Communicating Forgiveness is the first book to take a truly communicative look at the process of forgiveness. Authors Vincent R. Waldron and Douglas L. Kelley provide a synthesis of the literature on forgiveness in relationships. Grounded in real-life forgiveness narratives, this interdisciplinary text (pulling from such related fields as psychology, counseling, family studies, peace studies, conflict management, religious studies, and organizational behavior) offers a hopeful framework for negotiating healthy and just responses to relational disappointments. Key Features Conceptualizes forgiveness as communication: Offering an alternative to predominant psychological approaches, this is the first book to focus on specific communication behaviors associated with forgiveness. Provides an emotional connection: Real- life narratives from long-term couples, friends, family members, and coworkers make the text readable and relevant to today's relationships. Includes a chapter on the practice of forgiveness: Practical advice and specific guidelines resonate well with readers as they apply to genuine friendships, romances, families, and workplaces. Offers path-breaking theory development: The book organizes existing forgiveness research around a descriptive communication framework, demonstrating how existing psychological research can be enriched through the application of communication theories. Presents a highly personal closing chapter: In the final chapter the authors provide a personal account of their experiences as researchers through "On the Drive Home" vignettes that convey key lessons learned. Intended Audience This is an excellent supplemental text for a variety of advanced undergraduate and graduate courses such as Conflict Management, Interpersonal Communication, Family Communication, Communication in Personal Relationships, Psychology of Personal Relationships, Counseling, and Peace Studies in the departments of Communication, Psychology, Family Studies, and Counseling.

Negotiating Workplace Relationships teaches students how to navigate the ethically challenging and professionally risky situations they are likely to encounter in their working lives. Grounded in both classic and contemporary studies, this narrative-based text introduces a theoretical framework and pragmatic communication strategies for mitigating personal risk and optimizing relational and organizational outcomes. Throughout the text, students learn how power differences, normative pressures, performance obligations, and other social, relational, and ethical factors complicate workplace encounters. Each chapter features real-world scenarios that illustrate unique challenges such as proposing innovations, responding to harassment, managing workplace romance, offering criticism, and dealing with difference. Students are provided with current research on each communicative challenge, then explore possible responses using the Risk Negotiation Cycle. Featuring vivid examples that encourage critical thinking and lively discussion on the topic of communication in the workplace, Negotiating Workplace Relationships is well-suited to courses in organizational communication, work relationships, leadership communication, organizational ethics, applied communication, and management.

The first theory-driven, narrative-based examination of risky communication interactions in the workplace "The book does a fine job of incorporating research into a narrative framework that should be accessible for students and individuals in the business community. ... The most impressive aspect of the textbook is the use of specific, 'everyday person' narratives to ground the concepts."-Mary Helen Brown, Auburn University "The advice provided in the book goes beyond simple advice on what or what not to say, but also advises individuals on how to manage the entire process. The book will be well-received in the classroom setting and by practitioners who encounter difficult interpersonal workplace challenges every day." -Patricia M. Sias, Washington State University This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions, and help readers understand how organizations benefit when employees communicate in ways that manage risk. Key Features * Ethically challenging and personally risky work situations are closely examined to help students understand the types of situations they will encounter in their working lives. * Vivid examples and narratives illustrate the inevitable tensions that emerge among ethical, relational, and performance obligations in the workplace. * The roles of discourse, interaction, and communication tactics in managing risk, constructing role identities, and promoting ethical workplaces are explained. * Real-life organizational scenarios and research on the lived experiences of workers help students understand how individual, organizational, and cultural forces shape workplace communication. * A theoretical model helps students and scholars integrate existing research, analyze situations, and generate new questions. Intended Audience Managing Risk in Communication Encounters: Strategies for the Workplace is intended for use as a supplemental text for undergraduate and graduate courses in organizational communication, business and professional communication, leadership communication, managerial communication, and supervisory communication

Communicating Forgiveness is the first book to take a truly communicative look at the process of forgiveness. Authors Vincent R. Waldron and Douglas L. Kelley provide a synthesis of the literature on forgiveness in relationships. Grounded in real-life forgiveness narratives, this interdisciplinary text (pulling from such related fields as psychology, counseling, family studies, peace studies, conflict management, religious studies, and organizational behavior) offers a hopeful framework for negotiating healthy and just responses to relational disappointments. Key Features Conceptualizes forgiveness as communication: Offering an alternative to predominant psychological approaches, this is the first book to focus on specific communication behaviors associated with forgiveness. Provides an emotional connection: Real- life narratives from long-term couples, friends, family members, and coworkers make the text readable and relevant to today's relationships. Includes a chapter on the practice of forgiveness: Practical advice and specific guidelines resonate well with readers as they apply to genuine friendships, romances, families, and workplaces. Offers path-breaking theory development: The book organizes existing forgiveness research around a descriptive communication framework, demonstrating how existing psychological research can be enriched through the application of communication theories. Presents a highly personal closing chapter: In the final chapter the authors provide a personal account of their experiences as researchers through "On the Drive Home" vignettes that convey key lessons learned. Intended Audience This is an excellent supplemental text for a variety of advanced undergraduate and graduate courses such as Conflict Management, Interpersonal Communication, Family Communication, Communication in Personal Relationships, Psychology of Personal Relationships, Counseling, and Peace Studies in the departments of Communication, Psychology, Family Studies, and Counseling.