The fundamental reason for the existence of any manufacturing organization is to generate wealth by adding value to the products and services it offers. In this new global industrial environment, value is generated from many sources, such as rapid and flexible fulfillment of orders, developing new innovative products and services, providing rapid and responsive product and service support, delivering innovative turn-key solutions to customers, and so on. In the 21st century most manufacturing organizations will have to respond to these challenges through innovative partnerships, by creating virtual enterprises, by operating in agile networks to generate value by exploiting their existing competencies in design, manufacturing, distribution and customer service, whilst building new competencies in information systems, communications and knowledge management. Just as no man is an island, so no business can operate without being part of a network of businesses, which we call the manufacturing value chain. This book brings together the works of leading researchers to present state-of-the-art research and development on the strategic management of the manufacturing value chain' in the broadest sense. The objectives of Strategic Management of the Manufacturing Value Chain are: To provide insights into potential strategies, methods, tools and techniques which could facilitate competitiveness through innovation agility and partnership. To explore the use of enabling technologies, such as IT, in meeting the challenges of the 21st century. To provide practical case studies which demonstrate the use of new approaches to the generation and management of value in manufacturing. Strategic Managementof the Manufacturing Value Chain is suitable as a secondary text for graduate-level courses of management and manufacturing, and as a reference for researchers and practitioners in industry, commerce and government.

This book offers a comprehensive and readable introduction to modern business and data analytics. It is based on the use of Excel, a tool that virtually all students and professionals have access to. The explanations are focused on understanding the techniques and their proper application, and are supplemented by a wealth of in-chapter and end-of-chapter exercises. In addition to the general statistical methods, the book also includes Monte Carlo simulation and optimization. The second edition has been thoroughly revised: new topics, exercises and examples have been added, and the readability has been further improved. The book is primarily intended for students in business, economics and government, as well as professionals, who need a more rigorous introduction to business and data analytics - yet also need to learn the topic quickly and without overly academic explanations.

Faced with a depleted planet and a series of connected crises, socially-minded agents and entities within the world of culture and the arts are reacting from within. With insights from sociology, economics, and cultural management and policy, this book aims to chronicle the journey of SMart - a cultural and artistic social enterprise now present in eight European countries - in order to illustrate such organisation's efforts to achieve its potential for social innovation and transformation. Tackling the endemic precariousness and intermittency of work through innovative arrangements for cultural workers and artists has been central to these efforts. In many cases, however, this activism not only had a direct impact at the level of individual and collective labor, but has transformed the ways culture is 'governed'. Readers of this book will better understand the connection between social innovation and culture and the arts; gain awareness of the trends and transformations within the field of culture and cultural work and their connection with institutional arrangements: and critically engage with the processes, challenges and benefits of scaling up and diffusing social innovation. The debates presented will be of relevance to scholars and students across disciplines, policy makers at both EU and national levels, practitioners and social activists.

Organisational Semiotics occupies an important niche in the research community of human communication and information systems. It opens up new ways of understanding the functioning of information and information resources in organised behavior.

Coordination And Communication Using Signs: Studies in Organisational Semiotics is a cutting-edge volume that bridges the gap between the technical and social aspects of information systems and information technology. The chapters in the book are divided into two major sections. The first section deals with Communication and Pragmatics, and Organisational Systems. In this section the following topics are examined:

• the semiotic framework and natural language;
• coordination and communication using natural language and other artifacts in a real-life setting;
• substantive-level issues of information systems and business processes from several theoretical perspectives;
• language as action;
• communication quality in the context of systems and business processes;
• organisational action and Greimas' semiotics.

Section Two concentrates on organisational systems, which may or may not include a computer system as a component and examines the following topics:

• semiotic strategies and semiotic models of organisational structures;
• the impact of information technology with instructive case studies;
• the impact of information technology with a particular focus on sense-making in the work floor context;
• the design of computer information systems;
• improving the design quality of agent-based information systems;
• the design ofinformation systems, in terms of capacity, and data scheme.

All the chapters in the volume have been submitted to a review process of discussants and peer reviews.

Extensive research conducted by the Hasso Plattner Design Thinking Research Program at Stanford University in Palo Alto, California, USA, and the Hasso Plattner Institute in Potsdam, Germany, has yielded valuable insights on why and how design thinking works. Researchers have identified metrics, developed models, and conducted studies, which are featured in this book, and in the previous volumes of this series. Offering readers a closer look at design thinking, and its innovation processes and methods, this volume covers topics ranging from understanding success factors of design thinking to exploring the potential that lies in the use of digital technologies. Furthermore, readers learn how special-purpose design thinking can be used to solve thorny problems in complex fields, such as the health sector or software development. Thinking and devising innovations are inherently human activities - so is design thinking. Accordingly, design thinking is not merely the result of special courses or of being gifted or trained: it is a way of dealing with our environment and improving techniques, technologies and life. As such, the research outcomes compiled in this book should increase knowledge and provide inspiration to all seeking to drive innovation - be they experienced design thinkers or newcomers.

The production and consumption of information and communication technologies (or ICTs) are becoming deeply embedded within our societies. The influence and implications of this have an impact at a macro level, in the way our governments, economies, and businesses operate, andat a micro level in our everyday lives. This handbook is about the many challenges presented by ICTs. It sets out an intellectual agenda that examines the implications of ICTs for individuals, organizations, democracy, and the economy. Explicity interdisciplinary, and combining empirical research with theoretical work, it is organised around four themes covering the knowledge economy; organizational dynamics, strategy, and design; governance and democracy; and culture, community and new media literacies. It provides a comprehensive resource for those working in the social sciences, and in the physical sciences and engineering fields, with leading contemporary research informed principally by the disciplines of anthropology, economics, philosophy, politics, and sociology.

This book examines the extensive changes in markets, technologies and value chains that telecommunication companies are currently confronted with. It analyzes the crossroads they have reached and the choices that now need to be made - to be a bit pipe or a trendsetter of digitalization. Based on an analysis of the key challenges for telcos, the book derives future market scenarios and puts forward recommendations for how they can successfully position themselves. It proposes a framework based on seven "levers," which addresses concrete measures in each step of the value chain, ranging from technology, IT and processes, to innovation, marketing and sales issues. The book discusses the current challenges and provides both general recommendations and concrete solutions. Respected experts illustrate innovative strategic and technical trends and provide insights gained in real-life transformation projects. Recent developments in the areas of regulation, product development, competition between over-the-top (OTT) providers and telcos, as well as technical innovations like 5G, SDN/NFV, LEO satellites and MEC are discussed. Accordingly, practitioners, managers and researchers alike will benefit from the book's wealth of examples and up-to-date insights.

In the aftermath of the Global Financial Crisis, corporate collapses, accounting scandals and concerns around competition and auditor choice, the European Commission (EC) promoted the preparation of various reports on audit policy to support a harmonisation process of European auditing regulation. Consequently, the European Union Audit Regulation and Directive was implemented from 2016. This book provides a timely picture of the audit sector and how it responds to regulatory and technological challenges. It analyses the impact of EU reforms on audit practices by comparing the U.K. and Italy, which, representing two very different regulatory and cultural contexts, will offer insight into how the efforts at standardising audit regulation may lead to very different organisational firm responses within Europe. It addresses issues relating to public policy work and the concerns faced by the market for audit and assurance services, in promoting audit quality, better communication about the role of the auditor, capital market stability and confidence, and auditor independence. Moreover, it highlights what the future of auditing might look like in the EU particularly after the U.K. has left, and how meeting public expectations will continue to be a struggle for the accounting profession given the many problems ahead. The book encourages a deeper awareness of the challenges faced by those that monitor and certify the financial statements of the world's largest public companies and contributes to the general understanding of this controversial industry. It will serve as a useful guide to the recent EU audit reforms, not only for academics, and research students but also to regulators, policymakers, standard setters, industry professionals, and business executives worldwide.

This contributed volume provides academic insights into the digital financial world. It illustrates the state-of-the-art research on financial technology and innovation with special focus on the impact in society. Technologies are not only door openers for the digital world, but they are also key drivers of change. These key drivers of digitalization, accelerating the pace, are literally forcing individuals to adapt. The authors discuss these dynamics and reflect on society's adaptability. The first part of the book focuses on cryptocurrencies as disruptive technology. It discusses the status quo, future trends and legal frameworks for virtual money. The second part of the book sheds light on value creation in a digitalized world. The authors discuss digital platforms and economic networks and the impact of digital dominance.

This book is a sequel and extension to the book "Business Process Management Cases", published in its first edition by Springer in 2018. It adds 22 new cases for practitioners and educators to showcase and study Business Process Management (BPM). The BPM cases collection is dedicated to providing a contemporary and comprehensive, industry-agnostic insight into the realities of BPM. In particular it focuses on the lessons that only authentic cases can provide. The experiences documented cover both, the positive impact of deploying BPM as well as the lessons learnt from failed attempts. Each case takes a holistic approach and by doing so, each chapter recognizes that BPM in practice is a multidimensional endeavor covering strategy to operations, systems and infrastructure, governance and culture, models and running processes. This volume also introduces a new device to plan and scope BPM initiatives: the BPM Billboard. The Billboard helps professionals to link BPM projects to the corporate strategy and to build the organizational capabilities to reach such strategic directive. Digital technologies do not just facilitate innovative process designs, but enable entire new strategic options. This book provides a contemporary and comprehensive overview of how to create process-enabled strategies in an opportunity-rich environment. Martin Petry, Hilti CIO This is the first book to present the BPM Billboard - A new management tool to plan and scope BPM initiatives. The Billboard together with the insightful real-world cases offers valuable guidance towards BPM success from a holistic perspective. Gero Decker, Signavio CEO

This book provides a detailed theoretical background of Logistics 4.0 using real-world examples and case studies and proposes a methodological framework to understand the technological revolutions happening in the present day from the perspective of logistics management. With the fourth industrial revolution, new technologies, such as artificial intelligence, cloud computing, 3D printers and the Internet of Things started to take greater prominence in the world of business. One of the sectors most affected by changes brought on by this Industry 4.0 is logistics, which has given rise to the concept of Logistics 4.0. Covering a wide range of topics on Logistics 4.0, such as warehousing, big data, 3D printing, robotics and cloud computing, this book would be a valuable read for those involved in logistics management, academics and students in the areas of supply chain management, logistics, industry 4, and big data. .

The transition to Industry 4.0, and the subsequent ubiquitous digitalization and integration of artificial intelligence (AI) into the economic system, has set the stage for a fundamental change - one towards forming a cyber economy: a type of economy in which humans are economic subjects who interact with or are confronted with AI. This book examines these interactions and specifically analyzes the overall effects of digitalization on the workplace, and on the economic system of the future. Scholars from a diverse range of fields address both the challenges and opportunities of using AI in business sectors, as well as the role of people dealing with digital channels. In closing, the book discusses the need to, and options for, training and educating the labor force in the digital age.

This book aims to provide relevant theoretical frameworks and the latest empirical research findings in Internet of Things (IoT) in Management Science and Operations Research. It starts with basic concept and present cases, applications, theory, and potential future. The contributed chapters to the book cover wide array of topics as space permits. Examples are from smart industry; city; transportation; home and smart devices. They present future applications, trends, and potential future of this new discipline. Specifically, this book provides an interface between the main disciplines of engineering/technology and the organizational, administrative, and planning capabilities of managing IoT. This book deals with the implementation of latest IoT research findings in practice at the global economy level, at networks and organizations, at teams and work groups and, finally, IoT at the level of players in the networked environments. This book is intended for professionals in the field of engineering, information science, mathematics, economics, and researchers who wish to develop new skills in IoT, or who employ the IoT discipline as part of their work. It will improve their understanding of the strategic role of IoT at various levels of the information and knowledge organization. The book is complemented by a second volume of the same editors with practical cases.

Generalized Method of Moments (GMM) has become one of the main statistical tools for the analysis of economic and financial data. This book is the first to provide an intuitive introduction to the method combined with a unified treatment of GMM statistical theory and a survey of recent important developments in the field. Providing a comprehensive treatment of GMM estimation and inference, it is designed as a resource for both the theory and practice of GMM: it discusses and proves formally all the main statistical results, and illustrates all inference techniques using empirical examples in macroeconomics and finance. Building from the instrumental variables estimator in static linear models, it presents the asymptotic statistical theory of GMM in nonlinear dynamic models. Within this framework it covers classical results on estimation and inference techniques, such as the overidentifying restrictions test and tests of structural stability, and reviews the finite sample performance of these inference methods. And it discusses in detail recent developments on covariance matrix estimation, the impact of model misspecification, moment selection, the use of the bootstrap, and weak instrument asymptotics.

This book presents a new conceptualisation of the idea of legacy in a family business setting as an educational experience of teaching and learning between generations. Using the lived experience of the author, it combines autoethnography with a discussion on the influence of Chinese culture on family business and expectations placed on the eldest son, as well as Bill Pinar's model of Currere, to investigate the processes around intergenerational learning. The author argues that legacy is the process of journeying to full personhood and the results of connected and collective aspirations, shifting the focus from succession that is often marked by silence and power control. The author's approach to business as a field has transformed its strong instrumental approach into an existential orientation with self-discovery and self-creation as an ongoing process Providing the new and innovative beginnings of a theoretical curriculum that could foster legacy processes and taking a unique and interdisciplinary approach to looking at family business and legacy, this book will be relevant to scholars and researcher of both education and business studies.

This book is intended to guide researchers interested in the world of innovation in real estate finance linked to technology and provide new evidence on classifying and evaluating the performance of PropTech companies. Chapters will deal with the evolution of PropTech, possible business models, negotiation and property management tools, new property financing tools (p2p lending and crowdfunding), the market and the balance sheet analysis of PropTech companies in Europe.A valuable resource for researchers studying the real estate industry, this book is also relevant to those studying FinTech and the impact of technology on industry more broadly. It can also be of use to professionals in the real estate industry, looking for a cutting edge research-based study on PropTech.

Architectural coordination of enterprise transformation (ACET) integrates and aggregates local information and provides different viewpoints, such as financial, structural, or skill perspectives to the respective stakeholder groups, with the aim of creating a consensus and shared understanding of an enterprise transformation among the stakeholders. Its core purpose is to inform decision-makers with both local and enterprise-wide concerns so that the overall transformation goals can be successfully pursued, i.e. reducing inconsistencies and including local decisions in the overarching goals. This book consists of three major parts, framed by an introduction and a summary. To enable readers to gain a better understanding of the issues involved in real-world enterprise transformations as well as the possible role of architectural coordination and the associated challenges, Part I provides an analysis of status quo of corporate ACET practice. Part II then continues with an exploration of the challenges facing ACET from a theoretical perspective. Based on these challenges, Part III then presents a collection of components for a possible design theory for ACET. Instead of an integrated method, this collection of components constitutes method fragments that can be arranged in different ways depending on the perspective taken, the actual enterprise architecture management approach, the enterprise transformation type and the transformation's context.

Business managers, management consultants and researchers regularly question whether and how the contribution of IT to business performance can be measured. This book contributes to the art and science of the expost valuation of IT, by posing and answering key management questions, offering insights into the value of IT once it has been developed, implemented and used. Measuring the Value of Information Technology targets business managers, IT managers, business students and researchers and will enable its readers to systematically, effectively and consistently measure the value of Information Technology.

Trail-blazing social entrepreneurs are tackling the world's most pressing problems that government, business, or charity have failed to solve. They are creating businesses with a primary mission of social change. Scott Boyer is one such social entrepreneur. This 28-year veteran of Big Pharma left a six-figure salary to start OWP Pharmaceuticals and the ROW Foundation. This commercial business and non-profit organization exist in a symbiotic relationship we call a "tandem hybrid social enterprise." This model combines a multimillion dollar business with a foundation that's on track to become the largest funder of projects serving people with epilepsy and associated psychiatric disorders in the world. The tandem hybrid incorporates the principles learned by Scott and others for building a truly unique social enterprise from the ground up; one that is: Driven by a compelling social mission Financed by commercial success Structured to retain control Scalable and sustainable for the long haul Powering Social Enterprises With Profit And Purpose offers a detailed blueprint that has proven commercially and philanthropically successful and that can be replicated in most business sectors.

This volume presents extensive research devoted to a broad spectrum of mathematics with emphasis on interdisciplinary aspects of Optimization and Probability. Chapters also emphasize applications to Data Science, a timely field with a high impact in our modern society. The discussion presents modern, state-of-the-art, research results and advances in areas including non-convex optimization, decentralized distributed convex optimization, topics on surrogate-based reduced dimension global optimization in process systems engineering, the projection of a point onto a convex set, optimal sampling for learning sparse approximations in high dimensions, the split feasibility problem, higher order embeddings, codifferentials and quasidifferentials of the expectation of nonsmooth random integrands, adjoint circuit chains associated with a random walk, analysis of the trade-off between sample size and precision in truncated ordinary least squares, spatial deep learning, efficient location-based tracking for IoT devices using compressive sensing and machine learning techniques, and nonsmooth mathematical programs with vanishing constraints in Banach spaces. The book is a valuable source for graduate students as well as researchers working on Optimization, Probability and their various interconnections with a variety of other areas. Chapter 12 is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

Consumers, Prosumers, Prosumagers: How Service Innovations will Disrupt the Utility Business Model examines customer stratification in the electric power sector, arguing that it is poised to become one of the fundamental drivers of the 21st century power network as distributed energy generation, storage, sharing and trading options become available at scale. The book addresses the interface and the relationship between key players and their impacts on incumbent and disruptive service providers. Topics covered include innovations that lead to consumer stratification, regulatory policy, the potential of service, the speed and spread of stratification, and a review of potential business models and strategies. The work also covers the evolution and potential end-states of electricity service provision, from its basis in current pilot programs as distributed generation scales and its potential to supplant industry norms.

This title provides clear and readily applicable guidance to corporate board members on the involvement of boards of directors in information technology (IT) governance. Specifically, it demonstrates ways in which board members can execute IT duties effectively. Specific tools such as a roadmap towards digital transformation and a board-level dashboard for digital strategy and oversight are also offered. While organizations are increasingly dependent on IT for the creation of business value, the evidence seems to indicate that boards of directors are not as involved in IT-related strategic decision-making and control as they should be. Research shows that high levels of board-level IT governance, regardless of existing IT needs, will improve organizational performance. This book provides unique insights into the inner workings of a specific board of directors group, with a focus on its IT governance structures and processes.

* Provides actionable recommendations on successfully doing business in Kenya * Covers cultural, social, technological, and economic dimensions * Illuminates the challenges and opportunities of doing business in Africa more generally

Owing to the convergence of multiple cultures coupled with the unprecedented rapid development in the decades since the late 1990s, the value creation and innovation logic of Asia Pacific business models (BMs) has been constantly altered by cultural heterogeneity. As a result, a more complex and diverse landscape relative to Western developed economy BMs evolved. Moreover, the digitalization has fundamentally changed the way people do business, which has promoted a new wave of BM evolution. Unlike a typical linear mode of innovation driven by market demands in many Western cultures, a large number of entrepreneurial enterprises from the Asia Pacific with eastern religions and philosophies have tended to adopt unconventional, culturally grounded strategies of value creation and innovation in their BMs. However, it is difficult to find a Western equivalent to the value-creating route that embodies the humanitarian spirit of Confucianism accommodating simultaneously social and economic values to accelerate innovation during internationalization in existing literatures. This book offers a more holistic picture and contemporary interpretation for identifying and characterizing the unorthodox innovation patterns and the perplexing value-creating logic of Asia Pacific BMs at the crossroads of diverse cultures. It was originally published as a special issue of the Asia Pacific Business Review. This book is supported by the National Natural Science Foundation of China (No. 72272136; 71988101).