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5 Stars - Building High Ratings and High Trust in the Digital Age (Paperback): Todd Duncan 5 Stars - Building High Ratings and High Trust in the Digital Age (Paperback)
Todd Duncan
R398 R329 Discovery Miles 3 290 Save R69 (17%) Ships in 10 - 15 working days
High Trust Selling - Make More Money In Less Time With Less Stress (Paperback): Todd Duncan High Trust Selling - Make More Money In Less Time With Less Stress (Paperback)
Todd Duncan
R332 R309 Discovery Miles 3 090 Save R23 (7%) Ships in 12 - 17 working days

Do you feel like your career exists somewhere between your last sale and your next one? Are you always searching for the way to bridge the gap and create long-term success? Does it seem that somehow your life is only about your ability to perform on the job?

For too long you have bought into the idea that the business you do and the life you lead are completely separate. What Todd Duncan has learned in his twenty-two years of sales is the polar opposite: When you discover how to connect who you are and what you are about in your selling career, the results will be phenomenal and long-lasting.

No matter what industry you work in or what type of sales position you hold, adopting the practical principles in "High Trust Selling" will open the door to a new way of thinking and a life beyond your wildest expectations.

"Long-term sales success happens when high trust exists--when you are a trustworthy salesperson running a trustworthy sales business, and when it's clear to your clients that you are a person of integrity who will not only do what you say but who also has the means to deliver." --Todd Duncan

Time Traps - Proven Strategies for Swamped Salespeople (Paperback): Todd Duncan Time Traps - Proven Strategies for Swamped Salespeople (Paperback)
Todd Duncan
R329 R306 Discovery Miles 3 060 Save R23 (7%) Ships in 12 - 17 working days

WHERE DO YOU SPEND YOUR TIME?

The answer may shock you. In fact, as much as 75 percent of the time you spend at work is probably a waste of time. That's right. 75 percent If you're looking to the exploding field of time-management tools for answers, you're only wasting more time. After all, you can't manage time. The only thing you can truly manage is what you do with your time.

If you're ready to propel your career and your life to new heights, "Time Traps" is the book. And now is the time.

Endorsements:

"Time Traps teaches how balancing your time and using it effectively can get you the freedom you seek." -Dr. Stephen R. Covey, Author of the international bestseller "The 7 Habits of Highly Effective People"

"Todd Duncan knows what it takes to get the most out of a day, and you would be all the wiser for heeding his advice in "Time Traps." It's a career and life-changing book." -John C. Maxwell, New York Times best-selling author of "The 21 Irrefutable Laws of Leadership"

"Don't waste another second reading these quotes Open this book and start learning how to expand your business without sacrificing your life." -Gary Keller, Author of "The Millionaire Real Estate Agent"

"Todd Duncan shows you how to use your time rather than abuse it. He'll teach you to make time an ally to become productive and prosperous. Make time to read this book." -Mark Sanborn, Author of "The" "Fred Factor" and president of Sanborn & Associates, Inc.

Power to Be Your Best, The (Paperback): Todd Duncan Power to Be Your Best, The (Paperback)
Todd Duncan
R374 R304 Discovery Miles 3 040 Save R70 (19%) Ships in 12 - 17 working days

Many of us are so busy trying to make a living that we miss out on life. Busy and successful? Happy and fulfilled? No. We just can't shake the nagging feeling that life is somehow passing us by.

So we try to bury our discontent by accumulating more possessions or by claiming, "When life settles down I'll . . ."

But life never settles down. And no matter how much we accumulate, the emptiness is still there. Is there anything we can do to get more out of life? Is it possible to become the person you've always wanted to be?

Motivational expert Todd Duncan answers both of these questions with a resounding yes You deserve to have a life of success and significance. In "The Power to Be Your Best," Duncan guides you through the process of answering five life-enhancing, clarifying questions that become your platform to achieving and maintaining the life you deserve.

  • What is my purpose?
  • What do I value?
  • What is my vision?
  • What is my mission?
  • What will I do today in each value area?
The 10 Golden Rules of Customer Service - The Story of the $6,000 Egg (Hardcover, Trade): Deb Duncan, Todd Duncan The 10 Golden Rules of Customer Service - The Story of the $6,000 Egg (Hardcover, Trade)
Deb Duncan, Todd Duncan
R439 R373 Discovery Miles 3 730 Save R66 (15%) Ships in 10 - 15 working days

The customer service book that will help you blitz the competition and win life-long customers! The options customers have today to get what they want are so plentiful that not a single company, or representative of that company, can afford to be powerless in the competitive world of service. Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons, or on the flipside, alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the book transcend industry, position, and career level and encourage everyone to contribute, coaching readers to go above and beyond in order to get ahead and create a one-of-a-kind customer experience. Perfect for readers of Be Our Guest, The Service Culture, and Raving Fans! "The $6,000 Egg blows up the traditional customer service model and presents a new, exciting, and revolutionary way to win customers for life. Todd and Deb's 10 NEW Golden Rules will transform the bottom line of both he provider and the customer forever!"-Dave Ramsey, New York Times bestselling author and nationally syndicated radio show host

Life on the Wire - Avoid Burnout and Succeed in Work and Life (Paperback): Todd Duncan Life on the Wire - Avoid Burnout and Succeed in Work and Life (Paperback)
Todd Duncan
R287 Discovery Miles 2 870 Ships in 12 - 17 working days

Imbalance is natural.

The key is to make it purposeful.

In "Life on the Wire," "New York Times" best-selling author Todd Duncan challenges the status quo in search of a better, smarter way to work and live. He profiles several people striking out to find "balance." You'll meet an entrepreneur, a bartender, and an accountant, among others. You'll hear their stories, their challenges, their insights, and the critical lessons they learned.

Duncan contends the last thing we need amid life's inherent imbalance is another attempt at a how-to formula for perfect balance―equal parts work and life. In fact, he argues that such a holy grail does not exist. Instead, he has issued a more pragmatic formula he calls "purposeful imbalance" the process of purposefully leaning toward work without sacrificing life and purposefully leaning toward life without damaging your career. It is precisely the way a tight-rope walker makes his way across a one-inch rope without falling.

"I've always believed that when you're at work, you should work hard, and when you're at home, you should play hard. That's easy to say, but for a lot of people it's hard to do. In "Life on the Wire," Todd Duncan clears up the myth about the 'balanced' life and shows you how to rejoice in the purposeful--and planned-- imbalanced life."

--Dave Ramsey, Best-Selling author and host of "The Dave Ramsey Show"

"This book quickly shows you how to get more done, of greater importance, and less time, and dramatically increase the quality of your entire life."""

--Brian Tracy, Best-Selling author of "Eat That Frog "EO and founder of Todd

"Open these pages and discover practical yet potent advice for pursuing your dreams and living your life well "

--Glenna Salsbury, CSP, CPAE Speaker Hall of Fame, author of "The Art of the ""Fresh Start "and "Professional Speaker"

"Todd has really touched on an important perspective regarding 'Life Balance.' Timely and relevant . . . reading this book will give you a nice bit of personal peace."

--Terri Sjodin, principle and founder, Sjodin Communications

Cuando se mata una venta - Los 10 errores fatales que los vendedores cometen y como evitarlos (Spanish, Paperback): Todd Duncan Cuando se mata una venta - Los 10 errores fatales que los vendedores cometen y como evitarlos (Spanish, Paperback)
Todd Duncan
R301 R265 Discovery Miles 2 650 Save R36 (12%) Ships in 12 - 17 working days

Hay aproximadamente 12.2 millones de vendedores en los EE.UU. !Eso significa una de cada veintitres personas! Los vendedores estan en todos lados, vendiendo cualquier cosa imaginable. Algunos son excelentes, pero un gran porcentaje de ellos acaban siendo victimas de la industria de las ventas y de sus propios errores. Algunos de estos errores solo son obstaculos en el camino hacia el exito. Otros sin embargo son mas daninos. Y desgraciadamente muchos errores acaban con la carrera de las ventas.


Duncan se refiere a estos errores catastroficos con claridad y al punto. Sin importar si eres un vendedor profesional veterano, o alguien que esta considerando la carrera de las ventas, la sabiduria de Duncan te ayudara a evitar los errores en la percepcion, la practica y el desempeno que no solo podrian acabar con una venta sino tambien con tu carrera.

The Top Ten Mistakes Salespeople Make and   How to Avoid Them (Paperback): Todd Duncan The Top Ten Mistakes Salespeople Make and How to Avoid Them (Paperback)
Todd Duncan
R328 R244 Discovery Miles 2 440 Save R84 (26%) Ships in 12 - 17 working days

Todd Duncan's revolutionary approach to selling yourself as well as the product has become an inspiration for tens of thousands of salespeople around the world. In "The Top Ten Mistakes Salespeople Make and How to Avoid Them," he focuses his expertise on the most common and destructive blunders salespeople make and how you can prevent them.

Based on thousands of interviews, years of research, and two decades of personal sales experience, this book is specifically designed to help you steer clear of the ten most fatal selling mistakes―like trying to sell before training to sell, making unplanned calls on unknown customers, and selling your product before knowing your customer.

Duncan also shows you how to build a life-based business instead of a business-based life, finding that delicate but essential balance between work and home.

Packed with Todd Duncan's sought-after sales wisdom and energy, this book will give you the tools to avoid the pitfalls, sharpen your sales skills, and become the best salesperson you can be.

Trampas del tiempo - Estrategias comprobadas para ejectuvos de ventas agobiados (Spanish, Paperback): Todd Duncan Trampas del tiempo - Estrategias comprobadas para ejectuvos de ventas agobiados (Spanish, Paperback)
Todd Duncan
R302 R266 Discovery Miles 2 660 Save R36 (12%) Ships in 12 - 17 working days

La productividad ha sido una palabra muy importante en el mundo de los negocios por varios anos. Pero a pesar de nuestros mejores intentos y los innumerables libros de motivacion, todavia nos retrasamos, trabajamos hasta tarde, balanceamos nuestros horarios y nos hundimos en nuestros negocios."Trampas del tiempo" habla de los errores mas comunes que tenemos acerca del tiempo y del uso que le damos en nuestros trabajos. Duncan ha encontrado remedios comprobados para esos problemas universales con el tiempo, y el muestra a los lectores como establecer un horario que funcione, no solo unos dias, sino todo el tiempo. Con los principios de "Trampas del tiempo," los ejecutivos de ventas notaran un crecimiento en sus ventas al mismo tiempo que experimentan una disminucion en sus horas de trabajo.

Glimpses of Wonder (Paperback): Todd Duncan Glimpses of Wonder (Paperback)
Todd Duncan
R273 Discovery Miles 2 730 Ships in 10 - 15 working days

Profound mystery permeates each moment of our experience. But the mystery is often veiled beneath the details of everyday life. Each essay in this collection is a portal to help transport you beyond the everyday veil and bring the ultimate mystery of existence into clearer view. Each portal is inspired by an insight from science that connects human experience to a big picture, cosmic perspective. The book is meant to be read for a few minutes whenever you're feeling disconnected and narrow, to help remind you that your life is a thread in a tapestry amazing beyond comprehension.

Ventas de alta confiabilidad - Requisito esencial para las ventas (Spanish, Paperback): Todd Duncan Ventas de alta confiabilidad - Requisito esencial para las ventas (Spanish, Paperback)
Todd Duncan
R411 R368 Discovery Miles 3 680 Save R43 (10%) Ships in 10 - 15 working days

Este libro te dara un nuevo concepto de las "leyes" que gobiernan la profesion de las ventas. La primera seccion incluye las leyes que tratan con las actitudes, las aptitudes, y las capacidades requeridas para que un vendedor tenga exito. La segunda seccion se enfoca en las leyes de la comunicacion, el noviazgo, el companerismo y los compromisos entre un vendedor exitoso y sus clientes. Cada ley proporciona una descripcion junto con una aplicacion practica. Si usted se encuentra en el area de las ventas usted sabe que ser un triunfador es mas que una sonrisa, un Rolodex y una actitud de "todo lo puedo." Este libro le proveera con esa "herramienta" que necesita para llegar a la cima y mantenerse alli.

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