This book makes a significant contribution to a hitherto much neglected area. The book brings together a wide range of papers on a scale rarely seen with a geographic spread that enhances our understanding of the complex journey undertaken by those who aspire to become teachers of teachers. The authors, from more than ten countries, use a variety of approaches including narrative/life history, self-study and empirical research to demonstrate the complexity of the transformative search by individuals to establish their professional identity as teacher educators. The book offers fundamental and thoughtful critiques of current policy, practice and examples of established structures specifically supporting the professional development of teacher educators that may well have a wider applicability. Many of the authors are active and leading persons in the international fields of teacher education and of professional development. The book considers: novice teacher educators, issues of transition; identity development including research identity; the facilitation and mentoring of teacher educators; self-study research including collaborative writing, use of stories; professional development within the context of curriculum and structural reform. Becoming a teacher is recognised as a transformative search by individuals for their teaching identities. Becoming a teacher educator often involves a more complex and longer journey but, according to the many travel stories told here, one that can be a deeply satisfying experience. This book was published as a special issue of Professional Development in Education.

This book makes a significant contribution to a hitherto much neglected area. The book brings together a wide range of papers on a scale rarely seen with a geographic spread that enhances our understanding of the complex journey undertaken by those who aspire to become teachers of teachers. The authors, from more than ten countries, use a variety of approaches including narrative/life history, self-study and empirical research to demonstrate the complexity of the transformative search by individuals to establish their professional identity as teacher educators. The book offers fundamental and thoughtful critiques of current policy, practice and examples of established structures specifically supporting the professional development of teacher educators that may well have a wider applicability. Many of the authors are active and leading persons in the international fields of teacher education and of professional development. The book considers: novice teacher educators, issues of transition; identity development including research identity; the facilitation and mentoring of teacher educators; self-study research including collaborative writing, use of stories; professional development within the context of curriculum and structural reform. Becoming a teacher is recognised as a transformative search by individuals for their teaching identities. Becoming a teacher educator often involves a more complex and longer journey but, according to the many travel stories told here, one that can be a deeply satisfying experience. This book was published as a special issue of Professional Development in Education.

A lavishly illustrated paperback celebrating Dorset's wildlife, published to mark the 50th Anniversary of the founding of the Dorset Wildlife Trust in 1961, which today has 25,000 members. Nigel Webb is a leading ecologist and Chairman of the Trust, whilst Tony Bates is its President and a distinguished photographer. A superb introduction to a county whose mixture of meadow, woodland, heath, downland, rivers, seashore and harbour makes its wildlife amongst the richest in Britain.

This book, first published in 1984, provides a comprehensive review of the range of technology that was being used in distance education. Technological developments in word processing, video-disc and viewdata as well as computer-based learning had revolutionised the potential for distance education. These developments required the role of more 'conventional' distance learning media, such as broadcasting, tuition and text, to be reassessed. This book, written by international experts in the field, explored the state of the art at the time, and also provided their ideas on how future developments were likely to evolve. This book is ideal for those studying education and communications.

This book, first published in 1984, provides a comprehensive review of the range of technology that was being used in distance education. Technological developments in word processing, video-disc and viewdata as well as computer-based learning had revolutionised the potential for distance education. These developments required the role of more 'conventional' distance learning media, such as broadcasting, tuition and text, to be reassessed. This book, written by international experts in the field, explored the state of the art at the time, and also provided their ideas on how future developments were likely to evolve. This book is ideal for those studying education and communications.

A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We've all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions. That's because brands have focused on company centric business strategies, processes and technology. However, simply put: No customers, no business. What if, by transforming the old company-centric way of doing business and putting customers and employees front and center, businesses could succeed faster than ever before and not at the expense of their most important assets-the very people who make it possible to be in business? Empathy is a powerful construct for a better world and a better business. It's not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way. In this groundbreaking new book, longtime technology leader and current CEO of Genesys, Tony Bates teams up with researcher and customer experience evangelist, Dr. Natalie Petouhoff to define a new path forward to put empathy into action. By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding and predicting, as well as, taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.

This book is an essential guide to the use of technology in flexible and distance learning. The author argues that technology is not inherently good or bad for teaching - it's the way it is used that matters. Teachers and administrators therefore need a good understanding of the strengths and weaknesses of different media and technologies for teaching at a distance.
This update of the highly-successful first edition:
*provides criteria and guidelines for the design and delivery of effective teaching, using modern learning technologies
*pays particular attention to the use of the Internet for distance and flexible education
*looks at the design and use of emerging technologies such as web-based video-conferencing and speech recognition
*emphasises organizational and management issues and how these influence the effective use of technology
*pays particular attention to the integration of online teaching with campus-based face-to-face teaching.
The book's focus on basic principles and general guidelines means that it applies to whatever technologies emerge in the future. It is essential reading not just for those specialising in flexible and distance learning and distance education, but anyone concerned with the integration of technology with teaching.

Contents:
Part 1: Setting the Stage 1. The Development of Technology in Distance Education 2. Selecting Technologies Part 2: Mass Media 3. Print, Audio-cassettes and Video Cassettes 4. Broadcasting 5. Learner Support for Mass Media Technologies Part 3: Interactive Media 6. Synchronous Communications Technologies 7. Asynchronous Communications Technologies 1: Different Models 8. Asynchronous Communications Technologies 2: Strengths and Weaknesses 9. Emerging Technologies and their Impact on Distance Education 10. Emerging Technologies: an Analysis of their Potential 11. Key Issues in Technology-based Distance Education

Trade unions have historically been involved in education and training in the workplace. This activity has gained greater credence and importance in the United Kingdom, New Zealand and Denmark due to the recent emergence of union learning representatives (ULRs) and Educational Ambassadors, who are a new category of trained, accredited and unpaid lay representatives based in the workplace. Their key role is to give advice and guidance to colleagues in relation to professional development, learning and training opportunities available. These representatives work in partnership with other stakeholders, namely employers and education providers to ensure that individuals can attend educational and training courses that will help them from both a personal and work perspective. There are now 22,000 ULRs in the UK alone and they are playing a significant part in pushing the present Labour administration's drive to expand and improve lifelong learning to create a learning society that benefits individuals, organisations and ultimately the nation and its economy. They have rewritten the rules of the workplace by helping to replace distrust and adversarial relations with partnership working based on mutual respect and trust. This book was published as a special issue of the Journal of In-Service Education.

Trade unions have historically been involved in education and training in the workplace. This activity has gained greater credence and importance in the United Kingdom, New Zealand and Denmark due to the recent emergence of union learning representatives (ULRs) and Educational Ambassadors, who are a new category of trained, accredited and unpaid lay representatives based in the workplace. Their key role is to give advice and guidance to colleagues in relation to professional development, learning and training opportunities available.

These representatives work in partnership with other stakeholders, namely employers and education providers to ensure that individuals can attend educational and training courses that will help them from both a personal and work perspective. There are now 22,000 ULRs in the UK alone and they are playing a significant part in pushing the present Labour administration s drive to expand and improve lifelong learning to create a learning society that benefits individuals, organisations and ultimately the nation and its economy. They have rewritten the rules of the workplace by helping to replace distrust and adversarial relations with partnership working based on mutual respect and trust.

This book was published as a special issue of the Journal of In-Service Education.

Bestselling author and psychologist Tony Bates has spent his career seeking to understand the lives of others. Here he turns his therapeutic eye on himself and describes the events and people in his own life that have made him the insightful thinker and teacher that he is today. He recalls traumatic events in his childhood that reverberated throughout his life and how, with therapy and time, he was eventually able to heal. He recounts the stories of the patients that affected him most deeply and informed both the direction of his work and his philosophy as a psychologist. This book invites us to reflect with compassion on the meaning of our own lives, as well as on the way we, as a society, support those with mental health difficulties.

Recommended as part of the Books on Prescription Scheme by Irish Psychologists and GPs

This book has been written for all who suffer from depression and for those who are close to the depressed person, be they partner, child or friend.

The effort to alleviate the pain of depression in a loved one inevitably fails and the most well-intentioned interventions of friends and spouses can leave all concerned feeling helpless and alienated.

While intended primarily as a guide to recovery for the sufferer, it is also written with the relatives and friends of the sufferer in mind in the hope that it can make sense of what can be a difficult problem to grasp from the outside . Understanding of the problem by all who are affected can act as a bridge between people who feel isolated by depression and those who care about them.

Part One explains what happens when someone gets depressed and what kinds of experience cause depression. Part Two focuses on a step by step recovery plan to overcoming depression and Part Three considers what has been learned in the past ten years about staying well and preventing relapse.

Also available as an ebook

Reviews:

'Tony Bates, apart from being such a highly respected professional, has a wonderful rapport with our listeners. He has a particular empathy that communicates effortlessly on Radio, perhaps because, as he says in this excellent book, I have battled through many a dark night of the soul myself. - Marian Finucane, broadcaster

'A powerful and erudite book, it is written in a clear style and will help many people; it s not just an essential manual for those struggling with depression, but also a road map for those seeking to find a path to a new and refreshed sense of selfhood.' - Michael Harding, writer

'It is a very empowering book, making it clear that depression need never have power over us because we ourselves and only we have the power in our own lives.' - Sister Stanislaus Kennedy, visionary and social innovator

'Tony Bates invites the reader to begin, slowly and surely, to move through the darkest of times, through setbacks and false dawns, towards a genuine recovery.' -Mark Williams, Director, University of Oxford Mindfulness Centre

'... a more complete map to recovery from depression.' - Irish Farmers Journal Irish County Living

'is an articulate, sensitive and practical guide to recovery from depression' -Stephen McWilliams, Irish Journal of Psychological Medicine"

Depression is more common than we want to believe. Bates 's heartwarming message is that clear and compassionate thinking helps build self-esteem and gives us back a trust in ourselves that gets lost when we become depressed. UNDERSTANDING AND OVERCOMING DEPRESSION is a useful tool that helps sufferers and their families understand and cope with depression. Included are strategies for: Removing obstacles to recovery.Doing one thing at a time.Changing your self-image.Living with a depressed person.