This book responds to the increasing speed with which the domain of electronic procurement has been evolving, as well to the significant advances predicted to take place in the near future. Covering the fundamentals of electronic procurement as well as advanced applications, the main focus is on the critical importance of information technology for modern supply management professionals. Tracing the evolution of electronic procurement over the last 20 years, the book illustrates how the concept has evolved from a novel idea into a standard approach that cannot be neglected, fundamentally transforming business as usual. The transformation is highlighted by the evolution of online reverse auctions, as well as the ensuing expansion of technology to virtually all aspects of strategic sourcing in the form of integrated electronic sourcing suites. Several advances and new applications of electronic procurement are presented, with an emphasis on how social media can be leveraged for supply management and its associated significant potential.

For undergraduate courses in management information systems A modern, case study-based exploration of Management Information Systems Information Systems Today: Managing in the Digital World opens each chapter with a case study so you can quickly understand how and why information systems are essential in today's evolving business landscape. The authors selected cases that highlight real-world companies, technologies, and issues that illuminate the chapter topics. Aligning major concepts with the latest trends, the 9th Edition expands its exploration of the ways digital density and the API economy, mobile and cloud computing, social media, artificial intelligence, and the Internet of Things affect information systems.

Workflow management systems (WFMS) are enjoying increasing popular ity due to their ability to coordinate and streamline complex organizational processes within organizations of all sizes. Organizational processes are de scriptions of an organization's activities engineered to fulfill its mission such as completing a business contract or satisfying a specific customer request. Gaining control of these processes allows an organization to reengineer and improve each process or adapt them to changing requirements. The goal of WFMSs is to manage these organizational processes and coordinate their execution. was demonstrated in the first half The high degree of interest in WFMSs of the 1990s by a significant increase in the number of commercial products (once estimated to about 250) and the estimated market size (in combined $2 billion in 1996. Ensuing maturity product sales and services) of about is demonstrated by consolidations during the last year. Ranging from mere e-mail based calendar tools and flow charting tools to very sophisticated inte grated development environments for distributed enterprise-wide applications and systems to support programming in the large, these products are finding an eager market and opening up important research and development op portunities. In spite of their early success in the market place, however, the current generation of systems can benefit from further research and develop ment, especially for increasingly complex and mission-critical applications.

This book focusses on various options of taking up ventures for starting entrepreneurship in small/large scale in the field of renewable energy technologies. The book covers the fundamentals of entrepreneurship, renewable energy resources, their technologies involved and applications along with financial evaluations. The book will cater to the needs of students, researchers, various stakeholders, entrepreneurs etc. by providing valuable information on renewable energy technologies and their applications in developing entrepreneurship and establishing enterprise at individual level, specifically focusing on low carbon technology for sustenance of environment which is becoming increasingly important.

Extensive research conducted by the Hasso Plattner Design Thinking Research Program at Stanford University in Palo Alto, California, USA, and the Hasso Plattner Institute in Potsdam, Germany, has yielded valuable insights on why and how design thinking works. Researchers have identified metrics, developed models, and conducted studies, which are featured in this book, and in the previous volumes of this series. Offering readers a closer look at design thinking, and its innovation processes and methods, this volume covers topics ranging from understanding success factors of design thinking to exploring the potential that lies in the use of digital technologies. Furthermore, readers learn how special-purpose design thinking can be used to solve thorny problems in complex fields, such as the health sector or software development. Thinking and devising innovations are inherently human activities - so is design thinking. Accordingly, design thinking is not merely the result of special courses or of being gifted or trained: it is a way of dealing with our environment and improving techniques, technologies and life. As such, the research outcomes compiled in this book should increase knowledge and provide inspiration to all seeking to drive innovation - be they experienced design thinkers or newcomers.

1) What to do when you get hacked 2) A guide to incident response 3) Incident response and cybersecurity for small businesses

* International approach, with examples and cases from the US, Europe and Africa * Each chapter contains objectives, case studies, discussion questions and further reading suggestions. * PPT slides and data sets available as digital supplements

The transition to Industry 4.0, and the subsequent ubiquitous digitalization and integration of artificial intelligence (AI) into the economic system, has set the stage for a fundamental change - one towards forming a cyber economy: a type of economy in which humans are economic subjects who interact with or are confronted with AI. This book examines these interactions and specifically analyzes the overall effects of digitalization on the workplace, and on the economic system of the future. Scholars from a diverse range of fields address both the challenges and opportunities of using AI in business sectors, as well as the role of people dealing with digital channels. In closing, the book discusses the need to, and options for, training and educating the labor force in the digital age.

The Internet is already more widely deployed than any other computing system in history and continues to grow rapidly. New technologies, including high speed wide area network and improved software support for distribution, promise to make the Internet much more useful for general purpose distributed computing in the future. Web Information Systems is dedicated to the new era of information systems on web environments, due to not only the growing popularity of the web technology but also the roles that web technology play in modern information systems. The major elements of web information systems include web semantics, XML technologies, web mining and querying, web-based information systems, information extraction, and web semantics.

Provides answers to key questions affecting the future of electronic data interchange (EDI) and its impact on the business community as a whole. This evolving technology is cheaper than fax, easier to use than electronic bulletin boards and faster than the postal services. It contains practical information and alerts the reader to the level and types of controls necessary to protect data handled through the EDI system interface.

1) This is a comprehensive book on creative industries in India. 2) The book contains essays with recent data and multiple crucial case studies from across India. 3) This book will be of interest to departments of development studies, South Asian studies and cultural studies across UK.

E-government faces huge challenges in achieving interoperability and integration, taking into account differences in laws, regulations, services, administrative processes and languages across regions and countries. On the other hand, issues like service, data and process integration have been researched by the Semantic Web community for several years now, and in the last two to three years we have witnessed the first applications of semantic technologies in real, operational e-government systems in both Europe and the US which address exactly these challenges.

With this book, the editors present the latest research results on how to use semantic technologies in order to improve or even revolutionize the use of ICT in public administration systems. The contributions are organized into three parts: architectures and process integration, ontologies and interoperability, and portals and user interactions. They give a broad overview of how semantic technologies have been applied in different e-government projects funded from the European program for ICT Research and Development, and they cover a wide spectrum of semantic technologies such as development of domain and service ontologies, semantic enhancements of business process models, semantic Service-Oriented Architectures (SOAs) based on Semantic Web Services (SWS) frameworks, and ontology-based knowledge management.

In this volume, researchers of Semantic Web technologies will find a wealth of challenging real-world scenarios to stimulate new fields of research, while developers of e-government systems as well as other stakeholders in public administration will appreciate the detailed presentations and discussions of numerous applications in areas such as e-government portals, personalization of Web-based public services, or integration and orchestration of public administration processes.

This book presents the many facets, concepts and theories that have influenced knowledge management and the state of practice concerning strategy, organization, systems and economics. The second edition updates the material to cover the most recent developments in ICT-supported knowledge management. It also provides a more coverage of its theoretical foundation including a new account of knowledge work, discusses the potentials and challenges of process-oriented knowledge management, adds a new chapter on modelling that plays an important role in knowledge management initiatives and contrasts architectures for centralized and distributed or peer-to-peer knowledge management systems.

The fundamental reason for the existence of any manufacturing organization is to generate wealth by adding value to the products and services it offers. In this new global industrial environment, value is generated from many sources, such as rapid and flexible fulfillment of orders, developing new innovative products and services, providing rapid and responsive product and service support, delivering innovative turn-key solutions to customers, and so on. In the 21st century most manufacturing organizations will have to respond to these challenges through innovative partnerships, by creating virtual enterprises, by operating in agile networks to generate value by exploiting their existing competencies in design, manufacturing, distribution and customer service, whilst building new competencies in information systems, communications and knowledge management. Just as no man is an island, so no business can operate without being part of a network of businesses, which we call the manufacturing value chain. This book brings together the works of leading researchers to present state-of-the-art research and development on the strategic management of the manufacturing value chain' in the broadest sense. The objectives of Strategic Management of the Manufacturing Value Chain are: To provide insights into potential strategies, methods, tools and techniques which could facilitate competitiveness through innovation agility and partnership. To explore the use of enabling technologies, such as IT, in meeting the challenges of the 21st century. To provide practical case studies which demonstrate the use of new approaches to the generation and management of value in manufacturing. Strategic Managementof the Manufacturing Value Chain is suitable as a secondary text for graduate-level courses of management and manufacturing, and as a reference for researchers and practitioners in industry, commerce and government.

This concise yet comprehensive one-volume guide, the first to encompass the interrelated functions of information and records management, is designed to meet the needs of office records and information decision-makers, planners, and administrators. Focusing equally on theory and practice, it offers complete instruction on how to assess an organization's systeM's requirements, plan and develop an information and records management system, select vendors and equipment, set the system in motion, and use it effectively. Emphasizing the importance of the systeM's long-term effectiveness, the author provides guidelines on monitoring procedures, keeping abreast on industry and information-processing trends, and avoiding obsolescence. He includes many useful examples, forms, and other illustrative materials reflecting current business practice.

Architectural coordination of enterprise transformation (ACET) integrates and aggregates local information and provides different viewpoints, such as financial, structural, or skill perspectives to the respective stakeholder groups, with the aim of creating a consensus and shared understanding of an enterprise transformation among the stakeholders. Its core purpose is to inform decision-makers with both local and enterprise-wide concerns so that the overall transformation goals can be successfully pursued, i.e. reducing inconsistencies and including local decisions in the overarching goals. This book consists of three major parts, framed by an introduction and a summary. To enable readers to gain a better understanding of the issues involved in real-world enterprise transformations as well as the possible role of architectural coordination and the associated challenges, Part I provides an analysis of status quo of corporate ACET practice. Part II then continues with an exploration of the challenges facing ACET from a theoretical perspective. Based on these challenges, Part III then presents a collection of components for a possible design theory for ACET. Instead of an integrated method, this collection of components constitutes method fragments that can be arranged in different ways depending on the perspective taken, the actual enterprise architecture management approach, the enterprise transformation type and the transformation's context.

Organisational Semiotics occupies an important niche in the research community of human communication and information systems. It opens up new ways of understanding the functioning of information and information resources in organised behavior.

Coordination And Communication Using Signs: Studies in Organisational Semiotics is a cutting-edge volume that bridges the gap between the technical and social aspects of information systems and information technology. The chapters in the book are divided into two major sections. The first section deals with Communication and Pragmatics, and Organisational Systems. In this section the following topics are examined:

• the semiotic framework and natural language;
• coordination and communication using natural language and other artifacts in a real-life setting;
• substantive-level issues of information systems and business processes from several theoretical perspectives;
• language as action;
• communication quality in the context of systems and business processes;
• organisational action and Greimas' semiotics.

Section Two concentrates on organisational systems, which may or may not include a computer system as a component and examines the following topics:

• semiotic strategies and semiotic models of organisational structures;
• the impact of information technology with instructive case studies;
• the impact of information technology with a particular focus on sense-making in the work floor context;
• the design of computer information systems;
• improving the design quality of agent-based information systems;
• the design ofinformation systems, in terms of capacity, and data scheme.

All the chapters in the volume have been submitted to a review process of discussants and peer reviews.

Trust and Digital Business: Theory and Practice brings together the theory and practice of trust and digital business. The book offers a look at the current state, including a comprehensive overview of both research and practical applications of trust in business. Readers will gain from this book in the following areas: knowledge across disciplines on trust in business, theoretical underpinnings of trust and how it sustains itself through digital dissemination, and empirically validated practice regarding trust and its related concepts. The international team of authors from seven countries (Finland, Germany, Italy, Malaysia, Poland, Turkey, and the U.S.) ensures the diversity and quality of the content. The intended audiences of this book are professionals, scholars, and students.

Sustainable development is based on the idea that societies should advance without compromising their future development requirements. This book explores how the application of data analytics and digital technologies can ensure that development changes are executed on the basis of factual data and information. It addresses how innovations that rely on digital technologies can support sustainable development across all sectors and all social, economic, and environmental aspects and help us achieve the Sustainable Development Goals (SDGs). The book also highlights techniques, processes, models, tools, and practices used to achieve sustainable development through data analysis. The various topics covered in this book are critically evaluated, not only theoretically, but also from an application perspective. It will be of interest to researchers and students, especially those in the fields of applied data analytics, business intelligence and knowledge management.

Generalized Method of Moments (GMM) has become one of the main statistical tools for the analysis of economic and financial data. This book is the first to provide an intuitive introduction to the method combined with a unified treatment of GMM statistical theory and a survey of recent important developments in the field. Providing a comprehensive treatment of GMM estimation and inference, it is designed as a resource for both the theory and practice of GMM: it discusses and proves formally all the main statistical results, and illustrates all inference techniques using empirical examples in macroeconomics and finance. Building from the instrumental variables estimator in static linear models, it presents the asymptotic statistical theory of GMM in nonlinear dynamic models. Within this framework it covers classical results on estimation and inference techniques, such as the overidentifying restrictions test and tests of structural stability, and reviews the finite sample performance of these inference methods. And it discusses in detail recent developments on covariance matrix estimation, the impact of model misspecification, moment selection, the use of the bootstrap, and weak instrument asymptotics.

This book introduces readers and students to the entrepreneurial process. It is important as evidence has suggested that the probability of entrepreneurs' success enhances when they thoroughly appreciate the components of the entrepreneurial process as well as how to effectively use them. The fact that nearly 33 percent of new firms fail within the first two years while twenty percent fail within four to five years of their existence makes it evident that while many people are highly motivated to start new firms, motivation alone is not sufficient, rather it should be coupled with relevant information, a strong business idea, a well-crafted business plan, and sound execution to maximize chances for success. This work offers an insightful and a practical guide to the process of launching and growing an entrepreneurial organisation with success. It will therefore serve as an important resource to students of Entreprenuership and to anyone interested in the field, academically or practically.

Who will lead your organization into the future? Have you created the systems to properly implement required succession transitions? Have you put the financial tools in place to fund the transition? Do you want a plan that connects with your personal and company core values? When do you include timely planning related to strategy and talent issues? What are the appropriate communication strategies for sharing your plan? What legal issues need consideration related to the strategy, financial, and people aspects of succession? So, what is preventing you from starting this effort tomorrow? Small and family businesses are the bedrock of all businesses. More people are employed by small and family-owned businesses than by all multinational companies combined. Yet the research on small and family businesses is bleak: fewer than one-third of small business owners in the United States can afford to retire. Only 40% of small businesses have a workable disaster plan in case of the sudden death or disability of the owner, and only 42% of small businesses in the United States have a succession plan. Fewer than 11% of family-owned businesses make it to the third generation beyond the founder. Lack of succession planning is the second most common reason for small business failure. Many organizations often wonder where to start and what to do. Succession Planning for Small and Family Businesses: Navigating Successful Transitions presents a comprehensive approach to guiding such efforts. Small and family-owned businesses rarely employ first-rate, well-qualified talent in human resources. More typically, business owners must be jacks-of-all-trades and serve as their own accountants, lawyers, business consultants, marketing experts, and HR wizards. Unfortunately, that does not always work well when business owners embark on planning for retirement or business exits. To help business owners avert problems, this book advises on some of the management, tax and financial, legal, and psychological issues that should be considered when planning retirement or other exits from the business. This comprehensive approach is unique when compared to the books, articles, and other literature that currently exist on the market. This book takes on a bold and integrated approach. Relevant research combined with the rich experiences of the authors connects this thorough, evidence-based approach to action-based approaches for the reader.

This book investigates the real process of unleashing the power of Information and Communications Technology (ICT) through Open Innovation and strategic choices. It covers the most important aspects of ICT in a nutshell and details the road to the future through business innovation. ICT, of which telecom and IT constitute the core, is currently permeating and transforming every sphere of life, ranging from commerce, manufacturing, education and healthcare, to agriculture, banking, governance, media and entertainment. Today, telecommunication and ICT, in general, are essential to a country's economic development and competitiveness as recognized both by the World Bank and the Asian Development Bank. Due to the powerful, disruptive and rapid forces unleashed by ICT tsunami, organisations not only struggle to harness the potential of ICT but can also be overwhelmed by the changes, complexity, competition and regulatory environment it brings up. This book provides a clue to organisations on how to sustain and succeed by leveraging ICT in absence of extensive in-house expertise across the breadth and depth of these areas. The driving theme of the book is about opening up organizational and business models, by presenting an integrated roadmap to a future with ICT, by co-opting, cooperating and competing with other organisations. Constructing the right strategy and building the necessary social capital for open innovation through collaboration with partners, government, academia and users (Quadruple Helix Model) are essential steps in such a process.

The book focuses on the real-world case-based crisis management in digital product development. This includes forecasting, responding, and agile engineering/management methods, patterns, and practices for sustainable development. This book introduces a set of case studies for sustainability in management as a blend, the components of which have been carefully selected from a few domains adjacent to digital production such as IT-intensive operation, human resource management, and knowledge engineering, to name a few. The key ingredients of this crisis management framework include information management, tradeoff optimization, agile product development, and knowledge transfer. The case studies this book features will help the stakeholders in understanding and identifying the key technology, business, and human factors that may likely result in a digital production crisis, i.e., critically affect the organization outcomes in terms of successful digitalization and sustainable development. These factors are particularly important for the large-scale applications, typically considered very complex in managerial and technological aspects, and, therefore, specifically addressed by the discipline of IT crisisology.