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The final volume of Catanzaro's benchmark series on building a veterinary practice, this is also the series' keystone, providing the ways and means to keep a veterinary business going and growing under all sorts of circumstances. Creativity is the key to healthy change, and it is also the key to Catanzaro's approach as he helps the vet and clinic staff to "colour outside the lines"--to think in new ways that will enhance procedures and employee morale in any practice. A noted veterinary practice management consultant, Catanzaro draws on his own extensive experience and that of other consultants, writers, and speakers to bring together the essential tools for individual brainstorming and organisational restructuring. Liberally illustrated with examples, tables, chats, and forms, and full of exercises for stimulating creativity, this volume focuses on hiring strategies and job redesign, establishing leadership and building a client base, learning and teaching new techniques, and, last but not least, money matters. It offers advice and insights on a wide range of particulars, from marketing gimmicks to computerised medical records to fiscal shelters. Culminating and capping an indispensable series, it will be essential to the ongoing success of any veterinary practice.
In this cutting-edge text, Thomas Catanzaro brings his considerable
experience and training to bear on management in the veterinary
profession. He discusses changes emerging in the twenty-first
century veterinary medical practice and the alterations they demand
in management style and practice organization. Besides the
techniques and concepts for developing new programs and procedures,
Dr. Catanzaro provides real-life applications for immediate use by
veterinary practitioners around the world. "Veterinary Management
in Transition "specifically addresses the following areas: * Are you and your practice ready for change?; * What is governance?; * Why is it needed?; * How does it work?; * In group practices, how can the leadership role be shared?; * What issues do you need to consider when hiring a group administrator, and how do you train him or her?; * How can the transition from traditional, single-doctor forms of management to new, more effective forms be made? A self-assessment at the end of each chapter helps readers understand their own strengths and weaknesses. Generous appendixes offer stand-alone reviews of the concepts presented in the text as well as model administrative action plans for staff development and change management.
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