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Books > Business & Economics > Business & management > Office & workplace > Working patterns & practices > General

Transnational Management and Globalised Workers - Nurses Beyond Human Resources (Paperback): Tricia Cleland Silva Transnational Management and Globalised Workers - Nurses Beyond Human Resources (Paperback)
Tricia Cleland Silva
R1,296 Discovery Miles 12 960 Ships in 10 - 15 working days

There are 60 million health care workers globally and most of this workforce consists of nurses, as they are key providers of primary health care. Historically, the global nurse occupation has been predominately female and segregated along gendered, racialised and classed hierarchies. In the last decade, new actors have emerged in the management of health care human resources, specifically from the corporate sector, which has created new interactions, networks, and organisational practices. This book urgently calls for the reconceptualisation in the theoretical framing of the globalised nurse occupation from International Human Resource Management (IHRM) to Transnational Human Resource Management (THRM). Specifically, the book draws on critical human resource management literature and transnational feminist theories to frame the strategies and practices used to manage nurses across geographical sites of knowledge production and power, which centralise on how and by whom nurses are managed. In its current managerial form, the author argues that the nurses are constructed and produced as resources to be packaged for clients in public and private organisations.

Leaning Out - A Fairer Future for Women at Work in Australia (Paperback): Kristine Ziwica Leaning Out - A Fairer Future for Women at Work in Australia (Paperback)
Kristine Ziwica
R345 Discovery Miles 3 450 Ships in 10 - 15 working days

In Leaning Out, respected journalist Kristine Ziwica maps a decade of stasis on the gender equality front in Australia, and why the pandemic has led to a breakthrough. As the historic 2020 Women's March attests, a generation of younger women are speaking truth to power and changing the way we think of women in the workplace. This is the third book in The Crikey Read series from Crikey and Hardie Grant Books. For ten years Australian women have been sold a dazzling promise: through sheer 'will' and individual self-empowerment they could overcome decades of gender inequality in the workplace. The hard, structural work didn't need to be done; all the solutions could be individual. Yet leaning in, power-posing and speaking up (and being spoken over) at the boardroom table have made very little difference for the great majority of women, still underpaid and overworked compared to their male colleagues. The COVID-19 pandemic has shockingly revealed the fragile foundations of women's working lives. It's also given us a rare opportunity for a reimagining. But Australian women are still being told to 'Lean In' at precisely the moment when so many are 'leaning out'. With the majority of all jobs lost in the pandemic being held by women, and successive governments unable or unwilling to address the 'gender issue', we are at crisis point. Leaning Out is a manifesto for what we can - and should - do with this moment. From Crikey and Hardie Grant Books, The Crikey Read is a series that brings an unflinching and truly independent eye to the issues of the day in Australia and the world.

Information Society and the Workplace - Spaces, Boundaries and Agency (Paperback): Prof Jeff Hearn, Tuula Heiskanen Information Society and the Workplace - Spaces, Boundaries and Agency (Paperback)
Prof Jeff Hearn, Tuula Heiskanen
R1,412 Discovery Miles 14 120 Ships in 10 - 15 working days

Much has been written on the grand prospects for "Information Society"; much less on what this might mean in everyday terms. So what do we find when we look at what is happening in a society, Finland, that is one of closest to an information society? Bringing together studies of everyday local practices in workplaces within information society, this book has a special focus on social space and the agency of actors. It includes both theoretical reviews and detailed qualitative research. It also highlights the political challenges of the information society, challenges which are likely to become subjects of international concern.

Solo - How to Work Alone (and Not Lose Your Mind) (Paperback, Main): Rebecca Seal Solo - How to Work Alone (and Not Lose Your Mind) (Paperback, Main)
Rebecca Seal
R532 Discovery Miles 5 320 Ships in 10 - 15 working days

'Kind, realistic and genuinely helpful' Observer 'Bravo on the publication of this witty, wise guide to solo working' Alice Lascelles 'Filled to the brim with advice . . . Such a brilliant book' Emma Gannon Whether by choice or circumstance, as a freelancer or a company employee working from home, more of us are becoming solo workers than ever before. But once you've made the leap, how to do you actually work well in isolation? And how can you thrive while working alone? Picking up where the freelancer bibles stop, Solo addresses what we gain but also miss when we shift from the structure of an office environment to the solitary confines of our homes or studios. Blending the latest research in psychology, economics and social science with guided self-examination and more than ten years of freelance experience, Rebecca Seal shows you how to stay resilient, productive and focused in a company of one. Practical and inspiring, she also explores the idea of meaningful work and helps you define your own success.

The Squiggly Career - The 5 Skills You Need To Succeed In Work Today (Paperback): Helen Tupper, Sarah Ellis The Squiggly Career - The 5 Skills You Need To Succeed In Work Today (Paperback)
Helen Tupper, Sarah Ellis 1
R481 R435 Discovery Miles 4 350 Save R46 (10%) Ships in 9 - 17 working days

A practical and engaging guide to building a meaningful and successful career.

Want to build a meaningful career that you love? Careers are changing; they are no longer linear and there's no such thing as a 'job for life'. Squiggly careers, where people jump constantly between roles, industries and locations, are becoming the new normal. Squiggly careers are filled with opportunity and excitement, but they can also be ambiguous and overwhelming if we don't know how to make the most of them.

In The Squiggly Career, personal development experts Helen Tupper and Sarah Ellis will teach you how to:

  • Identify your Values
  • Play to your Super Strengths
  • Address your Confidence gremlins
  • Design your support solar systems (Networks)
  • Explore your Future Possibilities

Packed with insights about the changing-face of work, exercises to aid your growth, and tips and inspiration from highly successful people, this book will help you be happier, and ultimately more successful in your career.

The Burnout Challenge - Managing People's Relationships with Their Jobs (Hardcover): Christina Maslach, Michael P. Leiter The Burnout Challenge - Managing People's Relationships with Their Jobs (Hardcover)
Christina Maslach, Michael P. Leiter
R632 Discovery Miles 6 320 Ships in 10 - 15 working days

Two pioneering researchers identify key causes of workplace burnout and reveal what managers can do to promote increased productivity and health. Burnout is among the most significant on-the-job hazards facing workers today. It is also among the most misunderstood. In particular, we tend to characterize burnout as a personal issue-a problem employees should fix themselves by getting therapy, practicing relaxation techniques, or changing jobs. Christina Maslach and Michael P. Leiter show why this is not the case. Burnout also needs to be managed by the workplace. Citing a wealth of research data and drawing on illustrative anecdotes, The Burnout Challenge shows how organizations can change to promote sustainable productivity. Maslach and Leiter provide useful tools for identifying the signs of employee burnout, most often exhaustion, cynicism, and ineffectiveness. They also advise managers on assembling and interpreting worker self-evaluation surveys, which can reveal workplace problems and potential solutions. And when it comes to implementing change, Maslach and Leiter offer practical, evidence-driven guidance. The key, they argue, is to begin with less-taxing changes that employees nonetheless find meaningful, seeding the ground for more thorough reforms in the future. Experts estimate that more than $500 billion and 550 million workhours are lost annually to on-the-job stress, much of it caused by dysfunctional work environments. As priorities and policies shift across workplaces, The Burnout Challenge provides pragmatic, creative, and cost-effective solutions to improve employee efficiency, health, and happiness.

Irregular Migration and Invisible Welfare (Hardcover, New): M Ambrosini Irregular Migration and Invisible Welfare (Hardcover, New)
M Ambrosini
R1,958 R1,841 Discovery Miles 18 410 Save R117 (6%) Ships in 10 - 15 working days

This book examines the paradoxical position of irregular migrants in European society, who are often labelled as 'illegal' residents but who in fact provide much needed, essential support to welfare systems. Focusing on care work at home for the elderly, the book argues that increasingly restrictive immigration policies directly contradicts the growing need for care-givers since the majority of those employed are a result of illegal immigration. The book also explores the personal issues faced by these irregular migrants such as their concerns for family members that are left behind and the pressures that migration imposes on these relationships as migrants struggle to improve the daily conditions of their lives.

Inspiring Generational Leadership - Your Guide to Design a Conscious Culture (Paperback): DeLinda Forsythe Inspiring Generational Leadership - Your Guide to Design a Conscious Culture (Paperback)
DeLinda Forsythe; Foreword by Patricia Zigarmi
R396 Discovery Miles 3 960 Ships in 10 - 15 working days

Want to create an inspiring workplace? In Inspiring Generational Leadership, DeLinda Forsythe shares her passion and success in developing tomorrow's leaders. This guide takes readers on a journey revealing the financial, societal, and emotional benefits in leading, building, or working for a conscious business enterprise. DeLinda field-tested her leadership concepts for fifteen years at Innovative Commercial Environments, San Diego's most creative and resilient office furniture dealership. As Founder and CEO of ICE, DeLinda discovered how to effortlessly partner with millennial coworkers to cocreate policies that led to industry-defying growth and financial stability-even through crisis. Her thorough research confirms the alignment of millennial values when organizations incorporate tenets of conscious capitalism in partnership with emerging neuroscience data and emotional and spiritual intelligence. DeLinda's absorbing storytelling style and her inclusion of intimate interviews with other conscious leaders and educators guides readers along the rewarding mentoring path. Inspiring Generational Leadership provides tools to create an ideal workplace for leaders and their organization that is passionately alive with ethical values and purpose.

Let Me Stop You Right There - And 28 Other Lines Every CEO, Manager, and Supervisor Should Know (Paperback): Pamela D. Straker Let Me Stop You Right There - And 28 Other Lines Every CEO, Manager, and Supervisor Should Know (Paperback)
Pamela D. Straker
R487 R272 Discovery Miles 2 720 Save R215 (44%) Ships in 10 - 15 working days

Have you ever noticed that great CEOs, managers and other people in charge always seem to know exactly what to say in every situation? Author Pamela Straker, with more than 25 years experience as a mental health and management professional, has. And in Let Me Stop You Right There, she outlines various common scenarios for effective communication with office archetypes: "by-any-means-necessary" overachievers, gossips, office invaders, negativity-mongering complainers, and many more.
Chapter-by-chapter, Straker addresses effective means of communication in the workplace with great humor and insight. Each chapter outlines a scenario, proposes the response, or "line," to bring the discussion to its logical conclusion, and provides an explanation of why these lines work. Whether a CEO, manager, or supervisor, Let Me Stop You Right There is sure to become an indispensable addition to your business library.

Set the Standard - The Antidote to Average (Paperback): Chris York Set the Standard - The Antidote to Average (Paperback)
Chris York
R358 Discovery Miles 3 580 Ships in 10 - 15 working days

According to Chris York, creating a work culture that demands excellence is simple in concept, yet challenging in practice. Why do some organizations fail to realize their true potential? The only acceptable outcome of their actions and efforts should be excellence. Dive into Chris York's approach with Set the Standard, a resource for business leaders and professionals hoping to learn how to execute excellence on a daily basis and build something most doubt possible. The strategies within Set the Standard are those that transformed two local hospitals into nationally recognized organizations, and can transform any company of into an environment of intentional effort and action.

What Your Employees Need and Can't Tell You - Adapting to Change with the Science of Behavioral Economics (Change... What Your Employees Need and Can't Tell You - Adapting to Change with the Science of Behavioral Economics (Change Management Book) (Paperback)
Melina Palmer
R457 R427 Discovery Miles 4 270 Save R30 (7%) Ships in 18 - 22 working days

A Science-Based Organizational Change Roadmap for Managers"A science-based playbook that is a must-read for every manager of people..." -John A. List, Wall Street Journal bestselling author of The Voltage Effect and The Why Axis #1 New Release in Office Management and Business Operations Research Adapting to change is part of life. But, change is hard and managing change is even harder. First, understand how the brain works. Because we really don't know how the brain works, we don't know what makes us more receptive to change. Employees can't tell their managers what they need to "get on the train", and managers don't know either. How to get your team on board. In her first book, What Your Customer Wants and Can't Tell You, author and behavioral economics specialist Melina Palmer, applies the science of behavioral economics to unlocking what is behind customer decisions. Behavioral economics combines elements of economics and psychology to understand how and why people behave the way they do in the real world. Now, in her sequel, What Your Employees Need and Can't Tell You, she offers a highly actionable roadmap for business executives and managers faced with the task of instituting successful organizational change. Actionable behavioral economics for successful change management. What Your Employees Need and Can't Tell You delivers insights and research from behavioral economics and the greater behavioral sciences, presented in an enjoyable way that you can actually use to get results. Inside find: An introduction to how the brain really works when faced with change Insights into key biases and concepts the subconscious brain uses to make decisions "Apply it" sections with tips on how to start using what you have learned-immediately If you are responsible for managing change and have tried books such as The Heart of Business, Humanocracy, or Change, you should read Melina Palmer's What Your Employees Need and Can't Tell You.

Inside the Japanese Company (Hardcover): Fiona Graham Inside the Japanese Company (Hardcover)
Fiona Graham
R4,219 Discovery Miles 42 190 Ships in 10 - 15 working days


Graham explores the attitudes of Japanese employees towards their work, their company and on related issues. Based on extensive original research inside a Japanese insurance company (C-Life), which subsequently went bankrupt, the book shows that attitudes towards lifetime employment, company loyalty and the other characteristics of Japanese working life, which are often portrayed in stereotype form in the West, are in fact more complicated than is at first apparent.

eBook available with sample pages: 0203433637

Satire and the Postcolonial Novel - V.S. Naipaul, Chinua Achebe, Salman Rushdie (Hardcover, New): John Clement Ball Satire and the Postcolonial Novel - V.S. Naipaul, Chinua Achebe, Salman Rushdie (Hardcover, New)
John Clement Ball
R4,214 Discovery Miles 42 140 Ships in 10 - 15 working days


Satire plays a prominent and often controversial role in postcolonial fictions. Satire and the Postcolonial Novel offers the first study of this topic, employing the insights of postcolonial comparative theories to revisit Western formulations of 'satire' and the 'satiric'.
Through the varying lenses provided by satire's relation to irony, allegory, narrative and the grotesque, this book offers new readings of important novels by V.S. Naipaul (Trinidad), Chinua Achebe (Nigeria) and Salman Rushdie (India). It presents a detailed study of the complex and multidirectional ways satire has engaged with the history and messy aftermath of empire.

The Call Center Handbook - The Complete Guide to Starting, Running and Improving Your Call Center (Paperback, 4th edition):... The Call Center Handbook - The Complete Guide to Starting, Running and Improving Your Call Center (Paperback, 4th edition)
Keith Dawson
R1,386 Discovery Miles 13 860 Ships in 10 - 15 working days

Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. "The Call Center Handbook" is a complete guide to starting, running, and im Establish and operate an efficient call center with this authoritative guide that covers everything from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relationships.

Information Society and the Workplace - Spaces, Boundaries and Agency (Hardcover): Prof Jeff Hearn, Tuula Heiskanen Information Society and the Workplace - Spaces, Boundaries and Agency (Hardcover)
Prof Jeff Hearn, Tuula Heiskanen
R4,218 Discovery Miles 42 180 Ships in 10 - 15 working days


Bringing together studies of everyday local practices in workplaces within information society, this book has a special focus on social space and the agency of actors. It includes both theoretical reviews and detailed qualitative research. It also highlights the political challenges of the information society, challenges which are likely to become subjects of international concern.

eBook available with sample pages: 0203402650

New Unions, New Workplaces - Strategies for Union Revival (Hardcover): Andy Danford, Mike Richardson, Martin Upchurch New Unions, New Workplaces - Strategies for Union Revival (Hardcover)
Andy Danford, Mike Richardson, Martin Upchurch
R1,249 Discovery Miles 12 490 Ships in 10 - 15 working days


This book makes a major contribution to the debate within the UK and abroad on the reality of workplace unionism in an era of change. Drawing on examples of union renewal, the authors present an historical overview, and compare the UK experience with contrasting international examples. It presents both qualitative and quantitative research to provide new and comprehensive evidence on trade union strategies.

eBook available with sample pages: 0203167392

Job Insecurity and Work Intensification (Paperback): Brendan Burchell, David Ladipo, Frank Wilkinson Job Insecurity and Work Intensification (Paperback)
Brendan Burchell, David Ladipo, Frank Wilkinson
R1,687 Discovery Miles 16 870 Ships in 10 - 15 working days


Based on findings of the recently published Joseph Rowntree report, this book provides an up-to-the-minute review of current research on flexibility, job insecurity and work intensification. It examines the impact of these developments on individuals, their families, the workplace and the long-term health of the British economy. Key questions addressed include:
* How are jobs more insecure?
* Does just-in-time labour mean more flexible contracts or more flexible workers?
* Does job insecurity entail a 'new flexible morality'?
* How does workplace stress affect individual health and family relationships?

Working Equal - Collaboration Among Academic Couples (Hardcover): Elizabeth Creamer Working Equal - Collaboration Among Academic Couples (Hardcover)
Elizabeth Creamer
R3,789 Discovery Miles 37 890 Ships in 10 - 15 working days


This book explores the influence of collaborative relationships among dual career couples on innovation and productivity. It proposes a new definition of egalitarianism that considers joint investment in career satisfaction and success, rather than the division of domestic labour.

Working Equal - Collaboration Among Academic Couples (Paperback): Elizabeth Creamer Working Equal - Collaboration Among Academic Couples (Paperback)
Elizabeth Creamer
R1,440 Discovery Miles 14 400 Ships in 10 - 15 working days

Working Equal exposes the myth of heroic individualism that is central to contemporary western thought. With more than 35% of full-time faculty with a spouse or partner in the same profession, dual career couples are a growing presence in higher education in the U.S.. This compelling and innovative volume examines and testifies to the contribution of intimate and familial relationships to artistic, literary, and scientific accomplishment. An original study of a growing phenomena in higher education, Working Equal presents a new and invaluable portrait of contemporary faculty life.

Telecommuting - Modeling the Employer's and the Employee's Decision-Making Process (Paperback): Adriana Bernardino Telecommuting - Modeling the Employer's and the Employee's Decision-Making Process (Paperback)
Adriana Bernardino
R754 Discovery Miles 7 540 Ships in 10 - 15 working days

Telecommuting has been regarded as a powerful tool to reduce traffic congestion, pollution and energy consumption. It also supposed to improve lifestyle quality and job satisfaction by providing employees with flexible schedules with which to address their work load and personal requirements whilst also enhancing recruitment capability and productivity and significantly reducing costs. Nevertheless, a strong resistance to the adoption of telecommuting still persists. In this book, first published in 1996, state of the art demand modelling techniques are used to delve into critical issues raised by the question of telecommuting. The benefits and costs of telecommuting are investigated in an effort to provide concrete evidence to inform the private sector's adoption decision process and the public sector's policy design. This title will be of interest to students of business studies and human resource management.

Overwhelmed - How to Work, Love and Play When No One Has the Time (Paperback): Brigid Schulte Overwhelmed - How to Work, Love and Play When No One Has the Time (Paperback)
Brigid Schulte 1
R427 R387 Discovery Miles 3 870 Save R40 (9%) Ships in 9 - 17 working days

______________________ 'Too much to do? Stop and read this' - Guardian 'For a fresh take on an eternal dilemma, Overwhelmed is worth a few hours of any busy woman's life - if only to ensure that she doesn't drop off the bottom of her own "To Do" list' - Mail on Sunday ______________________ In her attempts to juggle work and family life, Brigid Schulte has baked cakes until 2 a.m., frantically (but surreptitiously) sent important emails during school trips and then worked long into the night after her children were in bed. Realising she had become someone who constantly burst in late, trailing shoes and schoolbooks and biscuit crumbs, she began to question, like so many of us, whether it is possible to be anything you want to be, have a family and still have time to breathe. So when Schulte met an eminent sociologist who studies time and he told her she enjoyed thirty hours of leisure each week, she thought her head was going to pop off. What followed was a trip down the rabbit hole of busy-ness, a journey to discover why so many of us find it near-impossible to press the 'pause' button on life and what got us here in the first place. Overwhelmed maps the individual, historical, biological and societal stresses that have ripped working mothers' and fathers' leisure to shreds, and asks how it might be possible for us to put the pieces back together. Seeking insights, answers and inspiration, Schulte explores everything from the wiring of the brain and why workplaces are becoming increasingly demanding, to worldwide differences in family policy, how cultural norms shape our experiences at work, our unequal division of labour at home and why it's so hard for everyone - but women especially - to feel they deserve an elusive moment of peace. ______________________ 'Every parent, every caregiver, every person who feels besieged by permanent busyness, must read this book' - Anne-Marie Slaughter, author of Why Women Still Can't Have It All

Teleworking - New International Perspectives From Telecommuting to the Virtual Organisation (Paperback, New): Paul J. Jackson,... Teleworking - New International Perspectives From Telecommuting to the Virtual Organisation (Paperback, New)
Paul J. Jackson, Jos M. van der Wielen
R2,243 Discovery Miles 22 430 Ships in 10 - 15 working days


Teleworking is an up-to-date, groundbreaking and comprehensive assessment of teleworking. It includes
* multidisciplinary contributions drawing on sociology, management science, economics, philosophy and information technology
* analysis of post-modern and post-industrial theoretical contexts
* a selection of empirical studies from across the world
* accounts of different modes of teleworking, from homeworking to centre-based working
* examination of the links between teleworking and the virtual organisation
Wide-ranging, detailed and original, this book is a valuable introduction to teleworking and an important contribution to the debate on the future of the labour market.

Teleworking - New International Perspectives From Telecommuting to the Virtual Organisation (Hardcover, New): Paul J. Jackson,... Teleworking - New International Perspectives From Telecommuting to the Virtual Organisation (Hardcover, New)
Paul J. Jackson, Jos M. van der Wielen
R6,351 Discovery Miles 63 510 Ships in 10 - 15 working days

This up-to-date and comprehensive assessment of teleworking is based upon a conference at Brunel University, which was sponsored by BT and the European Commission. The book features contributions from a range of international and interdisciplinary perspectives. As well as an original analysis of the theoretical context of the post-industrial and postmodern world, it also contains detailed empirical studies of telworking in a number of different countries. Contributors explore many of the main issues in teleworking drawing on insights from business, economics, sociology and information systems. These include: conceptualizing teleworking; the management of spatial, temporal and cultural boundaries; the possibility of the virtual organization; integrating teleworking into an organizational perspective. This work provides an introduction to teleworking and a contribution to the debate on the future of the labour market.

Work and Alienation in the Platform Economy - Amazon and the Power of Organization (Hardcover): Sarrah Kassem Work and Alienation in the Platform Economy - Amazon and the Power of Organization (Hardcover)
Sarrah Kassem
R2,163 Discovery Miles 21 630 Ships in 10 - 15 working days

Once hidden behind the veils of entrepreneurship, it is now clear that platforms are reshaping the world of work, and Amazon has been a forerunner in setting the trend. This book examines two key and contrasting Amazon platforms that differ in how they organize workers: its e-commerce platform and digital labor platform (Mechanical Turk). With access to the people who are working at the heart of these platforms, it explores how different working conditions alienate workers, and how, despite these conditions, workers organize within their political-economic contexts to express their agency in traditional and alternative ways. Written for social scientists studying and researching the platform economy, this is a timely and important analysis of work and workers on the (digital) shop floor.

Telecommuting - Modelling the Employer's and the Employee's Decision-Making Process (Hardcover): Adriana Bernardino Telecommuting - Modelling the Employer's and the Employee's Decision-Making Process (Hardcover)
Adriana Bernardino
R2,092 Discovery Miles 20 920 Ships in 10 - 15 working days

Telecommuting has been regarded as a powerful tool to reduce traffic congestion, pollution and energy consumption. It also supposed to improve lifestyle quality and job satisfaction by providing employees with flexible schedules with which to address their work load and personal requirements whilst also enhancing recruitment capability and productivity and significantly reducing costs. Nevertheless, a strong resistance to the adoption of telecommuting still persists. In this book, first published in 1996, state of the art demand modelling techniques are used to delve into critical issues raised by the question of telecommuting. The benefits and costs of telecommuting are investigated in an effort to provide concrete evidence to inform the private sector's adoption decision process and the public sector's policy design. This title will be of interest to students of business studies and human resource management.

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