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Books > Business & Economics > Business & management > Office & workplace > Working patterns & practices > General

Contact centre operations: Fet level 3: Textbook (Paperback): R. Pressler, T. Hanna Contact centre operations: Fet level 3: Textbook (Paperback)
R. Pressler, T. Hanna
R516 Discovery Miles 5 160 Ships in 5 - 10 working days
Time Mastery - Banish Time Management Forever (Paperback): John McLachlan, Karen Meager Time Mastery - Banish Time Management Forever (Paperback)
John McLachlan, Karen Meager
R363 R327 Discovery Miles 3 270 Save R36 (10%) Ships in 9 - 17 working days

Move Beyond Time Management Become a Time Master Have you tried the latest time management techniques and still feel overwhelmed? Are you fed up with having to 'think' about prioritising, decision making and squeezing things in? Do you wish life would just flow better? Then this is the book for you. This book will allow you to master your own time and not be controlled by other people's priorities. Understand how your own preferences, style and interests impact how you use your time and be able to: - Incorporate simple changes in your day to day activities that give you back control. - Learn how other people see time and how you can use that to help them become more efficient and effective. - Make the most of your time for the things that are important to you. Whether you want to get more done at work, delegate better, manage the priorities at home or just spend more time doing things that bring you joy, Karen and John will help you develop an approach to time that is efficient and fits with your unique personality.

The Evolution of the Modern Workplace (Hardcover): William Brown, Alex Bryson, John Forth, Keith Whitfield The Evolution of the Modern Workplace (Hardcover)
William Brown, Alex Bryson, John Forth, Keith Whitfield
R2,085 Discovery Miles 20 850 Ships in 10 - 15 working days

The last twenty-five years have seen the world of work transformed in Britain. Manufacturing and nationalized industries contracted and private services expanded. Employment became more diverse. Trade union membership collapsed. Collective bargaining disappeared from much of the private sector, as did strikes. This was accompanied by the rise of human resource management and new employment practices. The law, once largely absent, increasingly became a dominant influence. The experience of work has become more pressured. The Evolution of the Modern Workplace, first published in 2009, provides an authoritative account and analysis of these changes and their consequences. Its main source is the five Workplace Employment Relations Surveys that were conducted at roughly five-year intervals between 1980 and 2004. Drawing on this unique source of data, a team of internationally renowned scholars show how the world of the workplace has changed, and why it has changed, for both workers and employers.

The American Workplace - Skills, Pay, and Employment Involvement (Hardcover): Casey Ichniowski, David I Levine, Craig Olson,... The American Workplace - Skills, Pay, and Employment Involvement (Hardcover)
Casey Ichniowski, David I Levine, Craig Olson, George Strauss
R1,499 Discovery Miles 14 990 Ships in 10 - 15 working days

This volume contributes to a growing consensus about effective workplace practices. The collection combines detailed studies of single industries (automobile assembly, apparel, and machine tools) with cross-industry studies of financial performance. Compared to most past investigations, the research here has better measures of both workplace practices and organizational performance. The contributors find that systems of innovative human resource management practices can have large effects on business performance. Success does not come from any single innovation, but from a coherent system encompassing pay, training, and employee involvement.

Voices of Guinness - An Oral History of the Park Royal Brewery (Hardcover): Tim Strangleman Voices of Guinness - An Oral History of the Park Royal Brewery (Hardcover)
Tim Strangleman
R1,755 Discovery Miles 17 550 Ships in 10 - 15 working days

Imagine a workplace where workers enjoyed a well-paid job for life, one where they could start their day with a pint of stout and a smoke, and enjoy free meals in silver service canteens and restaurants. During their breaks they could explore acres of parkland planted with hundreds of trees and thousands of shrubs. Imagine after work a place where employees could play over thirty sports, join one of the theater groups or dozens of other clubs. Imagine a place where at the end of a working life you could enjoy a company pension from a scheme you had never contributed a penny to. Imagine working in buildings designed by an internationally renowned architect whose brief was to create a building that "would last a century or two." This is no fantasy or utopian vision of work but just some aspects of the working conditions enjoyed by employees at the Guinness brewery established at Park Royal West London in the mid-1930s. In this book, Tim Strangleman tells the story of the Guinness brewery at Park Royal, showing how the history of one plant tells us a much wider story about changing attitudes and understandings about work and the organization in the twentieth and early twenty-first centuries. Drawing on extensive oral history interviews with staff and management as well as a wealth of archival and photographic sources, the book shows how progressive ideas of workplace citizenship came into conflict with the pressure to adapt to new expectations about work and its organization. Strangleman illustrates how these changes were experienced by those on the shop floor from the 1960s through to the final closure of the plant in 2005. This book asks striking and important questions about employment and the attachment workers have to their jobs, using the story of one the UK and Ireland's most beloved brands, Guinness.

Social Media at Work - How Networking Tools Propel Organizational Performance (Hardcover): Arthur L. Jue, Jackie Alcalde-Marr,... Social Media at Work - How Networking Tools Propel Organizational Performance (Hardcover)
Arthur L. Jue, Jackie Alcalde-Marr, Mary Ellen Kassotakis
R659 R553 Discovery Miles 5 530 Save R106 (16%) Ships in 10 - 15 working days

The definitive guide for using social media to build more effective organizations

Today's networking technologies-wikis, blogs, and social networking sites-are changing how we build professional relationships and work collaboratively. In this insightful book, three organizational development experts from Oracle Corporation offer executives down-to-earth strategies for leveraging the power of social media to build more effective and agile organizations, engage employees, and sustain competitiveness.Offers practical advice for using social media (wikis, blogs, and social networking sites) to increase organizational effectivenessPresents proven recommendations for building teams, accelerating learning, and fostering innovation by adopting social networking toolsShows how to tap into the power of social networks to improve organizational performanceDemonstrates how social media will help organizations thrive for years to come by drawing on case studies from companies like Intel, Cisco, Nokia, and others

Style and Substance - A guide for women who want to win at work (Hardcover): Helena Morrissey Style and Substance - A guide for women who want to win at work (Hardcover)
Helena Morrissey
R438 R400 Discovery Miles 4 000 Save R38 (9%) Ships in 9 - 17 working days

'An inspiring guide to developing your personal brand, achieving your career goals and shaping the future of work' Red 'Everything every career woman needs to know and yet is rarely shared so honestly' Anya Hindmarch 'Refreshingly relevant and practical' Roksanda Ilincic Women have made great advances in the workplace, but despite that - and the overwhelming amount of career advice out there - the same questions continue to arise: how to succeed in a man's world, how to combine a career with a family, how to be authentic and fit in, and whether it is even possible to achieve a work-life balance while chasing career goals. Unfortunately, much of the advice women are offered is badly out of date and lacking in 'cut-to-the-chase' strategies that really tally with their experience of the workplace now. What's more, the advice often tends to be defensive, focused on overcoming obstacles rather than drawing upon strengths. Style and Substance starts from a very different perspective. Written by Helena Morrissey, who has learned through her own experiences as a woman in the workplace and as a business leader, it will help you understand what really matters when it comes to career progression today, whatever your age, situation and aspirations. Style and Substance will show you how to build your own style - your personal brand - and how to have confidence in it, and in yourself. Once you realise how much agency you have and the steps that you can take to look the part, sound the part, feel the part and therefore be the part, you'll be empowered to achieve your goals in your own way, secure in who you are and what you have to offer.

Thrive in the Future of Work - How Embracing an Agile Mindset Will Benefit You and Your Organisations (Paperback): Kevin Empey Thrive in the Future of Work - How Embracing an Agile Mindset Will Benefit You and Your Organisations (Paperback)
Kevin Empey; Foreword by David Ulrich
R756 Discovery Miles 7 560 Ships in 18 - 22 working days

THRIVE IN THE FUTURE OF WORK provides a journey through the realities, implications and solutions for the rapidly changing world of work we live in today. It is not trying to be the remedy for future of work success. It is a practical account of what we know so far from those who have been there - and both a guide and an invitation for you to explore what your path will be towards future of work readiness and fulfilment. The book is presented in four parts across 10 chapters. Each chapter provides a mix of facts, research, case studies, tools and prompts to help readers address the question of what they can do in practical terms to help future-proof themselves and ytheir organisations in the changing world of work. Part 1: "The Changing World of Work and the Agility Challenge" examines the shifts and trends apparent in the world of work and how they have intensified in recent years. We explore what the Future of Work means in practical terms and how can it be broken down at individual and organisational level. The case for Agility as a core capability for future of work readiness is discussed and we explore the challenges and benefits of Agility and how it can be managed. Part 2: "Future-Fit and Future-Ready" focuses on Future of Work readiness and Agility at the individual level. We look at the elements and benefits of an agile mindset - and skillset - and how these can help to proactively manage uncertainty and change with purpose and confidence. The research-based elements of personal agility are explored to demonstrate how individuals can - and already are - successfully navigating the challenges and opportunities presented by the changing world of work. Part 3: "The Future-Ready Organisation" explores the practical realities and implications of the Future of Work at the wider organisational level. We discuss the emergence of a New Employment Deal, as well its implications, challenges and opportunities for leaders, employees and for HR. We look at the future role of the leader and of HR in shaping the new world of work. Part 4: "A Call to Action for the Future" examines the emerging choices for navigating the Future of Work at the societal level, especially in relation to areas such as ESG, education and employment policy. We explore what is needed from all of us as a society to proactively create a work environment where no one is left behind and for "good work" to thrive into the future. Finally, Your Call to Action summaries the key messages from the book and outlines five practical steps readers can take in navigating their own path into the Future of Work.

How the Best Leaders Lead - Proven Secrets to Getting the Most Out of Yourself and Others (Paperback): Brian Tracy How the Best Leaders Lead - Proven Secrets to Getting the Most Out of Yourself and Others (Paperback)
Brian Tracy
R474 Discovery Miles 4 740 Ships in 18 - 22 working days
Inside Out - The Equity Leader's Guide to Undoing Institutional Racism (Paperback): Caprice D. Hollins Inside Out - The Equity Leader's Guide to Undoing Institutional Racism (Paperback)
Caprice D. Hollins
R494 Discovery Miles 4 940 Ships in 10 - 15 working days

Essential steps for leaders working to build an antiracist organization Providing a roadmap to workplace and organizational change, Inside Out is packed with practical tools for working collectively towards racial justice and dismantling institutional racism. This essential guide includes: An adaptive approach to moving race conversations forward with authenticity and genuine curiosity Concrete strategies to help unpack the painful legacies of power, privilege, and oppression A framework including awareness, knowledge, skills, and action/advocacy Key components for engaging effectively, calling people in, bridging the divide, identifying and addressing microaggressions, and guiding difficult interactions Critical cross-cultural skills for facilitators and leaders faced with fears, worries, conflicts, and concerns that surface in PoC and White participants Helpful suggestions for equity leaders trying to find their why and identify their foundational beliefs, as well as tips for practicing self-care to lessen burnout and fatigue How to establish an equity team and bring decision makers on board Checklists, discussion questions, recommended readings, best practices, and many other valuable resources. Inside Out is written specifically for prospective leaders championing diversity, equity, and inclusion in their workplace. It is a must-read for anyone guiding the challenging work of becoming an anti-racist organization where no one's identity is a barrier to access or opportunity and everyone belongs.

Appreciate it! - The Playbook for Employee Recognition (Paperback): Debra Corey Appreciate it! - The Playbook for Employee Recognition (Paperback)
Debra Corey
R538 R502 Discovery Miles 5 020 Save R36 (7%) Ships in 18 - 22 working days
How to Find Work That You Love - When You're Stuck In a Job That You Hate (Paperback): Suzanne Gelb Jd How to Find Work That You Love - When You're Stuck In a Job That You Hate (Paperback)
Suzanne Gelb Jd
R594 Discovery Miles 5 940 Ships in 18 - 22 working days
The Organized Mind - The Science of Preventing Overload, Increasing Productivity and Restoring Your Focus (Paperback): Daniel... The Organized Mind - The Science of Preventing Overload, Increasing Productivity and Restoring Your Focus (Paperback)
Daniel Levitin 1
R364 Discovery Miles 3 640 Ships in 10 - 15 working days

In The Organized Mind, New York Times and Sunday Times bestselling author and neuroscientist Daniel Levitin offers practical solutions to the problems of information overload. ___________________________________________________ Overwhelmed by demands on your time? Caught in an unproductive spiral of emails and multitasking? You're not alone. When we're deluged with information our creativity plummets, our decision making suffers and we grow absent-minded. Nowadays, we drown in our inboxes, forever juggle several tasks at once and try to make complex decisions ever more quickly. This is information overload. Combining the latest neuroscience with everyday examples, Daniel Levitin explains how to take back control of your life - from your home to your business to your children - all through organization. You'll discover life-changing facts about: - How to make the most of your brain's daily processing limit - Why pressing Send or clicking Like are addictive - Why daydreaming is your brain at its most productive - What the most successful people keep in their drawer - Why multitasking is a bad way to do nearly everything In a world where information is power, The Organized Mind holds the key to harnessing that information and making it work for you. 'A comprehensive account of the way we think about organizing everything from our possessions to our friends' - Financial Times 'The perfect antidote to the effects of information overload' - Scott Turow, New York Times bestselling author of Identical and Innocent

Ego - Get over yourself and lead (Paperback): Mary Gregory Ego - Get over yourself and lead (Paperback)
Mary Gregory
R457 Discovery Miles 4 570 Ships in 18 - 22 working days
Dancing with Change - Cultivating Healthy Organisations (Paperback): Eric Lynn Dancing with Change - Cultivating Healthy Organisations (Paperback)
Eric Lynn
R712 Discovery Miles 7 120 Ships in 18 - 22 working days
Dare to Scale - How to grow your business gracefully (Paperback): Warsha Joshi, Evan Le Clus Dare to Scale - How to grow your business gracefully (Paperback)
Warsha Joshi, Evan Le Clus
R433 R399 Discovery Miles 3 990 Save R34 (8%) Ships in 18 - 22 working days
Unmanageable - Leadership Lessons from an Impossible Year (Paperback): Johnathan Nightingale, Melissa Nightingale Unmanageable - Leadership Lessons from an Impossible Year (Paperback)
Johnathan Nightingale, Melissa Nightingale
R432 Discovery Miles 4 320 Ships in 18 - 22 working days
#Upcycle Your Job - The smart way to balance family life and career (Paperback): Anna Meller #Upcycle Your Job - The smart way to balance family life and career (Paperback)
Anna Meller 1
R477 R92 Discovery Miles 920 Save R385 (81%) Ships in 9 - 17 working days

Women make up the majority of university graduates. They enter the workplace in equal numbers with men. But many workplaces still operate with cultures developed over a century ago to reflect a predominantly male workforce and vastly differing social expectations. So all too often as women become parents they are forced to fix things in the only way they can - by downgrading their job expectations or dropping out of the corporate world. Anna Meller believes it's high time we #Upcycled our jobs and careers to fit today's lifestyles and meet women's changed expectations. Her PROPEL model offers ambitious working mothers new possibilities for progressing their corporate careers. In this book, Anna leads you through an evidence-based six step process that supports you in finding the balance you need. Practical exercises enable you to craft a working arrangement that meets your employer's expectations as well as your own aspirations, and to develop the key skills you need to maintain it.

Two Mirrors And A Cheetah - Think Differently, Own Your Career & Succeed By Being Yourself (Paperback): Fiona McDonnell Two Mirrors And A Cheetah - Think Differently, Own Your Career & Succeed By Being Yourself (Paperback)
Fiona McDonnell
R384 Discovery Miles 3 840 Ships in 18 - 22 working days

Are you a passenger in your career, wanting more but fearful of change or failure? Do you wish you could just be yourself at work? Two Mirrors and a Cheetah will help you to challenge the assumptions and choices that hold you back, and inspire you to find real career fulfilment just by being yourself. Providing insights, examples and simple exercises, this book will equip you to: Understand and showcase your unique capabilities Identify the contexts and conditions that help you to thrive Recognise and successfully navigate change Deal with challenges like the 'bad' manager, the job hunt, the promotion, and coaching your own team Define your own work-life rhythm If you learn better with stories than with detailed handbooks, then this easy-to-read book is all the empowerment you need to get into the driving seat and take control of your career today! Reviews from the cover 'This book holds a career's worth of wisdom from an inspirational leader. Read this if you want a happier and healthier career!' Doug Gurr, former CEO Amazon UK 'Dedicated to exploring and understanding yourself, this book is packed with inspiring, insightful and practical advice and exercises to get you to where you want to go. The wisdom in these pages is priceless.' Amanda Mackenzie OBE, Chief Executive, Business In the Community

The Step-Up Mindset for Senior Managers (Paperback): Margo Manning The Step-Up Mindset for Senior Managers (Paperback)
Margo Manning
R519 Discovery Miles 5 190 Ships in 18 - 22 working days
Please Fire Me! I Can't Stand My Boss - How To AVOID Being That Leader! (Paperback): Bella Cruz Please Fire Me! I Can't Stand My Boss - How To AVOID Being That Leader! (Paperback)
Bella Cruz
R611 Discovery Miles 6 110 Ships in 18 - 22 working days
Good Boss, Better Boss - Practical Leadership Models for Post-Covid Success (Paperback): Steven Coyle Good Boss, Better Boss - Practical Leadership Models for Post-Covid Success (Paperback)
Steven Coyle; Edited by Augustine Chay; Designed by Hmdpublishing Com
R337 R320 Discovery Miles 3 200 Save R17 (5%) Ships in 18 - 22 working days
Called to Lead - Success Strategies for Women (Paperback): Pegine Echevarria, Ulrike Aichhorn, Barbara Baron, Patricia Baxter,... Called to Lead - Success Strategies for Women (Paperback)
Pegine Echevarria, Ulrike Aichhorn, Barbara Baron, Patricia Baxter, Julie Cottineau, …
R407 Discovery Miles 4 070 Ships in 10 - 15 working days
Rise and Shine - Recover from burnout and get back to your best (Paperback, 2nd edition): Leanne Spencer Rise and Shine - Recover from burnout and get back to your best (Paperback, 2nd edition)
Leanne Spencer
R516 Discovery Miles 5 160 Ships in 18 - 22 working days
Covid-19 - When Life Comes at You Fast (Paperback): John A Reaves Covid-19 - When Life Comes at You Fast (Paperback)
John A Reaves
R197 R182 Discovery Miles 1 820 Save R15 (8%) Ships in 18 - 22 working days
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