This book presents a rich compilation of real-world cases on digitalization, the goal being to share first-hand insights from respected organizations and to make digitalization more tangible. As virtually every economic and societal sector is now being challenged by emerging technologies, the digital economy is a highly volatile, uncertain, complex and ambiguous place - and one that holds substantial challenges and opportunities for established organizations. Against this backdrop, this book reports on best practices and lessons learned from organizations that have succeeded in overcoming the challenges and seizing the opportunities of the digital economy. It illustrates how twenty-one organizations have leveraged their capabilities to create disruptive innovations, to develop digital business models, and to digitally transform themselves. These cases stem from various industries (e.g. automotive, insurance, consulting, and public services) and countries, reflecting the many facets of digitalization. As all case descriptions follow a uniform schema, they are easily accessible, and provide insightful examples for practitioners as well as interesting cases for researchers, teachers and students. Digitalization is reshaping business on a global scale, and it is evident that organizations must transform to thrive in the digital economy. Digitalization Cases provides first-hand insights into the efforts of renowned companies. The presented actions, results, and lessons learned are a great inspiration for managers, students, and academics. Anna Kopp, Head of IT Germany, Microsoft Understanding digitalization in all its facets requires knowledge about its opportunities and challenges in different contexts. Providing 21 cases from different companies all around the world, Digitalization Cases makes an important contribution toward the comprehensibility of digitalization - from a practical and a scientific point of view. Dorothy Leidner, Ferguson Professor of Information Systems, Baylor University This book is a great source of inspiration and insight on how to drive digitalization. It shows easy to understand good practice examples which illustrate opportunities, and at the same time helps to learn what needs to be done to realize them. I consider this book a must-read for every practitioner who cares about digitalization. Martin Petry, Chief Information Officer and Head of Business Excellence, Hilti

Electronic payment is the economic backbone of all e-commerce transactions. This book covers the major subjects related to e-payment such as, for example, public key infrastructure, smart cards, payment agents, digital cash, SET protocols, and micro-payment. Its first part covers the infrastructure for secure e-payment over the Internet, whereas in the second part a variety of e-payment methods and systems are described. This edited volume offers a well-written and sound technical overview of the state of the art in e-payment for e-business developers, graduate students, and consultants. It is also ideally suited for classes and training courses in e-commerce or e-payment.

This book is an outcome of the 33rd International Conference EnviroInfo 2019, held at the University of Kassel, Germany. It presents a selection of papers that describe innovative scientific approaches and ongoing research in environmental informatics and the emerging field of computational sustainability. The respective articles cover a broad range of scientific aspects including advances in core technologies such as earth observation, environmental modelling, big data and machine learning, as well as applications of ICT solutions intended to support societal transformation processes toward the more sustainable management of resource use, transportation and the energy supply. Given its scope, the book is essential reading for scientists, experts and students in these fields of research.

Concerns about environmental, social, economic, health, and other impacts in the building industry have led to the development of a number of environmental and sustainability assessment approaches, strategies, models, appraisals, and methodologies. Green technology and practices have been implemented to improve sustainable development performance and yield economic, social, and environmental benefits and a series of environmental and sustainability rating systems (ESRSs) have been developed around the world and used extensively with unquestionable benefits to stakeholders in the building industry. Such systems beg to be adapted and implemented in other industry contexts still seeking suitable tools with which to effectively communicate their commitment to a sustainable future and gain the "social license" to operate. Sustainability Assessment: A Rating System Framework for Best Practices shows how this can be done. It makes the case for the development and implementation of ESRSs in new industry contexts ranging from , manufacturing and transportation to mining and energy putting forward a new project sustainability rating system framework to assess the sustainability of a wide variety of organizations and projects. This assessment framework includes but is not limited to regulatory requirements, and includes approaches for measuring sustainability on social, economic, environmental, and health grounds. This book will be of interest to researchers and practitioners across a wide range of disciplines and industries. Scientists will find technical insights here that can further research while practitioners will find that they can implement the framework in any type of organization or project in order to address stakeholders' needs and expectations while achieving their short, mid, and long term sustainability vision and goals.

Success in today's sophisticated financial markets depends on a firm understanding of key financial concepts and mathematical techniques. "Mastering Financial Calculations" explains them in a clear, comprehensive way -- so even if your mathematical background is limited, you'll thoroughly grasp what you need to know.

"Mastering Financial Calculations" starts by introducing the fundamentals of financial market arithmetic, including the core concepts of discounting, net present value, effective yields, and cash flow analysis. Next, walk step-by-step through the essential calculations and financial techniques behind money markets and futures, zero-coupon analysis, interest rate and currency swaps, bonds, foreign exchange, options, and more. Making use of many worked examples and practical exercises, the book explains challenging concepts such as forward pricing, duration analysis, swap valuation, and option pricing - all with exceptional clarity.

Whether you are a trader, fund manager, corporate treasurer, programmer, accountant, risk manager, or market student, you'll gain the ability to manipulate and apply these techniques with speed and confidence.

This book presents the latest research on the statistical analysis of functional, high-dimensional and other complex data, addressing methodological and computational aspects, as well as real-world applications. It covers topics like classification, confidence bands, density estimation, depth, diagnostic tests, dimension reduction, estimation on manifolds, high- and infinite-dimensional statistics, inference on functional data, networks, operatorial statistics, prediction, regression, robustness, sequential learning, small-ball probability, smoothing, spatial data, testing, and topological object data analysis, and includes applications in automobile engineering, criminology, drawing recognition, economics, environmetrics, medicine, mobile phone data, spectrometrics and urban environments. The book gathers selected, refereed contributions presented at the Fifth International Workshop on Functional and Operatorial Statistics (IWFOS) in Brno, Czech Republic. The workshop was originally to be held on June 24-26, 2020, but had to be postponed as a consequence of the COVID-19 pandemic. Initiated by the Working Group on Functional and Operatorial Statistics at the University of Toulouse in 2008, the IWFOS workshops provide a forum to discuss the latest trends and advances in functional statistics and related fields, and foster the exchange of ideas and international collaboration in the field.

This book attempts to reflect the project reality as closely as possible, covering the ISO 21500:2012 standard that has just been introduced and the benefits from the best contributions worldwide and also providing the concise yet powerful tool box. It shall be easy to use and intuitively supportive of project managers. So far, evidence indicates that these targets are successfully met. One of its key recognitions, and in consequence a distinctive feature of this book, is the impact that the project manager's personality has on the fate of the project. The project manager's successful self-management in work & life and in leadership processes should be considered as important in any endeavor as all other project management processes, covered by the new standards and guidelines.

Nine innovative methods to think outside the box and solve complex system problems
Managing Complex Systems provides specific tools and guidance needed to be a more creative and innovative thinker. Following the author's methodology, the reader will be better able to devise and implement nontraditional solutions to seemingly intractable complex problems. By challenging the reader to think in new and creative ways, the book offers a road map to success, whether measured in terms of competitive advantage, greater market share, improved productivity, or higher profits, all based upon better solutions to difficult problems.
The first four chapters set the foundation for creative thinking by exploring the nature of large-scale systems and complexity, thinking inside and outside the box, and examples of how an inventive mind solves problems in both management and scientific domains. Subsequent chapters address nine focused methods that the author has formulated to help the reader think outside the box:
* Broaden and generalize
* Crossover
* Question conventional wisdom
* Back of the envelope
* Expanding the dimensions
* Obversity
* Remove constraints
* Thinking with pictures
* Systems approach
Real-life examples are provided for each method that demonstrate how the approach enhances problem solving and decision making in system development and management. Following the discussion of the nine methods, the author examines group decision making as well as additional creative thinking procedures devised by other researchers, including references that assist in exploring these methods in greater detail. The author ends with a wrap-up chapter that includes a test to help readers practice their tendencies toward creative thinking skills and action with respect to solving real-world problems.
The nine methods discussed in this book have broad applicability and can be used successfully by managers with a wide range of responsibilities in business and technology. For anyone who is tired of the same old approach with the same old results, this book is essential reading.

Grain boundaries are important structural components of polycrystalline materials used in the vast majority of technical applications. Because grain boundaries form a continuous network throughout such materials, their properties may limit their practical use. One of the serious phenomena which evoke these limitations is the grain boundary segregation of impurities. It results in the loss of grain boundary cohesion and consequently, in brittle fracture of the materials. The current book deals with fundamentals of grain boundary segregation in metallic materials and its relationship to the grain boundary structure, classification and other materials properties.

This publication is in collaboration with the University of Buckingham and is the result of a combined research and review process carried out by the three Editors who belongs to the University of Ferrara, Italy, the University of Buckingham, UK and Swansea University, UK. The book deepens the debate about the lean enterprise from both an academic and a professional management perspective. It thus provides the reader with a sound understanding of the modern lean enterprise and its current evolution. A range of innovative topics are covered, with individual chapters addressing the combinations of lean with hoshin kanri, green management, IT, organizational learning, flow accounting, system thinking, problem solving, internationalization aspects, luxury industry, and product innovation. Since the term "lean" first entered contemporary operations management language in 1990 to describe a set of practices proven to deliver superior performance over mass production systems, the lean approach to waste reduction and value generation has moved from vehicle production to other manufacturing sectors. It has reshaped the support functions of manufacturing businesses and has evolved from private industry into the public sector. Lean thinking is now a dominant model of operations management and has brought with it a new language and toolbox.

The authors of this book alert that professional services like law, accountancy, and consultancy firms are set to face major disruption. The most important driver and enabler are the new technologies that help and in part substitute the work done by professionals. The second important disruptor is the new generation of professionals - "NewGen" - who are less interested in building their careers in a hierarchical organization and more interested in entrepreneurial challenges in small teams, with more rapid returns. In the meanwhile, major service conglomerates - the "big four" accounting firms, the "big three" consulting firms to name a few examples - build their network using their brand and substantial resources. All along, the relentless pressure from clients to receive more services at lower cost continues. Medium-sized professional firms as well as one-person independents appear to suffer most from these disruptions and are most anxious to find new ways to conduct their business. But the leaders of large firms also feel that they are increasingly unable to support the innovative entrepreneurship of their most promising professionals while their organizations institutionalize and their overheads continue to grow. This book proposes a new orientation and model of a professional service firm as an answer to these challenges, by creating a Professional Service Community. It is a synergistic team of organizations that share a vision of their role in society and main lines of their mission as well as the quality of their deliverables and their key clients. At the same time, they are independent in designing their internal business models - like recruitment, training, knowledge management, and economics. The Professional Service Community provides a unique and highly attractive level of entrepreneurship, flexibility, and efficiency to the benefit of its clients, partners, staff, and other stakeholders. It is the way of the future.

The International Conference on Informatics and Management Science (IMS) 2012 will be held on November 16-19, 2012, in Chongqing, China, which is organized by Chongqing Normal University, Chongqing University, Shanghai Jiao Tong University, Nanyang Technological University, University of Michigan, Chongqing University of Arts and Sciences, and sponsored by National Natural Science Foundation of China (NSFC). The objective of IMS 2012 is to facilitate an exchange of information on best practices for the latest research advances in a range of areas. Informatics and Management Science contains over 600 contributions to suggest and inspire solutions and methods drawing from multiple disciplines including: * Computer Science * Communications and Electrical Engineering * Management Science * Service Science * Business Intelligence

In an intensely competitive global economy marked by the rapid emergence of new players, products, and services, there's more pressure than ever on information services organizations to provide low-cost, rapidly developed systems to meet the complex, changing needs of their companies. These greater expectations come at a time when the usefulness of current information systems has been severely questioned and the ability of IS organizations to respond more effectively has been hampered by sharp reductions in money and manpower. This latest volume in the groundbreaking Ernst & Young Information Management Series demonstrates how IS managers and other key personnel can create a more productive IS environment by applying the principles of "development effectiveness" to information technology strategies. Development Effectiveness shows how this new cost-effective approach ultimately wins the support of even the most resistant IS personnel. It allows for a successful transition from the current problematic state of most IS organizations to a desired future state in which IS becomes a full partner in helping users meet today's business challenges. Development Effectiveness first details the problems common to IS environments and it also highlights the leading practices of those organizations that are setting new standards for information systems development performance. Development Effectiveness helps lay the foundation for making IS organizations more productive. The book shows how TQM and business process reengineering can be applied within IS and how TQM and organizational change management principles support an appropriate planning framework. It also discusses the process of designing ahigh-performance IS development organization that gets essential work done while providing enough flexibility to meet changing work needs. The book tackles two of the thorniest obstacles to an effective transition - the strong resistance to change within the organization and the hard task of justifying the costs of the new IS environment. Without blinking, it offers surefire methods designed to overcome barriers to change and management techniques to help sustain change initiatives. Development Effectiveness describes the overall transition framework - preparing for, planning, and managing actual transition projects. It provides an organization with the tools to assess its current position and its readiness and ability to change, as well as a model that incorporates the essential features of an effective and continuously improving development environment. Development Effectiveness doesn't provide any easy answers or "silver bullets". What it does offer today's IS organization is a solid, realistic framework for ensuring that companies are constantly armed with the information they need to prevail in a rapidly changing global environment.

Written primarily for information systems managers, systems analysts, and end users who interface with them, this volume explores the group approach to decision support systems. As Thierauf points out, group decision making enhances the effectiveness of overall organizational decision making by eliminating some of the shortcomings--particularly the potential for uncorrected error--of individual decision making. When the collective expertise of the group is combined with the objective findings from a computerized mode of operation designed to help the decision making process, group decision support systems are the result. Thierauf explains the principles of group decision support systems, demonstrates their practical applications, and describes methods that can be used to design effective group decision support systems.

The book begins by presenting the underlying framework for group decision support systems and examining the characteristics of decision making in the group environment. There follows two chapters which offer a comprehensive treatment of the hardware and software necessary and one devoted to work redesign and the development of group decision support systems. The final section addresses the applications of group decision support systems to strategic planning, marketing, manufacturing, accounting, and personnel. Numerous figures illustrate points made in the text. An important contribution to the MIS literature, this book both delineates the need for more widespread use of group decision support systems and clearly explains how to implement such systems in every area of business operations.

Organizations today are being challenged to make sense of changes in environments that, now more than ever, are described as VUCA (volatile, uncertain, complex and ambiguous). They are also being driven to understand how the future will evolve and what impact it will have not only on the organizations themselves, but also on industries and societies. In recent decades a field has emerged to support organizations in addressing these challenges: strategic foresight. This book is a comprehensive introduction to strategic foresight. It presents a history of the field and explains the main principles in thinking about the future. The book describes how organizations can apply strategic foresight, and explains how it relates to other fields such as strategy, innovation and leadership, highlighting the relevance of strategic foresight not only for organizations but also for individuals, particularly managers and leaders. Grounded in the theoretical foundations of strategic foresight, the book reflects the latest academic research and explores practical applications in different contexts. It draws on more than two decades of experience that the author has in the field as a researcher, a consultant and in the corporate context. This is essential reading for managers and leaders of public and private organizations who want to establish strategic foresight practices, as well as students of foresight and managers in the fields of innovation, research & development and marketing.

A new wave of digital technologies has impacted the business world like a tsunami. But after a first phase characterized by hype and unrealistic expectations, there is now a shared need for a better understanding of how to create real and sustainable value by adopting these technologies. This book suggests a pragmatic approach to value creation by embracing the post-digital mindset: a more mature attitude toward digital innovation focused on putting these technologies at work rather than marveling at them. After the illustration of a post-digital manifesto, the book explores all the key topics and tools that are relevant for the decision makers in this context.

In this book, the authors analyze big data on global interdependence caused by the flows of commodities, money, and people, using a network science approach to obtain differing views of globalization and to clarify the facts on isolation of communities. Globalization reduces international economic inequality, i.e., it allows emerging countries to catch up while it increases relative poverty in some advanced countries. How should this trade-off between international and domestic inequalities be resolved? At the same time, the reduction of biocultural diversity caused by globalization needs to be avoided. What kind of change is required in local communities to conserve biocultural diversity? On the issue of commodity flow, research results of the supply-chain network, isolation in industry, and resource flows and stocks are presented in this book. For monetary flow, ownership networks, value-added networks, and profit shifting were studied; and regarding the flow of people, linkage of ethnic groups, immigrant assimilation, and refugees were examined. Based on the resulting view of globalization and isolation, the development of the isolation index using machine learning is discussed. Finally, recommendations for evidence-based policymaking in the United Nations are considered.

This book offers readers a deeper understanding of the Cyberspace, of how institutions and industries are reinventing themselves, helping them excel in the transition to a fully digitally connected global economy. Though technology plays a key part in this regard, societal acceptance is the most important underlying condition, as it poses pressing challenges that cut across companies, developers, governments and workers. The book explores the challenges and opportunities involved, current and potential future concepts, critical reflections and best practices. It addresses connected societies, new opportunities for governments, the role of trust in digital networks, and future education networks. In turn, a number of representative case studies demonstrate the current state of development in practice.

Triple Bottom Line (TBL or 3BL) was coined as a wide and inspiring approach for businesses aimed at understanding how to create, track and manage economic, social, and environmental value added. The sustainability sector is strongly increasing its relevance among academics and practitioners, and the market opportunities associated with the Sustainable Development Goals are estimated in over $ 12 trillion per year by 2030. Although this is a promising context, a recent article suggested a rethinking of the TBL, arguing that sustainability goals' value should not be assessed in terms of profit and loss, but of people wellbeing and planet health, looking for a societal profit. Technology plays a crucial role in our society. Respectively, the Agenda 21 and the Paris Agreement consider technology to be essential in the pursue of the sustainable development and the achievement of the SDGs. Adding to this, the Covid-19 pandemic has accelerated the adoption of digital solution in several field, from the way of working to the way of buying and consuming. Companies are becoming more aware of the responsibility they have with the environmental and human context, and people are looking for a work reflecting their values and purposes to motive them. This book aims to contribute to the understanding on the role of technology and its emerging and innovative solutions in the achievement of a sustainable development while making profit. It will be of value to researchers, academics, practitioners, and students in the fields of strategic management, entrepreneurship, management of technology and innovation, and sustainable development.

Organizations today are being challenged to make sense of changes in environments that, now more than ever, are described as VUCA (volatile, uncertain, complex and ambiguous). They are also being driven to understand how the future will evolve and what impact it will have not only on the organizations themselves, but also on industries and societies. In recent decades a field has emerged to support organizations in addressing these challenges: strategic foresight. This book is a comprehensive introduction to strategic foresight. It presents a history of the field and explains the main principles in thinking about the future. The book describes how organizations can apply strategic foresight, and explains how it relates to other fields such as strategy, innovation and leadership, highlighting the relevance of strategic foresight not only for organizations but also for individuals, particularly managers and leaders. Grounded in the theoretical foundations of strategic foresight, the book reflects the latest academic research and explores practical applications in different contexts. It draws on more than two decades of experience that the author has in the field as a researcher, a consultant and in the corporate context. This is essential reading for managers and leaders of public and private organizations who want to establish strategic foresight practices, as well as students of foresight and managers in the fields of innovation, research & development and marketing.

This book is based on the work of the YEEES Research Centre, an international network of scientists from partner universities in Germany, Mozambique, Namibia and South Africa. It presents inter- and transdisciplinary research that explores different ways of understanding resilience, an essential characteristic for systems, organizations and people - providing them with strength in the face of attacks and challenges, and both enabling and fostering constant adaptation and improvement. Building resilience to face today's ever-changing societal and environmental realities requires unbiased research activities that transcend the borders of countries and academic disciplines alike. The research addressed in this book, thus, is multidisciplinary and includes contributions to areas such as sustainable agriculture, entrepreneurial ecosystems, and smart communities, as well as groundbreaking work on skills development and ICT education. Highlighting the variety of research activities and their outcomes, this book offers a valuable resource for researchers and practitioners in the fields of sustainable resilience development.

This book provides an empirical and philosophical investigation of self-tracking practices. In recent years, there has been an explosion of apps and devices that enable the data capturing and monitoring of everyday activities, behaviours and habits. Encouraged by movements such as the Quantified Self, a growing number of people are embracing this culture of quantification and tracking in the spirit of improving their health and wellbeing. The aim of this book is to enhance understanding of this fast-growing trend, bringing together scholars who are working at the forefront of the critical study of self-tracking practices. Each chapter provides a different conceptual lens through which one can examine these practices, while grounding the discussion in relevant empirical examples. From phenomenology to discourse analysis, from questions of identity, privacy and agency to issues of surveillance and tracking at the workplace, this edited collection takes on a wide, and yet focused, approach to the timely topic of self-tracking. It constitutes a useful companion for scholars, students and everyday users interested in the Quantified Self phenomenon.

This volume presents extensive research devoted to a broad spectrum of mathematics with emphasis on interdisciplinary aspects of Optimization and Probability. Chapters also emphasize applications to Data Science, a timely field with a high impact in our modern society. The discussion presents modern, state-of-the-art, research results and advances in areas including non-convex optimization, decentralized distributed convex optimization, topics on surrogate-based reduced dimension global optimization in process systems engineering, the projection of a point onto a convex set, optimal sampling for learning sparse approximations in high dimensions, the split feasibility problem, higher order embeddings, codifferentials and quasidifferentials of the expectation of nonsmooth random integrands, adjoint circuit chains associated with a random walk, analysis of the trade-off between sample size and precision in truncated ordinary least squares, spatial deep learning, efficient location-based tracking for IoT devices using compressive sensing and machine learning techniques, and nonsmooth mathematical programs with vanishing constraints in Banach spaces. The book is a valuable source for graduate students as well as researchers working on Optimization, Probability and their various interconnections with a variety of other areas. Chapter 12 is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

This book explains the requirements of ISO 9001 for establishing quality management system (QMS) for an organization. The requirements are illustrated with examples from industries for understanding the requirements and preparing the documents of QMS with high clarity. Methods of integrating ISO 9001 requirements with enterprise resource planning (ERP) software are presented. The software integrated approach enables process owners to focus on their core tasks of achieving the planned outputs of processes and the software generates quality records automatically.

Essentials of Time Series for Financial Applications serves as an agile reference for upper level students and practitioners who desire a formal, easy-to-follow introduction to the most important time series methods applied in financial applications (pricing, asset management, quant strategies, and risk management). Real-life data and examples developed with EViews illustrate the links between the formal apparatus and the applications. The examples either directly exploit the tools that EViews makes available or use programs that by employing EViews implement specific topics or techniques. The book balances a formal framework with as few proofs as possible against many examples that support its central ideas. Boxes are used throughout to remind readers of technical aspects and definitions and to present examples in a compact fashion, with full details (workout files) available in an on-line appendix. The more advanced chapters provide discussion sections that refer to more advanced textbooks or detailed proofs.