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Books > Business & Economics > Business & management > Office & workplace > Working patterns & practices > General
Schon seit uber einem Jahrhundert hat sich unsere Arbeitswelt immer wieder verandert. Durch die Covid-19-Pandemie hat die Digitalisierung des Arbeitsplatzes einen nachhaltigen Schub erhalten. Mit dem zunehmenden Ruckgang der Pandemie kehren Fachkrafte wieder in das klassische Buro zuruck. Dennoch ist die Arbeitswelt nicht mehr die, die wir kannten. Der Spagat zwischen Home und Office wird unsere Arbeitswelt dominieren, weshalb es gilt, die Vorteile beider Welten in einer hybriden Arbeitskultur zu vereinen. Doch wie kann dieser Spagat ausgestaltet werden? In diesem Essential werden erste Antworten aus Wissenschaft und Praxis gegeben und Empfehlungen formuliert, die Praktiker*innen in der Strategiefindung helfen sowie Dozierenden und Studierenden als Input fur die weitere Forschung dienen sollen.
We all need more hours in the day, as we spend more time than ever
working, studying and caring.
In recent years, Congress has enacted several federal laws addressing telemarketing fraud and practices. As a result, both the Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) have established regulations covering the $720 billion telemarketing industry in the United States. It is estimated that consumers lose over $40 billion a year to fraudulent telemarketers. Although the vast majority of telemarketers are legitimate business people attempting to sell a particular product or service, there are unscrupulous individuals and companies violating telemarketing rules and promoting various fraudulent schemes aimed at parting consumers from their money. The FCC, FTC, and several consumer groups and government/business partnerships identified in this book provide extensive information on telemarketing. This book provides summaries of the federal laws and regulations particular to telemarketing, the establishment of a national do-not-call registry, and on the options that are available to consumers to attempt to limit the calls that they receive from telemarketers and to report questionable telemarketing practices to local or federal authorities.
Delivers expert guidance on balancing the inherent opportunities for growth with the risks inherent in a hybrid workplace. Remote or office? It's an ongoing debate overtaking productive conversation in many companies. The great debate of remote versus office begins with the myth of separate worlds we all live in: work-life and personal-life. For centuries, work and home were separated by physically going to and from the office. The separation was actually a myth because while we went between two different locations, each of us is one person. Our bosses may have not known anything about our or friends, and vice versa, but we did. Two worlds. One person. Multiply that reality by 6 million workplaces in the United States alone, and it becomes clear how much of a difference to employee and employer satisfaction--and GDP--a healthy hybrid model for work might represent. In this book, Julie Kantor and Felice Ekelman deliver expert guidance on balancing the inherent opportunities for growth with the risks inherent in a hybrid workplace. Given hybrid work is now the norm, leaders need to ensure that remote work is productive, and employees are engaged, both within legal guardrails. This will begin with organizations defining a flexible approach to remote work that aligns with values and business needs. Then, leaders need to be empowered to make decisions regarding how, where and when work is done. These decisions include and impact achieving success, facilitating engagement, attracting, and retaining talent, clarifying roles and responsibilities, maximizing equity, minimizing bias, and establishing a culture in which employees can thrive. Thrive provides an explanation of the various new work arrangements, with insights as to the benefits and shortcomings of each arrangement. Central to the work is a comprehensive outline of the "7-C's" which include culture and communication as a centerpiece to successful leadership. Leaders will find Thrive's practical advice useful: each section includes a host of action items which will enable leaders to implement change in their workplace. For those companies who seek to be known as a "best-in-class" employer, Thrive is a must-read for leadership. Thrive is a resource leaders will turn to again and again for encouragement and advice.
Workers' control of industry, a phrase coined by the Guild Socialists, recalls the libertarian aspirations of the first rebels against the slavery inherent in the capitalist mode of production. A history and analysis of the workers in Britain who own and control their workplaces....
Business is Personal. A statement on life as a business owner. Being the leader of your own life is the greatest lesson in business. Your business is personal as it is yours. We live in a fast paced, over-connected world. Relying on your own instincts and knowing the dreams you hold for your version of success, ambition and happiness will ensure you have the life you want and not the life you compare yourself with. Business is Personal shares the areas of business that are rarely discussed, but have been learned the hard way by Penny and others. The emotions we need to understand, the mind we can be in control of, and tools Penny learned, following years of hard work and many challenging moments. Penny has poured her heart into this book and it is incredibly revealing.
Which mindset do you think existing Boards and CEOs are in when it comes to HRDs being able to make the move to CEO? Have you ever asked the question why HR Directors don't make the move to CEO? Why Boards and CEOs ignore "HRness"? Is HR really dead? Where is HR's guiding North Star? Could you imagine an HR Director being your CEO? In Human Resources Changes the World, Glenn G Jones examines the available research and sets out the reasons why HR is not progressing to its full potential; it will surprise you. If you've never thought of becoming a CEO and you are in HR, then think again. After over thirty years in HR and six years in freelance HR consulting, the above questions have become something that Glenn needed to tackle. In this book, Glenn sets out the actions and mindset that must be adopted to enable HR to really change the world in the 21st century.
Remote working makes us happier, more productive and more profitable, but it can bring its own set of challenges. How do we manage our work-life balance; communicate and collaborate effectively as teams; and ensure our technology is efficient? In Work Remotely, Penguin Business Experts Anastasia Tohme and Martin Worner explain everything you need to know: - Set your own targets and monitor productivity - Establish boundaries between working hours and free time - Manage effective communication and decision-making at a distance Including case studies from the companies around the world who are innovating and revolutionizing the way we work, Work Remotely shares useful advice and practical tips to ensure you get the most out of working away from the office environment.
THE SUNDAY TIMES BUSINESS BESTSELLER, January 2022 'An insightful guide, filled with actionable advice to empower leaders hoping to improve their professional abilities and make meaningful change in their lives' Richard Branson 'What I love about this book is that it gives us the tools to guide ourselves and know that change and our true value is within us all' Mary Portas Our careers are full of potential and possibilities, uncertainty and change. There is no such thing as a straight line to success and there are times when we get stuck, face obstacles, feel frustrated or want to explore new opportunities. In these moments the best place to start is by coaching yourself. No one can solve your problems better than you can, and learning to coach yourself will accelerate your self-awareness and help you take control of your career. In You Coach You, you'll learn the mindset, skillset and toolkit you need to coach yourself. You'll discover practical support on some of the most common coaching challenges including: - Exploring your progression possibilities and making them happen - Building your resilience reserves and turning adversity into action - Moving beyond busy to time well spent and finding the right work-life fit for you - Building the beliefs that help you succeed and overcoming setbacks - Creating the connections you need for your career and fixing friction in difficult relationships - Developing a sense of direction and a purpose that is motivating and meaningful for you Packed with ideas for action and insightful tools, this practical book will help you to get unstuck, and increase your confidence in and control over your career. If you enjoyed reading this, check out The Squiggly Career, Helen and Sarah's Sunday Times no. 1 bestselling guide to supercharging your confidence, playing to your strengths and setting yourself up for success.
Researchers have found that the accelerated pace of modern office life is taking its toll on productivity, employee engagement, creativity and well-being. Faced with a relentless flood of information and distractions, our brains try to process everything at once increasing our stress, decreasing our effectiveness and negatively impacting our performance. Ironically, we have become too overworked, unfocused, and busy to stop and ask ourselves the most important question: What can we do to break the cycle of being constantly under pressure, always-on, overloaded with information and in environments filled with distractions? Do we need to accept this as the new workplace reality and continue to survive rather than thrive in modern day work environments? Thankfully, the answer is no. In their new book, ONE SECOND AHEAD: Enhance Your Performance at Work with Mindfulness (Palgrave Macmillan; November 2015), Rasmus Hougaard, Jacqueline Carter, and Gillian Coutts demonstrate that it is possible to train the brain to respond differently to today's constant pressures and distraction. All it takes is one second. They propose that we need to learn to work differently so we are more focused, calm and have less clutter in our mind so we can better manage our time and attention. What if we could hit the 'pause' button on our day, step back, and meet challenges with a sense of clarity and purpose? And what if there was a way not just of 'getting things done,' but ensuring that what does get done are the right things to do? Based on a program in corporate mindfulness designed by Hougaard and the partners of The Potential Project, One Second Ahead provides practical tools and techniques as well as real-world examples and lessons from organizations that have implemented mindfulness on a large scale. Thoroughly tested in a diverse range of industries, this program has resulted in measurable increases in productivity, effectiveness, and job satisfaction. With the new mindset proposed in One Second Ahead, readers will be able to put an end to ineffective multitasking, unproductive meetings, poor communication, and other unhealthy workplace behaviors by applying mindfulness to every day work life. All too often, we think that being mindful requires engaging in a special activity like meditation or yoga. Sure, these activities are beneficial and important to train the mind, but there are many simple things we can do to be mindful all day long. One Second Ahead is a handbook for more mindful work that offers: Practical, easy to apply, tools and techniques to enhance performance and effectiveness in day to day work activities such as meetings, emails, communication, planning, creativity and more Real-world stories of how mindfulness changed the workdays of leaders and front line employees Tips for cultivating mental strategies and routines that can reduce clutter, increase focus, and rewire your brain to enhance presence, patience, kindness and other valuable mind states Simple yet detailed step-by-step instructions for a more systematic approach to mindfulness training to enhance focus and awareness Guidelines for a 10-minute-per-day mindfulness program that can reshape your life both at work and at home; A reproducible planning worksheet and further resources in the Appendix. One Second Ahead can transform daily work life by helping individuals and teams realize more of their potential through greater focus and awareness. The tools and techniques in this book can transform individual and organizational performance one mind at a time.
For too long our lives have been dominated by the 'under one roof' Industrial Revolution model of work. That era is now over. As remote working is becoming increasingly more flexible, there is no longer a reason for the daily roll call, of the need to be seen with your butt on your seat in the office. The technology and necessity to work remotely and to avoid the daily grind of commuting and meetings has finally come of age. Bestselling authors Jason Fried and David Heinemeier Hansson are the masters of making it work at tech company 37signals. Remote: Office Not Required combines eye-opening ideas with entertaining narrative. With its almost prescient content, the book will convince you that working remotely increases productivity and innovation, and it will also teach you how to get it right - whether you are a manager, working solo or one of a team. Chapters include: 'Talent isn't bound by the hubs', 'It's the technology, stupid', 'When to type, when to talk', 'Stop managing the chairs' and 'The virtual water cooler'. Brilliantly simple and refreshingly illuminating this is a call to action to end the tyranny of being shackled to the office.
Forget the old concept of the 9-5. In a changing world, companies around the globe are redesigning the working week to increase efficiency, health, productivity and happiness in their employees. Now you can do the same. A growing number of businesses are shortening their working weeks to address problems with low productivity, poor mental health and unequal working opportunities. Workers are still paid the same salary for a four-day week and the results are revolutionary; so much so that a pilot scheme has recently launched in the UK, based on this model. In Shorter, bestselling author of Rest Alex Pang studies these trailblazing businesses working fewer hours, where managers are reporting their teams to be: - More creative in their problem solving - Happier and with lower stress and anxiety and cases of burn out - More productive Pang will reveal step by step how they have gone about making these changes, the challenges and solutions and, most importantly, how you can do the same.
Shedding light on class division, this book offers solutions to class bias in the workplace by analyzing real experiences, social norms, education, wealth, and more. The renewed focus on class, race and equality in the workplace and beyond is making an indelible mark on society. This clarion call for change is sweeping inequality from every corner of the nation, including law enforcement, schools, and businesses. And within the past five years, diversity and inclusion, as well as unconscious bias, have been the main drivers of organizational training, politics, and community engagement. What's Your Zip Code Story helps clarify the intersection of class bias and racial disparity in the workplace and arms organizations with the knowledge to not only have productive discussions, but also adopt effective solutions. Gross instructs class-migrants--whether college students, recent graduates, or overlooked employees--on how to climb the career lattice and transform themselves from undervalued employees to respected leaders. The book tackles challenges that class-migrants encounter when navigating the workplace and provides operative practices that can be utilized to hone new professional skills and drive positive change in workplace culture. It is a powerful tool that will inspire marginalized employees who are hungry for personal and professional growth, as well as give insight to business leaders seeking a new way to engage their teams. Through the lived experiences of the author and research-based strategies, readers will find insights on how to increase workplace engagement and business performance.
Presents timely, implementable, and easy practices for the modern workplace, and demonstrates how leaders can be mindful, listen deeply, and embrace tension to enable organizations, and people, to succeed in uncertain times. Leading is by no means an easy task. We expect our leaders to be steadfast but also flexible. We need leaders to show us the way, but also to deeply listen and recognize the expertise of those around them. In Mindfully Wise Leadership, Keren Tsuk, founder of consulting group Wisdom To Lead, seeks to revolutionize the process by which leaders manage their organizations and their people. Through her research in the field, Tsuk found that, with the application of mindfulness techniques, individuals can not only improve their effectiveness in the management of others but also in the management of their own needs, building better futures for everyone. It's for these reasons that leading organizations such as Google, Facebook, LinkedIn, Aetna, and Apple have already implemented mindfulness programs, which have resulted in increased productivity, innovation, and employee engagement. Mindfully Wise Leadership offers precise tools for leaders to learn how to: Listen to their employees, their customers and the market in new ways Engage employees from a place of meaning, purpose, intrinsic motivation and connection Utilize a central tool called dialogue space that enables creative solutions to emerge Hold tensions and create a culture that enables a flow experience
What do you do when work is overwhelming, it feels like you're completely lost, and every mistake you make seems to pile more pressure on your shoulders? 'This book is the resilience you need to adapt and thrive as you enter the workplace.' Paul Jarvis, author of Company of One ________________ The definitive careers guide for starting out in today's working world. It's never been tougher to get started in your career. In a world where entry-level positions require years of experience, it can feel like you've fallen behind before you've even begun. Even when you finally manage to get yourself a job, how do you make sure you're standing out from the crowd and succeeding? In How to Go to Work, careers experts Lucy Clayton and Steven Haines deliver the indispensable guide to surviving and thriving at work. Whether you've just begun working your first Saturday shift, you're about to start an apprenticeship, or you're already climbing the leadership ladder, it's chock-full of the vital advice you need to jump-start your professional life. This practical and accessible guide will show you how to: - Find the right work experience and internships to make the best of your time - Deal with mistakes and handle the pressure that comes with professional work - Gain confidence, authority and resilience, and thrive in your role - Navigate the ups and downs of your early career and make fast progress From getting your foot through the door, to dealing with office politics and toxic workplaces, to negotiating pay, pensions and promotions, How to Go to Work is the essential manual for anyone embarking upon or consolidating their career. Using the collective wisdom of CEOs, creatives, scientists, activists and professionals in every industry, presented in the style of an entertaining but direct guide, Clayton and Haines prepare you for the ride of your life. ________________ 'A vital book to anyone trying to get their head round the challenges or work. Deadly serious advice delivered in a style that is never deadly serious. An important but entertaining read' Bruce Daisely, bestselling author of The Joy of Work 'Full of invaluable advice for those at the start of their career' Cate Sevilla, author of How to Work Without Losing Your Mind
The International Longshore and Warehouse Union (ILWU) remains one of the best examples of a labor union that traces its origins to radical anti-racist principles. Today, very few mainstream unions remain that were founded on militant, radical, and "anti-racist" principles. The ILWU remains the strongest port union in the United States, and its members are among the highest paid blue-collar union workers in the world. Drawing on in-depth interviews, archival oral histories research, and ethnographic observation, Solidarity Forever? highlights the struggle of a key group of Black and women leaders who fought for racial and gender equality in the ports of Southern California. The book argues that institutional and cultural forms of racial and gender inequality are embedded within US trade union locals leading to the following deleterious consequences for unions: (1) a proliferation of internal discrimination lawsuits within unions, which can cost the union International, or union local, potentially millions of dollars in legal fees and financial settlements thereby redistributing precious financial resources that could be spent on key activities related to making unions stronger from outside attacks; (2) an erosion of trust and solidarity among workers, the key values of any successful union, which ultimately undermines the radical democratic potential of unions and rank-and-file participation in union politics; and (3) the undermining of workers of color and women workers as full and equal participants in the labor movement. The future of organized labor in the United States could very well be determined by the ability of the labor movement, and labor unions in particular, to listen to those workers who have been relegated to the margins of the global economy-workers of color, immigrant workers, women workers, and all workers in the Global South.
Award-winning Hira Ali examines the myriad of challenges women face on their road to professional success. Informed by her 13 years of coaching experience and survey responses from 300 working women, she reveals the universal internal and external roadblocks that can impede a woman's climb to the top, regardless of her culture or geography. This go-to guide for working women explores FOMO (the Fear of Missing Out), Imposter Syndrome, perfectionism and sexual harassment, among other issues. She moves beyond problems and empowers her readers with real solutions to help them break the glass ceiling. Written by a successful career woman for the benefit of career women around the world, Her Way to the Top demonstrates that women are all in this together, and together they can make a difference for each other.
The rapid growth of our digital world has brought huge advantages - access to information anywhere, at any time, and the ability to communicate with colleagues, family and friends around the globe in real-time. But in other ways, the same technology has also disconnected us. Computers risk becoming less of a productivity tool and more like information firehoses, drowning us in a deluge of data that can keep us from doing meaningful, real work. The devices in our hands connect us like never before, but they vie for our attention to the point where they are beginning to disconnect us from the real world. In this book, Dave Coplin, Chief Envisioning Officer at Microsoft UK, argues that right now it feels like the machines are taking over but if we stop thinking about the digital deluge as a problem and instead see it as an incredible opportunity we will be able to redress the balance. Technology offers our society so much but it is up to us, the humans, to rise to that potential.
Being laid off can be a traumatic event. The unemployed worry about how they will pay their bills and find a new job. In the American economy's boom-and-bust business cycle since the 1980s, repeated layoffs have become part of working life. In A Company of One, Carrie M. Lane finds that the new culture of corporate employment, changes to the job search process, and dual-income marriage have reshaped how today's skilled workers view unemployment. Through interviews with seventy-five unemployed and underemployed high-tech white-collar workers in the Dallas area over the course of the 2000s, Lane shows that they have embraced a new definition of employment in which all jobs are temporary and all workers are, or should be, independent "companies of one." Following the experiences of individual jobseekers over time, Lane explores the central role that organized networking events, working spouses, and neoliberal ideology play in forging and reinforcing a new individualist, pro-market response to the increasingly insecure nature of contemporary employment. She also explores how this new perspective is transforming traditional ideas about masculinity and the role of men as breadwinners. Sympathetic to the benefits that this "company of one" ideology can hold for its adherents, Lane also details how it hides the true costs of an insecure workforce and makes collective and political responses to job loss and downward mobility unlikely.
The Organization of Employment explores the diversity in the organization of employment among advanced industrial societies. In particular, it focuses on the implications of distinctive employment systems for international competitiveness, organizational performance, and social divisions and considers the impact of globalization on the sustainability of such diversity.
Escape the cube. Ditch the commute. It's not just a dream anymore.
There is a general consensus that deep-seated changes are reshaping the way production and work are organized, the way employees, employers and their representatives deal with each other, and the way governments seek to shape society. In this work a group of leading scholars take stock of the evidence and implications of the new workplace. Drawing on examples from a variety of national contexts, they seek to characterize the nature of contemporary workplace change, and assess its implications for the organization of work for workers, for employment relations and for public policy. |
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