* Proven, highly original career advice from an accomplished writer and entrepreneur * Unique lessons on life, creativity and professionalism that can be applied to establish and successfully operate an independent communications consultancy from anywhere in the world - or to leverage PR expertise in any personal or professional venture * Exclusive insights encapsulating all facets of business and the strategic communications skillset proven to underwrite success

Consumer co-operatives provide a different approach to organizing business through their ideals of member ownership and democratic practice. Every co-operative member has an equal vote regardless of his or her own personal capital investment. The co-operative movement can also be an important force in promoting development and self-sufficiency in poorer areas, particularly in non-industrialised countries. This book explores in depth the fortunes of the Berkeley Consumer Co-operative, which became the largest consumer co-operative in the United States with 116,000 members in 1984 and viewed nationally as a leader in innovative retail practices and a champion of consumer rights. The Berkeley Consumer Co-operative is promoted by both supporters and opponents of the co-operative business model as a significant example of what can go wrong with the co-operatives. This book will provide the first in depth analysis of the history of the Berkeley Co-operative using its substantial but little used archives and oral histories to explore what the Berkeley experience means for the co-operative business model. The specific chapters relating to Berkeley will be organised around particular themes to highlight the issues relating to the co-operative business model and the local context of Berkeley. The themes relate to developments in Berkeley and the Bay Area in terms of the economy, politics and the retail environment; the management of the Berkeley co-operative, looking at governance, financial management and strategic decisions; relationship of management with members and employees; and finally, the relationship of the Berkeley Co-operative with the community. The core message of the book is that it is not inevitable that consumer co-operatives fail, but that the story of Berkeley story can provide insights that can strengthen the co-operative business model and minimise failures on the scale of Berkeley occurring in the future.

Since the 1980s, governments have often sought to encourage entrepreneurship on the assumption that it creates small businesses which are the primary drivers of job creation. Largely because of this assumption, entrepreneurship has become a valid subject for academic research attracting extensive funding. Yet despite this explosion of scholarship, there is no accepted model of how entrepreneurship operates or even a commonly accepted definition of what it is. Simon Bridge posits that this is because entrepreneurship has been studied as if it were a deterministic science, based on the false assumption that it exists as a specific discrete identifiable phenomenon operating in accordance with consistent, predictable 'rules'. This challenging book contends that this misdirected search has produced more questions than answers. Accepting that entrepreneurship as we have conceived it does not exist could lead to new and valuable insights into what the different forms of entrepreneurship are and how they might be influenced. Scholars, advanced students and policy makers will find this a thought-provoking insight into the myths and misconceptions of 'entrepreneurship'.

In this book, Edosa explores common challenges which limit the value that organisations can get from data. What makes his book unique is that he also tackles one of the unspoken barriers to data adoption-fear. Fear of the unknown, fear of the intangible, fear of the investment needed and, yes, fear of losing your job to a machine. With his talent for distilling clarity from complexity, Edosa tackles this and many other challenges. -Tim Carmichael, Chief Data Officer, Chalhoub Group This book offers fresh insight about how to solve the interactional frictions that hamper the flow of data, information and knowledge across organisations. Yet, rather than being stuck with endless polarising debates such as breaking down silos, it shifts focus back towards the ultimate "to what end." -Jacky Wright, Chief Digital Officer (CDO), Microsoft US If you care about AI transformation, empowering people or advancing organisational success in an increasingly digital world, then you should read this book. -Yomi Ibosiola, Chief Data and Analytics Officer, Union Bank A retail giant already struggling due to the Covid-19 pandemic was faced with a disastrous situation when-at the end of a critical investment in an artificial intelligence project that had been meant to save money-it suddenly discovered that its implementation was likely to leave it worse off. An entire critical service stream within an insurer's production system crashed. This critical failure resulted in the detentions of fully insured motorists for allegedly not carrying required insurance. Making Data Work details these two scenarios as well as others illustrating the consequences that arise when organizations do not know how to make data work properly. It is a journey to determine what to do to "make data work" for ourselves and for our organisations. It is a journey to discover how to bring it all together so organisations can enable digital transformation, empower people, and advance organisational success. It is the journey to a world where data and technology finally live up to the hype and deliver better human outcomes, where artificial intelligence can move us from reacting to situations to predicting future occurrences and enabling desirable possibilities.

* Unlike other books on differentiation strategy, goes into detailed, clear explanations of the underlying concepts and principles * Goes beyond general guidelines to provide actionable, 'how to' details to create a differentiation strategy * Based on a process with proven results for large clients in such industries as hospitality management

This open access book provides an overview of the dissertations of the eleven nominees for the Ernst Denert Award for Software Engineering in 2020. The prize, kindly sponsored by the Gerlind & Ernst Denert Stiftung, is awarded for excellent work within the discipline of Software Engineering, which includes methods, tools and procedures for better and efficient development of high quality software. An essential requirement for the nominated work is its applicability and usability in industrial practice. The book contains eleven papers that describe the works by Jonathan Brachthauser (EPFL Lausanne) entitled What You See Is What You Get: Practical Effect Handlers in Capability-Passing Style, Mojdeh Golagha's (Fortiss, Munich) thesis How to Effectively Reduce Failure Analysis Time?, Nikolay Harutyunyan's (FAU Erlangen-Nurnberg) work on Open Source Software Governance, Dominic Henze's (TU Munich) research about Dynamically Scalable Fog Architectures, Anne Hess's (Fraunhofer IESE, Kaiserslautern) work on Crossing Disciplinary Borders to Improve Requirements Communication, Istvan Koren's (RWTH Aachen U) thesis DevOpsUse: A Community-Oriented Methodology for Societal Software Engineering, Yannic Noller's (NU Singapore) work on Hybrid Differential Software Testing, Dominic Steinhofel's (TU Darmstadt) thesis entitled Ever Change a Running System: Structured Software Reengineering Using Automatically Proven-Correct Transformation Rules, Peter Wagemann's (FAU Erlangen-Nurnberg) work Static Worst-Case Analyses and Their Validation Techniques for Safety-Critical Systems, Michael von Wenckstern's (RWTH Aachen U) research on Improving the Model-Based Systems Engineering Process, and Franz Zieris's (FU Berlin) thesis on Understanding How Pair Programming Actually Works in Industry: Mechanisms, Patterns, and Dynamics - which actually won the award. The chapters describe key findings of the respective works, show their relevance and applicability to practice and industrial software engineering projects, and provide additional information and findings that have only been discovered afterwards, e.g. when applying the results in industry. This way, the book is not only interesting to other researchers, but also to industrial software professionals who would like to learn about the application of state-of-the-art methods in their daily work.

Practicing business with a conscience leaves no sector untouched. It trickles into how we treat our employees; approach our work in general; address stakeholders; engage in accounting, financial, and production management practices; implement and manage information technology; communicate on a direct and indirect basis; and market what we stand for. Business has encountered an interesting evolution in the first two decades of the twenty-first century, with social media as a catalyst aiding greater understanding and improvement regarding the critical value of soft skills, workplace diversity, change readiness, moral responsibility, sustainable awareness, and a general socially responsible mindset. This amalgamate spirit of business as we envision it in both the near and far future has found its way in all segments of business education, research, and practice. Adhering to the global trend of increased responsibility and evoking a constructive change in the narrative of business, this Research Companion serves as a critical reference work for business scholars and practitioners in various settings. It brings together contributing scholars from multiple business areas, from a variety of cultures and locations of the world, in order to achieve the compilation of a reference work that will find an expansive appeal. Including insights from the broad business spectrum ranging from internal managerial practices to strategic applications, including international sensitivity, this volume highlights the urgency for increased awareness in business decision-making on all fronts. It will be of great value to researchers, academics, practitioners, and students in the fields of corporate social responsibility, business ethics, leadership, organizational studies, and entrepreneurship.

Uses practical business cases in regional Australia to illustrate opportunities and challenges confronting businesses in non metropolitan regions

This book develops an interwoven framework for the strategic and financial valuation of digital business designs and platform companies which became game changers for a multitude of ecosystems in the 21st century. But, also incumbents of traditional industries are challenged by those digital natives and have therefore either to revitalize their business design or facing the risk to be marginalized. The business design twin of innovation is resilience to create lasting competitive advantage and capture value for the post-pandemic world of the 20s. The ultimate idea of the book rests on the hypothesis that only the combination of business design analytics - 10C Business Design and the 8 strategic levers of platform strength - with intense financial modeling - Reverse DCF - enables a true understanding of the competitive advantage and value of such business designs. Based on a tailored strategic-financial conceptual framework a set of high-profile, new case studies will highlight the working principles and application of the concept.

The concept of processes is at the heart of software and systems engineering. Software process models integrate software engineering methods and techniques and are the basis for managing large-scale software and IT projects. High product quality routinely results from high process quality.

Software process management deals with getting and maintaining control over processes and their evolution. Becoming acquainted with existing software process models is not enough, though. It is important to understand how to select, define, manage, deploy, evaluate, and systematically evolve software process models so that they suitably address the problems, applications, and environments to which they are applied. Providing basic knowledge for these important tasks is the main goal of this textbook.

Munch and his co-authors aim at providing knowledge that enables readers to develop useful process models that are suitable for their own purposes. They start with the basic concepts. Subsequently, existing representative process models are introduced, followed by a description of how to create individual models and the necessary means for doing so (i.e., notations and tools). Lastly, different possible usage scenarios for process management are highlighted (e.g. process improvement and software process simulation).

Their book is aimed at students and researchers working on software project management, software quality assurance, and software measurement; and at practitioners who are interested in process definition and management for developing, maintaining, and operating software-intensive systems and services."

The book offers a comprehensive introduction to methods for solving multiple criteria decision making and group decision making problems with hesitant fuzzy information. It reports on the authors' latest research, as well as on others' research, providing readers with a complete set of decision making tools, such as hesitant fuzzy TOPSIS, hesitant fuzzy TODIM, hesitant fuzzy LINMAP, hesitant fuzzy QUALIFEX, and the deviation modeling approach with heterogeneous fuzzy information. The main focus is on decision making problems in which the criteria values and/or the weights of criteria are not expressed in crisp numbers but are more suitable to be denoted as hesitant fuzzy elements. The largest part of the book is devoted to new methods recently developed by the authors to solve decision making problems in situations where the available information is vague or hesitant. These methods are presented in detail, together with their application to different type of decision-making problems. All in all, the book represents a valuable reference guide for graduate students and researchers in the both fields of fuzzy logic and decision making.

Supporting employee entrepreneurship is among major challenges contemporary organizations face. Many facets of corporate entrepreneurship are investigated, and the body of knowledge in the field is growing rapidly; nevertheless, there are still knowledge and research gaps to be filled. Notably, while there are studies linking HRM with corporate entrepreneurship, studies on connections between CSR-oriented practices and corporate/employee entrepreneurship are to be developed. The main goal of this book is to explain relationships between corporate volunteering and employee entrepreneurship in organisations. The book combines two extremely vivid fields of research: entrepreneurship and corporate social responsibility. Based on their own research, the authors present how participation in corporate volunteering, as one of the CSR practices in organisations, leads to strengthening employee entrepreneurial behaviour. The book offers a framework showing the role of CSR practices in shaping entrepreneurial and innovative employees' behaviour. This book is aimed mainly at postgraduates, researchers and academics in the fields of entrepreneurship and corporate volunteering. As it touches vital fields of managerial education and management, it will also be of interest to master level students at universities or business schools as well as business practitioners.

Covers the largest scope of developing, emerging and transition economies (DETE). Investigates a full set of factors including context, financial strategy, innovation and performance of firms in DETE. Looks at both the challenges and opportunities of entrepreneurship, finance, innovation and development in DETE. Provides insightful business and policy implications. Contributions come from researchers and practitioners around the world, who focus on entrepreneurial finance, innovation and developmental issues of DETE in Asia, Europe, Africa, and America.

Focuses on the coffee and tea industries, using accounts of single producer communities to highlight the transformation from plantation-style colonial agriculture towards systems that now claim to produce social and environmental benefits from the farm to the cup Includes tandem case studies of coffee in the Guatemalan highlands and tea in the hill country of Sri Lanka, incorporating the perspectives of coffee exporters, importers, roasters, and cafe owners.

After a brief introduction to the topic of business process modeling, the book offers a quick-start into model-based business process engineering. After that, the foundations of the modeling languages used are conveyed. Meaningful examples are in the foreground - each of the underlying formalisms is treated only as far as needed. Next the Horus Method is described in detail. The book defines a sequence of activities which finally leads to the creation of a complete business process model. The Horus Method, incidentally, is not bound to the use of the Horus software tools. It can be used with other tools or, if necessary, be used even without tool support. Important application fields of business process engineering are described, where the spectrum ranges from business process reengineering to the development and implementation of information systems. The book concludes with an outlook on the future of business process engineering and highlights current research activities in the area.

This book investigates the formation, configuration and consolidation of elites amongst Kenya's Maasai. The Maasai ethnic group is one of the world's most anthropologized populations, but research tends to focus on what appears to be their dismal situation, analysing how their culture hinders or challenges modern ideas of economic and political development. This book instead focuses on the Maasai men and women who rise to the position of elites, overcoming the odds to take on positions as politicians, professors, CEOs, and high-end administrators. The twenty-first century has seen new opportunities for progression beyond the social reproduction of family wealth, with NGOs, missionaries, tourists and researchers providing new sources of global capital flows. The author, who is Maasai herself, demonstrates the diverse local, national, and global resources and opportunities which lead to social mobility and elite formation. The book also shows how female elites have been able to navigate a patriarchal society in their journey to attaining and maintaining elite status. This book will be of interest to researchers across the fields of anthropology, political science, international development, sociology, and African studies.

The world changes like the patterns in a kaleidoscope: trends expand, contract, break up, melt, disintegrate and disappear, while others are formed. Change - as opposed to stasis - is our normal condition, the only certainty in our lives, hence the need to create tools that provide organizations with the means to tackle change and navigate complexity. We must accept the reality of constant change and be prepared for a heavy shift in perspective: interconnection versus separation, acceleration versus linearity and discontinuity versus continuity. Anticipating the future requires more than the traditional predictive models (forecasting) based on the forward projection of past experiences. Advanced methods use anticipation logic (foresight) and build probable scenarios taking into account weak signals, emerging trends, coexisting presents and potential paths of evolution. Corporate foresight is fundamental to interpret and lead change. The two cornerstones of foresight are organization and management. As concerns organization, the authors advocate the separation of research (oriented to the market of tomorrow) from development (oriented to the market of today), the establishment of a foresight unit and the concentration of research activities mainly on the acquisition and recombination of external know-how. As regards management, after an overview of state-of-the-art literature on forecasting methods, the authors propose the implementation of a "future coverage" methodology, which enables companies to measure and verify the consistency between trends, strategic vision and offered products. These organizational and managing tools are then tested in a case study: the Italian company Eurotech SpA, a leader in the ICT sector.

Grounded in extensive research and field testing, Design-Centered Entrepreneurship presents a concise problem-solving approach to developing a unique business concept. Step-by-step guidelines provide insight into exploring market problem spaces, uncovering overlooked opportunities, reframing customer problems, creating business solutions, and sustaining success and an entrepreneurial culture. Drawing on methodologies from the world of design, the book helps students of entrepreneurship fill in the missing piece that transforms opportunity recognition into a viable business concept. Plenty of useful diagrams help to organize key concepts, making them easily accessible to readers. This second edition has been updated to include social entrepreneurship, more international examples and enhanced support materials. The digital supplements include a virtual creative problem-solving profile, slides, and an instructor manual. Design-Centered Entrepreneurship is the ideal text for entrepreneurship and new venture creation courses with a focus on design thinking.

Drawing on an impressive range of archival material, this monograph delves into the careers of two businessmen who worked for Nordic chartered monopoly trading companies to illuminate individual entrepreneurship in the context of seventeenth-century long-distance trade. The study spans the Caribbean to the Indian Ocean, examining global entanglements through personal interactions and daily trading activities between Europeans, Asian merchants and African brokers. It makes an important contribution to our understanding of the role of individuals and their networks within the great European trading companies of the early modern period. This unique book will be of interest to advanced students and researchers of economic history, business history, early modern global history and entrepreneurship.

Worldwide, postal and delivery economics is the subject of considerable interest. The postal industry's business model is in drastic need of change. Notably, the European Commission and member states are still wrestling with the problems of implementing liberalization of entry into postal markets, addressing digital competition, and maintaining the universal service obligation. In the United States, the Postal Accountability and Enhancement Act of 2006 has, perhaps, exacerbated some of the problems faced by the United States Postal Service (USPS). Currently, the USPS has serious financial problems because of difficulties it faces in making changes and the failure of the Act to address problems that have been long-standing. Electronic competition is severe and affects post offices (POs) worldwide, which have been slow to address the threat. This book addresses this new reality and includes discussion of how POs may attempt to reinvent themselves. Parcels and packets will play a major role in developing new business models for postal operators. This book is of use not only to students and researchers interested in the field, but also to postal operators, consulting firms, utilities, regulatory commissions, Federal Government Departments and agencies of the European Union and other countries.

Digitisation and digital transformation are not only a topic of the media, but are also taking place in companies. The digital transformation affects the most diverse fields, from procurement to sales and from organisation to strategy development. This task requires the commitment of every company management and cannot simply be delegated. This book aims to help managers and entrepreneurs to set up structures in their organisation that allow them to approach the digital transformation systematically. The topics covered range from the configuration of digitisation strategies and new management roles such as the Chief Digital Officer to the importance of IT infrastructures, HR management and corporate culture as enablers of digital transformation. A simple framework serves as an orientation framework that structures the management tasks and clearly summarises the various concepts and instruments. In the 2nd revised and expanded edition, the focus is on organisational aspects, in particular the role of start-ups for the digital transformation, the design of the so-called Digital Innovation Units and the role of the CDO. Secondly, the design and management of digitisation projects is considered in more detail. And thirdly, the concept of digital transformation is further specified and delimited. In addition, the advancing technological development is taken into account. "Prof. Thomas Hess provides a concrete overview of many important aspects to be considered in the digital transformation of companies. Clearly worth reading." Stefan Winners, Chief Digital Officer at Hubert Burda Media "Beyond the buzzword - Finally someone manages to systematically untangle the chaos surrounding digital transformation. With his book, Thomas Hess truly establishes the guardrails for managing digital transformation projects. While others promise much and deliver little, Thomas Hess gives the reader a design framework rather than a patent remedy." Dr Christoph Steiger, former board member and CDO of Hoffmann Group "Clearly more than just another book on the topic of digital transformation! With exciting insights from science and practice, Thomas Hess provides a toolbox for digital transformation. Relevant for business and relevant researchers." Prof. em. Dr. Dr. h.c. Hubert OEsterle, University of St. Gallen

Systems Analysis and Design, Eighth Edition offers a practical, visually appealing approach to information systems development.

This book presents a comprehensive overview of enterprise architecture management with a specific focus on the business aspects. While recent approaches to enterprise architecture management have dealt mainly with aspects of information technology, this book covers all areas of business architecture from business motivation and models to business execution. The book provides examples of how architectural thinking can be applied in these areas, thus combining different perspectives into a consistent whole. In-depth experiences from end-user organizations help readers to understand the abstract concepts of business architecture management and to form blueprints for their own professional approach. Business architecture professionals, researchers, and others working in the field of strategic business management will benefit from this comprehensive volume and its hands-on examples of successful business architecture management practices.

Current models of corporate citizenship largely consider business as one coherent entity. This view of business as a corporate force overlooks the growing evidence that most businesses are run by families. Family businesses are the most common form of business in existence - across countries, continents and geopolitical divides - and yet we know remarkably little about their approach to corporate citizenship. Where families run businesses, they create a concentration of family values that - for good or ill - influence the way business practices and behaviours develop. The role of the family in business has, therefore, an influence on the development of society that is partially mediated through corporate citizenship. This book pulls together current thinking from several diverse research fields that intersect with family business research to offer insight into current research and examples of practice for those studying and researching in the fields of family business, business values and corporate practice. The book will also explore the fact that family businesses tend to take a longer-term approach to business and that this is reflected in their behaviour towards the environment, community engagement, employee development and innovation. Bringing together contributions from researchers in the diverse fields of family business, philanthropy, community engagement, corporate social responsibility, innovation and policy, this book explores the many ways in which family businesses contribute to the corporate citizenship agenda.

* The first book to profile social enterprises in Asia specifically. * Provides the honest stories of the ups and downs of setting up and running ten social enterprises in Asia. * Edited by two leading experts in the field.