Performance auditing can play a vital role in ensuring that taxpayers' money is spent economically, efficiently and effectively. Yet because it is difficult to explain its complexities to newcomers in the field in a way that makes sense the first time round, and because no two audits are identical, there is little practical guidance on the topic available in South Africa at present. Performance auditing: a step-by-step approach fills this gap. Performance auditing: A step-by-step approach focuses, step-by-step, on those elements that are relevant to all performance audits and can be applied easily and successfully. The second edition includes, among other things, a new section on strategic planning, additional illustrations of planning working papers on efficiency and economy, and updated terminology in line with that used in publications by the Presidency and the National Treasury of the Republic of South Africa. The numerous practical examples and case studies in the book make it ideal for hands-on use as a training guide. Performance auditing is aimed at practitioners, trainers and students in auditing.

Spreekwoorde En Ander Segswyses is ’n handige naslaanwerk vir Afrikaanse en Engelse gebruikers.

Spreekwoorde En Ander Segswyses bevat:

• 10 765 spreekwoorde en segswyses
• 1400 nuwe spreekwoorde en segswyses
• interessante inligting oor en verklarings en vertaalekwivalente vir die spreekwoorde en segswyses

In hierdie album neem Asterix en Obelix deel aan die groot Trans-Italiese wawedren.

Alle volke van die Bekende Wêreld kan deelneem. Die gunstelingdeelnemer is die auriga van Rome: die gemaskerderde grote Coronavirus! Olyfolie op die pad en ’n gepeuter aan padaanwysings is enkele van die uitdagings wat die deelnemers moet trotseer, maar Asterix en Obelix was nog altyd opgewonde oor ’n lekker resies.

Asterix en die Trans-Italiese wawedren is die37ste boek in die gewilde Asterix-reeks.

Brown girls are risk takers, move makers and planet shakers. We can be scientists, artists, engineers or any other kind of pioneer. Brown girls are brave, we follow the example of others. Women who came before us - our sisters and mothers. Empowering and inspiring, Wonderfully made is a book of positive affirmations for brown girls of all shades, sizes and shapes. This book teaches girls to not only embrace, but to truly celebrate their unique appearance and talents while encouraging them to dream big and to be creative. Build confidence and resilience from a young age with easy-to-follow rhyming text and bright inclusive illustrations that reflect proudly South African children.

The long-awaited second instalment in Samantha Shannon's Sunday Times and New York Times-bestselling series.

Tunuva Melim is a sister of the Priory. For fifty years, she has trained to slay wyrms – but none have appeared since the Nameless One, and the younger generation is starting to question the Priory's purpose. To the north, in the Queendom of Inys, Sabran the Ambitious has married the new King of Hróth, narrowly saving both realms from ruin. Their daughter, Glorian, trails in their shadow – exactly where she wants to be. The dragons of the East have slept for centuries. Dumai has spent her life in a Seiikinese mountain temple, trying to wake the gods from their long slumber. Now someone from her mother's past is coming to upend her fate.

When the Dreadmount erupts, bringing with it an age of terror and violence, these women must find the strength to protect humankind from a devastating threat.

Intricate and epic, A Day of Fallen Night sweeps readers back to the world of A Priory of the Orange Tree, showing us a course of events that shaped it for generations to come.

Foundations of Strategy, second edition is a concise text aimed at both undergraduate and Masters students. Written in an accessible style with the needs of these students in mind, the latest edition has a clear, comprehensive approach, underlined by sound theoretical depth. The content has been fully revised and updated to reflect recent developments in the business environment and strategy research. Features of the text include: *10 chapters covering all the topics in a typical one-semester course. * Concise and integrated treatment of strategy implementation focusing on strategy in practice. * Integration of the not-for-profit sector. * Opening and closing chapter case studies covering a range of real-world, global examples. * Featured Example and Case Insight boxes throughout chapters to give an additional dimension to the subject matter. An extensive range of learning and teaching materials accompany this text including instructor manual, case teaching notes, test bank and PowerPoint slides, for instructors. Resources for students include self-test quizzes and glossary flashcards to check understanding. Access the full resources online at www.foundationsofstrategy.com.

Our Poisoned Land is Jacques Pauwʼs sequel to the bestselling The Presidentʼs Keepers. A publishing phenomenon and South Africaʼs fastest-selling book ever, The Presidentʼs Keepers fearlessly exposed former president Jacob Zumaʼs darkest secrets. Our Poisoned Land is as riveting and explosive as its predecessor.

When he took office in 2018, President Cyril Ramaphosa appointed new heads for law-enforcement agencies and formed the Investigating Directorate within the National Prosecuting Authority to bring fraudsters and looters to book. Yet, five years on, crime has spiked, most of the looters still walk free and the law-enforcement agencies are in shambles. What went wrong?

Once again, Jacques Pauw delves deep to find answers. Among his shocking findings are top police officers that had a hand in state capture still ensconced in the Hawks and police Crime Intelligence; a cabal of state-capture prosecutors within the NPA; a police minister cavorting with a convicted drug smuggler; and South Africa’s “own Guptas” living in the lap of luxury after the case against them “disappeared”.

In his compelling narrative style, Pauw picks up where he left off in The Presidentʼs Keepers to expose the shadows, deceit and debauchery of Zumaʼs cronies.

Are you buying a home for the first time, wanting to sell and buy again, or wanting to earn income from renting out property? A guide to buying or selling a house in South Africa is packed with ideas about how you can make the most out of investing in property. You'll find: Step-by-step guidelines that take you through the complete process of buying and selling a home; objective information about the pros and cons of buying and selling privately, using an agency or going for other options; independent advice on what to consider when looking for finance; practical tips on how to obtain the best price, whether buying and selling. A clear outline of the rights and responsibilities of all parties involved in a transaction. Thorough explanations of documents involved, and possible legal complications. A trouble-shooter's guide to both the small and big things that can go wrong. In this guide, the author makes available to the public the expertise gleaned from her years of experience as an estate agent. Her intention is to help 'maximize the gain and minimize the risk' of investing in the property market.

The thrilling story of the conservationist who pioneered the use of dogs in combating poachers in South Africa’s game reserves.

One of Conraad’s first brushes with the reality of life at the frontline of conservation was when he shot the leader of a poaching gang in Windy Ridge game reserve in his teens. Much of Con’s work involving dogs is a continuous struggle against industrial-scale bushmeat poachers, an even greater threat to wildlife than rhino horn poachers as the overburdened courts seem interested only in endangered species. He also works to catch poachers of critically endangered pangolins, the most trafficked animal in the world. Con decided to use his almost telepathic rapport with dogs to tackle the poaching crisis sweeping South Africa.

His first anti-poaching dog, a Weimaraner named Zingela, became an inseparable companion. Zingela saved Conraad’s life on numerous occasions – once when Conraad was about to be assassinated by two fellow rangers hired by poachers.

Con’s story is an epic of modern-day African wildlife conservation, spiced with adventure, courage and romance.

The Law of Succession in South Africa, Fourth Edition, offers a clear, comprehensive and applied introduction to the general principles of the law of succession, including principles of the customary law of succession. The text offers a strong conceptual and enquiring approach, and a pedagogical framework that supports independent, critical and reflective engagement with the subject matter.

The fourth edition text is revised and updated to address legal developments within the recent period, and offers updated and expanded class presentation and assessment resources to support teaching and effective learning.

Operations Management is an undergraduate introductory text at universities and universities of technology on the managerial practices required in the manufacturing of products and provision of services.

Its purpose is to set out the cost-effective management of resources to achieve organizational goals and the focus is on systematic planning, operation, control, and improvement of the processes which produce goods and deliver services. Managing operations is vital to every type of organization, for it is only through effective and efficient utilization of resources that an organization can be successful in the long run.

This new edition has been thoroughly updated to address the implications of the fourth industrial revolution, changes to the global supply chain, the impact of evolving technologies, and the global emphasis on sustainability as per the United Nations’ Sustainability Development Goals. Examples and case studies have also been extensively updated.

Oorlog verswelg die Boererepubliek. Huise word verwoes, landery word verbrand, en vroue en kinders in konsentrasiekampe aangehou.

Pieter Nel lei ’n kommando bittereinders in ’n desperate opstand teen die Britse ryk. Hulle offer alles op vir ’n vrede wat dalk nooit gaan kom nie, vir ’n huis wat hulle dalk nooit weer gaan sien nie.

Intussen moet Katrina Nel baklei om haarself en hul kinders aan die lewe te hou namate die toestande in die konsentrasiekampe al hoe hagliker word. Hier word haar lewe onlosmaaklik vervleg met dié van die ander vroue, die hanskakies wat die vyand help om die kampe te bestuur, en die Engelse offisier wat haar hart wil wen.

Wag daar lewe of liefde anderkant die oorlog?

From a brilliant Pulitzer Prize-winning and best-selling author: a rollicking murder mystery set in Gold Rush California, as two young prostitutes follow a trail of missing girls.

Monterey, 1851. Ever since her husband was killed in a bar fight, Eliza Ripple has been working in a brothel. It seems like a better life, at least at first. The madam, Mrs. Parks, is kind, the men are (relatively) well behaved, and Eliza has attained what few women have: financial security. But when the dead bodies of young women start appearing outside of town, a darkness descends that she can't resist confronting. Side by side with her friend Jean, and inspired by her reading, especially by Edgar Allan Poe's detective Dupin, Eliza pieces together an array of clues to try to catch the killer, all the while juggling clients who begin to seem more and more suspicious.

Eliza and Jean are determined not just to survive, but to find their way in a lawless town on the fringes of the Wild West - a bewitching combination of beauty and danger - as what will become the Civil War looms on the horizon.

As Mrs. Parks says, 'Everyone knows that this is a dangerous business, but between you and me, being a woman is a dangerous business, and don't let anyone tell you otherwise . . .'

#1 New York Times bestselling author Daniel Silva delivers another stunning thriller in his action-packed tale of high stakes international intrigue.

On the morning after the Venice Preservation Society’s annual black-tie gala, art restorer and legendary spy Gabriel Allon enters his favorite coffee bar on the island of Murano to find General Cesare Ferrari, the commander of the Art Squad, eagerly awaiting his arrival. The Carabinieri have made a startling discovery in the Amalfi villa of a murdered South African shipping tycoon―a secret vault containing an empty frame and stretcher matching the dimensions of the world’s most valuable missing painting. General Ferrari asks Gabriel to quietly track down the artwork before the trail goes cold.

The painting in question is The Concert by Johannes Vermeer, one of thirteen works of art stolen from Boston’s Isabella Stewart Gardner Museum in 1990. With the help of a most unlikely ally, a beautiful Danish computer hacker and professional thief, Gabriel soon discovers that the painting has changed hands as part of an illicit billion-dollar business deal involving a man code-named the Collector, an energy executive with close ties to the highest levels of Russian power.

The missing masterpiece is the lynchpin of a conspiracy that if successful, could plunge the world into a conflict of apocalyptic proportions. To foil the plot, Gabriel must carry out a daring heist of his own, with millions of lives hanging in the balance.

Is your soul weary? Are you worn out by the demands of life, disappointing setbacks, or downcast days? If so, stand under the waterfall of God’s unfailing love and soak in the promise that God will never let you go.

“For God so loved the world…” This verse stops us in our tracks: “Wait, this world? With heartbreakers, hope-snatchers, and dream-dousers?” Yes. And God loves this world so much that he gave us the precious gift of himself. New York Times bestselling author and pastor Max Lucado invites us to dive deep into the heart-stilling, mind-bending, deal-making claim of John 3:16.

In this book, Max will help you:

• Rest in the fact that there is nothing you can do to earn salvation.
• Understand more fully the living hope you have through Jesus’ resurrection.
• Stand in awe of how deep, wide, long, and high God’s love is for you.

Don’t wait another minute to get to know the God who invented time. Don’t live another second without growing close to the God who is life itself. Today, step confidently into the greatest news you’ll ever receive.

Strategic Management: Towards sustainable strategies in southern Africa covers the key concepts of strategy and shows how these are integrated within the management environment.

The book outlines how South African organisations make use of strategic management principles to make positive and practical changes to their enterprises.

It also provides theory and knowledge that can be applied to the work context to enable career growth and development.

The book is written for senior undergraduate and postgraduate students of management at universities and universities of technology.

Relationship Marketing and Customer Relationship Management (CRM) have become important tools in securing the survival of businesses in the new millennium by considering both external customers and employees (internal customers). CRM enables businesses to provide excellent realtime customer service through the eff ective use of digital technologies. CRM will evolve to become more aligned to customer management practices both internal and external to the business as well as to embrace Industry 5.0.

Both internal and external customers are increasingly using smart phone devices to engage with organisations, highlighting the importance of digital relationships and technologies. Relationship marketing acknowledges the importance of other stakeholders and the building of relationships with these groups. Relationship Marketing and CRM will therefore have to secure state-of-the-art customer and relationships management strategies delivered to all its customers through the development and implementation of these CRM strategies.

Key topics covered in this book:

• The nature of Relationship Marketing and Customer Relationship Management
• Building relationships, including online relationships
• Service issues in Relationship Marketing and Customer Relationship Management
• Internal marketing
• Business-to-business marketing relationships
• Stakeholders in Relationship Marketing
• Planning and organising a CRM strategy
• Implementing Customer Relationship Management (CRM) in an organisation

  This newly updated South African book was written to compliment students at both undergraduate and postgraduate level and is therefore both highly informative and practical in its approach. It will also further inform practising marketers about the complex world of RM and CRM and new developments in the field.

In Finding Ashley, a deeply moving novel from the number one bestseller Danielle Steel, two estranged sisters get the chance to reconnect and right the wrongs of the past.

Melissa Henderson leads a quiet life. Once a bestselling author, she now pours all her energy into renovating a Victorian house in the foothills of rural New England. Six years ago, her life was derailed by tragedy and she stopped writing. The house has given her new purpose.

When her beloved home appears on the news, Melissa receives a call from her estranged sister, Hattie. They were close once, but that was before Melissa withdrew from the world. Now Hattie is determined to help Melissa turn a new page, even if it means reopening one of the most painful chapters of her life. All these years later, Hattie feels compelled to embark on a journey that will change both their lives forever, to find the child that Melissa was forced to give up when she was only a teenager in Ireland. .

Finding Ashley is a powerful love story of two strong, brave women turning loss into reconnection, and a family reunited.

After many years of continuous development, operational risk management can now be regarded as an important and independent management discipline in its own right. It is a value-adding activity that has a direct or indirect impact on the bottom-line performances of organisations. It is fundamentally concerned with good governance and involves consistent alertness and continuous improvement. As a result, it is essential for business managers at all levels to understand the concept of operational risk management and its methodologies. Operational risk management will assist organisations to develop and implement an operational risk management process that will support the achievement of business objectives in a way that proactively addresses risk exposures and identifies potential business opportunities. In addition, Operational risk management attempts to bridge the gap that exists between some of the theoretical concepts of operational risk and the practical implementation. It deals firstly with the development phases of operational risk, and then illustrates the effective application of an operational risk management process. It also discusses relevant issues in the field and how to deal with risk exposures that could disrupt business processes and systems, with the achievement of business objectives and with the wellbeing of employees. Operational risk management is aimed at students, as well as at managers interested in the management of operational risk.

Author and actor Milton Schorr's second novel, A Man Of The Road, tells the story of Little Mikey, a young boy from the mythical West Coast town of Freeburg, who must one day set out on an epic cross-country hitch-hiking journey to Africa’s greatest city: Goldtown.

On his dangerous way he encounters characters from all sections of South African society, and from each he learns an aspect of what it is to truly be free, to live life as ‘A Man Of The Road.’

Treasure is a naïve dreamer tossed into this unforgiving reality. Intent on supporting herself, she walks out of her dysfunctional family home in Westonaria and straight into the greedy heart of Jo’burg, disguised as the city of gold and black diamonds, to chase the illusion of fame and a happy ending.

But living a life of luxury in a society of artificial human beings comes at a hefty price. She is wooed by a wealthy man who grooms her into a power-hungry machine... but is the pleasure worth the pain and endless sacrifices? What can she offer a man who has everything but a soul? As her life crumbles around her, can Treasure alter her fate before it’s too late?

This inspirational novel is for all those who see one side to life; it's time to open your eyes to both sides of the coin.

Sometimes you need to get lost to find your way

Marnie is stuck.
Stuck working alone in her London flat, stuck battling the long afternoons and a life that often feels like it's passing her by.

Michael is coming undone.
Reeling from his wife's departure, increasingly reclusive, taking himself on long, solitary walks across the moors and fells.

When a persistent mutual friend and some very English weather conspire to bring them together, Marnie and Michael suddenly find themselves alone on the most epic of walks and on the precipice of a new friendship.

But can they survive the journey?

A new love story by beloved bestseller David Nicholls, You Are Here is a novel of first encounters, second chances and finding the way home.

Paedyn and Kai battle with duty and desire in this highly anticipated second installment in the sizzling and epic romantic fantasy trilogy that’s packed with spicy tension and edge-of-your-seat betrayal.

The kingdom of Ilya is in turmoil…

After surviving the Purging Trials, Ordinary-born Paedyn Gray has killed the King and kickstarted a Resistance throughout the land. Now she’s running from the one person she had wanted to run to.

Kai Azer is now Ilya’s Enforcer, loyal to his brother Kitt, the new King. He has vowed to find Paedyn and bring her to justice.

Across the deadly Scorches, and deep into the hostile city of Dor, Kai pursues the one person he wishes he didn’t have to. But in a city without Elites, the balance between the hunter and hunted shifts—and the battle between duty and desire is deadly.

Die storie voor die storie. ’n Beeldskone Nagmerrie speel af voor Hartklop, die eerste boek in hierdie opwindende nuwe fantasiereeks

Voor die ontstaan van Tír na hÓige, die fae-ryk, was die fae as slawe en gevangenes van die mense aangehou. In hierdie tyd word daar ’n profesie gemaak: ʼn Faedogter sal gebore word uit beide die Winter- en Somerryk. Sy sal die enigste een wees met die vermoë om haar opeising as Volbloedfae te stop en sal ook kan kies aan watter ryk sy opgeëis word. Sy sal met die menskoning trou en oor mense heers waarna sy alle mense sal uitwis.

Melody is die kind van die profesie. Sy word groot as wisselkind; ’n faedogter wat tussen mense grootgemaak word. Toe Melody die mense se troonprins, Donohue, ontmoet lyk dit of haar toekoms reeds uitgelê is. Gaan sy die pad van die profesie loop, of wag daar ’n ander toekoms op haar?