This edited volume presents a compendium of emerging and innovative studies on the proliferation of new working spaces (NeWSps), both formal and informal (such as coworking spaces, maker spaces, fab labs, public libraries, and coffee shops), and their role during and following the COVID-19 pandemic in urban and regional development and planning. This book presents an original, interdisciplinary approach to NeWSps through three features: (i) situating the debate in the context of the COVID-19 pandemic, which has transformed NeWSp business models and the everyday work life of their owners and users; (ii) repositioning and rethinking the debate on NeWSps in the context of socioeconomics and planning and comparing conditions between before and during the COVID-19 pandemic; and (iii) providing new directions for urban and regional development and resilience to the COVID-19 pandemic, considering new ways of working and living. The 17 chapters are co-authored by both leading international scholars who have studied the proliferation of NeWSps in the last decade and young, talented researchers, resulting in a total of 55 co-authors from different disciplines (48 of whom are currently involved in the COST Action CA18214 'The Geography of New Working Spaces and Impact on the Periphery' 2019-2023: www.new-working-spaces.eu). Selected comparative studies among several European countries (Western and Eastern Europe) and from the US and Lebanon are presented. The book contributes to the understanding of multi-disciplinary theoretical and practical implications of NeWSps for our society, economy, and urban/regional planning in conditions following the COVID-19 pandemic. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

"Breakthrough innovation is a prerequisite for success in almost any organization, yet the actual management of innovation has only recently begun to receive the attention it deserves. Here, innovation thought leader Elaine Dundon offers a ""how-to"" prescription for building creative and strategic innovation skills at all levels of an organization (rather than focusing on decision-making levels only) -- and explains how to produce measurable results that translate directly to the bottom line.

Using field-tested concepts and practical examples, and featuring easy-to-apply processes and concrete thinking tools, this straight-talking book provides a broadly applicable guide to innovation -- one that's not limited to a specific industry sector. Today's most comprehensive, one-stop innovation resource, it describes:

* The three necessary components of innovation -- creative, strategic, and transformational thinking

* Methods for applying innovative thought to existing products, processes, and business models

* 90 great innovations and 90 trends to consider"

Whether you call it "harvesting intangible assets" or "intellectual property management," organizations must make the most of everything they have to remain competitive and experience continual growth. In this thought-provoking book, author Andrew J. Sherman shares insights and expertise gleaned from his work with some of the world's leading companies who have capitalized on intellectual assets such as patents, trademarks, customer information, software codes, databases, business models, home-grown processes, and employee expertise. Featuring instructive examples from organizations including Proctor & Gamble, IBM, and Google, Harvesting Intangible Assets reveals how companies large or small can uncover their intellectual property rights that are hiding just below the strategic surface. You'll learn how to implement IP-driven growth and licensing strategies, foster a culture of innovation, turn research and development into revenue, and maximize your company's profits. Smart companies reap what they sow. This book gives readers the tools they need for a profitable harvest.

A denunciation of the credentialed elite class that serves capitalism while insisting on its own progressive heroism Professional Managerial Class (PMC) elite workers labor in a world of performative identity and virtue signaling, publicizing an ability to do ordinary things in fundamentally superior ways. Author Catherine Liu shows how the PMC stands in the way of social justice and economic redistribution by promoting meritocracy, philanthropy, and other self-serving operations to abet an individualist path to a better world. Virtue Hoarders is an unapologetically polemical call to reject making a virtue out of taste and consumption habits. Forerunners: Ideas First is a thought-in-process series of breakthrough digital publications. Written between fresh ideas and finished books, Forerunners draws on scholarly work initiated in notable blogs, social media, conference plenaries, journal articles, and the synergy of academic exchange. This is gray literature publishing: where intense thinking, change, and speculation take place in scholarship.

A radical new business book from business trailblazers Jason Fried and David Heinemeier Hansson that offers a reappraisal of business best practice - advocating stripping everything back to bare essentials. With its straightforward language and easy-is-better approach, Rework is the perfect playbook for anyone who's ever dreamed of doing it on their own. It will COMPLETELY change your approach to work. Every once in a while, a book comes out that changes just about everything. This is one of those books. Ignore it at your peril' -- Seth Godin, New York Times bestselling author 'Inspirational...REWORK is a minimalist manifesto that's profoundly practical. In a world where we all keep getting asked to do more with less, the authors show us how to do less and create more' -- Scott Rosenberg, Co-Founder of Salon.com 'Filled with excellent plain English advice, it's one of the best books out there for business productivity' -- ***** Reader review 'Every word is well-crafted, well-chosen, and easy to both digest and engage with' -- ***** Reader review 'Thought-provoking and truthful' -- ***** Reader review 'A must-read for today's managers' -- ***** Reader review ********************************************************************************************** From the founders of the trailblazing software company 37signals, here is a different kind of business book - one that explores a new reality. Today, anyone can be in business. Tools that used to be out of reach are now easily accessible. Technology that cost thousands is now just a few pounds or even free. Stuff that was impossible just a few years ago is now simple. That means anyone can start a business. And you can do it without working miserable 80-hour weeks or depleting your life savings. You can start it on the side while your day job provides all the cash flow you need. Forget about business plans, meetings, office space - you don't need them. The key is stripping everything back to the bare minimum and basics and then rebuilding; keeping everything simple and under control. You'll learn how to begin, why you need less than you think, when to launch, how to promote and whom (and when) to hire. Hardcore entrepreneurs, small-business owners, people stuck in day jobs who want to get out, and artists who don't want to starve anymore will all find valuable inspiration and guidance in these pages. It's time to rework work. Perfect for readers of Tim Ferriss's The 4 Hour Work Week, Seth Godin's Purple Cow and Chris Anderson's The Long Tail.

As business struggles to adapt to a rapidly changing world, managers are bombarded with a bewildering array of schemes for how to be a boss and make an organization tick. It's tempting to be seduced by futurist fantasies where every company has the culture of a startup, and where employees in wacky, whimsical office settings, liberated from hierarchies and bosses that oppress them, are the foundation for breakthrough performance. "Get real," warn Nicolai J. Foss and Peter G. Klein. These fads ironically lead to micromanaging and, often, to disaster. Companies and societies, they show, need authority and hierarchy to coordinate work, including creative work. And, counterintuitively, Foss and Klein illustrate how the creative use of authority and hierarchy helps companies to be more agile and flexible, enabling educated, motivated people and teams to thrive. And not a moment too soon: Foss and Klein provide evidence that global challenges such as the proliferation of artificial intelligence, economic disruption, empowered knowledge workers, and black swan events such as the pandemic actually make hierarchy and the job of the manager more important than ever.

With the outbreak of the current Covid-19 pandemic, work life has changed dramatically. Remote working has become a monumental topic for the business world. This change, in fact, induces some notable impacts for work-life and is likely to sustain for a very long time, as companies increasingly report working outside the office and tend to continue adopting this even after the pandemic. In this regard, this book is based on the idea that a comprehensive approach on remote working needs to be provided with a multi-dimensional perspective. This edited book is based on chapters in the fields of remote working practices addressing current critical debates and strings together with theories and findings through novel data-driven insights. In this context, the book presents the ongoing discussion on remote working by including studies mainly on work-life balance, work-family conflict, leadership, motivation, HR policies, ethics, training and other related topics. The studies in this book are expected to provide answers to questions raised by problems resulting from remote working practices.

Presents timely, implementable, and easy practices for the modern workplace, and demonstrates how leaders can be mindful, listen deeply, and embrace tension to enable organizations, and people, to succeed in uncertain times. Leading is by no means an easy task. We expect our leaders to be steadfast but also flexible. We need leaders to show us the way, but also to deeply listen and recognize the expertise of those around them. In Mindfully Wise Leadership, Keren Tsuk, founder of consulting group Wisdom To Lead, seeks to revolutionize the process by which leaders manage their organizations and their people. Through her research in the field, Tsuk found that, with the application of mindfulness techniques, individuals can not only improve their effectiveness in the management of others but also in the management of their own needs, building better futures for everyone. It's for these reasons that leading organizations such as Google, Facebook, LinkedIn, Aetna, and Apple have already implemented mindfulness programs, which have resulted in increased productivity, innovation, and employee engagement. Mindfully Wise Leadership offers precise tools for leaders to learn how to: Listen to their employees, their customers and the market in new ways Engage employees from a place of meaning, purpose, intrinsic motivation and connection Utilize a central tool called dialogue space that enables creative solutions to emerge Hold tensions and create a culture that enables a flow experience

Ahhh, the modern workplace: a cauldron of stress and anxiety. From the moment we accept a new role, we're thrown into a world of competing personalities, shifting protocols, and an endless stream of emails, Slack messages, and Zoom calls, all of which serve to distract us from the things we truly want to be doing, like eating Thai food and sleeping until noon. I Hope This Email Finds You Never puts aside the motivational screeds, productivity hacks, and pop-science, and focuses instead on those things in the workplace that truly cause us grief-like a coworker eating an apple during a video call-in a lighthearted, entertaining, and (most importantly) cynical way. Some things you'll learn: How long you can get away with being "new" until you're held accountable How to make it look like you're sorry without giving up any power How to find a workplace friend and make a workplace enemy Camera position: how to set up your laptop for maximum dominance Organizing your calendar while leaving time to cry The rules of the kitchen (stealing someone's yogurt is literally a crime) Writing a letter of resignation when you've already been resigned from day one From Orientation (The Descent), Workplace Etiquette (No Eye Contact Before 11 AM), Working Remotely (Wink Wink), Coworkers (Getting Along with your fellow inmates), and everything in between, I Hope This Email Finds You Never is your must-have guide to surviving (thriving is not realistic) in the modern workplace.

There is growing interest in flexible working, not only as a means to manage labour more efficiently and for greater agility, but also as a response to increasing concerns over well-being, work-life balance, and participation in the labour force of those with significant non-work commitments (e.g. parents, carers, older workers). As a result, a comprehensive stream of literature on the benefits and challenges of flexible working has developed and led to a body of evidence on the implementation and outcomes of different forms of flexible working arrangements. This book assesses the current state of this literature as follows: Background: the authors review the different definitions that have been proposed, policy developments, availability and uptake. Outcomes from flexible working: the main chapters focus on the outcomes for employers (e.g. performance, employee retention, organisational commitment etc.), as well as for individual employees (e.g. well-being, job satisfaction etc.). Evaluation of extant knowledge: the authors comment on the existing literature and consider the methodological approaches adopted in the literature. Conclusion: suggestions for future research are proposed. Of interest to students, academics and policy-makers, this book provides an expert overview of the empirical evidence and offers critical commentary on the state of knowledge in the field of flexible working and new forms of work.

The mental health pandemic manifests everywhere, not least in your workplace. As organizations around the world face health and social crises, as well as economic uncertainty, acknowledging and improving wellbeing in your workplace is more critical than ever. Increasingly, leaders and managers must support mental health and cultivate resilience in employees - not just increase engagement and performance. Based on more than 100 million Gallup global interviews, Wellbeing at Work shows you how to do just that. Coauthored by Gallup's CEO and its Chief Workplace Scientist, Wellbeing at Work explores the five key elements of wellbeing - career, social, financial, physical and community - and how organizations can help employees and teams thrive in those elements. The book also gives leaders ideas and action items to help employees use their innate talents and strengths to thrive in each of the wellbeing elements. And Wellbeing at Work introduces a metric to report a person's best possible life: Gallup Net Thriving, which will become the "other stock price" for organizations. In a world where work and life are more blended than ever, maximizing employee wellbeing takes on greater urgency. Wellbeing at Work shows leaders how to create a thriving and resilient culture. If you and your leaders don't change the world, who will? Wellbeing at Work includes a unique code to take the CliftonStrengths assessment, which reveals your top five strengths.

Managing change across cultures can be tricky, and universal approaches to change management may not serve their purpose in every cultural setting. This book examines the cultural dimensions that can influence the perceptions of and reactions to change in different cultural contexts and highlights the benefits of developing and applying cultural mindfulness when planning and running cross-cultural change initiatives. It offers practical advice to project and change management teams and leaders for developing Cultural Intelligence, tailoring plans to consider any cultural variables that could be barriers to (or catalysts for) effective change, and applying facilitating strategies.

This comprehensive two-volume collection draws together the key contributions - both theoretical and empirical - from economics and management literature on human and organisational knowledge, learning and routine behaviours. Volume I discusses conceptions of knowledge and the problems of organisational and technological learning. Volume II contains both theoretical and applied research on organisational routines.

This groundbreaking book arrives at a time of growing concern for the future of true scholarship. Morten Huse calls upon the scholarly community to reflect on the recent dramatic changes to academia, calling for coordinated efforts to reorganise the scholarly ecosystem. Offering a holistic view of academia, Huse outlines the institutions, audiences, messages, channels and communities that interact in this ecosystem, introducing a 'sharing philosophy' as the foundation of change. Reflecting on the past and looking to the future, this exciting book demands a communal approach to scholarship that comprises an open, innovative and impact-driven attitude to research that can change the academic game. Incisive and optimistic for the future, this book is crucial reading for PhD students and junior faculty members hoping to find new avenues for impactful and innovative research. Established scholars, as well as leaders of academic institutions, academies and associations concerned with recent structural changes to scholarship will also benefit from Huse's strong critique and alternative pathways.

New technologies, new office concepts and new working environments are all big concepts, and we are just at the start of understanding the impact of these global trends on shaping our behaviors at work. This book describes and analyses the trends known as 'New Ways of Working' primarily addressing the behavioral side of NWW practices as many researchers and practitioners claim the success of NWW is not in IT, nor in facilities, but in behavior. We have to learn and to adapt to the new possibilities of collaboration at a distance. Our managers have to learn and to show new leadership behaviors in order to get the most out of it. And we have to learn how to build organizations that can easily absorb these new practices. Therefore, we present some new data on the use of NWW practices in the Dutch case as one of the leading countries in these global trends, concentrating on 4 HR-related themes: (1) trust, social cohesion and diversity, (2) leadership, (3) teamwork and (4) innovative work behavior. We show that NWW-practices entail much more than just home-based work or telework for a few people. It is changing everyone's work anytime, anyplace, anyhow.

Never before has the world witnessed the phenomenon of severe stress and burnout on such a large scale as in recent years. Globalization, technological advances and economic meltdown have brought about a plethora of unprecedented challenges for industry and organizations across the globe. Consequently, executives have been under growing stress due to economic uncertainties, mergers and acquisitions, role erosion and restructuring, resulting in increased workloads, longer hours and demands for greater productivity and efficiency. This changing environment has created job insecurity, anxiety, dissatisfaction and emotional exhaustion causing a rapid increase in executive burnout. This book provides the most comprehensive analysis of the construct of burnout, including its magnitude, a global research review, a typology of models, comparisons between professions and consequences of burnout for individuals and organizations. In addition, it provides the views of mental health professionals, empirically derived causes, symptoms and coping techniques, while throwing light on preventative measures and comparing Eastern and Western approaches to mitigate the effects of burnout.

Flexible Work: Designing Our Healthier Future Lives examines flexible working through the lens of social science, in particular using psychological perspective to address not only what forms of flexible working there are and how they are evolving but also their prospect in the future of work. Bringing together views from thought-leaders and underpinned by research evidence, this book addresses two of the most fundamental business challenges for large and medium organisations - mental health and productivity - calling for the bridging of science and policy to design flexible working for our future healthier lives. Growing from these foundations, this book explains the latest landscape in flexible working, looking at employee psychological health and productivity, including showing up for work sick. Perspectives are provided from around the world on leadership, line management, 'over attachment' with technology, commuting, skill-based inequality and control over working time. Readers are offered insights into the relevance of flexible working for a diverse workforce - invisible disabilities, disabilities, older workers and blended families. Throughout, the book offers suggestions for shaping future policy, practice and research. Each chapter concludes with recommendations, making this essential reading for students, academics, human resource practitioners, policy-influencers, policymakers and professionals interested in flexible work.

This is a short guide on sit-stand working in the office. It reviews the research on sitting and standing at work from the 1950s to present and provides guidance for specialists, therapists, practitioners, and managers. The book is illustrated with many photos and figures, provides guidance for active working at the end of every chapter, and is understandable to the layman as well as the specialist. With the increased emphasis on healthy lifestyles, coupled with the obesity and overweight epidemic, many are claiming that we should spend more time standing at work. Some have even claimed that sitting is the new smoking. Readers of the book will learn and understand what is behind these claims, what stacks-up, what doesn't, and be able to make informed decisions about whether to invest in new facilities, and what to invest. This book is of value to human factors specialists, physical therapists, chiropractors and occupational health practitioners, architects, and facilities managers. Features Explains the origins of sedentary office work Summarizes the health risks of sitting and standing and how to avoid them Reviews new research on active working and practical ways of developing active working habits in the office Discusses the obesogenic workplace, and how to avoid it Includes over 60 key points to help you decide how to be more active at work

The International Longshore and Warehouse Union (ILWU) remains one of the best examples of a labor union that traces its origins to radical anti-racist principles. Today, very few mainstream unions remain that were founded on militant, radical, and "anti-racist" principles. The ILWU remains the strongest port union in the United States, and its members are among the highest paid blue-collar union workers in the world. Drawing on in-depth interviews, archival oral histories research, and ethnographic observation, Solidarity Forever? highlights the struggle of a key group of Black and women leaders who fought for racial and gender equality in the ports of Southern California. The book argues that institutional and cultural forms of racial and gender inequality are embedded within US trade union locals leading to the following deleterious consequences for unions: (1) a proliferation of internal discrimination lawsuits within unions, which can cost the union International, or union local, potentially millions of dollars in legal fees and financial settlements thereby redistributing precious financial resources that could be spent on key activities related to making unions stronger from outside attacks; (2) an erosion of trust and solidarity among workers, the key values of any successful union, which ultimately undermines the radical democratic potential of unions and rank-and-file participation in union politics; and (3) the undermining of workers of color and women workers as full and equal participants in the labor movement. The future of organized labor in the United States could very well be determined by the ability of the labor movement, and labor unions in particular, to listen to those workers who have been relegated to the margins of the global economy-workers of color, immigrant workers, women workers, and all workers in the Global South.

This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. They exemplify more general tendencies present within service work. They also have a particular public image - being associated in the public mind with low skilled and regimented work. This volume presents contributions from British and German management academics and industrial sociologists based on primary research on call centres in both countries. The contributions cover the genesis and development of call centres as a new form of organization, or indeed a new industry; the rationalization and control strategies of organizations that establish call centres; and the nature of service work and service interactions. The findings of this volume challenge the common public image of call centres and finds that call centre employment is in fact very diverse. So, for example, skilled advising and consulting services are often performed over the phone. Along with the sometimes skilled nature of call centre work, work organization and working conditions vary as well. The text also seeks to contrast the British and German experience of call centre work and employment. In Germany clerical work has traditionally been embedded in the specific traditions of co-operative industrial relations that define the German model. Call centres present a strategic challenge to this model, and the expansion of call centres has been at the forefront of changes aimed at making employment more flexible in Germany. This work offers a choice of country cases, which permit a comparison of service employment within both a liberal capitalist and a socially embedded economy.

Collective bargaining between employers and trade unions has profoundly changed working conditions in companies around the globe. But why do we start work at the age of 10, 16, 18 or 24? Why do we work 6, 8, 10 or more hours a day? These questions are becoming increasingly pertinent as working norms are fractured and fragmented by country. This book brings an entirely new perspective to our understanding of changes in working time. In both the UK and the US, effective legal or collectively-bargained regulation of working time has been limited over the last 20 years, to the extent that its disappearance is seen as almost unproblematic. Here author Jens Thoemmes sheds light on this transition and its economic implications with a fully evidenced sociological account, based particularly on original research into cases of working time standards in France and Germany. This book addresses the whole process of working time regulation over the last twenty years, evaluating the activities of trade unions, employers, and the State. While theories of industrial relations have already addressed the issue of markets in the context of collective bargaining, this book draws connections between time and markets, places these transitions in their historical contexts, and illustrates the importance of this movement crossing borders and cultures.

Emotion is often used by organizations to manipulate and repress workers. However, this repression can have adverse psychological and social consequences for them. This book articulates the pathways through which this repression occurs, and offers emotion regulation as a tool for workers to emancipate themselves from this repression and social control. Bringing together the largely unconnected literatures on critical theory and emotion regulation, this book articulates two pathways to social control currently underexplored in management: one where the social functions of emotion are exploited, and one where discussions about emotion override its social function. The author illustrates the processes through which workers can start to `see through' the repression, and enlist emotion regulation strategies to emancipate themselves from it. These strategies may work in the short to medium term but, in the long term, workers may eventually change jobs. If staff turnover becomes unsustainable, the organization can seek to change the social structures causing the repression of workers in the first place. Combining fresh theoretical insights with practically informed vignettes, this book will appeal to academics and students across many social science disciplines, including business studies, organization studies, cognitive change, sociology and psychology. Both practising managers and disenchanted workers will also find this an enlightening read.

More people are extending their working lives through necessity or choice in the context of increasingly precarious labour markets and neoliberalism. This book goes beyond the aggregated statistics to explore the lived experiences of older people attempting to make job transitions. Drawing on the voices of older workers in a diverse range of European countries, leading scholars explore job redeployment and job mobility, temporary employment, unemployment, employment beyond pension age and transitions into retirement. This book makes a major contribution and will be essential reading within a range of disciplines, including social gerontology, management, sociology and social policy.