Social Work Ethics on the Line discusses social work ethics in-depth and the process of making ethical judgements in social work practice. This much-needed book guides social workers through ethical dilemmas and assists them in their exercise of professional discretion without exclusive reliance on the codes of professional ethics to which they are committed. The author proposes a method to lead social workers through making ethical decisions which enables them to evaluate decisions in actual practice and in the adjudication of grievances and complaints of unethical conduct. This method is fully demonstrated in twenty-four vignettes representing situations commonly encountered by social workers in a variety of professional and educational situations. Raising the ethical consciousness of social work practitioners, trainees, and students, this book helps them develop the awareness and skills necessary for choosing ethical actions in their work. Social Work Ethics on the Line is an invaluable guide for social work practitioners, supervisors, administrators, and community organization workers. It is also helpful for in-service training in social agencies and undergraduate and graduate schools of social work.

Here is a timely, insightful book that greatly increases the effectiveness of human service professionals and the organizations in which they function. Organization, Policy, and Practice in the Human Services is the first such text to bring together in a systematic fashion the concepts of organizational theory, policy, and practice in the human services. Offering a basic orientation to the structure and operations of social service organizations, Neugeboren addresses society's need for the successful operation of these complex institutions in our highly organized society. He also calls for a re-examination of what is meant by "dependency" and postulates new methods of dealing with the social and personal problems confronting people in contemporary society. This book is indispensable for administrators, practitioners, and students. Practitioners gain instruction in "bureaucratic expertise," enabling them to maximize opportunities, limit organizational constraints, reduce the likelihood of "burnout, 'and otherwise become a "good bureaucrat" instead of an ineffective if well-intentioned one. Administrators will benefit from a model of organizational goals, practical guidelines for evaluating the effectiveness of an organizational structure, and methods for identifying and remedying the causes of organizational dysfunction. Neugeboren's practical ideas make a significant contribution in preparing tomorrow's social workers to deal more effectively with the world facing each of us. His theoretical insights are grounded in discussions of actual cases making them easy to apply to any human service organization.

Performance Evaluation in the Human Services is a practical, specific book for managers on how to conduct performance evaluations. The book moves beyond the traditional rating scale and focuses on a new model involving the employee in the evaluation process. It stresses the need for evaluation scales to match the job description in a manner that is educational, future-oriented, and time-saving. Managers who must conduct performance reviews will find that this book presents a unique advancement on the use of behaviorally anchored rating scales for evaluation. The authors focus on the developmental/educational components of evaluation and stress employee empowerment as a result of evaluation.The authors have created an employee review system with three core components. The new appraisal model works on a "One Size Fits All" philosophy. It can be applied to all employees while the exact evaluating qualities differ as each job description does. Fundamental features of this new evaluative model include: the use of the "Benchmark" concept, a scale which indicates the level of the organization's expectations and balances the administrative (evaluative) components and professional (developmental) issues BARS, Behaviorally Anchored Rating Scales CORE and A LA CARTE Dimensions which allows for evaluation of generic aspects of performance and job specific components the use of traditional approaches to evaluation such as trait-based scales and forced comparison techniquesThe rating system in Performance Evaluation in the Human Services serves as a means of identifying areas for middle and upper managers to identify areas for employees'professional growth and self-development. This approach is goal-oriented and can change and grow with the employee and the organization. Most importantly, it is built by both staff and management to be used as a tool for working together to define specific job requirements and how these requirements can be met and evaluated.

Featuring new and updated information on computer technologies, including networking and using the Internet as a necessary tool for professionals, Human Services Technology: Understanding, Designing, and Implementing Computer and Internet Applications in the Social Services will help individual human service professionals and agencies understand, design, implement, and manage computer and Internet applications. Combining several relevant fields, this informative guide provides you with the knowledge to effectively collect, store, manipulate, and communicate information to better serve clients and successfully manage human service agencies. Human Services Technology explains basic technological terms and gives you the history of technology uses before you explore other areas of Information Technology (IT). This essential guide will also improve your ability to find and understand recent research and information on important topics. Human Services Technology will expand your technical know-how and help you better serve clients by offering you proven methods and explanations, such as: describing terms--such as hardware, networking, and telecommunications--with easy-to-understand analogies and examples using IT applications to support social policies, improve service coordination among agencies, efficiently manage agencies in order to save time, support workers'decision making with information, and assist clients solving the problems that internal and external issues cause when determining IT needs, such as working with federal reporting requirements understanding and dealing with the 10 most critical IT issues for management Containing dozens of graphs, tables, and figures, this knowledgeable book will help you with any IT problem you encounter. Symbols by certain subjects in the book indicate that you can find more information and references on that issue through links on the book?s accompanying Web site. Human Services Technology will enable you to thoroughly understand and use IT to help you offer improved services to clients and manage agencies with increased efficiency and effectiveness.

Featuring new and updated information on computer technologies, including networking and using the Internet as a necessary tool for professionals, Human Services Technology: Understanding, Designing, and Implementing Computer and Internet Applications in the Social Services will help individual human service professionals and agencies understand, design, implement, and manage computer and Internet applications. Combining several relevant fields, this informative guide provides you with the knowledge to effectively collect, store, manipulate, and communicate information to better serve clients and successfully manage human service agencies. Human Services Technology explains basic technological terms and gives you the history of technology uses before you explore other areas of Information Technology (IT). This essential guide will also improve your ability to find and understand recent research and information on important topics. Human Services Technology will expand your technical know-how and help you better serve clients by offering you proven methods and explanations, such as: describing terms--such as hardware, networking, and telecommunications--with easy-to-understand analogies and examples using IT applications to support social policies, improve service coordination among agencies, efficiently manage agencies in order to save time, support workers'decision making with information, and assist clients solving the problems that internal and external issues cause when determining IT needs, such as working with federal reporting requirements understanding and dealing with the 10 most critical IT issues for management Containing dozens of graphs, tables, and figures, this knowledgeable book will help you with any IT problem you encounter. Symbols by certain subjects in the book indicate that you can find more information and references on that issue through links on the book?s accompanying Web site. Human Services Technology will enable you to thoroughly understand and use IT to help you offer improved services to clients and manage agencies with increased efficiency and effectiveness.

Here is a timely, insightful book that greatly increases the effectiveness of human service professionals and the organizations in which they function. Organization, Policy, and Practice in the Human Services is the first such text to bring together in a systematic fashion the concepts of organizational theory, policy, and practice in the human services. Offering a basic orientation to the structure and operations of social service organizations, Neugeboren addresses society's need for the successful operation of these complex institutions in our highly organized society. He also calls for a re-examination of what is meant by "dependency" and postulates new methods of dealing with the social and personal problems confronting people in contemporary society. This book is indispensable for administrators, practitioners, and students. Practitioners gain instruction in "bureaucratic expertise," enabling them to maximize opportunities, limit organizational constraints, reduce the likelihood of "burnout,'and otherwise become a "good bureaucrat" instead of an ineffective if well-intentioned one. Administrators will benefit from a model of organizational goals, practical guidelines for evaluating the effectiveness of an organizational structure, and methods for identifying and remedying the causes of organizational dysfunction. Neugeboren's practical ideas make a significant contribution in preparing tomorrow's social workers to deal more effectively with the world facing each of us. His theoretical insights are grounded in discussions of actual cases making them easy to apply to any human service organization.

An essential and unique contribution to the social organizational literature, Casebook of Management for Nonprofit Organizations highlights the importance of good management to human service organizations. Author Dennis Young uses case studies that stress entrepreneurship and are addressed to particular aspects of human services management--the processes of new program development and the management of organization change. Written in nontechnical, readable language, the cases deal with a wide array of types of organizational change, ranging from development of new programs to the birth of new organizations, the merger of organizations, and the expansion and diversification of the service offerings of various agencies. Moreover, the cases touch on many other intrinsic aspects of organizational administration including management of professionals and other staff, working with trustees, financing programs through government and private sources, coping with governmental regulatory processes, and managing relationships with organizational clients and constituent groups.

Performance Evaluation in the Human Services is a practical, specific book for managers on how to conduct performance evaluations. The book moves beyond the traditional rating scale and focuses on a new model involving the employee in the evaluation process. It stresses the need for evaluation scales to match the job description in a manner that is educational, future-oriented, and time-saving. Managers who must conduct performance reviews will find that this book presents a unique advancement on the use of behaviorally anchored rating scales for evaluation. The authors focus on the developmental/educational components of evaluation and stress employee empowerment as a result of evaluation.The authors have created an employee review system with three core components. The new appraisal model works on a "One Size Fits All" philosophy. It can be applied to all employees while the exact evaluating qualities differ as each job description does. Fundamental features of this new evaluative model include: the use of the "Benchmark" concept, a scale which indicates the level of the organization's expectations and balances the administrative (evaluative) components and professional (developmental) issues BARS, Behaviorally Anchored Rating Scales CORE and A LA CARTE Dimensions which allows for evaluation of generic aspects of performance and job specific components the use of traditional approaches to evaluation such as trait-based scales and forced comparison techniquesThe rating system in Performance Evaluation in the Human Services serves as a means of identifying areas for middle and upper managers to identify areas for employees'professional growth and self-development. This approach is goal-oriented and can change and grow with the employee and the organization. Most importantly, it is built by both staff and management to be used as a tool for working together to define specific job requirements and how these requirements can be met and evaluated.

Social Work Ethics on the Line discusses social work ethics in-depth and the process of making ethical judgements in social work practice. This much-needed book guides social workers through ethical dilemmas and assists them in their exercise of professional discretion without exclusive reliance on the codes of professional ethics to which they are committed. The author proposes a method to lead social workers through making ethical decisions which enables them to evaluate decisions in actual practice and in the adjudication of grievances and complaints of unethical conduct. This method is fully demonstrated in twenty-four vignettes representing situations commonly encountered by social workers in a variety of professional and educational situations. Raising the ethical consciousness of social work practitioners, trainees, and students, this book helps them develop the awareness and skills necessary for choosing ethical actions in their work. Social Work Ethics on the Line is an invaluable guide for social work practitioners, supervisors, administrators, and community organization workers. It is also helpful for in-service training in social agencies and undergraduate and graduate schools of social work.

Community Organization and Social Administration presents a unique constellation of perspectives from scholars, researchers, and practitioners grounded in macro theories, practice, and education. Drawing upon the knowledge and experiences of social workers and other community-based professionals, this book provides a rich cross-section of models and strategies for those engaged in social change in the community, agency, and school or university. The chapters include data-based practice principles and guidelines for action.This book is a must for those who are teaching and practicing in community service, community change, and planning settings. Others who would benefit from the book include administrators of social service and community agencies; classroom teachers, field instructors, and students in organizing, planning, policy, and administration; policy analysts, program developers, and grant officers; and leaders and organizers of social change organizations, networks, and coalitions.Community Organization and Social Administration incorporates papers presented at the Symposia on Community Organization and Social Administration held at the Annual Program Meeting of the Council on Social Work Education. The papers are edited by members of the Association on Community Organizing and Social Administration (ACOSA).

Community Organization and Social Administration presents a unique constellation of perspectives from scholars, researchers, and practitioners grounded in macro theories, practice, and education. Drawing upon the knowledge and experiences of social workers and other community-based professionals, this book provides a rich cross-section of models and strategies for those engaged in social change in the community, agency, and school or university. The chapters include data-based practice principles and guidelines for action.This book is a must for those who are teaching and practicing in community service, community change, and planning settings. Others who would benefit from the book include administrators of social service and community agencies; classroom teachers, field instructors, and students in organizing, planning, policy, and administration; policy analysts, program developers, and grant officers; and leaders and organizers of social change organizations, networks, and coalitions.Community Organization and Social Administration incorporates papers presented at the Symposia on Community Organization and Social Administration held at the Annual Program Meeting of the Council on Social Work Education. The papers are edited by members of the Association on Community Organizing and Social Administration (ACOSA).