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The Internet and related technologies have dramatically changed the
way we live, work, socialize, and even topple national governments.
As the Internet becomes increasingly pervasive across societies, we
find more often that governments adopt Information Communication
Technologies (ICTs) as part of their toolbox for facilitating
efficient and citizen-oriented service delivery at all levels of
government. Local governments across the major industrialized
democracies have not been an exception to this trend and have set
sail into the age of digital government. Closest to their citizens,
towns and cities have adopted ICTs to facilitate electronic
government (e-government). While research on local e-government
functionality in terms of information dissemination, service
delivery, and citizen engagement continues at an impressive
empirical and methodological pace, gaps in our knowledge remain.
Cross-national comparative research on local e-government that
covers a wide range of municipalities in combination with in-depth
case study analyses is lacking. Informed by a comparative case
study approach, this book seeks to narrow that gap and offer
practical policy solutions to facilitate local e-government. We do
so by pursuing both a macro and micro perspective of e-government
functionality in the federal republics of Germany and the United
States and unitary France and Japan. The macro perspective focuses
on the state and scope of e-government functionality across a large
number of randomly selected municipalities of all sizes in these
advanced industrialized countries. Based on a small sample of case
studies, the micro perspective analyzes the successful
implementation of e-government in Seattle (United States),
Nuremberg (Germany), Bordeaux (France), and Shizuoka City (Japan).
The Internet and related technologies have dramatically changed the
way we live, work, socialize, and even topple national governments.
As the Internet becomes increasingly pervasive across societies, we
find more often that governments adopt Information Communication
Technologies (ICTs) as part of their toolbox for facilitating
efficient and citizen-oriented service delivery at all levels of
government. Local governments across the major industrialized
democracies have not been an exception to this trend and have set
sail into the age of digital government. Closest to their citizens,
towns and cities have adopted ICTs to facilitate electronic
government (e-government). While research on local e-government
functionality in terms of information dissemination, service
delivery, and citizen engagement continues at an impressive
empirical and methodological pace, gaps in our knowledge remain.
Cross-national comparative research on local e-government that
covers a wide range of municipalities in combination with in-depth
case study analyses is lacking. Informed by a comparative case
study approach, this book seeks to narrow that gap and offer
practical policy solutions to facilitate local e-government. We do
so by pursuing both a macro and micro perspective of e-government
functionality in the federal republics of Germany and the United
States and unitary France and Japan. The macro perspective focuses
on the state and scope of e-government functionality across a large
number of randomly selected municipalities of all sizes in these
advanced industrialized countries. Based on a small sample of case
studies, the micro perspective analyzes the successful
implementation of e-government in Seattle (United States),
Nuremberg (Germany), Bordeaux (France), and Shizuoka City (Japan).
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