The powerful parable that has helped millions to see their lives and work in a new way -- now revised and updated to celebrate 20 years of working with greater purpose! It's a rainy day in Seattle, and on the third floor of First Guarantee Financial, people have stopped believing they can make a difference. To new manager Mary Jane Ramirez, the challenge of bringing life back to her unenthusiastic and unmotivated team seems impossible -- until she discovers an incredibly successful workplace down the street, where the employees are so alive and passionate that people stop just to watch them work! FISH! is the remarkable story of what happens when Mary Jane seeks the help of these unlikely business experts and learns their secret: four simple practices that, when applied daily, help anyone to be more energized, effective, and fulfilled. Filled with inspiration and timeless wisdom that will resonate with anyone in any field or career level, FISH! is one of the most popular business parables of all time. People in organizations around the world use its practical lessons to improve customer service, build trust and teamwork, bolster leadership, and increase employee satisfaction. They also use the lessons to strengthen personal relationships, and to live with greater purpose and happiness. FISH! will help you discover the amazing power that is already inside you to make a positive difference -- wherever you are in life.

An updated edition of the international bestseller with inspirational stories and new resources to transform your life.

Imagine a workplace where everyone chooses to bring energy, passion and a positive attitude to the job every day. In this engrossing parable, a fictional manager has the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team.

Seattle's Pike Place Fish is a world famous market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying ingeniously simple lessons learned from the Pike Place, our manager discovers how to energise and transform her workplace.

Addressing today's most pressing work issues with an engaging metaphor and an appealing message, FISH! offers wisdom that is easy to grasp, instantly applicable, and profound.

An updated edition of the international bestseller with inspirational stories and new resources to transform your life. Imagine a workplace where everyone chooses to bring energy, passion and a positive attitude to the job every day. In this engrossing parable, a fictional manager has the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Seattle's Pike Place Fish is a world famous market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying ingeniously simple lessons learned from the Pike Place, our manager discovers how to energise and transform her workplace. Addressing today's most pressing work issues with an engaging metaphor and an appealing message, FISH! offers wisdom that is easy to grasp, instantly applicable, and profound.

This inspiring follow up to FISH! offers exciting case-studies of how companies are applying the fish philosophy to meet their unique goals and needs. FISH TALES features four real-life stories of the fish principle in action - to help you 'reel' in new possibilities in the workplace - and four short chapters, also from actual organisations, on the four principles of the FISH! philosophy. Using a short, easy-to-read format, it effectively communicates a message that applies to every kind of business. These stimulating examples of re-energised companies are perfect for those wanting to dive deeper into the FISH! philosophy and create that amazing environment in their own workplace.

The phenomenal international bestseller FISH! told the story of a fictional company that transformed itself by applying lessons learned from Seattle's Pike Place Fish Market. The follow-up FISH! TALES told of real-life companies that boosted morale and improved results by implementing these same principles. Now, following the huge success of these motivational titles, comes the latest inspiring addition to the series: FISH! STICKS. In this new, stimulating volume, the authors teach us how to effect change in our business and make it stick through tough and changing times such as turnover in management and staff. With the appealing, readable style which makes the FISH philosophy so accessible, FISH! STICKS shows us how to keep our work vital, alive and fresh, while maintaining those innovations that really work for your company.

"This book . . . is a timely and instructive guidebook for leaders in organizations who need to establish and maintain credibility." --James S. Beard, president of Caterpillar Financial Services Corp. and vice president of Caterpillar Inc.

"Read this book and learn how to build credibility through transparency--it is essential for sustainable business success." --Carl K. Kooyoomjian, executive vice president, technical affairs and worldwide operations, Revlon Inc.

"The Transparency Edge not only can help you become a better leader, it can help you coach others so that they become better leaders." --Marshall Goldsmith, bestselling leadership author

Achieving leadership excellence and the rapid career advancement that comes with it requires more than intelligence, hard work, and dedication. To be the very best, you need an edge. Backed by exclusive research of thousands of executives at Fortune 500 companies, The Transparency Edge shows you how to practice a clear, open management style that will increase your credibility, build loyalty among your direct reports, and gain the trust of your superiors.

Leadership expert Barbara Pagano reveals how this nothing-to-hide approach to leadership gives you powerful tools to Make decisions more efficiently and execute them more effectively Speed up operations Increase productivity Identify problems sooner and solve them faster Encourage others to share important information with you Enhance your reputation (even when you make mistakes)

With the expert insights found in "The Transparency Edge," you'll be well on your way to making your entire organization more collaborative and competitive, clearing the way for long-term successand profitability.

It doesn't matter if you are an individual contributor who wants to hang on to a better work life or a CEO who wants to maintain a new high level of productivity: Sustaining change is the true test of leadership. Holding on to a culture of innovation, maintaining a higher quality of work life, constantly renewing an important customer service program, or retaining a more participative management style require the use of an unique set of principles that are different than those used simply to initiate a change . . . External energy is often what it takes to catch our attention in a busy world. But external energy cannot sustain a change. That takes a different source of energy: natural energy." --from the Introduction to

The internationally acclaimed business bestseller FISH! and follow ups FISH! TALES and FISH! STICKS have been a massive global success - with over a million copies sold in the States and over 400,000 copies in the UK. Now, for the first time, we're shown how to put the unique FISH! Philosophy into action in all areas of our lives, ranging from losing weight to improving our personal finances. Using the same easy-to-read parable format used in the original FISH! title, this is a both a true follow-up to that book (featuring two of the original characters) and a stand-alone work that can be read on its own. Through its unfolding story, we witness the many challenges encountered by a newly created family as they start building a life together - working parents, growing family, school tension, economic stress, and weight gain - and just how they are overcome. From this appealing metaphor we can obtain accessible wisdom and applicable insights which can be applied for achieving happiness and wellbeing in our own lives.

We all sell something for a living -- whether it's a brand, a vision, an education, a direction, or a service. We might even be selling a set of numbers to a board meeting, learning to a student, or cereal to an infant. This eye-opening parable is about harnessing natural energy--yours and that of those around you--in order to take your sales, and your satisfaction to the next level of success. In Top Performer, you'll meet Jim, a disciplined but uninspired sales manager. In London on vacation--his first in years--he meets a gentleman named Top Hat. In an engrossing conversation, Top Hat tells him about a legendary Dublin busker/street performer called the Rat Catcher, who engages his audience and effortlessly charms them into parting easily with their change. Top Hat then gives Jim an envelope to bring to the Rat Catcher as a form of introduction. Jim is incredulous, and even a bit suspicious. But after a trip back home, he's willing to do anything to break out of his rut of good-to-average sales and dogged but unfulfilling perseverance. Jim travels to Dublin, where the Rat Catcher tells--and shows--him some surprising secrets of his work ethic and his selling style. Jim ultimately realizes that he needs to Claim the Pitch, Mine the Mess, Choose the Close, and, most importantly, Juice the Jam. When Jim returns home, he's re-energized, having learned how to Build a Circle and Pass the Hat where it really counts--in his life, his relationships, and his workplace. Full of action-packed and sometimes hilarious descriptions of the real like adventures of street performer, this engaging metaphor will appeal to anyone in any position--and in any field, from banking to baking to busking. In the tradition of the bestselling Fish! series this is a deceptively simple story that contains profound advice--advice that will help make readers into Top Performer themselves.