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The Encyclopedia of Services is a ground-breaking resource that
offers a unique overview of what constitutes the main source of
wealth and employment in our contemporary economies, namely
services. Divided into five thematic parts, the Encyclopedia
thoroughly examines services from a variety of disciplinary
perspectives. It provides a pedagogical state of the art review of
283 topics falling within the scope of the major streams of service
studies, such as services in economic thought, services management
and services innovation. Each entry describes, synthesizes and
discusses the main dimensions of the given topic, highlighting key
research areas and literature. This Encyclopedia will be
particularly invaluable for researchers and students in the
economics, sociology, political science and management fields as
well as practitioners in the private and public sector. Key
Features: First encyclopedia of service studies covering the key
topics in the field Entries written by 241 leading scholars and
practitioners from 39 different countries Fully supported by The
European Association for Research on Services (RESER)
Multi-disciplinary approach across the fields of economics,
management, sociology, geography, but also political science and
history.
This valuable new book contributes greatly to a better
understanding of the service economy. By exploring the key
dimensions, available empirical evidence and associated policy
implications, the author comprehensively investigates the new
challenges facing the global economy, including employment,
productivity, innovation and competitiveness. The case of the
European services is highlighted, particularly in comparison to the
US. On the basis of these challenges, the book examines the
existing and potential services-related policies at the EU level,
incorporating discussions on regulation, competition policy,
internal markets and regional policies. The book argues that the
orientation of many of these policies is still in its incipient
stages and there is much to be done in terms of scope, definition,
coordination and shaping to satisfy the needs and varied nature of
heterogeneous services. To have a strong and integrated services
market in the EU remains as a major policy objective requiring new
impetus and political ambition in order to succeed. This is a
unique work combining new evidence on the service economy and a
full range of policy implications at the EU level. As such it will
be of interest to researchers and policymakers, professionals in
service firms, students in international business and those
interested in services as a dimension of any economic and business
activity.
This book provides one of the first interdisciplinary reviews of
the relationship between services, globalisation and trade
liberalisation as we enter the twenty-first century. Written by
academics and policymakers, it contains a detailed analysis of the
characteristics of service trade and of recent and current service
trade negotiations. The authors focus on exploring the complex
relationship between the process of globalisation and the
globalisation of services taking into consideration service trade
negotiations. Many service functions reduce the relative distance
between places and more importantly enable the process of
globalisation. The globalisation of service functions is complex.
Services are different from goods as they depend on human capital
(embodied knowledge and reputations) and have to be localized to
meet specific cultural and political requirements. The General
Agreement on Trade in Services (GATS) needs to be informed by an
understanding of the differences that exist between goods and
services as well as by the processes by which services globalise.
The GATS has to be more than just about quantitative-based policies
but also has to explore national regulations that inhibit trade in
services. This book will be of special interest to economists,
geographers and policymakers with a specific involvement in service
trade and trade liberalization.
For too long the prevalent view has been that the public and
private sectors differ dramatically when it comes to innovation.
This book takes a radically different tack, not as a rhetorical
stance, but as the basis for fruitful empirical analysis. The
studies here show that public service organizations and their
leaders can be innovative in their own right. The contributions
made here provide insights that will productively inform future
research and practice.' - Ian Miles, University of Manchester,
UKThis book is devoted to the study of public-private innovation
networks in services (ServPPINs). These are a new type of
innovation network which have rapidly developed in service
economies. ServPPINs are collaborations between public and private
service organizations, their objective being the development of new
and improved services which encompass both technological and
non-technological innovations. The book presents in-depth empirical
research from different service sectors across Europe in order to
explore the nature of these public-private collaborations. It
elucidates the processes of formation, entrepreneurship and
management, the types of innovations ServPPINs generate, and the
nature of the public policies required to support them. This
multidisciplinary book will appeal to academics and students in
economics, management, and the sociology of services and
innovation. Managers in the public and private service sector and
public authorities will also find much to interest them.
Contributors: M. Bu ar, B. Dachs, G. Di Meglio, F. Djellal, L.
Fuglsang, J. Gallego, F. Gallouj, L. Green, B. Heller-Schuh, A.
Jakli , P. Labarthe, F. Lissoni, C. Merlin-Brogniart, O. Montes
Pineda, A.-C. Moursli-Provost, A. Pyka, L. Rubalcaba, D.
Schartinger, B. Schoen, M. Stare, J. Sundbo, I. Wanzenboeck, K.M.
Weber, P. Windrum
The proceedings volume presents selected papers from the
International Conference on Sustainability in Software Engineering
& Business Information Management: Innovation &
Applications (SSEBIM 2021) held in Olten, Switzerland from 8-9
October, 2021. It includes research related to
sustainability from both a business and technical point of view.
From a business perspective, it not only addresses how to make the
business operations more sustainable, but also considers factors
such as human values, ethics, environment and responsibility of the
businesses. From the technical perspective of software development
companies, it focuses on sustainability in software engineering
ranging from practices, tools, techniques and methods. The
contributions reflect how software engineering teams exhibited
pro-activeness in their approaches to lead to sustainable
development of the software that is of highest quality and
reliability. It is intended for a broad audience, including
students, researchers and practitioners who work in software
engineering and business information management fields.
For too long the prevalent view has been that the public and
private sectors differ dramatically when it comes to innovation.
This book takes a radically different tack, not as a rhetorical
stance, but as the basis for fruitful empirical analysis. The
studies here show that public service organizations and their
leaders can be innovative in their own right. The contributions
made here provide insights that will productively inform future
research and practice.' - Ian Miles, University of Manchester,
UKThis book is devoted to the study of public-private innovation
networks in services (ServPPINs). These are a new type of
innovation network which have rapidly developed in service
economies. ServPPINs are collaborations between public and private
service organizations, their objective being the development of new
and improved services which encompass both technological and
non-technological innovations. The book presents in-depth empirical
research from different service sectors across Europe in order to
explore the nature of these public-private collaborations. It
elucidates the processes of formation, entrepreneurship and
management, the types of innovations ServPPINs generate, and the
nature of the public policies required to support them. This
multidisciplinary book will appeal to academics and students in
economics, management, and the sociology of services and
innovation. Managers in the public and private service sector and
public authorities will also find much to interest them.
Contributors: M. Bu ar, B. Dachs, G. Di Meglio, F. Djellal, L.
Fuglsang, J. Gallego, F. Gallouj, L. Green, B. Heller-Schuh, A.
Jakli , P. Labarthe, F. Lissoni, C. Merlin-Brogniart, O. Montes
Pineda, A.-C. Moursli-Provost, A. Pyka, L. Rubalcaba, D.
Schartinger, B. Schoen, M. Stare, J. Sundbo, I. Wanzenboeck, K.M.
Weber, P. Windrum
The business services sector contributes heavily to European
economic growth. Yet links between business services, and their
role in economic growth remain under-explored. This volume provides
a comprehensive approach from an applied economics perspective,
covering with clear focus all the major mechanisms through which
this contribution operates.
This book is about the economy of business services and their
contribution to economic growth in Europe. In the last twenty years
this sector contributed heavily to European economic growth in
terms of employment, value added and innovation. So far however,
many links between business services, their marketing function and
their role in economic growth remain underexplored. This volume
provides a comprehensive approach from an applied economics
perspective. It has a clear focus on the contribution of business
services to European economic growth, covering all the major
mechanisms through which this impact operates.
A historical novel set in 45 B.C. Damon's medical training under
the Pharaoh's own physician didn't prepare him for his mother's
last illness--or for the adventure that follows. Damon must travel
from Alexandria all the way to Spain, where his father is fighting
in Caesar's army, to deliver the news of his mother's death to the
father he hardly knows. Soon the quiet, studious Damon and his best
friend, the soldierly Artemas, are caught up in danger and
intrigue--from shipwreck and shark attack to the political
maneuverings of Cleopatra, Cicero, and Caesar. Fast-paced and
suspenseful, this compelling historical novel combines page-turning
excitement with a well-researched portrait of the ancient world.
A six-million-year-old jaw bone in Ethiopia proves to be a piece of
the earliest hominid discovered-so far. Big Mama, who used a tree
branch to escape from a zoo in Holland, is found sipping chocolate
milk at a local restaurant. Nandy, a 50,000-year-old skeleton
surrounded by flower pollen in Iraq, casts doubt on the beastly
reputation of an early hominid. Found frozen in the Alps, Otzi
reveals what people in Europe ate 5,000 years ago. Ardipithecus
ramidus kadabba, a chimpanzee, a Neandertal, and the Iceman are
just some of the characters who make up The Early Human
World.
Peter Robertshaw and Jill Rubalcaba tell the story of early human
life using an incredible variety of primary sources:
3.5-million-year-old footprints preserved by a volcano provide
evidence of our ancestors' walking on two legs. Stone flakes
fashioned 2 million years ago prove early hominids used tools.
Bears, lions, and rhinoceroses painted in a cave 30,000 years ago
reveal our ancestors' artistic side. An 8,500-year-old dog grave
shows the extraordinarily long history of man's best friend. This
evidence helps archaeologists decipher not just how we came to be
the Homo sapiens we are today, but also what life may have been
like for our earliest ancestors. The first Australians encountered
freakishly gigantic beasts: kangaroos as big as houses and
tortoises the size of cars. The Sahara Desert was once a fertile
land, supporting herds of cattle, sheep, and goats. The Early Human
World takes readers to sites around the world as archaeologists
piece together the clues to our past.
For grades 6-8.
Jill Rubalcaba and Peter Robertshaw recount the unearthing of four
hominins--Turkana Boy, Lapedo Child, Kennewick Man, and Iceman.
Each discovery leads not only to deductions that scientists made in
laboratories, but also to controversial debates over the
scientists' differences of opinion over how, or even if, the pieces
fit together.
Learn how specialized the field of archaeology has become and how
new technology can change both scientists' theories and the way we
view the past.
This valuable reference book features more than 100 notable people from the Old and New Testaments, offering kids a window into the biblical world and to the important men and women who shaped religious history.
From Adam and Eve in the Garden of Eden to Paul's ministry to the ancient world, this beautiful book pairs need-to-know information about biblical personalities with timeless artwork. Each vibrant, colourful profile is accompanied by fast facts, including which books of the Bible the person appears in and what he or she is best known for. Feature spreads cover the history, archaeology, and geography associated with notable individuals. An alphabetical index covering more names not mentioned in profiles ensures that kids reading the Bible never have to ask, "Who's that?"
The Teaching Guide to The Ancient Egyptian World is a complete,
all-in-one resource that provides teachers with the support they
need to help their students access the content of the book from the
Medieval & Early Modern World series. It contains a collection
of important instructional tools for the teacher, and a separate
section on reading and literacy with practical strategies for
teaching content to students with a wide range of abilities and
learning styles.
Special multimedia, cross-curricular projects, one for each
chapter, designed for mixed-group use gives students of all
backgrounds and learning styles a chance to access and interact
with the content. Chapter-by-chapter three-page lesson plans that
are filled with activities to help teachers get the most out of
every chapter in the book, including two chapter activities in
blackline master form, graphic organizer reproducibles, project
outlines, rubrics and a chapter assessment.
The Teaching Guide to The Early Human World is a complete,
all-in-one resource that provides teachers with the support they
need to help their students access the content of the book from the
Medieval & Early Modern World series. It contains a collection
of important instructional tools for the teacher, and a separate
section on reading and literacy with practical strategies for
teaching content to students with a wide range of abilities and
learning styles.
Special multimedia, cross-curricular projects, one for each
chapter, designed for mixed-group use gives students of all
backgrounds and learning styles a chance to access and interact
with the content. Chapter-by-chapter three-page lesson plans that
are filled with activities to help teachers get the most out of
every chapter in the book, including two chapter activities in
blackline master form, graphic organizer reproducibles, project
outlines, rubrics and a chapter assessment.
The Student Study Guide is an important and unique component that
is available for each of the eight books in The World in Ancient
Times series. Each of the Student Study Guides is designed to be
used with the student book at school or sent home for homework
assignments. The activities in the Student Study Guide will help
students get the most out of their history books. Each Student
Study Guide includes chapter-by-chapter two-page lessons that use a
variety of interesting activities to help a student master history
and develop important reading and study skills.
The Student Study Guide is an important and unique component that
is available for each of the eight books in The World in Ancient
Times series. Each of the Student Study Guides is designed to be
used with the student book at school or sent home for homework
assignments. The activities in the Student Study Guide will help
students get the most out of their history books. Each Student
Study Guide includes chapter-by-chapter two-page lessons that use a
variety of interesting activities to help a student master history
and develop important reading and study skills.
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