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Books > Business & Economics > Industry & industrial studies > Service industries > Hospitality industry

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Professional Front Office Management - Pearson New International Edition (Paperback, Pearson New International Edition) Loot Price: R2,259
Discovery Miles 22 590
Repayment Terms: R212 pm x 12*
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Professional Front Office Management - Pearson New International Edition (Paperback, Pearson New International Edition): Robert...

Professional Front Office Management - Pearson New International Edition (Paperback, Pearson New International Edition)

Robert Woods, Jack Ninemeier, David Hayes, Michele Austin

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Loot Price R2,259 Discovery Miles 22 590 | Repayment Terms: R212 pm x 12*

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Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.

General

Imprint: Pearson Education Limited
Country of origin: United Kingdom
Release date: November 2013
First published: 2014
Authors: Robert Woods • Jack Ninemeier • David Hayes • Michele Austin
Dimensions: 277 x 218 x 31mm (L x W x T)
Format: Paperback
Pages: 656
Edition: Pearson New International Edition
ISBN-13: 978-1-292-02698-5
Categories: Books > Business & Economics > Business & management > Management & management techniques > General
Books > Business & Economics > Industry & industrial studies > Service industries > Hospitality industry > General
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LSN: 1-292-02698-7
Barcode: 9781292026985

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