This book not only discusses how to further deepen the oil cooperation relations between China and the Gulf Council Countries in the context of "the Belt and Road Initiative", but also investigates how to ensure the security of the entire oil supply chain including oil supply, oil transportation channels, oil demand, and petroleum reserves in China. Further, it examines a novel, win-win oil cooperation between China and the GCC countries, known as joint oil stockpiling. The results presented offer guidance for similar energy cooperation between China and other energy producing countries and also provide a new perspective on how to improve the research on and understanding of China's energy security issues and multi-lateral energy cooperation issues, making the book of particular interest to engineers and scientists in the field of energy, international relations, and oil stockpiling enterprises.

1. Provides an overview of customer service principles, theories, and practices, and covers a range of classic and contemporary business theories 2. Includes case studies of business enterprises in various hospitality and service sectors including hotels, restaurants, theme parks, event management, airlines, cruises, (e-)retailers, finance 3. Suggests important considerations and design concepts for businesses to introduce technological innovations in service settings 4. Learning Objectives and Discussion Questions included in every content chapter as learning aids

1. Provides an overview of customer service principles, theories, and practices, and covers a range of classic and contemporary business theories 2. Includes case studies of business enterprises in various hospitality and service sectors including hotels, restaurants, theme parks, event management, airlines, cruises, (e-)retailers, finance 3. Suggests important considerations and design concepts for businesses to introduce technological innovations in service settings 4. Learning Objectives and Discussion Questions included in every content chapter as learning aids