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Books > Business & Economics > Business & management > Office & workplace > Working patterns & practices > General

The Evolution of the Modern Workplace (Paperback): William Brown, Alex Bryson, John Forth, Keith Whitfield The Evolution of the Modern Workplace (Paperback)
William Brown, Alex Bryson, John Forth, Keith Whitfield
R1,369 Discovery Miles 13 690 Ships in 10 - 15 working days

The last thirty years have seen the world of work transformed in Britain. Manufacturing and nationalized industries contracted and private services expanded. Employment became more diverse. Trade union membership collapsed. Collective bargaining disappeared from much of the private sector, as did strikes. This was accompanied by the rise of human resource management and new employment practices. The law, once largely absent, increasingly became a dominant influence. The experience of work has become more pressured. The Evolution of the Modern Workplace provides an authoritative account and analysis of these changes and their consequences. Its main source is the five Workplace Employment Relations Surveys that were conducted at roughly five-year intervals between 1980 and 2004. Drawing on this unique source of data, a team of internationally renowned scholars show how the world of the workplace has changed, and why it has changed, for both workers and employers.

The Non-Obvious Guide to Working Remotely (Being Productive Without Getting Distracted, Lonely or Bored) (Hardcover): Rohit... The Non-Obvious Guide to Working Remotely (Being Productive Without Getting Distracted, Lonely or Bored) (Hardcover)
Rohit Bhargava
R803 R696 Discovery Miles 6 960 Save R107 (13%) Ships in 18 - 22 working days

An all new updated 2021 edition of the popular original guide to working from home and adjusting to virtual work featuring the best tips and advice from more than 50 top experts. Most books on remote work repeat the same tired advice about being productive while wearing sweatpants. The advice in this book is different. Award winning author Rohit Bhargava reveals the secrets of remote work by curating advice from the experts. In this book, you'll learn: Why trying to recreate a "home studio" for presentations is overrated. How you can build powerful relationships with people you've never met. The seven rules of virtual meetings that everyone should know. How to look and sound amazing on video, without spending a fortune. Most guides to virtual work pretend like it is better than being face-to-face. It usually isn't. But in today's business world, there are many reasons you need to work remotely or do virtual meetings, from taking parental leave to navigating a global health pandemic. In this short guide featuring a compilation of the best advice and insights from more than 50 experts from dozens of industries, you will learn the keys to being effective from afar. Whether you need to deliver a presentation to a virtual audience or collaborate with a global team, this handy guide will help you be more productive when you can't be there in person. This is not a book that will convince you that you need to work remotely every day or that you should go to a Caribbean island and become a digital nomad. It's a guide for anyone forced to work remotely, stuck on too many Zoom calls, and looking for quick actionable advice on how to shift the way they work to get more done every day.

Remote Work - Redesign Processes, Practices and Strategies to Engage a Remote Workforce (Hardcover): Chris Dyer, Kim Shepherd Remote Work - Redesign Processes, Practices and Strategies to Engage a Remote Workforce (Hardcover)
Chris Dyer, Kim Shepherd; Foreword by Marshall Goldsmith
R2,268 R840 Discovery Miles 8 400 Save R1,428 (63%) Ships in 9 - 17 working days

How can I develop a team if they're not in the same place? How can I build a company culture that works for employees in an office, working at home and in co-work spaces? How can I maintain organizational oversight if I can't see my employees? Remote Work answers all these questions and more and provides guidance on how to build a successful remote working strategy that engages employees, allows them to perform to their full potential and improves business performance. The COVID-19 pandemic has put remote work into the business norm, but demand from employees to work remotely was already increasing, with a 2019 report stating that 34% of people surveyed would even take a pay cut if they could work remotely part of the time. HR professionals and business leaders need to address this demand to attract and retain the talent the business needs. Remote Work is written by two industry experts who have successfully transitioned their workforces to remote models. It provides essential guidance on how to implement policies, processes and strategies for remote working, including meeting types, measuring performance and creating virtual 'water cooler' environments. Featuring advice on technological solutions to adapting processes and driving engagement, this book also outlines the business benefits of a remote workforce including improved productivity and output and how it allows for faster expansion and execution. With insights from leading experts such as Marshall Goldsmith and case studies from Cornerstone OnDemand, Buffer and United States Marine Corps, Remote Work is essential reading now that increased home and flexible working is here to stay.

Making Work Visible - Ethnographically Grounded Case Studies of Work Practice (Paperback, New): Margaret H. Szymanski, Jack... Making Work Visible - Ethnographically Grounded Case Studies of Work Practice (Paperback, New)
Margaret H. Szymanski, Jack Whalen
R861 Discovery Miles 8 610 Ships in 10 - 15 working days

In the 1970s, Xerox pioneered the involvement of social science researchers in technology design and in developing better ways of working at PARC, its internal research center at the time (now an independent wholly owned subsidiary). The PARC legacy resulting from this work is a hybrid methodology that combines an ethnographic interest in direct observation in settings of interest with an ethnomethodological concern to make the study of interactional work an empirical, investigatory matter. This edited volume is an overview of PARC and Xerox's social science tradition. It uses detailed case studies showing how the client engagement was conducted over time and how the findings were consequential for business impact. Case studies in retail, production, office and home settings cover four topics: practices around documents, the customer front, learning and knowledge-sharing, and competency transfer. The impetus for this book was a 2003 initiative at Xerox to transfer knowledge about conducting ethnographically grounded work practice studies to its consultants so that they may generate the kinds of knowledge generated by the researchers themselves.

Work and Alienation in the Platform Economy - Amazon and the Power of Organization (Hardcover): Sarrah Kassem Work and Alienation in the Platform Economy - Amazon and the Power of Organization (Hardcover)
Sarrah Kassem
R3,203 Discovery Miles 32 030 Ships in 18 - 22 working days

Once hidden behind the veils of entrepreneurship, it is now clear that platforms are reshaping the world of work, and Amazon has been a forerunner in setting the trend. This book examines two key and contrasting Amazon platforms that differ in how they organize workers: its e-commerce platform and digital labor platform (Mechanical Turk). With access to the people who are working at the heart of these platforms, it explores how different working conditions alienate workers, and how, despite these conditions, workers organize within their political-economic contexts to express their agency in traditional and alternative ways. Written for social scientists studying and researching the platform economy, this is a timely and important analysis of work and workers on the (digital) shop floor.

Professional Practices - Commitment and Capability in a Changing Environment (Hardcover): Tony Becher Professional Practices - Commitment and Capability in a Changing Environment (Hardcover)
Tony Becher
R4,507 Discovery Miles 45 070 Ships in 10 - 15 working days

There is recurrent public concern with enhancing the quality of professional performance. What is the con-temporary understanding of professionalism? Are the needs of professionals in various fields being met in today's world, as what is commonly called "continuing professional development" has become of a sizable industry? Many books treat the professions as a homo-geneous group and view them from an external stand-point. In Professional Practices Tony Becher investigates the differences as well as the similarities between and within professional groupings, and presents the perspec-tives of insiders. One particular theme concerns the main patterns of change in professional careers and the spe-cific problems faced by women professionals in a largely male-dominated environment. Brilliantly written, the book focuses on six professions-medicine, pharmacy, law, accountancy, architecture, and slructural engineering. The material is based on 190 interviews with a variety of members of the six professions. Becher's book offers original and sensitive insight into the working Ives of practitioners and an understanding of the ideas and values they embrace. He a'gjes that their high sense of commitment stems from a concern to enhance their individual reputations and to maintain their collective professional status. Becher highlights re variety of activities in which these professionals are engaged and the reasons for their reponses to social and political pressures from outside their fields. Above all, he seeks to demystify professionalism and to show that professional people share with others a wide range of universal human feelings and concerns. A postscript raises the issue of why -Diversities are little involved with continuing education in the professions. Practicing professionals will benefit from this insight into how people in their own and other professions cope with similar problems. Becher's volume will be particularly ap-pealing to educationists, policymakers, and social scientists interested in the subject of professionalism, those involved in the provision of initial and mid-career change for the orofessions, and those with a lay interest in the topic.

Flexible Working Practices and Approaches - Psychological and Social Implications (Paperback, 1st ed. 2021): Christian Korunka Flexible Working Practices and Approaches - Psychological and Social Implications (Paperback, 1st ed. 2021)
Christian Korunka
R4,015 Discovery Miles 40 150 Ships in 18 - 22 working days

Modern workplaces are following a strong trend of increasing flexible working practices and approaches, offering more flexibility in working times, working places, work organization, and work relations as the result of new information and communication technologies. This book brings together a group of internationally recognized experts in the field of flexible work to examine the psychological and social implications of these practices, describing the current state of research and empirically-based practices in this field. It focuses on organizational, job, and individual factors related to the quality of working life, and identifies potential risk groups where the benefits of flexible work are suppressed or not realized. Ideal for organizations implementing or considering implementing flexible work, for professionals and researchers in work and organizational psychology, and for HR professionals, this volume is an invaluable overview of rapidly changing work norms and their impact on working life.

Agile Now (Paperback): Rob Cole Agile Now (Paperback)
Rob Cole
R320 Discovery Miles 3 200 Ships in 10 - 15 working days

Agile may be the best-kept management secret on the planet and if you want a quickstart introduction, then Agile NOW is essential reading. Agile is a different way of thinking that’s steeped in common sense and produces immediate results. That’s why there’s a quiet revolution going on.

Agile will help you design better products, get faster results, cut down costs, and keep improving as you go. With a simple system called The Golden Triangle - Prioritising, Time Boxing and Change Management - you can hit the ground running and get started immediately.

Agile NOW is slim, accessible and easy to dip into - yet covers all the essential theory and provides practical advice. Agile is for everyone - from one-person start-ups to multinationals – the promise of quicker, cheaper, better has universal appeal. Agile NOW shows you how to get going fast at minimal cost.

Work-Life Matters - Crafting a New Balance at Work and at Home (Paperback, 1st ed. 2021): David Pendleton, Peter Derbyshire,... Work-Life Matters - Crafting a New Balance at Work and at Home (Paperback, 1st ed. 2021)
David Pendleton, Peter Derbyshire, Chloe Hodgkinson
R815 R704 Discovery Miles 7 040 Save R111 (14%) Ships in 18 - 22 working days

Work-life balance isn't about where or how you spend your time. At least not solely. It's about where and how you use and replenish your energy. Work matters. Life matters. Work-life matters. As we start to navigate life during and after the pandemic, employers and employees are increasingly re-evaluating how work can be made more sustainable and more fulfilling. Many employees - particularly Gen X and Gen Z - are seeking a new psychological contract with their employers. Putting these trends into context and offering practical solutions, this book takes a deep dive into why work matters as part of a healthy and fulfilling life. The authors present a new and different way of thinking about the matter of balance, arguing that there is no hard divide between 'work' and life' because 'work' takes place entirely within 'life' and you can't balance two things when one is a subset of the other. To achieve the balance required for a healthy existence, we need to recognise that there are activities in all parts of work-life that drain our energy and others that give us a buzz. Rather than trying to solve the drain of hard work by living it large at the weekend - or compensating for an unfulfilling home life by working like a demon, we need to create balance at work and balance at home. Now is a golden opportunity to re-examine the world of work and job-craft to make them more satisfying, less draining and more energising. The ideas in this book provide a practical guide to help that process.

The Evolution of the Modern Workplace (Hardcover): William Brown, Alex Bryson, John Forth, Keith Whitfield The Evolution of the Modern Workplace (Hardcover)
William Brown, Alex Bryson, John Forth, Keith Whitfield
R2,463 R2,085 Discovery Miles 20 850 Save R378 (15%) Ships in 10 - 15 working days

The last twenty-five years have seen the world of work transformed in Britain. Manufacturing and nationalized industries contracted and private services expanded. Employment became more diverse. Trade union membership collapsed. Collective bargaining disappeared from much of the private sector, as did strikes. This was accompanied by the rise of human resource management and new employment practices. The law, once largely absent, increasingly became a dominant influence. The experience of work has become more pressured. The Evolution of the Modern Workplace, first published in 2009, provides an authoritative account and analysis of these changes and their consequences. Its main source is the five Workplace Employment Relations Surveys that were conducted at roughly five-year intervals between 1980 and 2004. Drawing on this unique source of data, a team of internationally renowned scholars show how the world of the workplace has changed, and why it has changed, for both workers and employers.

Playing a New Game - A Black Woman's Guide to Being Well and Thriving in the Workplace (Hardcover): Tammy L Wilborn, PhD Playing a New Game - A Black Woman's Guide to Being Well and Thriving in the Workplace (Hardcover)
Tammy L Wilborn, PhD
R667 Discovery Miles 6 670 Ships in 10 - 15 working days

Black and brown women have been making profound strides in leadership and professional achievement, despite facing the added hurdles of both sexism and racism in the workplace. But so often, excelling at work comes at the expense of their wellness: the chronic stressors and demands on Black women can result in negative physical health outcomes such as sleep disturbance, hypertension, and diabetes, and negative mental health outcomes including anxiety and depression. We cannot talk about career advancement for Black and brown women without talking about strategies that promote their total wellbeing. Playing a New Game offers women a new way forward, in which ambition and wellness can not only coexist, but bolster each other. With insights from her 20 years of professional counseling experience and extensive research, mental health expert Dr. Tammy Wilborn expands the dialogue on BIPOC women's experiences of race and gender stereotypes at work, exploring them as a wellness issue. Through her evidence-based best practices that promote self-care and self-empowerment as necessary tools for professional success, Black and brown women can flip the script by prioritizing their wellness even as they advance professionally.

Older Workers in Transition - European Experiences in a Neoliberal Era (Hardcover): David Lain, Sarah Vickerstaff, Mariska van... Older Workers in Transition - European Experiences in a Neoliberal Era (Hardcover)
David Lain, Sarah Vickerstaff, Mariska van der Horst
R3,224 Discovery Miles 32 240 Ships in 18 - 22 working days

More people are extending their working lives through necessity or choice in the context of increasingly precarious labour markets and neoliberalism. This book goes beyond the aggregated statistics to explore the lived experiences of older people attempting to make job transitions. Drawing on the voices of older workers in a diverse range of European countries, leading scholars explore job redeployment and job mobility, temporary employment, unemployment, employment beyond pension age and transitions into retirement. This book makes a major contribution and will be essential reading within a range of disciplines, including social gerontology, management, sociology and social policy.

New Work, Transformational and Virtual Leadership - Lessons from COVID-19 and Other Crises (Paperback, 1st ed. 2021): Marc... New Work, Transformational and Virtual Leadership - Lessons from COVID-19 and Other Crises (Paperback, 1st ed. 2021)
Marc Helmold
R1,615 Discovery Miles 16 150 Ships in 18 - 22 working days

The increasing globalization, the battle for talents, and global trends are changing the work patterns in organisations around the globe. Enterprises are working across country and cultural borders alongside complex supply and demand networks. Global incidents such as the financial crisis in 2008 and the recent COVID-19 pandemic have forced global organizations to find innovative ways to continue to connect globally and maintain a competitive advantage. Therefore, innovative enterprises have established global and virtual organisations including members of the value chain on supply and demand side. This book outlines these new work and leadership styles, and agile organisations, which are necessary to work virtually and globally. It provides case studies and experiences from different global organizations in different industries and sectors with a focus on value-adding processes and services.

The Reset - Ideas to Change How We Work and Live (Paperback): Elizabeth Uviebinene The Reset - Ideas to Change How We Work and Live (Paperback)
Elizabeth Uviebinene
R268 Discovery Miles 2 680 Ships in 10 - 15 working days

Some people seek purpose in work. Others see work as a tool to live with purpose outside of work. Where do you sit on this scale? 'An exciting, refreshing, curious read which addresses not just the future of work but how to fundamentally rethink the way we live' -EMMA GANNON, author of The Sunday Times bestseller The Multi-Hyphen Method "At a time when many of us are reconsidering our work/life balance in the long-term, it's an illuminating read." - Cosmopolitan "The Reset is a provocative guide to how we fit into an ecosystem' - The Financial Times "Uviebinene's passion about resetting how we live and work is infectious and eye-opening." - Marie Claire "This book made me stop and rethink my relationship with work. Elizabeth challenges us all to create a new social contract with trust, purpose and community at its heart. Where we work by design and not by default and in doing so, create a world of work that is more balanced, inclusive and better for everyone." - Helen Tupper, CEO of Amazing If and co-author of The Squiggly Careers ________________ Being busy isn't an Identity Perks aren't office Culture Profit isn't all we want from Business Loneliness shouldn't happen in a Community Inequality isn't inevitable in a City We can all shape Society From the award-winning author and Financial Times columnist Elizabeth Uviebinene, a fundamental rethink of how we work and live. Because if we're going to really benefit from the radical shift of 2020, we have to rethink how we fit into an ecosystem. Elizabeth started with a simple desire to explore our relationship with work, and how it was impacting our lives. It became clear if we want to reset how we work as individuals, we're going to need to reset the work culture we exist in, the businesses we work for, the communities we're a part of, the cities we live in and the society we can shape. We can't just rethink one strand of society; we need to rethink everything together. It's time for a Reset. The Reset is a short, digestible book for people who want to work better, and live better. Elizabeth addresses our urge to work differently, to work in a way that suits more parts of our lives. It's optimistic, positive and provocative, offering fresh perspectives on the way we live now, and a punchy idea for how we might live in the future. So what's possible now that would have seemed impossible before? The Reset features interviews from: Sadiq Khan, Mayor of London Alex Mahon, CEO of Channel 4 Ete Davies, CEO of Engine Group Rachel Botsman, Oxford University's first Trust fellow Sereena Abassi, Worldwide Head of Culture and Inclusion, M&C Saatchi Anna Whitehouse (Mother Pukka), flexible working campaigner Cassandra Stavrou, Founder of Proper Indy Johar, Founder of think tank Dark Matter Labs Nadia Whittome, Labour MP for Nottingham Pip Jameson, Founder of the Dots Karen Rosenkranz, trend forecaster and consultant Joanna Lyall, UK CEO of Brainlabs

The American Workplace - Skills, Pay, and Employment Involvement (Hardcover): Casey Ichniowski, David I Levine, Craig Olson,... The American Workplace - Skills, Pay, and Employment Involvement (Hardcover)
Casey Ichniowski, David I Levine, Craig Olson, George Strauss
R1,766 R1,499 Discovery Miles 14 990 Save R267 (15%) Ships in 10 - 15 working days

This volume contributes to a growing consensus about effective workplace practices. The collection combines detailed studies of single industries (automobile assembly, apparel, and machine tools) with cross-industry studies of financial performance. Compared to most past investigations, the research here has better measures of both workplace practices and organizational performance. The contributors find that systems of innovative human resource management practices can have large effects on business performance. Success does not come from any single innovation, but from a coherent system encompassing pay, training, and employee involvement.

One Life - How we forgot to live meaningful lives (Paperback, 2nd edition): Morten Albaek One Life - How we forgot to live meaningful lives (Paperback, 2nd edition)
Morten Albaek
R211 Discovery Miles 2 110 Ships in 10 - 15 working days

Never before in history have so many humans suffered from depression, anxiety, and stress. The World Health Organization estimates that more than 300 million people struggle with depression - equivalent to 4.4 percent of the world's population, with even more suffering from anxiety and stress. Therefore, it is critical to understand why those of us, especially in prosperous countries with high living standards, continue to get sick, particularly due to work-related stress. Studies have consistently shown purpose and meaningfulness to be essential for performance and mental health in a work place. As a result, human beings are increasingly seeking purpose and meaning in their life. Key to unlocking meaning is the idea that we are all one human being, regardless of the context. It is the purpose of this book to ensure we stop separating our persona into a working human being and private human being, and instead see ourselves as one human being, with one life in one lifetime.

HR Without People? - Industrial Evolution in the Age of Automation, AI, and Machine Learning (Paperback): Anthony R. Wheeler,... HR Without People? - Industrial Evolution in the Age of Automation, AI, and Machine Learning (Paperback)
Anthony R. Wheeler, M. Ronald Buckley
R724 Discovery Miles 7 240 Ships in 18 - 22 working days

As artificial intelligence and machine learning practices grow, entire industries and jobs could become more automated or cease to exist altogether. HR Without People? traces provocative and challenging timelines for future developments in ten, thirty and fifty years' time, to interrogate how modern HR practices need to respond to far reaching technological and industrial change. Focusing on the role these technologies are playing in changing the HR profession and how they could and should develop industry practices in the future, HR experts Anthony R. Wheeler and M. Ronald Buckley explore how this profession has a vital role in responding to these changes and how it can adapt to meet the new challenges faced by both employers and employees. Examining key issues such as the effects of big data and algorithms ongoing role in influencing recruiting and selection, the changes in virtual technology that will alter training, and how the role of government will expand to address the needs of citizens affected by the rate of change in workforce displacement, HR Without People? is a stimulating and confrontational challenge to conventional thinking on this people-centric profession's role in the future of work.

Conceptualizing the Ubiquity of Informal Economy Work (Paperback, 1st ed. 2020): Errol D'Souza Conceptualizing the Ubiquity of Informal Economy Work (Paperback, 1st ed. 2020)
Errol D'Souza
R1,521 Discovery Miles 15 210 Ships in 18 - 22 working days

This book provides a framework to understand the disregarded aspect of emerging market growth which is informal employment. Informal employment in unregistered enterprises or of workers without employment contracts or social protection contributions constitutes 88 per cent of employment in India and is a ubiquitous feature of the economy. A large proportion of informal employment (86 per cent) is self-employment and this category of employment has been neglected in the literature on work and development which has focused instead on wage employment that is a contract for work with another person or enterprise. Another striking feature of such economies which the book engages with is that, as they have liberalized, informal employment in the registered enterprises or formal part of the economy has grown. The informal sector has been analyzed by recourse to two major approaches. One is a public economics framework that underlines how informal enterprises evolve as they trade-off reduced access to public services such as contract enforcement with the payment of taxes and regulatory compliances. This book extends this literature by focusing on the access to formal sector credit and its potential for financing productive enterprises as a factor that is considered when an enterprise contemplates whether to incorporate or not. The second leg of the literature takes a labour perspective and emphasizes mandated labour costs such as hiring and firing costs, benefits, and minimum wages as considerations when deciding on whether to engage labour on a formal or informal basis. The book broadens this literature by taking into account how the human capital of workers and the monitoring costs of ensuring that workers are adhering to the terms of negotiated contracts inform the decision with regard to informality. The book will resonate with those academics and policy makers who are engaged with the conundrums of development.

Couples That Work - How To Thrive in Love and at Work (Paperback): Jennifer Petriglieri Couples That Work - How To Thrive in Love and at Work (Paperback)
Jennifer Petriglieri
R485 R440 Discovery Miles 4 400 Save R45 (9%) Ships in 9 - 17 working days

Every couple wants a happy relationship and a meaningful career but how do we balance both? In Couples that Work, Professor Jennifer Petriglieri shifts away from the language of sacrifice and trade-offs and focuses on how couples can successfully tackle the challenges they will face throughout their lives--together. The book explores key questions like: - Can you and your partner have equally important careers or must you prioritise one over the other? - How can you juggle children or family commitments without sacrificing your work? - Does every decision require compromise or can you find solutions that benefit you both? Identifying common triggers and traps, and presenting engaging exercises to help you avoid and overcome them, this book will help every couple design their own unique way to combine love and work at every stage of their journey. 'Hugely insightful. A must-read for all couples' Susan David, author of Emotional Agility 'Managing one career is hard enough; two often seems impossible. In this book, Jennifer shares what she's learned about how couples can not only survive but thrive' Adam Grant, author of Originals

Inventing Equal Opportunity (Paperback): Frank Dobbin Inventing Equal Opportunity (Paperback)
Frank Dobbin
R1,147 Discovery Miles 11 470 Ships in 18 - 22 working days

Equal opportunity in the workplace is thought to be the direct legacy of the civil rights and feminist movements and the landmark Civil Rights Act of 1964. Yet, as Frank Dobbin demonstrates, corporate personnel experts--not Congress or the courts--were the ones who determined what equal opportunity meant in practice, designing changes in how employers hire, promote, and fire workers, and ultimately defining what discrimination is, and is not, in the American imagination.

Dobbin shows how Congress and the courts merely endorsed programs devised by corporate personnel. He traces how the first measures were adopted by military contractors worried that the Kennedy administration would cancel their contracts if they didn't take "affirmative action" to end discrimination. These measures built on existing personnel programs, many designed to prevent bias against unionists. Dobbin follows the changes in the law as personnel experts invented one wave after another of equal opportunity programs. He examines how corporate personnel formalized hiring and promotion practices in the 1970s to eradicate bias by managers; how in the 1980s they answered Ronald Reagan's threat to end affirmative action by recasting their efforts as diversity-management programs; and how the growing presence of women in the newly named human resources profession has contributed to a focus on sexual harassment and work/life issues.

"Inventing Equal Opportunity" reveals how the personnel profession devised--and ultimately transformed--our understanding of discrimination.

Debrett's Guide to Business Etiquette (Hardcover): Elizabeth Wyse Debrett's Guide to Business Etiquette (Hardcover)
Elizabeth Wyse
R666 Discovery Miles 6 660 Ships in 9 - 17 working days
The Oxford Handbook of Diversity in Organizations (Paperback): Regine Bendl, Inge Bleijenbergh, Elina Henttonen, Albert J Mills The Oxford Handbook of Diversity in Organizations (Paperback)
Regine Bendl, Inge Bleijenbergh, Elina Henttonen, Albert J Mills
R1,354 Discovery Miles 13 540 Ships in 10 - 15 working days

In recent years diversity and its management has become a feature of modern and postmodern organizations. Different practices have spread around the globe focusing on the organizing and management of inclusion and exclusion of different groups such as men and women, heterosexual and homosexuals, persons with different racial and ethnic background, ages, and (dis)abilities. However, although increasingly recognized as important, the discourses of diversity are multifaceted and not without controversy. Furthermore, diversity management practices have the potential to reproduce both inclusion and exclusion. This book presents the foundations of organizing and managing diversities, offers multidisciplinary, intersectional, and critical analyses on key issues, and opens up fresh perspectives in order to advance the diversity debate. The contributors are a team of leading diversity scholars from all over the world.

Contact centre operations: Fet level 3: Textbook (Paperback): R. Pressler, T. Hanna Contact centre operations: Fet level 3: Textbook (Paperback)
R. Pressler, T. Hanna
R516 Discovery Miles 5 160 Ships in 5 - 10 working days
The Oxford Handbook of Gender in Organizations (Paperback): Savita Kumra, Ruth Simpson, Ronald J. Burke The Oxford Handbook of Gender in Organizations (Paperback)
Savita Kumra, Ruth Simpson, Ronald J. Burke
R1,346 Discovery Miles 13 460 Ships in 10 - 15 working days

The issue of gender in organizations has attracted much attention and debate over a number of years. The focus of examination is inequality of opportunity between the genders and the impact this has on organizations, individual men and women, and society as a whole. It is undoubtedly the case that progress has been made with women participating in organizational life in greater numbers and at more senior levels than has been historically the case, challenging notions that senior and/or influential organizational and political roles remain a masculine domain. The Oxford Handbook of Gender in Organizations is a comprehensive analysis of thinking and research on gender in organizations with original contributions from key international scholars in the field. The Handbook comprises four sections. The first looks at the theoretical roots and potential for theoretical development in respect of the topic of gender in organizations. The second section focuses on leadership and management and the gender issues arising in this field; contributors review the extensive literature and reflect on progress made as well as commenting on hurdles yet to be overcome. The third section considers the gendered nature of careers. Here the focus is on querying traditional approaches to career, surfacing embedded assumptions within traditional approaches, and assessing potential for alternative patterns to evolve, taking into account the nature of women's lives and the changing nature of organizations. In its final section the Handbook examines masculinity in organizations to assess the diversity of masculinities evident within organizations and the challenges posed to those outside the norm. In bringing together a broad range of research and thinking on gender in organizations across a number of disciplines, sub-disciplines, and conceptual perspectives, the Handbook provides a comprehensive view of both contemporary thinking and future research directions.

The End of the Job Description - Shifting From a Job-Focus To a Performance-Focus (Paperback, 1st ed. 2015): Tim Baker The End of the Job Description - Shifting From a Job-Focus To a Performance-Focus (Paperback, 1st ed. 2015)
Tim Baker
R2,032 Discovery Miles 20 320 Ships in 18 - 22 working days

'That's not my job.' If you don't want your employees to say that, why do you start your relationship by giving them a narrow task and competency focused description of their job? We need people to fulfil many different roles at work yes the need to do their job, but they also need to contribute positive energy, collaborate, and take personal reasonability for innovation and personal development. How do they fit into a traditional job description? It is futile persevering with the job description borne out of the scientific management movement one hundred years ago. The world of work is vastly different to the assembly lines of the Ford Motor Company of the early twentieth-century. Building on the phenomenal success of The End of the Performance Review, Baker examines four essential 'Non-Job' roles that all employees must fulfil and shows how to create meaningful role descriptions that can help you recruit better people and enable them to deliver better results.

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