Chapters 6, 24, 26 and 36 are available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

This book constitutes the proceedings of the 12th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2019, held in Linkoeping, Sweden, in August/September 2020, in conjunction with the 19th IFIP WG 8.5 IFIP International Conference on Electronic Government (EGOV 2020) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2020). The conference was held virtually due to the COVID-19 pandemic. The 11 full papers presented were carefully reviewed and selected from 33 submissions. The papers are clustered under the following topical sections: eParticipation developments; digital transformation; open government and transparency; and user perspectives.