Through this book we hope to open hands, minds, and hearts in organizations to a new world of opportunities. Today (in the early years of the second decade of the 21st century) the world's population is something over 7 billion people. That's a lot of people and a lot of potential brain power, buying power, and leadership power. This book can help organizations to connect to and capture this great potential by understanding the necessary value exchanges and engagement opportunities.

In this bold, exciting and readable volume, Paul Cheshire, Max Nathan and Henry Overman illustrate the insights that recent economic research brings to our understanding of cities, and the lessons for urban policy-making. The authors present new evidence on the fundamental importance of cities to economic wellbeing and to the enrichment of our lives. They also argue that many policies have been trying to push water uphill and have done little to achieve their stated aims; or, worse, have had unintended and counterproductive consequences. It is remarkable that our cities have been so successful despite the many shortcomings of urban policies and governance. These shortcomings appear in both rich and poor countries. Many powerful policies intended to influence urban development and spatial differences have been developed since the late 1940s, but they have been subject to little rigorous economic evaluation. The authors help us to understand why economic growth has emerged so unevenly across space and why this pattern persists. The failure to understand the forces leading to uneven development underlies the ineffectiveness of many current urban policies. The authors conclude that future urban policies need to take better account of the forces that drive unevenness and that their success should be judged by their impact on people, not on places - or buildings. This groundbreaking book will prove to be an invaluable resource and a rewarding read for academics, practitioners and policymakers interested in the economics of urban policy, urban planning and development, as well as international studies and innovation. Contents: Foreword by Ed Glaeser 1. Introduction 2. Urban Economic Performance 3. Residential Segregation and People Sorting Within Cities 4. Planning for a Housing Crisis: Or the Alchemy by Which We Turn Houses into Gold 5. Planning and Economic Performance 6. Planning: Reforms that Might Work and Ones that Wont 7. Devolution, City Governance and Economic Performance 8. Urban Policies 9. Conclusions Index

The contribution of small and medium enterprises (SMEs) is acknowledged as an influential engine to economic growth. However, the biggest challenge faced by these SMEs is the lack of competitive service offerings for their target customers due to unstandardized products and a lack of consumer engagement and strategies. Service Marketing Strategies for Small and Medium Enterprises: Emerging Research and Opportunities is an essential reference source that provides guidelines on how SMEs can achieve sustainability through positive marketing outcomes and effective customer services. Featuring research on the assessment of SMEs' customer service expectation, listening to customers through qualitative research, service quality model and its marketing implications, integrated marketing communications for SME environments, effective service encounters, and relationship developing strategies for SMEs, this publication provides new models for managers, industry professionals, academicians, and researchers.

Immunology is the study of immunity or immune system, the system which is involved in the protection of the body from various types of infections. When a foreign substance invades the body, the body evokes various mechanisms to protect itself. To comprehend the subject like immunology, it is essential to study it in its all aspects. This book is a unique approach to understand the fundamentals and emerging trends of immunology in a very simple and self-explanatory form. The book is divided into twenty s covering all important areas of immunology which are essential for proper understanding of the subject. Besides covering fundamental concepts of immunology, there is a separate on Immunotechniques which are commonly used in laboratories. A comprehensive Glossary of important terms has also been included in the book for quick reference.

The complex, highly problematic, often thorny dynamics of trust and authority are central to the anthropological study of legitimacy. In this book, this sine qua non runs across the in-depth examination of the ways in which healthcare and public health are managed by the authorities and experienced by the people on the ground in urban Europe, the USA, India, Africa, Latin America and the Far and Middle East. This book brings comparatively together anthropological studies on healthcare and public health rigorously based on in-depth empirical knowledge. Inspired by the current debate on legitimacy, legitimation and de-legitimation, the contributions do not refrain from taking into account the impact of the Covid-19 pandemic on the health systems under study, but carefully avoid letting this issue monopolise the discussion. This book raises key challenges to our understanding of healthcare practices and the governance of public health. With a keen eye on urban life, its inequalities and the ever-expanding gap between rulers and the ruled, the findings address important questions on the complex ways in which authorities gain, keep, or lose the public’s trust.

Organizations today need to continually implement new strategies that increase the sustainability and competitiveness of a business. By sharing experiences in a collaborative environment where the collective experience of its membership can lead to the design and implementation of new technology and product improvement, a company can differentiate itself to successfully compete in the business realm. Strategic Collaborative Innovations in Organizational Systems is a collection of research on the methods and applications of collaborative strategies in advancing the efficiency and effectiveness of a firm. Highlighting a range of topics including organizational design, productivity strategies, and workforce diversity, this book is ideally designed for academicians, business managers, entrepreneurs, human resources managers, researchers, graduate students, and scholars seeking current research on business and competitive strategies within a collaborative and organizational context.

Innovation and standardization might seem polar opposites, but over many years various scholars have noted close connections between the two. This Handbook assembles a broad range of thinking on this subject, with contributions from several disciplinary perspectives by over 30 leading scholars and experienced practitioners. Collectively, they summarize and synthesize the existing body of knowledge - theory and evidence - pertaining to standards and innovation, and provide insights into how this knowledge can be useful to scholars, industrial strategists, policy-makers and standards practitioners. Drawn from leading experts in several social science disciplines, this Handbook provides new insights into innovation processes and systems using theoretical, empirical and applied approaches. By situating standards and standardization as specific factors which play distinctive roles in innovation-driven growth, it establishes that standardization (doing things the same way) is an essential component of innovation (doing things differently). The book also provides novel and practical insight into how standards are incorporated into innovation strategies and policies. Comprehensive and original, this collection will be a vital resource for all students and academics of social, natural and engineering science communities. Policy-makers and practitioners will also find a wealth of experience and knowledge within its pages.

The historical development of Russia remains one of the most unique yet ambiguous timelines in the realm of political science and sociology. Understanding the state of culture as a single, dynamic, and interrelated phenomenon is a vital component regarding the memoirs of this prominent nation. Political, Economic, and Social Factors Affecting the Development of Russian Statehood: Emerging Research and Opportunities is a collection of innovative research on the historical aspects of the formation of the political system in Russia and proposes directions for the further development of modern Russian statehood. While highlighting topics including socio-politics, Soviet culture, and capitalization, this book is ideally designed for economists, government officials, policymakers, historians, diplomats, intelligence specialists, political analysts, professors, students, and professionals seeking current research on the history of public administration in Russia.

The Economics of Electricity Markets provides a cutting-edge analysis of the critical issues involved in the design and operation of electricity markets, as well as an assessment of alternative institutional arrangements that have either been implemented or are under discussion in Europe and the US.The book illustrates how a sound market design can render electricity trading and retailing very much like that of other commodities. Social and political concerns, rather than engineering or economics, are what make electricity markets 'special'. The expert contributors address a wide set of issues that arise when competition is introduced to the electricity industry, ranging from the design of spot and real-time power markets to alternative approaches to congestion management, from competition policy in wholesale electricity markets to the benefits and costs of retail competition, and from regulatory measures to ensure generation capacity adequacy to the politicization of generation investment decisions as a way of pursuing sustainability targets. This highly informative book will appeal to academics, students and researchers in the field of advanced energy economics, and will prove essential reading for energy regulators, professionals and executives wishing to explore the theoretical foundations underpinning their day-to-day activities. Contributors: G. Cervigni, A. Commisso, A. Creti, D. Perekhodtsev, C. Poletti, P. Ranci

Companies operating in countries with volatile economies face an environment subject to turbulence. It is important to understand how these companies can overcome adversity, establish competitive advantage, and achieve superior performance. The selection of competitive drivers can help to improve the ability to capture, process, and manage information that can generate knowledge and innovation in products and processes, as well as increase strategic capacity and organizational performance. Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies focuses on the ways that organizations capture information and disseminate it in their work teams, transforming this knowledge into innovative products and services that establish competitive advantage. It will improve the understanding of the role of strategy, innovation, entrepreneurship, and the effort to reduce poverty levels in societies with volatile economies and which are subject to serious social disparities. Highlighting topics such as economic development, market performance, and network economy, this publication is designed for managers, entrepreneurs, business professionals, academicians, researchers, and students.

'This book, although relatively short, is a tour de force. The book is elegantly written, offering a persuasive narrative in which the arguments and the prose flow smoothly from one theme to another. The reader is pulled along various lines of argument running parallel, but ultimately these are brought back together in a concluding synthesis. This is a superb book. I know of no other recent volume with a similar broad scope, internal cohesion, and argumentative rigour, as well as persuasive writing style. I strongly recommend this book to anyone with an interest in global economic transformations and the expanded role of global city regions.' - Larry S. Bourne, Canadian Studies in Population This innovative volume offers an in-depth analysis of the many ways in which new forms of capitalism in the 21st century are affecting and altering the processes of urbanization. Beginning with the recent history of capitalism and urbanization and moving into a thorough and complex discussion of the modern city, this book outlines the dynamics of what the author calls the third wave of urbanization, characterized by global capitalism s increasing turn to forms of production revolving around technology-intensive artifacts, financial services, and creative commodities such as film, music, and fashion. The author explores how this shift toward a cognitive and cultural economy has caused dramatic changes in the modern economic landscape in general and in the form and function of world cities in particular. Armed with cutting-edge research and decades of expertise, Allen J. Scott breaks new ground in identifying and explaining how the cities of the past are being reshaped into a complex system of global economic spaces marked by intense relationships of competition and cooperation. Professors and students in areas such as geography, urban planning, sociology, and economics will find much to admire in this pioneering volume, as will journalists, policy-makers, and other professionals with an interest in urban studies.

The book is aimed at providing an understanding of basic principles and practices of Biostatistics. Attempt has been made to give a comprehensive inside into the basic concepts of biostatistics i.e. sound easy to read, relevant and useful to students and practitioners of biostatistics. The book includes the design of clinical trials and epidemiological studies collection of data, research methods, clinical measurement and sample size, calculations for various study designs. This makes it a handbook of biostatistics for students and researchers for agriculture, veterinary, life sciences, medicine, public health, biological and social sciences.