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As a professional, you can't just apply your expertise. You need to
present solutions in a way that best suits your clients. You have
to work with a wide variety of people: team members, subject matter
experts, top executives, and others. Working effectively with
associates--while keeping an eye on budgets, schedules, and
results--requires a collaborative outlook."Successful professionals
today need more than technical skills-- they need to know how to
foster and nourish relationships with clients. Consultative skills
are essential in this process. The tools outlined in The
Consultative Approach have proved to make a difference for our
professionals in dealing with their clients."
--Jon Olson, partner, Arthur Anderson
"This book is rich, not only with specific suggestions and
step-by-step instructions, but also with commentary and
illustrations from [the authors'] own client organizations. It is a
useful book about a very important subject."
--William Bridges, president, William Bridges & Associates
Working consultatively enables you to:
* Know how to work effectively with all types of people
* Use a strategic and collaborative communcation process
* Apply your expertise in ways that show your value . . . and
more!
The Consultative Approach is a how-to handbook that will enable
you to reap the benefits of partnering. You'll find informative
case studies, easy-to-use assessment tools, enlightening exercises,
and practical worksheets. Plus, you'll get flow chart planning
guides and a partnering strategy action plan that will enable you
to chart your communication growth. The Consultative Approach has
it all! Plot your path to consultative success withthis
comprehensive guidebook.
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