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This book compiles the current state of knowledge on omnichannel
retailing, a new concept in which all sales and interaction
channels are considered together, and which aims to deliver a
seamless customer experience regardless of the channel. It
highlights case studies and examples related to each of the many
barriers to an omnichannel approach, demonstrating not just success
stories, but also failures. While omnichannel has already been
recognized as an emerging retail trend, the articles in this book
fill an important gap in research on the topic. Providing readers
with essential insights on the omnichannel strategy and its
implementation, the book will also stimulate academic discussion on
this emerging trend.
This book focuses on supply chain management in emerging markets.
The authors present issues relating to supply chain development
covering countries such as Brazil, China, the Czech Republic,
Russia, Indonesia, Malaysia, Nepal, Turkey, Egypt and South Africa
and focuses on the challenges faced when the supply chain is
designed and maintained. Such challenges derive from issues to do
with risk, security, quality management and infrastructure among
others. Case studies and survey results are presented in chapters
which explore practical solutions to these issues. The latter will
be of interest not only to local and international managers, but
also to students who are interested in emerging economies. The book
covers manufacturing, retail and food chains at the local and
international levels.
This book focuses on supply chain management in emerging markets.
The authors present issues relating to supply chain development
covering countries such as Brazil, China, the Czech Republic,
Russia, Indonesia, Malaysia, Nepal, Turkey, Egypt and South Africa
and focuses on the challenges faced when the supply chain is
designed and maintained. Such challenges derive from issues to do
with risk, security, quality management and infrastructure among
others. Case studies and survey results are presented in chapters
which explore practical solutions to these issues. The latter will
be of interest not only to local and international managers, but
also to students who are interested in emerging economies. The book
covers manufacturing, retail and food chains at the local and
international levels.
This book focuses on the need to develop sustainable supply chains
- economically, environmentally and socially. This book is not
about a wish list of impractical choices, but the reality of
decisions faced by all those involved in supply chain management
today. Our definition of sustainable supply chains is not
restricted to so-called "green" supply chains, but recognises that
in order to be truly sustainable, supply chains must operate within
a realistic financial structure, as well as contribute value to our
society. Supply chains are not sustainable unless they are
realistically funded and valued. Thus, a real definition of
sustainable supply chain management must take account of all
relevant economic, social and environmental issues. This book
contains examples from a wide range of real-life case studies, and
synthesizes the learnings from these many different situations to
provide the fundamental building blocks at the centre of successful
logistics and supply chain management.
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Paperback
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R205
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Discovery Miles 1 680
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