Published in collaboration with BUIRA, this book provides a critical review of the field of industrial relations (IR) and evaluates its future in the rapidly evolving world of work. Written by key names in IR, the book captures the significant transformations that have taken place within the field over the past decade. It traces the historical development of IR, exploring its ongoing impact on our lives. The chapters delve into various aspects, including union organization and mobilization, the influence of new technology, and the examination of intersectionality in the context of work and employment. This is an invaluable resource for academics and students of employment and industrial relations, as well as HR professionals, trade union organizations and representatives.

Published in collaboration with BUIRA, this book provides a critical review of the field of industrial relations (IR) and evaluates its future in the rapidly evolving world of work. Written by key names in IR, the book captures the significant transformations that have taken place within the field over the past decade. It traces the historical development of IR, exploring its ongoing impact on our lives. The chapters delve into various aspects, including union organization and mobilization, the influence of new technology, and the examination of intersectionality in the context of work and employment. This is an invaluable resource for academics and students of employment and industrial relations, as well as HR professionals, trade union organizations and representatives.

In 2009, cabin crew in the BASSA union embarked on a historic, two-year battle against British Airways which was seeking to impose reduced crew levels and to transform working conditions. In the face of employer hostility, legal obstruction, government opposition and adverse media coverage, this workforce, diverse in terms of gender, sexuality, race and nationality undertook determined resistance against this offensive. Notably, their action included twenty-two days of strike action that saw mass participation in rallies and on picket lines. The dispute cost British Airways 150 million in lost revenue and its main outcome was the cabin crew's successful defence of their union and core conditions. Here, in their own words, Cabin Crew Conflict tells the strikers' story, focusing on cabin crew responses, perceptions of events, and their lived experiences of taking industrial action in a hostile climate. Foregrounding questions of class, gender and identity, and how these were manifest in the course of the dispute, the authors highlight the strike's significance for contemporary employment relations in and beyond the aviation industry. Lively and insightful, Cabin Crew Conflict explores the organisational and ideological role of the trade union, and shows how a 'non-traditional' workforce can organise and take effective action.