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Books > Business & Economics > Business & management > Office & workplace > Working patterns & practices > General
What makes an engaging presentation or a useful meeting? How can companies motivate and inspire people to do their best at work? Who are the most effective leaders? Bestselling author and scientist Dr John Medina uses peer-reviewed research to answer the most important questions about the workplace today, providing answers that will help you get ahead. The author of international bestseller Brain Rules, Medina here turns his expertise to the professional world, guiding the reader through what brain science and evolutionary biology have to say on topics ranging from office space and work-life balance to power dynamics and work interactions. He examines why taking breaks in nature during the workday improves productivity; how planning a meeting beforehand makes it more effective; why open plan isn't a good office plan; how a more diverse team is a better team; why allowing for failure is vital to a company's success; and much more. Breaking down the science to practical applications that every reader can understand and benefit from, Brain Rules for Work is the essential guide to modern office life.
Working Equal exposes the myth of heroic individualism that is central to contemporary western thought. With more than 35% of full-time faculty with a spouse or partner in the same profession, dual career couples are a growing presence in higher education in the U.S.. This compelling and innovative volume examines and testifies to the contribution of intimate and familial relationships to artistic, literary, and scientific accomplishment. An original study of a growing phenomena in higher education, Working Equal presents a new and invaluable portrait of contemporary faculty life.
This up-to-date and comprehensive assessment of teleworking is based upon a conference at Brunel University, which was sponsored by BT and the European Commission. The book features contributions from a range of international and interdisciplinary perspectives. As well as an original analysis of the theoretical context of the post-industrial and postmodern world, it also contains detailed empirical studies of telworking in a number of different countries. Contributors explore many of the main issues in teleworking drawing on insights from business, economics, sociology and information systems. These include: conceptualizing teleworking; the management of spatial, temporal and cultural boundaries; the possibility of the virtual organization; integrating teleworking into an organizational perspective. This work provides an introduction to teleworking and a contribution to the debate on the future of the labour market.
Telecommuting has been regarded as a powerful tool to reduce traffic congestion, pollution and energy consumption. It also supposed to improve lifestyle quality and job satisfaction by providing employees with flexible schedules with which to address their work load and personal requirements whilst also enhancing recruitment capability and productivity and significantly reducing costs. Nevertheless, a strong resistance to the adoption of telecommuting still persists. In this book, first published in 1996, state of the art demand modelling techniques are used to delve into critical issues raised by the question of telecommuting. The benefits and costs of telecommuting are investigated in an effort to provide concrete evidence to inform the private sector's adoption decision process and the public sector's policy design. This title will be of interest to students of business studies and human resource management.
There is recurrent public concern with enhancing the quality of professional performance. What is the contemporary understanding of professionalism? Are the needs of professionals in various fields being met at the end of the 20th century, as what is commonly called "continuing professional development" has become of a sizable industry? Many books treat the professions as homogeneous groups and view them from an external standpoint. In "Professional Practices" Tony Becher investigates the differences as well as the similarities between and within professional groupings, and presents the perspectives of insiders. One particular theme concerns the main patterns of change in professional careers and the specific problems faced by women professionals in a largely male-dominated environment. The book focuses on six professions - medicine, pharmacy, law, accountancy, architecture and structural engineering. The material is based on 190 interviews with a variety of members of the six professions. Becher's book offers original and sensitive insight into the working lives of practitioners and an understanding of the ideas and values they embrace. He argues that their high sense of commitment stems from a concern to enhance their individual reputations and to maintain their collective professional status. Becher highlights the variety of activities in which these professionals are engaged and the reasons for their responses to social and political pressures from outside their fields. Above all, he seeks to demystify professionalism and to show that professional people share with others a wide range of universal human feelings and concerns. A postscript raises the issue of why universities are little involved with continuing education in the professions. Practising professionals should benefit from this insight into how people in their own and other professions cope with similar problems. Becher's volume should be particularly appealing to educationists, policymakers and social scientists interested in the subject of professionalism, those involved in the provision of initial and mid-career change for the professions, and those with a lay interest in the topic.
Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent-and more costly. If you read nothing else on trust, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company. This book will inspire you to: Develop trust through competence, legitimacy, and impact Understand the neuroscience of trust Follow through on your commitments to stakeholders Negotiate better with an untrustworthy counterpart See your company through the eyes of your customers Rebuild relationships after a breakdown of trust This collection of articles includes "Begin with Trust," by Frances X. Frei and Anne Morriss; "The Neuroscience of Trust," by Paul J. Zak; "Dig, Bridge, Collectively Act," by Tina Opie and Beth A. Livingston; "Rethinking Trust," by Roderick M. Kramer; "How to Negotiate with a Liar," by Leslie K. John; "The Enemies of Trust," by Robert M. Galford and Anne Seibold Drapeau; "Don't Let Cynicism Undermine Your Workplace," by Jamil Zaki; "The Trust Crisis," by Sandra J. Sucher and Shalene Gupta; "Customer Data: Designing for Transparency and Trust," by Timothy Morey, Theodore "Theo" Forbath, and Allison Schoop; "Operational Transparency," by Ryan W. Buell; and "The Organizational Apology," by Maurice E. Schweitzer, Alison Wood Brooks, and Adam D. Galinsky. HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever-changing business environment.
Title first published in 2003. Contributors from a wide range of European countries illustrate the validity of four propositions about employee participation: that different forms of employee participation mutually reinforce each other; that major shifts in employment relations require innovative approaches to participation; that appropriate conditions (including the provision of training and support) are required for the spread of participation; and that trade unions remain a crucial foundation for the promotion of participation.
This edited collection offers a nontraditional approach to diversity management, going beyond gender, race, and ethnicity. Examining ageism, disability, and spirituality, the book provides a discussion of different D&I applications and introduces a framework consisting of a diagnostic phase, gap analysis, and an action plan, which can be modified to attend to specific needs of organizations. Researchers and practitioners will learn a viable way to address diversity in global organizations.
The mental health pandemic manifests everywhere, not least in your workplace. As organizations around the world face health and social crises, as well as economic uncertainty, acknowledging and improving wellbeing in your workplace is more critical than ever. Increasingly, leaders and managers must support mental health and cultivate resilience in employees - not just increase engagement and performance. Based on more than 100 million Gallup global interviews, Wellbeing at Work shows you how to do just that. Coauthored by Gallup's CEO and its Chief Workplace Scientist, Wellbeing at Work explores the five key elements of wellbeing - career, social, financial, physical and community - and how organizations can help employees and teams thrive in those elements. The book also gives leaders ideas and action items to help employees use their innate talents and strengths to thrive in each of the wellbeing elements. And Wellbeing at Work introduces a metric to report a person's best possible life: Gallup Net Thriving, which will become the "other stock price" for organizations. In a world where work and life are more blended than ever, maximizing employee wellbeing takes on greater urgency. Wellbeing at Work shows leaders how to create a thriving and resilient culture. If you and your leaders don't change the world, who will? Wellbeing at Work includes a unique code to take the CliftonStrengths assessment, which reveals your top five strengths.
Telecommuting has been regarded as a powerful tool to reduce traffic congestion, pollution and energy consumption. It also supposed to improve lifestyle quality and job satisfaction by providing employees with flexible schedules with which to address their work load and personal requirements whilst also enhancing recruitment capability and productivity and significantly reducing costs. Nevertheless, a strong resistance to the adoption of telecommuting still persists. In this book, first published in 1996, state of the art demand modelling techniques are used to delve into critical issues raised by the question of telecommuting. The benefits and costs of telecommuting are investigated in an effort to provide concrete evidence to inform the private sector's adoption decision process and the public sector's policy design. This title will be of interest to students of business studies and human resource management.
From language classrooms to outdoor markets, the workplace is fundamental to socialisation. It is not only a site of employment where money is made and institutional roles are enacted through various forms of discourse; it is also a location where people engage in social actions and practices. The workplace is an interesting research site because of advances in communication technology, cheaper and greater options for travel, and global migration and immigration. Work now requires people to travel over great geographical distances, communicate with cultural 'others' located in different time zones, relocate to different regions or countries, and conduct business in online settings. The workplace is thus changing and evolving, creating new and emerging communicative contexts. This volume provides a greater understanding of workplace cultures, particularly the ways in which working in highly interconnected and multicultural societies shape language and intercultural communication. The chapters focus on critical approaches to theory and practice, in particular how practice is used to shape theory. They also question the validity and universality of existing models. Some of the predominant models in intercultural communication have been criticised for being Eurocentric or Anglocentric, and this volume proposes alternative frameworks for analysing intercultural communication in the workplace. This book was originally published as a special issue of Language and Intercultural Communication.
As more people choose to work from home, the challenges for both the home worker and traditional management increase. Many questions arise regarding how to appraise the remote worker, the logistics of home working, and productivity. The authors focus on developing the right skills to cope with this new environment and stress the importance of knowing what the homeworker needs. Other issues addressed are finding the right balance between the office, home and client sites, dealing with the creation of workable home office environment, and technological and legal issues.
The world of work is going through an unprecedented revival driven by new technologies. The Digital Renaissance of Work: Delivering Digital Workplaces Fit for the Future will take the reader on a journey into the emerging technology-led revival of work. A unique combination of thought leadership and technical know-how, this book will bring the reader up-to-date with the latest developments in the field, such as: freelancing the organisation/ work but no jobs, localisation/ work but not place, time travel and death of the weekend, trust, privacy and the quantified employee, leadership in the hyper connected organisation, beyond the office/ the mobile frontline, automation and the frontiers of work, as well as setting out how to lay down the roadmap for the digital workplace: the human centred digital workplace, making the business case, setting up the digital workplace programme, technology deployment, measuring the digital workplace. The book will draw on new case studies from major organisations with which Paul Miller is in regular discussion, such as: Accenture - aligning the digital and physical workplaces; Barclays - innovating in a regulated environment; Deutsche Post/ DHL - leading at the mobile frontline; Environment Agency - real time collaboration; IBM - pushing the digital workplace frontiers; IKEA - measuring the digital workplace; SAP - gamifying the enterprise. Paul Miller's follow up to his critically acclaimed The Digital Workplace picks up the story to provide organisations with an understanding of the structural and organizational implications the emerging technology has for the workplace. His insights, backed by the considerable research of the Digital Workplace Forum, offer a lifeline to organizations needing to make better sense of a very uncertain future.
A "riveting and powerful" (Gretchen Carlson, cofounder of Lift Our Voices) insider's account on Wall Street-an updated Liar's Poker-where greed coupled with misogyny and discrimination enforces a culture of exclusion in the upper echelons of Goldman Sachs. Jamie Fiore Higgins became one of the few women at the highest ranks of Goldman Sachs. Spurred on by the obligation she felt to her working-class immigrant family, she rose through the ranks and saw it all: out-of-control, lavish parties flowing with never-ending drinks; affairs flouted in the office; rampant drug use; and most pervasively, a discriminatory culture that seemed designed to hold back the few women and people of color employed at the company. Despite Goldman Sachs having the right talking points and statistics, Fiore Higgins soon realized that these provided a veneer to cover up what she found to be an abusive culture. Her "engrossing" (Julie Battilana and Tiziana Casciaro, authors of Power, for All) account is one filled with shocking stories of harassment and jaw-dropping tales of exclusionary behavior: when she was told she only got promoted because she is a woman; when her coworkers mooed at her after she pumped for her fourth child, defying the superior who had advised her not to breastfeed; or when a male boss used a racial epithet in front of her, other colleagues, and clients without any repercussions. Bully Market "exposes the #MeToo movement's unfinished work on Wall Street" (Meighan Stone, author of Awakening: #MeToo and the Global Fight for Women's Rights) sounds the alarm on the culture of finance and corporate America, while offering clear, actionable ideas for creating a fairer workplace. Both a revealing, extraordinary look at the industry and a top Wall Streeter's explosive personal story, Bully Market is an essential account of one woman's experience in a flawed system that speaks to the challenge and urgency for change.
Logistics and Supply Chain Management has been a vital part of every economy and every business entity. Both sciences have become prestigious research fields focusing on best practices, concepts, and methods. Outsourcing Management for Supply Chain Operations and Logistics Services is concentrated on the key players of the outsourcing paradigm; the organizations that provide logistics services, the Third Party Logistics (3PL's), as well as their clients, presenting and promoting the lessons learned by their cooperation. Specifically, this publication presents studies which are relevant to practitioners, researchers, students, and clients of the application of the Outsourcing practice on the Logistics and Supply Chain Management services giving emphasis to 3PL's.
Originally published in 1979, this book represents an effort to bring together the two disciplines at the core of psycholinguistics, psychology and linguistics. It discusses a broad variety of theoretical approaches to psycholinguistics as well as covering a wide range of topics. At the time the book had four goals: to discuss many of the important contemporary issues in psycholinguistics; to explore the different views on major theoretical controversies; to provide an analysis of background literature as a framework in which to evaluate the issues and controversies; and to describe interesting high-quality research currently being done by the authors and some of their colleagues. Today it can be read and enjoyed in its historical context, with many of the chapters still relevant in psycholinguistic research today.
From the founder of the worldwide 30% Club campaign comes a career book for women in a transforming world who don't just want to lean in, but instead, shatter the paradigm as we know it. 'I absolutely love her, I think she's such a force for good' Pandora Sykes, The High Low In A Good Time to be a Girl, Helena Morrissey sets out how we might achieve the next big breakthrough towards a truly inclusive modern society. Drawing on her experience as a City CEO, mother of nine, and founder of the influential 30% Club which campaigns for gender-balanced UK company boards, her manifesto for new ways of working, living, loving and raising families is for everyone, not just women. Making a powerful case for diversity and difference in any workplace, she shows how, together, we can develop smarter thinking and broader definitions of success. Gender balance, in her view, is an essential driver of economic prosperity and part of the solution to the many problems we face today. Her approach is not aimed merely at training a few more women in working practices that have outlived their usefulness. Instead, this book sets out a way to reinvent the game - not at the expense of men but in ways that are right and relevant for a digital age. It is a powerful guide to success for us all.
"An excellent guide on how teams can effectively work together, regardless of location." STEPHANE KASRIEL, former CEO of Upwork IN TODAY'S MODERN GLOBAL ECONOMY, companies and organizations in all sectors are embracing the game-changing benefits of the remote workplace. Managers benefit by saving money and resources and by having access to talent outside their zip codes, while employees enjoy greater job opportunities, productivity, independence, and work-life satisfaction. But in this new digital arena, companies need a plan for supporting efficiency and fostering streamlined, engaging teamwork. In Work Together Anywhere, Lisette Sutherland, an international champion of virtual-team strategies, offers a complete blueprint for optimizing team success by supporting every member of every team, including: EMPLOYEES advocating for work-from-home options MANAGERS seeking to maximize productivity and profitability TEAMS collaborating over complex projects and long-term goals ORGANIZATIONS reliant on sharing confidential documents and data COMPANY OWNERS striving to save money and attract the best brainpower Packed with hands-on materials and actionable advice for cultivating agility, camaraderie, and collaboration, Work Together Anywhere is a thorough and inspiring must-have guide for getting ahead in today's remote-working world.
When searching the top leadership books of today, words like war, laws, and power appear slightly aggressively across covers. And, it doesn't take long to notice that those books are predominantly written by white men. While that fact certainly does not invalidate the valuable lessons for leaders within those pages, aren't we certainly missing perspectives and contributions from leaders with additional challenges to overcome? Aren't we missing the full picture of what leadership in the 21st century looks like? Untapped Leadership examines strategies, capabilities, and contributions from leaders of color and marginalized backgrounds from all walks of life and career stages. Highlighting diverse stories and strategies, this groundbreaking book reveals a different kind of leadership, one that requires an advanced understanding of situational awareness, organizational dynamics, and sound decision-making. Far from being a book only for leaders of color, Untapped Leadership shows that the lessons grounded in BIPOC leadership are lessons for anyone and everyone looking to bring a more nuanced and contextual perspective towards navigating life and career - from readers beginning their leadership journeys to those fortunate to lead teams and organizations through complex and fast-changing environments. For the past two decades, author Dr. Jenny Vazquez-Newsum has designed and delivered leadership training for hundreds of diverse leaders, from established executives at large corporations to high school students beginning their leadership journeys. Untapped Leadership is the first step towards moving beyond behavioral or situational leadership models towards a more inclusive and impactful model of contextual leadership by expanding the discourse to include and value marginalized perspectives.
Do One Thing is for anyone who feels like they don’t know what they want and don’t know where to start. With tools to tackle the blocks in your life that are stopping you from achieving your goals, you’ll find out how to overcome these and make the change you want. Do One Thing will help you achieve the life you dream of by helping to remove the blocks in your way. Blocks can be anything that stops you from making a change or achieving what you want. Broken into 12 practical topics with 60 ideas for you to try – from self-help, learning, productivity tips, to spirituality and ways to start giving back – you’ll find practical advice to break down your blocks into manageable hurdles you can face one by one. You can then overcome these working by day, week, or month to reach your long-term goals. For the time-poor, there’s also a breakthrough idea in each chapter - ‘if you only do one thing…’ and a ‘quick read’ section for a train, plane journey or while waiting for a meeting - if you haven’t got time or want to refresh your memory. Learn from the candid thoughts of others who achieved their goals, from professional wrestlers, French philosophers, skate-punk bands and project managers. You’ll also discover the importance of mentors and how they can help you achieve your goals.
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