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An introduction to tourism and hospitality management - A services approach (Paperback): U.P. Hermann, L. Du Plessis An introduction to tourism and hospitality management - A services approach (Paperback)
U.P. Hermann, L. Du Plessis
R625 R578 Discovery Miles 5 780 Save R47 (8%) Ships in 12 - 15 working days

Tourism is considered the largest industry in the world, showing continuous growth in South Africa and elsewhere. In order to develop and manage the industry sustainably, there is a need for ongoing skills improvement and capacity building, but much of the existing material is generic and product based. Introduction to tourism and hospitality management provides essential insight into planning, organising, leading and control as it would be applied specifically in the service industry. Introduction to tourism and hospitality management offers a practical industry and service perspective by applying theory to contemporary industry case studies and examples. It includes revision questions, further reading resources, tasks and lecturer support material. Introduction to tourism and hospitality management is aimed at students, educators and practitioners.

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