This work describes all aspects of service provision, from the definition of customer need to the day-to-day techniques of managing customer satisfaction. It includes guidelines for negotiating a service level agreement, methods for understanding the customer's requirements, and the identification of key issues associated with help-desks and customer assistance centres. The book is intended for IT and telecommunications managers, service suppliers, system architects, designers and help-desk staff in businesses using networks and communications services to achieve high level services.

This book presents physical-layer security as a promising paradigm for achieving the information-theoretic secrecy required for wireless networks. It explains how wireless networks are extremely vulnerable to eavesdropping attacks and discusses a range of security techniques including information-theoretic security, artificial noise aided security, security-oriented beamforming, and diversity assisted security approaches. It also provides an overview of the cooperative relaying methods for wireless networks such as orthogonal relaying, non-orthogonal relaying, and relay selection.Chapters explore the relay-selection designs for improving wireless secrecy against eavesdropping in time-varying fading environments and a joint relay and jammer selection for wireless physical-layer security, where a relay is used to assist the transmission from the source to destination and a friendly jammer is employed to transmit an artificial noise for confusing the eavesdropper. Additionally, the security-reliability tradeoff (SRT) is mathematically characterized for wireless communications and two main relay-selection schemes, the single-relay and multi-relay selection, are devised for the wireless SRT improvement. In the single-relay selection, only the single best relay is chosen for assisting the wireless transmission, while the multi-relay selection invokes multiple relays for simultaneously forwarding the source transmission to the destination.Physical-Layer Security for Cooperative Relay Networks is designed for researchers and professionals working with networking or wireless security. Advanced-level students interested in networks, wireless, or privacy will also find this book a useful resource.

This in-depth technical guide is an essential resource for anyone involved in the development of "smart" mobile wireless technology, including devices, infrastructure, and applications. Written by researchers active in both academic and industry settings, it offers both a big-picture introduction to the topic and detailed insights into the technical details underlying all of the key trends. "Smart Phone and Next-Generation Mobile Computing" shows you how the field has evolved, its real and potential current capabilities, and the issues affecting its future direction. It lays a solid foundation for the decisions you face in your work, whether you're a manager, engineer, designer, or entrepreneur.
+ Covers the convergence of phone and PDA functionality on the terminal side, and the integration of different network types on the infrastructure side
+ Compares existing and anticipated wireless technologies, focusing on 3G cellular networks and wireless LANs
+ Evaluates terminal-side operating systems/programming environments, including Microsoft Windows Mobile, Palm OS, Symbian, J2ME, and Linux
+ Considers the limitations of existing terminal designs and several pressing application design issues
+ Explores challenges and possible solutions relating to the next phase of smart phone development, as it relates to services, devices, and networks
+ Surveys a collection of promising applications, in areas ranging from gaming to law enforcement to financial processing

This book outlines the background and overall vision for the Internet of Things (IoT) and Machine-to-Machine (M2M) communications and services, including major standards. Key technologies are described, and include everything from physical instrumentation of devices to the cloud infrastructures used to collect data. Also included is how to derive information and knowledge, and how to integrate it into enterprise processes, as well as system architectures and regulatory requirements. Real-world service use case studies provide the hands-on knowledge needed to successfully develop and implement M2M and IoT technologies sustainably and profitably. Finally, the future vision for M2M technologies is described, including prospective changes in relevant standards. This book is written by experts in the technology and business aspects of Machine-to-Machine and Internet of Things, and who have experience in implementing solutions.

Standards included: ETSI M2M, IEEE 802.15.4, 3GPP (GPRS, 3G, 4G), Bluetooth Low Energy/Smart, IETF 6LoWPAN, IETF CoAP, IETF RPL, Power Line Communication, Open Geospatial Consortium (OGC) Sensor Web Enablement (SWE), ZigBee, 802.11, Broadband Forum TR-069, Open Mobile Alliance (OMA) Device Management (DM), ISA100.11a, WirelessHART, M-BUS, Wireless M-BUS, KNX, RFID, Object Management Group (OMG) Business Process Modelling Notation (BPMN)Key technologies for M2M and IoTcovered: Embedded systems hardware and software, devices and gateways, capillary and M2M area networks, local and wide area networking, M2M Service Enablement, IoT data management and data warehousing, data analytics and big data, complex event processing and stream analytics, knowledge discovery and management, business process and enterprise integration, Software as a Service and cloud computingCombines both technical explanations together with design features of M2M/IoT and use cases. Together, these descriptions will assist you to develop solutions that will work in the real worldDetailed description of the network architectures and technologies that form the basis of M2M and IoTClear guidelines and examples of M2M and IoT use cases from real-world implementations such as Smart Grid, Smart Buildings, Smart Cities, Participatory Sensing, and Industrial AutomationA description of the vision for M2M and its evolution towards IoT"

This book collects selected papers from the 27th Conference of Spacecraft TT&C Technology in China held in Guangzhou on November 9-12, 2014. The book features state-of-the-art studies on spacecraft TT&C in China with the theme of "Wider Space for TT&C". To meet requirements of new space endeavors, especially China's deep-space programs, China's spacecraft TT&C systems shall "go farther, measure more accurately and control better with higher efficacy". Researchers and engineers in the field of aerospace engineering and communication engineering can benefit from the book.

Focusing on connection technologies used for both single-mode and multimode fibers, this book explains multifiber connections such as mass-fusion splice and multifiber connectors. Information on fluoride glass fibers, doped fibers (EDFA), and components is included.

This book is supposed to serve as a comprehensive and instructive guide through the new world of digital communication. On the physical layer optical and electrical cabling technology are described as well as wireless communication technologies. On the data link layer local area networks (LANs) are introduced together with the most popular LAN technologies such as Ethernet, Token Ring, FDDI, and ATM as well as wireless LAN technologies including IEEE 802.x, Bluetooth, or ZigBee. A wide range of WAN technologies are covered including contemporary high speed technologies like PDH and SDH up to high speed wireless WANs (WiMAX) and 4th generation wireless telephone networks LTE. Routing technologies conclude the treatment of the data link layer. Next, there is the Internet layer with the Internet protocol IP that establishes a virtual uniform network out of the net of heterogeneous networks. In detail, both versions, IPv4 as well as the successor IPv6 are covered in detail as well as ICMP, NDP, and Mobile IP. In the subsequent transport layer protocol functions are provided to offer a connection-oriented and reliable transport service on the basis of the simple and unreliable IP. The basic protocols TCP and UDP are introduced as well as NAT, the network address translation. Beside transport layer security protocols like SSL and TLS are presented. On the upmost application layer popular Internet application protocols are described like DNS, SMTP, PGP, (S)FTP, NFS, SSH, DHCP, SNMP, RTP, RTCP, RTSP, and World Wide Web.

Motion Coordination for VTOL Unmanned Aerial Vehicles develops new control design techniques for the distributed coordination of a team of autonomous unmanned aerial vehicles. In particular, it provides new control design approaches for the attitude synchronization of a formation of rigid body systems. In addition, by integrating new control design techniques with some concepts from nonlinear control theory and multi-agent systems, it presents a new theoretical framework for the formation control of a class of under-actuated aerial vehicles capable of vertical take-off and landing. Several practical problems related to the systems' inputs, states measurements, and restrictions on the interconnection topology between the aerial vehicles in the team are addressed. Worked examples with sufficient details and simulation results are provided to illustrate the applicability and effectiveness of the theoretical results discussed in the book. The material presented is primarily intended for researchers and industrial engineers from robotics, control engineering and aerospace communities. It also serves as a complementary reading for graduate students involved in research related to flying robotics, aerospace, control of under-actuated systems, and nonlinear control theory

"Design of Modern Communication Networks" focuses on methods and algorithms related to the design of communication networks, using optimization, graph theory, probability theory and simulation techniques. The book discusses the nature and complexity of the network design process, then introduces theoretical concepts, problems and solutions. It demonstrates the design of network topology and traditional loss networks, followed by uncontrolled packet networks, flow-controlled networks, and multiservice networks. Access network design is reviewed, and the book concludes by considering the design of survivable (reliable) networks and various reliability concepts.
A toolbox of algorithms: The book provides practical advice on implementing algorithms, including the programming aspects of combinatorial algorithms.Extensive solved problems and illustrations: Wherever possible, different solution methods are applied to the same examples to compare performance and verify precision and applicability.Technology-independent: Solutions are applicable to a wide range of network design problems without relying on particular technologies.

This book explores the disruptive changes in the media ecosystem caused by convergence and digitization, and analyses innovation processes in content production, distribution and commercialisation. It has been edited by Professors Miguel Tunez-Lopez (Universidade de Santiago de Compostela, Spain), Valentin-Alejandro Martinez-Fernandez (Universidade da Coruna, Spain), Xose Lopez-Garcia (Universidade de Santiago de Compostela, Spain), Xose Ruas-Araujo (Universidade de Vigo, Spain) and Francisco Campos-Freire (Universidade de Santiago de Compostela, Spain). The book includes contributions from European and American experts, who offer their views on the audiovisual sector, journalism and cyberjournalism, corporate and institutional communication, and education. It particularly highlights the role of new technologies, the Internet and social media, including the ethics and legal dimensions. With 30 contributions, grouped into diverse chapters, on information preferences and uses in journalism, as well as public audiovisual policies in the European Union, related to governance, funding, accountability, innovation, quality and public service, it provides a reliable media resource and presents lines of future development.

This book focuseson protocols and constructions that make good use of the building blocks for symmetric cryptography. The book brings under one roof, several esoteric strategies of utilizing symmetric cryptographic blocks. The specific topics addressed by the book include various key distribution strategies for unicast, broadcast and multicast security and strategies for constructing efficient digests of dynamic databases using binary hash trees."

This book contains selected papers from the 9th International Conference on Information Science and Applications (ICISA 2018) and provides a snapshot of the latest issues encountered in technical convergence and convergences of security technology. It explores how information science is core to most current research, industrial and commercial activities and consists of contributions covering topics including Ubiquitous Computing, Networks and Information Systems, Multimedia and Visualization, Middleware and Operating Systems, Security and Privacy, Data Mining and Artificial Intelligence, Software Engineering, and Web Technology. The proceedings introduce the most recent information technology and ideas, applications and problems related to technology convergence, illustrated through case studies, and reviews converging existing security techniques. Through this volume, readers will gain an understanding of the current state-of-the-art information strategies and technologies of convergence security. The intended readership includes researchers in academia, industry and other research institutes focusing on information science and technology.

A critical appraisal of broadband systems for high-speed Internet systems. It offers a demystifying overview of existing and future mobile and fixed systems that use gigahertz or terahertz frequencies, and serves as a reference for information on most high-speed Internet systems that are currently in use or that will come into use before 2015. Making extensive use of photographs of actual systems, diagrams, and graphs depicting market developments and important system characteristics, the book supplies real-world information provided by commercial sources that helps the reader understand the realm of broadband carriers and their technologies. It also explains how these technologies interact using digital signalling in gigahertz and terahertz frequencies.

This book discusses opportunities for broadcasters that arise with the advent of broadband networks, both fixed and mobile. It discusses how the traditional way of distributing audio-visual content over broadcasting networks has been complemented by the usage of broadband networks. The author shows how this also gives the possibility to offer new types of interactive or so-called nonlinear services. The book illustrates how change in distribution technology is accelerating the need for broadcasters around the world to adapt their content distribution strategy and how it will impact the portfolios of content they offer.

"Unified Communications Forensics: Anatomy of Common UC Attacks "is the first book to explain the issues and vulnerabilities and demonstrate the attacks, forensic artifacts, and countermeasures required to establish a secure (UC) environment.

This book is written by leading UC experts Nicholas Grant and Joseph W. Shaw II and provides material never before found on the market, including:

analysis of forensic artifacts in common UC attacks

an in-depth look at established UC technologies and attack exploits

hands-on understanding of UC attack vectors and associated countermeasures

companion website http: //secvoip.comgiving readers access to the most up-to-date information on UC attacks.

Provides key information for hackers and pen testers on the most current Unified Communications implementations.

The only book to explore and demonstrate how to work with digital artifacts from attacks within the UC environment.

Deals with UC security from multiple angles-less about theory and more about hands-on threat defense and forensics. "

Here's a complete and up-to-date introduction to the analysis and design of infrared and electro-optical (EO) imaging systems. This comprehensive reference details the principles and components of the Linear Shift-Invariant (LSI) infrared and electro-optical systems and shows you how to combine this approach with calculus and domain transformations to achieve a successful imaging system analysis. Ultimately, the steps described in this book lead to results in quantitative characterizations of performance metrics such as modulation transfer functions, minimum resolvable temperature difference, minimum resolvable contrast, and probability of object discrimination.

The book includes an introduction to two-dimensional functions and mathematics which can be used to describe image transfer characteristics and imaging system components. You also learn diffraction concepts of coherent and incoherent imaging systems which show you the fundamental limits of their performance. By using the evaluation procedures contained in this desktop reference, engineers and program managers become capable of predicting both sensor test and field performance and quantifying the effects of component variations. "Introduction to Infrared and Electro-Optical Systems" contains over 500 equations.

In recent years, the paradigm of video coding has shifted from that of a frame-based approach to a content-based approach, particularly with the finalization of the ISO multimedia coding standard, MPEG-4. MPEG-4 is the emerging standard for the coding of multimedia content. It defines a syntax for a set of content-based functionalities, namely, content-based interactivity, compression and universal access. However, it does not specify how the video content is to be generated. To generate the video content, video has to be segmented into video objects and tracked as they transverse across the video frames. This book addresses the difficult problem of video segmentation, and the extraction and tracking of video object planes as defined in MPEG-4. It then focuses on the specific issue of face segmentation and coding as applied to videoconferencing in order to improve the quality of videoconferencing images especially in the facial region.
Modal-based coding is a content-based coding technique used to code synthetic objects that have become an important part of video content. It results in extremely low bit rates because only the parameters needed to represent the modal are transmitted. Model-based coding is included to provide background information for the synthetic object coding in MPEG-4. Lastly, MPEG-4, the first coding standard for multimedia content is described in detail. The topics covered include the coding of audio objects, the coding of natural and synthetic video objects, and error resilience.
"Advanced Video Coding" is one of the first books on content-based coding and MPEG-4 coding standard. It serves as an excellent information source and reference for both researchers and practicing engineers.

This book discusses the challenges in the convergence of technologies as the Internet of Things (IoT) evolves. These include sensing, computing, information processing, networking, and controlling intelligent technologies. The contributors first provide a survey of various assessment and evaluation approaches available for successful convergence. They then go on to cover several operational ideas to apply. The contributors then discuss the challenges involved bridging gaps in computation and the communication process, hidden networks, intelligent decision making, human-to-machine perception and large-scale IoT environments. The contributors aim to provide the reader an overview of trends in IoT in terms of performability and traffic modeling and efforts that can be spent in assessing the graceful degradation in IoT paradigms. Provides a survey of IoT assessment and evaluation approaches; Covers new and innovative operational ideas that apply to the IoT industry and the industries it affects; Includes chapters from researchers and industry leaders in IoT from around the world.

Collaboration in highly distributed organizations of people, robots, and autonomous systems is and must be revolutionized by engineering augmentation. The aim is to augment humans' abilities at work and, through this augmentation, improve organizations' abilities to accomplish their missions. This book establishes the theoretical foundations and design principles of collaborative e-Work, e-Business and e-Service, their models and applications, design and implementation techniques. The fundamental premise is that without effective e-Work and e-Services, the potential of emerging activities, such as e-Commerce, virtual manufacturing, tele-robotic medicine, automated construction, smart energy grid, cyber-supported agriculture, and intelligent transportation cannot be fully materialized. Typically, workers and managers of such value networks are frustrated with complex information systems, originally designed and built to simplify and improve performance. Even if the human-computer interface for such systems is well designed, the information and task overloads can be overwhelming. Effective delivery of expected outcomes may not occur. Challenges and emerging solutions in the context of the recently developed CCT, Collaborative Control Theory, are described, with emphasis on issues of computer-supported and communication-enabled integration, coordination and augmented collaboration. Research results and analyses of engineering design methods and complex systems management techniques are explained and illustrated.

Strategies and Policies in Digital Convergence is the authoritative reference source describing issues in business strategy and public policy rising from digital convergence. Cutting-edge descriptions of mobile communications, broadband networks, and digital multimedia broadcast services are provided. This Premier Reference Source presents new business opportunities generated by digital convergence, and raises governance issues caused by this union. It provides a comprehensive overview of the technological aspects of digital convergence and the resulting business strategies and public policies.

This resource examines the four core technologies behind today's broadband networks. Professionals get coverage of TCP/IP, ATM, SDH/SONET and WDM networking technologies, which are being utilized to meet the demands of today's diverse service features. The text presents a framework of networking principles that forms a basis of the comparison of these technologies with respect to their relative strengths, weakness and fields of use. Moreover, practitioners learn how the technologies differ, what they have in common, and how they interact.

Receivers systems are considered the core of electronic warfare (EW) intercept systems. Without them, the fundamental purpose of such systems is null and void. This book considers the major elements that make up receiver systems and the receivers that go in them. This resource provides system design engineers with techniques for design and development of EW receivers for modern modulations (spread spectrum) in addition to receivers for older, common modulation formats. Each major module in these receivers is considered in detail. Design information is included as well as performance tradeoffs of various components. Major factors that influence the functioning of the modules are identified and discussed. Key performance parameters are identified as well, and approaches to achieving design goals are considered.

This book investigates the coordinated power management of multi-tenant data centers that account for a large portion of the data center industry. The authors include discussion of their quick growth and their electricity consumption, which has huge economic and environmental impacts. This book covers the various coordinated management solutions in the existing literature focusing on efficiency, sustainability, and demand response aspects. First, the authors provide a background on the multi-tenant data center covering the stake holders, components, power infrastructure, and energy usage. Then, each power management mechanism is described in terms of motivation, problem formulation, challenges and solution.