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Performance Evaluation in the Human Services (Paperback)
Loot Price: R1,260
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Performance Evaluation in the Human Services (Paperback)
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Performance Evaluation in the Human Services is a practical,
specific book for managers on how to conduct performance
evaluations. The book moves beyond the traditional rating scale and
focuses on a new model involving the employee in the evaluation
process. It stresses the need for evaluation scales to match the
job description in a manner that is educational, future-oriented,
and time-saving. Managers who must conduct performance reviews will
find that this book presents a unique advancement on the use of
behaviorally anchored rating scales for evaluation. The authors
focus on the developmental/educational components of evaluation and
stress employee empowerment as a result of evaluation.The authors
have created an employee review system with three core components.
The new appraisal model works on a "One Size Fits All" philosophy.
It can be applied to all employees while the exact evaluating
qualities differ as each job description does. Fundamental features
of this new evaluative model include: the use of the "Benchmark"
concept, a scale which indicates the level of the organization's
expectations and balances the administrative (evaluative)
components and professional (developmental) issues BARS,
Behaviorally Anchored Rating Scales CORE and A LA CARTE Dimensions
which allows for evaluation of generic aspects of performance and
job specific components the use of traditional approaches to
evaluation such as trait-based scales and forced comparison
techniquesThe rating system in Performance Evaluation in the Human
Services serves as a means of identifying areas for middle and
upper managers to identify areas for employees'professional growth
and self-development. This approach is goal-oriented and can change
and grow with the employee and the organization. Most importantly,
it is built by both staff and management to be used as a tool for
working together to define specific job requirements and how these
requirements can be met and evaluated.
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