This book shows that in today's business world managers can only successfully lead with the active cooperation and consent of their staff. It presents a practical, four-pronged approach to successful management, drawing on the authors' combined research, consulting and managerial experience in more than twenty countries. Once a manager gets the four main ingredients right - (1) getting things under control; (2) establishing expectations; (3) running interference; and (4) developing people - everything else falls into place. Far from being unpleasant and stressful, managing others becomes rewarding and even fun. The book concludes by explaining how to use the four ingredients to ensure that your own manager is also managing you effectively. "If you have time for only one management book in your life, Management by Permission would be an outstanding choice." Greg Thompson, President, Markel Specialty "In this readable and practical book the authors spell out the key challenges facing managers and how they can address them. The central question is how you win permission to manage - in straightforward language this book shows you how." Rob Goffee, Emeritus Professor, London Business School "A page-turner ... a strong candidate for 'Management Book of the Year.'" Professor Stephen J. Perkins, Dean, London Guildhall Faculty of Business & Law "A 'must read' for anyone on the line management ladder." Dr Janine-Nicole Desai, Regional HR Director, Hilton Worldwide

This book shows that in today's business world managers can only successfully lead with the active cooperation and consent of their staff. It presents a practical, four-pronged approach to successful management, drawing on the authors' combined research, consulting and managerial experience in more than twenty countries. Once a manager gets the four main ingredients right - (1) getting things under control; (2) establishing expectations; (3) running interference; and (4) developing people - everything else falls into place. Far from being unpleasant and stressful, managing others becomes rewarding and even fun. The book concludes by explaining how to use the four ingredients to ensure that your own manager is also managing you effectively. "If you have time for only one management book in your life, Management by Permission would be an outstanding choice." Greg Thompson, President, Markel Specialty "In this readable and practical book the authors spell out the key challenges facing managers and how they can address them. The central question is how you win permission to manage - in straightforward language this book shows you how." Rob Goffee, Emeritus Professor, London Business School "A page-turner ... a strong candidate for 'Management Book of the Year.'" Professor Stephen J. Perkins, Dean, London Guildhall Faculty of Business & Law "A 'must read' for anyone on the line management ladder." Dr Janine-Nicole Desai, Regional HR Director, Hilton Worldwide

Why does social anxiety occur, and why are some people more prone to it than others? Drawing on work on personality and social psychology, clinical and counselling psychology, communication and sociology, this book provides an overview of basic and applied research in the feelings of anxiety, shyness and embarrassment that are often the consequences of quite ordinary social encounters.; The authors examine the features of situations that elicit social anxiety, personality variables that Predispose People To Be Socially Anxious, The Cognitive And Emotional experience of social anxiety, its evolutionary and physiological underpinnings, and strategies for prevention and treatment. The book includes scales for measuring different manifestations of anxiety, as well as boxed material providing coverage of topics ranging from social anxiety among famous personalities to the implications of social anxiety for student achievement.

This book is the result of research carried out by the partners in the Adults Learning and Participating in Education (ALPINE) Project, a project that is principally concerned with increasing the amount of adult education provided by European universities. It begins by outlining the current debate about widening participation in institutions of higher education in general and identifying issues within the context of the policy that is being developed for this sector in Europe. It continues with a description of the position in each of the selected countries in Central and Western Europe. Experienced adult education practitioners from twenty European countries have each determined the nature and extent of the current provision of adult higher education in their own country. Two final chapters of analysis and conclusions complete this survey which is the most extensive of its type that has yet been carried out in Europe.

This book is the result of research carried out by the partners in the Adults Learning and Participating in Education (Alpine) Project, a project that is principally concerned with increasing the amount of adult education provided by European universities. It begins by outlining the current debate about widening participation in institutions of higher education in general and identifying issues within the context of the policy that is being developed for this sector in Europe. It continues with a description of the position in each of the selected countries in Central and Western Europe. Experienced adult education practitioners from twenty European countries have each determined the nature and extent of the current provision of adult higher education in their own country. Two final chapters of analysis and conclusions complete this survey which is the most extensive of its type that has yet been carried out in Europe.