Featuring contributions from prominent thinkers and researchers, this volume in the "Advances in Management Information Systems" series provides a rich set of conceptual, empirical, and introspective studies that epitomize fundamental knowledge in the area of Business Process Transformation. Processes are interpreted broadly to include operational and managerial processes within and between organizations, as well as those involved in knowledge generation. Transformation includes radical and incremental change, its conduct, management, and outcome. The editors and contributing authors pay close attention to the role of IS organizations and information technologies in facilitating business process transformation. Each chapter places major emphasis on clearly articulating the "knowledge" generated, both theoretical and applied. The book incorporates case studies and tables throughout, and provides fundamental grounding for any stakeholder of business process transformation.

Featuring contributions from prominent thinkers and researchers, this volume in the "Advances in Management Information Systems" series provides a rich set of conceptual, empirical, and introspective studies that epitomize fundamental knowledge in the area of Business Process Transformation. Processes are interpreted broadly to include operational and managerial processes within and between organizations, as well as those involved in knowledge generation. Transformation includes radical and incremental change, its conduct, management, and outcome. The editors and contributing authors pay close attention to the role of IS organizations and information technologies in facilitating business process transformation. Each chapter places major emphasis on clearly articulating the "knowledge" generated, both theoretical and applied. The book incorporates case studies and tables throughout, and provides fundamental grounding for any stakeholder of business process transformation.

Information technology (IT) use has become essential to how individuals interact with the world. From ordering meals to taking classes or consulting a physician, so many aspects of daily life are bound up with IT that effective participation in the world demands IT use. The ubiquity of IT in work and personal lives has created a shift from IT as a tool to IT as a basis of identity formation and verification, making it fundamental to how we see ourselves and act in the world. The essential role of IT use in all aspects of daily life and social interactions has drawn information systems (IS) researchers' focus to identity issues. In this stream, IS scholars have examined IT implementation and usage as a determinant of identity, a medium for communicating and protecting identities, and how identities influence IT use. In recent years, IT use as identity has garnered interest. The IS literature on identity is rich and varied. There is substantial research interest in understanding the complex and constantly changing relationship between people and IT. To facilitate new theorizing, this monograph provides a review of diverse perspectives on IT use and identity. This work reviews 90 conceptual and empirical IS studies and identifies major themes, examines their theoretical foundations, and suggests an agenda for future research on IT use and identity.

Integrative Document and Content Management: Strategies for Exploiting Enterprise Knowledge blends theory and practice to provide practical knowledge and guidelines to enterprises wishing to understand the importance of managing documents to their operations along with presentation of document content to facilitate business planning and operations support. This book gives extensive pointers to those who propose to embark upon the implementation of integrated document management systems and to embrace Web content management within a life cycle framework covering document creation to Web publication.

Global competition, sluggish economies and the potential offered by emerging technologies have pushed firms to fundamentally rethink their business processes. Business Process Reengineering (BPR) has become recognized as a means to restructure aging bureaucratized processes to achieve the strategic objectives of increased efficiency, reduced costs, improved quality and greater customer satisfaction. Business Process Change: Reengineering Concepts, Methods and Technologies provides extensive coverage of the organizational, managerial and technical concepts related to business process change.

Among some of the topics included in this book are: process change components; enablers of process change; methodologies, techniques and tools; team-based management; effective adoption of BPR.