A practical illustrated guide to making scale model tug boats, offering information and guidance in line with the very latest developments in tug technology and design, and modern advances in model building. It covers scratch building, kits and mixing the two. The first six chapters are devoted to tugs in general, arranged by the duties for which each type of tug is designed. Subsequent chapters cover the details of scale modelling. This book is an enlargement and substantial revision of the tug material which appeared in the author's previous book Scale Model Tugs & Trawlers (Nexus Special Interests, 1999). Illustrated with original photographs and plans, it has been compiled from a wealth of practical experience and material gathered by experienced professional ship modeller Tom Gorman.

Quality management. Process mapping. Speed to production. In the past 50 years, a rigorous, measurement-based methodology called Six Sigma has brought production management to previously unimaginable levels of success and sophistication. Top corporations such as Motorola and GE have built their reputations, products, and revenues using this approach. Indeed, Six Sigma has found widespread application in every significant industry and business-except marketing and sales. In Sales and Marketing the Six Sigma Way, sales and quality guruMichael Webb shows how to blend marketing and sales efforts with the cutting-edge methods of Six Sigma to boost their bottom lines. With Webb's book as a guide, readers learn to engineer rapid routes to customer value, accurately predict future revenue, and ensure return on investment for their projects. In Sales and Marketing the Six Sigma Way, you will: * Find out why "the usual fixes" for sales problems don't work * Meet executives who have used Six Sigma to imrpove marketing and sales results * See the pitfalls that await the unwary when applying process improvement in sales * Learn how to introduce Six Sigma to sales and marketing professionals * Discover through examples and cases how to manage sales as a process Webb walks readers through several Six Sigma sales and marketing projects from start to finish, highlighting the tools, decisions, and results that made them successful. He shows the practical methods managers use to translate process improvement principles to the human world of selling and marketing. With his dual background in sales and marketing management and in quality improvement, Webb speaks clearly to readers in both disciplines. This makes Sales and Marketing the Six Sigma Way, the indispensible guide for sales and marketing professionals who want to excel in today's business environment, and for quality improvement experts who want to help them.

Motivation is one of the most critical drivers in personal and business success. Why? Because, without motivation, nothing gets done. Motivation ignites, energises, determines, directs, and explains our behaviour. "Motivation" shows readers how to bring forth the best efforts from others and from themselves. "Motivation" outlines the process of motivation and, most importantly, how to apply it.The reader will find answers to the questions they really need to know to apply the skill of motivation to their business and life including: Which popular methods of motivation do (and don't) work? How to define personal and professional goals in a way that is inspiring? And, how to recover lost motivation in oneself and in others?"Motivation" is a book for doers, and for those who want to be doers. With this book, readers will learn how to envision an outcome, define goals, and communicate objectives in a way that drives people to accomplish them.