- Authoritative but highly accessible introduction to the underlying economics of airports, their role, regulation and implications. - Written for all aviation managers, relevant local authorities and regulators, as well as serving as teaching material for air transport Masters programmes. - The book uniquely offers economic analysis and presents facts in the context of economic reasoning with clear policy recommendations.

This third edition of Contemporary Issues in Marketing and Consumer Behaviour has been revised and updated to reflect the fast-changing world we live in. The new state of the art chapter on digital marketing digs deeply into two new frontiers of marketing which have significant impact on contemporary social life: influencer marketing, and online gaming. Other new topics help us to understand how marketing can perpetuate local and global inequality through creating and sustaining hierarchies of knowledge and influencing norms of race, disability, gender and sexual orientation. Topics new to this edition include: Digital Markets and Marketing Hierarchies of Knowledge in Marketing Marketing Inequalities: Feminisms and intersectionalities The Ethics and Politics of Consumption New case studies include: Emerging Economy Brands The Fairtrade Brand Disappearing Influencers Decolonising the Media Written by four experts in the field, this popular text successfully links marketing theory with practice, locating marketing ideas and applications within wider global, social and economic contexts. It provides a complete and thought-provoking overview for postgraduate, MBA and advanced undergraduate modules in marketing and consumer behaviour and a useful resource for dissertation study at both undergraduate and postgraduate levels. Online resources include chapter-by-chapter PowerPoint slides.

The Production Manager's Toolkit Second Edition offers an up-to-date, comprehensive introduction to a career in theatrical and special event production for new and aspiring professionals, given by expert voices in the field. The book discusses management techniques, communication skills, and relationship building tactics to become effective and successful production managers. With a focus on management theory, top production managers provide insights into budgeting, scheduling, meetings, hiring, maintaining safety, and more. Through interviews and case studies, the techniques of production management are explored throughout a variety of entertainment genres including theatre, dance, opera, music, and special events. The second edition includes all new case studies, new chapters, and updated content throughout, showcasing a continued progressive approach to the job and the field. Filled with references, tools, templates, and checklists, The Production Manager's Toolkit is an invaluable resource for students in Production Management, Events Management, and Stage Management courses as well as new and aspiring professionals. The book includes access to a companion website featuring downloadable paperwork and links to other useful resources such as unions, venues, and vendors. (www.routledge.com/cw/gillett)

1. It is a practical guide to understanding and implementation 2. It assumes no prior in depth knowledge 3. It is written in plain language and may be understood by anyone, whether or not they are qualified or involved with IT. It is therefore equally suitable for senior management, IT practitioners, students and interested individuals.

Product design is becoming increasingly challenging as product complexity increases dramatically with the advent of autonomous control and the need to achieve zero emissions. Companies continue to have poor product launches with significant numbers of recall campaigns and high after-sales warranties. It is important that potential product failures are identified and fixed during the design of a product. Failure modes found late after the design has matured are normally easy to find with some being identified by the customer but are often difficult and expensive to fix since modifying one part will often have a knock-on effect on other parts causing other problems. Discovering failure modes early in the design process is often difficult requiring rigorous and comprehensive analysis but once found such failure modes are usually easy and cheap to fix. This book presents an approach to product design based on Failure Mode Avoidance that utilizes a series of strongly interrelated engineering tools and interpersonal skills that can be used to discover failure modes early in the design process. The tools can be used across engineering disciplines. Despite engineering being largely a team activity, it is often the case that little attention is paid to the team process after the team membership has been identified, with membership normally being based on technical expertise. In addition to technical expertise, an effective engineering team requires individual engineers to work together efficiently. Good leadership is also required with the leader able to both manage change and encourage individual team members to work to the best of their ability. The book interweaves technical skills, team skills, and team leadership in a way that reflects their real-life interrelationship. The book tells the fictional story of a small engineering team and its leader as they implement the skills introduced in the book and follows their experiences reflecting individual difficulties, enthusiasm, humor, and skepticism in applying the methodologies and tools for the first time. In addition, the story tells of team members' interactions with their management and peers within a company that, having been very successful, finds itself in financial difficulties. It promotes constructivist learning through the reader empathizing with the characters in the book. These characters ask questions that are typical of those that learners will ask about the subject matter. Learning reinforcement is also integrated into the storyline as a natural and unobtrusive feature. The book is intended to be read like a novel from cover to cover with a storyline that motivates the reader to read on. While including in-depth technical examples the book is not intended as a seminal text on Failure Mode Avoidance or team skills but is intended to give the reader an understanding such that they are motivated to learn more. Having read the book, it can be treated more typically as a textbook by returning to some of the technical detail or looking to further reading such as that identified in the book.

- Expanded scope from a purely journalism focus to include public relations, broadening the market. - Contains lots of current and global case studies and excerpts, including remote interviewing techniques and technologies necessitated by COVID-19. - Pedagogical features have been expanded to include practical exercises have been added to the end of each chapter, as well as checklists and top topics.

Currently, businesses are forced to be more innovative than ever before. Organizations must be sensitive to global trends -- such as digitization, globalization, and automation -- and at the same time build resilience and flexibility to combat unexpected changes in customer demand. The coronavirus pandemic is just the most recent and pronounced example of this new-normal business necessity. Amidst the disruption, many businesses are caught not knowing how to proceed. How ought one pursue or achieve innovation for the company? Are there different innovation strategies? Why might a business leader choose one over the other? The Lean Innovation Cycle addresses these concerns by introducing a new multidisciplinary framework for both thinking about and pursing innovation. By taking key concepts from the quality management practices of Lean and Six Sigma, the framework augments these tools and disciplines by incorporating other problem-solving and design techniques, including Human-Centered Design. The result is a view of innovation that many business leaders will find fits nicely into their existing paradigm of strategy and operational discipline. After the introduction of the framework, the book turns to understanding the differences, advantages, and tradeoffs in pursuing Lean Innovation in lieu of traditional, technologically driven innovation approaches. To this end, the book considers issues of sustainability, organizational strategy, and competitive advantage. The result is a thought-provoking dialogue that informs the reader about the key considerations of how best to pursue innovation within their business and the business environment, as well as the circumstances that might make one innovation strategy more congruent to an organization's culture, goals, and objectives than the other.

Analysing political corruption as a distinct but separate entity from bureaucratic corruption, this timely book separates these two very different social phenomena in a way that is often overlooked in contemporary studies. Chapters argue that political corruption includes two basic, critical and related processes: extractive and power-preserving corruption. Evaluating seven key case studies, the book illustrates the theoretical basis of corruption and provides a political-economy analysis of the topic, using examples from Sub-Saharan Africa. Outlining how and who is involved, these cases explore the present conditions that enable political corruption. The book highlights how political corruption undermines the political will to curb corruption, a key area that traditional anti-corruption efforts have failed in. A pertinent and forward-thinking contribution to the field, this will be of interest to those working in anti-corruption, including in aid agencies, national NGOs and government agencies. It will also be useful to development studies, development economics and political theory scholars. Contributors include: I. Amundsen, K.T. Asante, T. Budhram, M. D'Arcy, B. Dulani, M. Khisa, A. Nuvunga, E.O. Ojo, A. Orre, V. Prusa

Global Garbage examines the ways in which garbage, in its diverse forms, is being produced, managed, experienced, imagined, circulated, concealed, and aestheticized in contemporary urban environments and across different creative and cultural practices. The book explores the increasingly complex relationship between globalization and garbage in locations such as Beirut, Detroit, Hong Kong, London, Los Angeles, Manchester, Naples, Paris, Rio de Janeiro and Tehran. In particular, the book examines how, and under what conditions, contemporary imaginaries of excess, waste, and abandonment perpetuate - but also sometimes counter - the imbalances of power that are frequently associated with the global metropolitan condition. This interdisciplinary collection will appeal to the fields of anthropology, architecture, film and media studies, geography, urban studies, sociology, and cultural analysis.

This book, first published in 1970, analyses the factors affecting the export performance of selected firms from particular UK industries in the period 1958-66. The study was designed to test at the level of the firm and industry the hypothesis that, in the short run, variations in exports are a function of the pressure of domestic demand. It also obtained valuable information on the factors affecting the export performance and behaviour of firms.

Global Perspectives of Employee Assistance Programs is the first book of its kind to empirically address the Employee Assistance Program (EAP) concept and model in a diverse, global context. This book features a variety of studies which deal with the design, delivery, cultural adaptability, evaluation, and measurement of international employee assistance programs in a truly global variety of settings. Contributors also evaluate the impact of EAP on expatriates, the potential for an international well-being assessment tool, and the training of international EAP professionals. This book was originally published as a special issue of the Journal of Workplace Behavioral Health.

Organizational change impacts upon all organizations regardless of size and sector. In this unique organizational change textbook, important ongoing debates about managing change and leading change are combined, giving a broader perspective that encourages readers to engage with both management and leadership. In combination, management and leadership insights inform how organizations are changing and how we can make a positive difference in such processes of change. Managing and Leading Organizational Change speaks both to the applied and practical aspects of organizational change, as well as questioning the research and evidence base of organizational change practices. Chapters begin with real-world insights, followed by coverage of the major theories. The ongoing nature of these debates is signposted through the inclusion of questioning sections with research case studies showcased. This textbook will be particularly beneficial for final year undergraduates and postgraduates studying organizational change, strategic change, change management and change leadership modules.

The COVID-19 pandemic upended the lives of many and taught us the critical importance of taking care of one's health and wellness. Technological advances, coupled with advances in healthcare, has enabled the widespread growth of a new area called mobile health or mHealth that has completely revolutionized how people envision healthcare today. Just as smartphones and tablet computers are rapidly becoming the dominant consumer computer platforms, mHealth technology is emerging as an integral part of consumer health and wellness management regimes. The aim of this book is to inform readers about the this relatively modern technology, from its history and evolution to the current state-of-the-art research developments and the underlying challenges related to privacy and security issues. The book's intended audience includes individuals interested in learning about mHealth and its contemporary applications, from students to researchers and practitioners working in this field. Both undergraduate and graduate students enrolled in college-level healthcare courses will find this book to be an especially useful companion and will be able to discover and explore novel research directions that will further enrich the field.

Pursuing historical analogies between nineteenth-century theories and the current practices captivated by digital reproducibility, this book offers a critical take on architecture's contemporaneity through four essays: tectonics, materiality, cladding, and labor. Fundamental to this proposition is the historicity of Gottfried Semper's theorization of architecture amidst the outpouring of new materials and construction techniques during the 1850s. Starting with Semper's differentiation between theatricalization and the tectonic of theatricality, this book closely examines thematic essential to architecture's self-representation. Even though the title of this book recalls the Semperian four elements of architecture, its argument encapsulates a unique historico-theoretical project probing the tectonic of theatricality beyond Semper. The invisible tie between technique and labor is the cord running through the four subjects covered in this book. In exploring these subjects from the theoretical standpoint of Marxian dialectics, this book's contribution is focused on, but not limited to, the topicality of labor today when its relationship with capital has been further obscured by the prevailing digitalization of commodity exchange value, starting roughly in the 1990s. Each essay examines Semper's theorization of architecture in contradistinction to the ways in which technology's mediation has dominated architecture's representation. Burrowing through the invisible tie between technique and work, asymptomatic of architecture's predicament in global capitalism, this book advances the scope of architectural criticism beyond the exhausted formalism and architecture's turn to philosophy circa the 1980s and the present tendencies for presentism. It will therefore be of interest to researchers and students of architectural history and theory.

A very practical guide aimed at equipping women with the skills and insight to make decisions and build the career and lifestyle they want. Includes an accompanying workbook to use to develop and embed skills. Includes case studies of women clients who have faced the challenges of a career transition and draws conclusions and solutions from their experience.

Trail-blazing social entrepreneurs are tackling the world's most pressing problems that government, business, or charity have failed to solve. They are creating businesses with a primary mission of social change. Scott Boyer is one such social entrepreneur. This 28-year veteran of Big Pharma left a six-figure salary to start OWP Pharmaceuticals and the ROW Foundation. This commercial business and non-profit organization exist in a symbiotic relationship we call a "tandem hybrid social enterprise." This model combines a multimillion dollar business with a foundation that's on track to become the largest funder of projects serving people with epilepsy and associated psychiatric disorders in the world. The tandem hybrid incorporates the principles learned by Scott and others for building a truly unique social enterprise from the ground up; one that is: Driven by a compelling social mission Financed by commercial success Structured to retain control Scalable and sustainable for the long haul Powering Social Enterprises With Profit And Purpose offers a detailed blueprint that has proven commercially and philanthropically successful and that can be replicated in most business sectors.

Blockchain: A Hype or a Hoax? fills a gap in the book market to provide material that is not only technical but also caters to business readers. This book was written to keep in mind various stakeholders and the current gap in blockchain education as well as use case implementation. This book reviews blockchain technology, discusses why proof of concept fails, offers examples of use cases that have been successful and that have failed and articulates a framework that should be used before deciding whether blockchain is the right technology for transformation. It uses strategic models and frameworks to assist organisations to see a fit score for their specific use cases. This book provides guidance on how to create a blockchain strategy and a business case to pitch for the budget. It also includes a case study to apply the knowledge on practical use cases for blockchain and a technical overview of most of the blockchain use cases in the market including crypto, non-fungible tokens, decentralised finance, and decentralised autonomous organisations, as well as financial and non-financial industry use cases. This book also provides a detailed overview of most of the mainstream blockchain products currently available in the market. It also offers guidance on how readers can best educate themselves on blockchain technology that is available through commercial and free resources. It concludes with a clear direction on selecting blockchain to solve real-life use cases that are best fit. A financial and non-financial value-adding framework is discussed throughout this book to assist business leaders, programme managers, product managers and information technology leaders to make strategic choices, and business cases and develop strategies for digital transformation through the use of blockchain. The distinctive feature of this book is the critical analysis of blockchain from a technology and business perspective. This is the first book to focus on business, technology and blockchain selection framework. The most unique feature of this book would be to apply Michael Porter's competitive advantage strategy theory on blockchain use cases and their impact on companies. This book is aimed at technology students, technology professionals, blockchain and fintech consultant and business leaders. It will also be useful for readers who are building a business case to adopt blockchain into an organisation or are seeking to grow their knowledge of blockchain and improve their fintech strategy.

This book details how the processes of communication are affected by the presence of a pandemic and establishes a research agenda of those effects across the broad field of communication studies. Through contributions from experts in communication subdisciplines such as crisis, organizational, interpersonal, health, intergroup, and intercultural, this book provides the reader with a comprehensive view of the emerging field of study "pandemic communication." Each chapter has four primary objectives: to 1) define critical issues of consideration for pandemic communication from its subdiscipline's perspective, 2) examine how communication varies during pandemic(s), 3) provide examples of how pandemic(s) have affected communication, and 4) propose a research agenda to build pandemic communication theory. This book is suited to undergraduate or post-graduate courses or modules in communication studies across a variety of subdisciplines as well as a reference for researchers in the subject.

Uses practical business cases in regional Australia to illustrate opportunities and challenges confronting businesses in non metropolitan regions

This book takes as its starting point the need to improve sustainability performance across the triple bottom line and reach global sustainable development goals. As such, it places sustainability at the heart of developing and explaining relevant theory, concepts and models in operations and supply chain management. Whereas previous textbooks on operations and supply chain management have focused on augmenting existing models of operations and supply chain management by simply adding on selected sustainability issues, this textbook places sustainability at the heart of operations and supply chain management. Sustainable Operations and Supply Chain Management consolidates the tools, concepts and methods of operations and supply chain management relevant for reaching sustainable development goals. This book includes not only descriptions of the theories and models but also practical cases based on the most recent developments in different industry sectors, including user electronics, healthcare, fashion and energy. Relevant student exercises are also included for use in the classroom or in personal study. This book provides an ideal introduction for Bachelor or Masters-level students, whether they are on general management and business degrees, or are focused on areas such as engineering management, technology management or sustainability management. Furthermore, university-level teachers and lecturers will find the material presented in this book a valuable basis for structuring their courses on operations and supply chain management in the context of sustainability.

To many people, the words 'leader' and 'humble' are not natural bedfellows. Yet once they have grasped the definition most employees desire a humble leader, while a majority of managers believe they already are one. What appears deceptively simple is trickier than expected. Narcissism, lack of perception, fixed mindsets, and neuronal default settings are only a few of the stumbling blocks on the path to humility. What exactly is this sought-after humility? Humility consists of four key elements: 1) Seeing one's own strength and weaknesses and revealing them where needed for the bigger picture; 2) Appreciating others for what they are, do now and can do; 3) Being open and willing to learn; 4) Understanding that we are all only a small part of a larger picture, easily replaceable and favored by luck and circumstance. Therefore, humility has nothing to do with being weak or hiding the light under the bushel. Instead, it is about clarity, taking a step back from one's ego and thus being able to serve the greater picture. The author's own research with more than 2,000 managers contributes to the canon of positive effects of humility that have been measured by dozens of researchers during the last decade. Humility benefits employees (ranging from better performance, more innovation, stronger resilience to better client relations, and stronger morals), the organization (ranging from better ambidextrous strategies, a better culture to fewer sunk costs) and the managers themselves (ranging from more seen leadership potential to less stress and better relationships with employees). Dozens of case studies, quotes from more than 150 interviews with top managers, lively storytelling of real-life examples, and solid research with actionable take-aways, plus personal assessments, make this an eminently readable and practical book for managers worldwide.

This lively and engaging text introduces readers to the core interpersonal and organizational skills needed to effectively collaborate on group projects in the classroom and the workplace. Group projects are critical in preparing students for the realities of today's workplace, but many college students despise group work-often because they have not been prepared with the necessary skills to effectively collaborate. This guide teaches core collaboration skills such as active listening, interviewing, empathy, and conflict resolution. It examines the research and theory behind these skills, and provides tangible ways to practice these skills both alone and in groups. This guide can be used a supplementary text for any courses involving group projects, and will also be of interest to professionals in communication, business, and many other fields.

This practical evidence-based guide to running Reflective Practice professional development programmes provides a dynamic and engaging resource for a wide range of coaches. Reflective Practice is a proven learning and development approach that involves consciously and deliberately thinking about experiences to develop insights and apply these within coaching practice. McCormick argues that it is vital that coaches regularly reflect on their work to develop and grow professionally, and this book provides a definitive and rich source of material on how and what to reflect on. Topics include how to reflect as an individual coach; working in pairs and small groups; applying reflective practice in a training context; and how to run advanced group sessions for coaches. The book features a wide range of practical workbook exercises to challenge the reader's current practice and extend their capability, as well as an evidence-based guide to enhancing skills in recently developed areas such as Unified Protocol Cognitive Behavioural Therapy, Internet Supplemented Acceptance and Commitment Therapy, and Using Schema Therapy with Mindfulness Techniques. Written by a highly experienced executive coach, this book is full of practical and effective ways to become more capable and proficient. It is essential reading for any career, life or executive coach who wishes to enhance their coaching capability through reflective practice, as well as for coaching training organisations, senior executive coaches offering sessions for other coaches, and academic institutions offering coaching qualifications.

Compelling reading, this book both reinforces and elevates the role of art in the exploration and analysis of the concepts of democracy, globalization and capitalism. In the book, the author describes a post-human world, a state we have already entered. But how should we think about it, given we have already been co-opted? Can we articulate the future outside the false discipline that the market often dictates, beyond the clutches of a few social media companies, and maintain our rich diversities while holding on to those things that make life possible and worthwhile: love, hope and art? Running throughout the book is the central theme of uncertainty and divergence. It is uncompromising in asking the question about the need for a new global creation story, which has at its core not the certainties of one defined creation myth but the need to feel comfortable with the uncertainty principle both in physics and the political economy. It is up to artists, scientists and philosophers to articulate this wonder and to help us write a new global creation story based on art (the arts), uncertainty, diversity, risk and wonder - and of course knowledge. This book has the capacity to both clarify and re-shape your thinking.