Technology advancement and the widespread impacts of the COVID-19 pandemic have had a major impact on both the contours and terrain of work, employment, and the management of people. Understanding these complex developments requires fresh perspectives on the nature and context of the management of people and human resources. The expanding fourth industrial revolution has been underpinned by new technological platforms and AI, as well as new worker motivations, making essential that researchers seek to explore the field of HRM in a new way. The Emerald Handbook of Work, Workplaces, and Disruptive Issues in HRM reflects these complex changes in the way work, employment and people currently are and will continue to be managed across the globe. Considering these changes, a multidisciplinary range of voices illustrate just how fundamental recent developments will be in reshaping work and employment as in any previous revolution. The Handbook is structured into three sections: Human Resource Management, Human Resource Development, and Emerging Issues, each exploring key themes and the emergence of ground-breaking new perspectives. These themes are central issues for debate and discussion in the workplaces across the globe and the work presents innovative and provocative assessments of changes and challenges in rapidly evolving local and global environments.

In this book, leading organization theorist Gibson Burrell presents a provocative and challenging approach to the study of organizations, aiming to move beyond the two-dimensionality of much organizational thinking and present more complex 3-D models, which allow for the 'intractions' of apparently disparate perspectives. The book aims to illuminate organization theory by discussing its interrelationship with key features of economics, architecture, aesthetics, design of the built environment, and associated artwork. He argues that by their shared 'definitions', these areas of social science and the humanities are struggling with the same issue - 'the will to form'. The author suggests that, whilst there are a huge number of possibilities for the process of organizing, the constraints of the human body, our cognitive limitations in space and time, and our relationship to nature, mean that these are necessarily limited to an 'envelope' of possibilities. He then outlines the basic parameters of the 'design envelope', analysing it through discussion of 'styles', and examines the hidden assumptions of these styles with regards the origins and potentialities of human knowledge. Burrell argues that the envelope of organizational, politico-economic, and architectural design possibilities may be seen as a cube, thus taking forward the geometrical notions of 'lines' of fight, 'points' of difference, and 'planes' of agreement to discuss the huge range of, and massive constraints upon, human organizing that are reflected in the 'will to form'. Key differences in assumptions demarcate distinct 'styles of organizing' which every reader possesses - whether they are aware of them or not.

After the local newspaper where she worked as a reporter closed, Emily Guendelsberger took a pre-Christmas job at an Amazon fulfilment centre outside Louisville, Kentucky. There, the vending machines were stocked with painkillers and the staff turnover was dizzying. In the new year, she travelled to North Carolina to work at a call centre, a place where even bathroom breaks were timed to the second and finally, Guendelsberger was hired at a San Francisco McDonald's, narrowly escaping revenge-seeking customers who pelted her with condiments. Across three jobs and in three different parts of the country, Guendelsberger directly took part in the revolution changing the U.S. workplace. ON THE CLOCK takes us behind the scenes of the fastest-growing segment of the American workforce to understand the future of work in America - and its present. Until robots pack boxes, resolve billing issues and make fast food, human beings supervised by AI will continue to get the job done. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest - and how low wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity. ON THE CLOCK explores the lengths that half of Americans will go to in order to make a living, offering not only a better understanding of the modern workplace but also surprising solutions to make work more humane for millions of Americans.

Part of the Smart Skills Series Meetings offers all you need to know to get the most out of meetings - from setting meetings up, leading them, to how to make the most out of them once the meeting is over. A must for any employee, manager, freelancer of business owner. The book offers proven, practical advice on: setting objectives and creating practical agendas; deciding who should attend and when and where; effective chairing and effective participation - the communications skills necessary - listening, observing, questioning and getting your points across; dealing with problems; follow up after the meeting to prompt suitable action.

In The Organized Mind, New York Times and Sunday Times bestselling author and neuroscientist Daniel Levitin offers practical solutions to the problems of information overload. ___________________________________________________ Overwhelmed by demands on your time? Caught in an unproductive spiral of emails and multitasking? You're not alone. When we're deluged with information our creativity plummets, our decision making suffers and we grow absent-minded. Nowadays, we drown in our inboxes, forever juggle several tasks at once and try to make complex decisions ever more quickly. This is information overload. Combining the latest neuroscience with everyday examples, Daniel Levitin explains how to take back control of your life - from your home to your business to your children - all through organization. You'll discover life-changing facts about: - How to make the most of your brain's daily processing limit - Why pressing Send or clicking Like are addictive - Why daydreaming is your brain at its most productive - What the most successful people keep in their drawer - Why multitasking is a bad way to do nearly everything In a world where information is power, The Organized Mind holds the key to harnessing that information and making it work for you. 'A comprehensive account of the way we think about organizing everything from our possessions to our friends' - Financial Times 'The perfect antidote to the effects of information overload' - Scott Turow, New York Times bestselling author of Identical and Innocent

In our present state of disconnect and loss, Connected Capitalism offers us a deeper and more satisfying approach to both work and life. What should our post-COVID work world look like? In Connected Capitalism, David Weitzner shows us how to draw from the classic teachings of Judaism in order to positively transform our workplaces and our working lives. He outlines a philosophy that will empower the disenchanted to build a stable future in a world of crony capitalism, global pandemics, racial injustice, and social disconnect. Weitzner, a professor of management who chooses to look beyond management and mindfulness, envisions a workplace based on the ancient Jewish practices of mitzvah, creating a space for meaningful moments with other people, and chavrusa, co-creating and working on endeavors together. Combining these spiritual concepts with the voices of today's political strategists, business leaders, and artists, Connected Capitalism inspires us to approach our work with curiosity, engage with those who were once strangers, and tap into a hopeful and meaningful future.

How can I develop a team if they're not in the same place? How can I build a company culture that works for employees in an office, working at home and in co-work spaces? How can I maintain organizational oversight if I can't see my employees? Remote Work answers all these questions and more and provides guidance on how to build a successful remote working strategy that engages employees, allows them to perform to their full potential and improves business performance. The COVID-19 pandemic has put remote work into the business norm, but demand from employees to work remotely was already increasing, with a 2019 report stating that 34% of people surveyed would even take a pay cut if they could work remotely part of the time. HR professionals and business leaders need to address this demand to attract and retain the talent the business needs. Remote Work is written by two industry experts who have successfully transitioned their workforces to remote models. It provides essential guidance on how to implement policies, processes and strategies for remote working, including meeting types, measuring performance and creating virtual 'water cooler' environments. Featuring advice on technological solutions to adapting processes and driving engagement, this book also outlines the business benefits of a remote workforce including improved productivity and output and how it allows for faster expansion and execution. With insights from leading experts such as Marshall Goldsmith and case studies from Cornerstone OnDemand, Buffer and United States Marine Corps, Remote Work is essential reading now that increased home and flexible working is here to stay.

Work-life balance isn't about where or how you spend your time. At least not solely. It's about where and how you use and replenish your energy. Work matters. Life matters. Work-life matters. As we start to navigate life during and after the pandemic, employers and employees are increasingly re-evaluating how work can be made more sustainable and more fulfilling. Many employees - particularly Gen X and Gen Z - are seeking a new psychological contract with their employers. Putting these trends into context and offering practical solutions, this book takes a deep dive into why work matters as part of a healthy and fulfilling life. The authors present a new and different way of thinking about the matter of balance, arguing that there is no hard divide between 'work' and life' because 'work' takes place entirely within 'life' and you can't balance two things when one is a subset of the other. To achieve the balance required for a healthy existence, we need to recognise that there are activities in all parts of work-life that drain our energy and others that give us a buzz. Rather than trying to solve the drain of hard work by living it large at the weekend - or compensating for an unfulfilling home life by working like a demon, we need to create balance at work and balance at home. Now is a golden opportunity to re-examine the world of work and job-craft to make them more satisfying, less draining and more energising. The ideas in this book provide a practical guide to help that process.

A game-changing book about the revolutionary potential of working from home, by two experts who work - and live - together. Out of Office is a book for every office worker - from employees to managers - navigating the return to the office since the outbreak of COVID-19. The lockdowns of 2020-21 have shown us a new path forward, one that doesn't involve hellish daily commutes and set schedules that no longer make sense. But how can we realise that future in a way that benefits workers and companies alike? Using groundbreaking reporting and interviews with workers and managers around the world, Charlie Warzel and Anne Helen Petersen illuminate the key values that should be driving this conversation: trust, fairness, flexibility, inclusive workplaces, equity, and work-life balance. Above all, they argue that companies need to listen to their employees - and that this will promote, rather than impede, productivity and profitability. Out of Office is about so much more than Zoom meetings and hybrid schedules: it aims to reshape our entire relationship to the office.

Reinvent best practices that have become bad habits Without meaning to, and often with the best of intentions, most organizations continually waste precious time and money on processes and activities that don't create value and no longer make sense in today's business environment. Until now, the relatively slow speed of marketplace evolution has allowed wasteful habits to continue without consequence. This reality is ending. Detonate explains how organizations built up bad habits, identifies which ones masquerade as "best practices," and suggests alternatives that can contribute to winning in the marketplace. With a focus on optimism and empowerment, it focuses on an approach and mindset which are critical to successfully compete in an era characterized by profound technological advances and uncertainty. - Core themes challenge how you think about and approach problems - Case studies illustrate the challenges you face and how to overcome them - Recommendations are pragmatic and steer clear of suggesting a brand-new, complicated wiring diagram - Actionable advice provides the first steps down an evolutionary path If you want to compete differently in today's marketplace and to challenge the things your company does which you have a nagging feeling are actually just a waste of time - and maybe value-destroying - Detonate gives you what you need to ignite change.

Modern workplaces are following a strong trend of increasing flexible working practices and approaches, offering more flexibility in working times, working places, work organization, and work relations as the result of new information and communication technologies. This book brings together a group of internationally recognized experts in the field of flexible work to examine the psychological and social implications of these practices, describing the current state of research and empirically-based practices in this field. It focuses on organizational, job, and individual factors related to the quality of working life, and identifies potential risk groups where the benefits of flexible work are suppressed or not realized. Ideal for organizations implementing or considering implementing flexible work, for professionals and researchers in work and organizational psychology, and for HR professionals, this volume is an invaluable overview of rapidly changing work norms and their impact on working life.

The increasing globalization, the battle for talents, and global trends are changing the work patterns in organisations around the globe. Enterprises are working across country and cultural borders alongside complex supply and demand networks. Global incidents such as the financial crisis in 2008 and the recent COVID-19 pandemic have forced global organizations to find innovative ways to continue to connect globally and maintain a competitive advantage. Therefore, innovative enterprises have established global and virtual organisations including members of the value chain on supply and demand side. This book outlines these new work and leadership styles, and agile organisations, which are necessary to work virtually and globally. It provides case studies and experiences from different global organizations in different industries and sectors with a focus on value-adding processes and services.

Every couple wants a happy relationship and a meaningful career but how do we balance both? In Couples that Work, Professor Jennifer Petriglieri shifts away from the language of sacrifice and trade-offs and focuses on how couples can successfully tackle the challenges they will face throughout their lives--together. The book explores key questions like: - Can you and your partner have equally important careers or must you prioritise one over the other? - How can you juggle children or family commitments without sacrificing your work? - Does every decision require compromise or can you find solutions that benefit you both? Identifying common triggers and traps, and presenting engaging exercises to help you avoid and overcome them, this book will help every couple design their own unique way to combine love and work at every stage of their journey. 'Hugely insightful. A must-read for all couples' Susan David, author of Emotional Agility 'Managing one career is hard enough; two often seems impossible. In this book, Jennifer shares what she's learned about how couples can not only survive but thrive' Adam Grant, author of Originals

'An engaging, timely exploration of how to bring more wisdom into our work lives' Adam Grant, New York Times bestselling author of Originals 'This is exactly what we need right now!' Brene Brown Do you want to reinvent the second half of your career? ------------------------------------------------------------ Chip Conley ignites a bold, urgent conversation about age and ageism in the workplace, He liberates the term 'elder' from the stigma of 'elderly', and reveals the value of wisdom that can only be accrued through years on the planet. Wisdom at Work will teach you how to be indispensable in the second half of your working life. 'Anyone feeling jaded, jejune or just plain past it at work can read this book in a morning and feel revived' The Financial Times

As business struggles to adapt to a rapidly changing world, managers are bombarded with a bewildering array of schemes for how to be a boss and make an organization tick. It's tempting to be seduced by futurist fantasies where every company has the culture of a startup, and where employees in wacky, whimsical office settings, liberated from hierarchies and bosses that oppress them, are the foundation for breakthrough performance. "Get real," warn Nicolai J. Foss and Peter G. Klein. These fads ironically lead to micromanaging and, often, to disaster. Companies and societies, they show, need authority and hierarchy to coordinate work, including creative work. And, counterintuitively, Foss and Klein illustrate how the creative use of authority and hierarchy helps companies to be more agile and flexible, enabling educated, motivated people and teams to thrive. And not a moment too soon: Foss and Klein provide evidence that global challenges such as the proliferation of artificial intelligence, economic disruption, empowered knowledge workers, and black swan events such as the pandemic actually make hierarchy and the job of the manager more important than ever.

Institutions - the structures, practices, and meanings that define what people and organizations think, do, and aspire to - are created through process. They are 'work in progress' that involves continual efforts to maintain, modify, or disturb them. Institutional logics are also in motion, holding varying degrees of dominance that change over time. This volume brings together two streams of thought within organization theory - institutional theory and process perspective - to advocate for stronger process ontology that highlights institutions as emergent, generative, political, and social. A stronger process view allows us to challenge our understanding of central concepts within institutional theory, such as 'loose coupling', 'institutional work', the work of institutional logics on the ground, and institutionalization between diffusion and translation. Enriched with an emphasis on practice and widened by taking a broad view of institutions, this volume draws on the Ninth International Symposium on Process Organization Studies to offer key insights that will inform our thinking of institutions as processes.

Revised and updated with the latest scientific research and updated case studies, the business classic that offers a revealing look at psychopaths in the workplace-how to spot their destructive behavior and stop them from creating chaos in the modern corporate organization. Over the past decade, Snakes in Suits has become the definitive book on how to discover and defend yourself against psychopaths in the office. Now, Dr. Paul Babiak and Dr. Robert D. Hare return with a revised and updated edition of their essential guide. All of us at some point have-or will-come into contact with psychopathic individuals. The danger they present may not be readily apparent because of their ability to charm, deceive, and manipulate. Although not necessarily criminal, their self-serving nature frequently is destructive to the organizations that employ them. So how can we protect ourselves and our organizations in a business climate that offers the perfect conditions for psychopaths to thrive? In Snakes in Suits, Hare, an expert on the scientific study of psychopathy, and Babiak, an industrial and organizational psychologist and a leading authority on the corporate psychopath, examine the role of psychopaths in modern corporations and provide the tools employers can use to avoid and deal with them. Together, they have developed the B-Scan 360, a research tool designed specifically for business professionals. Dr. Babiak and Dr. Hare reveal the secret lives of psychopaths, explain the ways in which they manipulate and deceive, and help you to see through their games. The rapid pace of today's corporate environment provides the perfect breeding ground for these "snakes in suits" and this newly revised and updated classic gives you the insight, information, and power to protect yourself and your company before it's too late.

In Millennial Feminism at Work, volume editor Jane Juffer brings together recently graduated students from across the US to reflect on the relevance of their feminist studies programs in their chosen career paths. The result is a dynamic collection of voices, shaking up preconceived ideas and showing the positive influence of gender and sexuality studies on individuals at work. Encompassing five areas-corporate, education, nonprofit, medical, and media careers-these engaging essays use personal experiences to analyze the pressure on young adults to define themselves through creative work, even when that job may not sustain them financially. Obstacles to feminist work conditions notwithstanding, they urge readers to never downplay their feminist credentials and prove that gender and sexuality studies degrees can serve graduates well in the current marketplace and prepare them for life outside of their alma mater. Emphasizing the importance of individual stories situated within political and economic structures, Millennial Feminism at Work provides spirited collective advice and a unique window into the lives and careers of young feminists sharing the lessons they have learned. Contributors: Rose Al Abosy, Rachel Cromidas, Lauren Danzig, Sadaf Ferdowsi, Reina Gattuso, Jael Goldfine, Sassafras Lowrey, Alissa Medina, Samuel Naimi, Stephanie Newman, Justine Parkin, Lily Pierce, Kate Poor, Laura Ramos-Jaimes, Savannah Taylor, Addie Tsai, Hayley Zablotsky

Digital work has become increasingly common, taking a wide variety of forms including working from home, mobile work, gig work, crowdsourcing, and online volunteering. It is organizationally, interpretively, spatially, and temporally complex. An array of innovative methodologies have begun to emerge to capture this complexity, whether through re-purposing existing tools, devising entirely novel methods, or mixing old and new. This volume brings together some of these techniques in an accessible sourcebook for management, business, organizational, and work researchers. It presents a range of innovative methods which capture and analyse digitally-related work practices through reflexive accounts of real-world research projects, and elucidates the range of challenges such methods may raise for research practice. It outlines debates and recommendations, and provides further reading and information to support research practice. The book is organised in four sections that reflect different areas of focus and methodological approaches: working with screens; digital working practices; distributed work and organizing; and digital traces of work. It then concludes by reflecting on the methodological issues, research ethics, requisite skills, and future of research given the intensification of digital work during a global pandemic that has impacted all aspects of our lives.

This book provides a framework to understand the disregarded aspect of emerging market growth which is informal employment. Informal employment in unregistered enterprises or of workers without employment contracts or social protection contributions constitutes 88 per cent of employment in India and is a ubiquitous feature of the economy. A large proportion of informal employment (86 per cent) is self-employment and this category of employment has been neglected in the literature on work and development which has focused instead on wage employment that is a contract for work with another person or enterprise. Another striking feature of such economies which the book engages with is that, as they have liberalized, informal employment in the registered enterprises or formal part of the economy has grown. The informal sector has been analyzed by recourse to two major approaches. One is a public economics framework that underlines how informal enterprises evolve as they trade-off reduced access to public services such as contract enforcement with the payment of taxes and regulatory compliances. This book extends this literature by focusing on the access to formal sector credit and its potential for financing productive enterprises as a factor that is considered when an enterprise contemplates whether to incorporate or not. The second leg of the literature takes a labour perspective and emphasizes mandated labour costs such as hiring and firing costs, benefits, and minimum wages as considerations when deciding on whether to engage labour on a formal or informal basis. The book broadens this literature by taking into account how the human capital of workers and the monitoring costs of ensuring that workers are adhering to the terms of negotiated contracts inform the decision with regard to informality. The book will resonate with those academics and policy makers who are engaged with the conundrums of development.

Exploring the different facets of the new world of work (including the hacker and maker movements, platform work, and digital nomadism), this edited volume sets out to investigate and theorise how these new work practices are experienced by various actors. It explores such changes at both the micro and macro levels and sets out to link them back to wider social, managerial and political issues. In doing so, it aims to reflect on the similarities and differences between new and 'old' work practices and problematize discourses surrounding the future of work. This volume is characterized by the diversity of methods mobilized, the plurality of concepts, lenses and theories deployed as well as the richness of the empirical accounts used by the authors. It will appeal to a broad readership of management and organizational scholars as well as sociologists interested in current changes to the world of work.

Exploring the different facets of the new world of work (including the hacker and maker movements, platform work, and digital nomadism), this edited volume sets out to investigate and theorise how these new work practices are experienced by various actors. It explores such changes at both the micro and macro levels and sets out to link them back to wider social, managerial and political issues. In doing so, it aims to reflect on the similarities and differences between new and 'old' work practices and problematize discourses surrounding the future of work. This volume is characterized by the diversity of methods mobilized, the plurality of concepts, lenses and theories deployed as well as the richness of the empirical accounts used by the authors. It will appeal to a broad readership of management and organizational scholars as well as sociologists interested in current changes to the world of work.

Psychological Management of Individual Performance contains a unique combination of contributions from academics and practitioners for each topic.

Leading international authors come together in this integrative and comprehensive handbook, to combine academic research findings and to provide detailed practice-relevant information, on subjects such as performance concepts, work design, cognitive ability and personality as predictors of performance, performance appraisal and potential analysis, goal setting, training, mentoring, reward systems, strategic HRM as well as broader issues such as well-being and organizational culture.

This handbook is a valuable resource for researchers, academics and advanced students in psychology and related fields; as well as consultants, practitioners and professionals in HR, who want to contribute to the enhancement and maintenance of high individual performance.

JetBlue Chairman Joel Peterson provides the playbook for establishing and maintaining a culture of trust that breaks down the operational silos and CYA mentality that plague many organizations. Trust is the glue that holds an organization together. It turns deflection into transparency, suspicion into empowerment, and conflict into creativity. With it, a tiny company like John Deere grew into a worldwide leader. Without it, a giant corporation like Enron toppled. How does it feel to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk-taking and innovation become the norm. With compelling examples, JetBlue Chairman Joel Peterson details how to establish and maintain a culture of trust, including: Start with integrity Invest in respect Empower everyone Require accountability Create a winning vision Keep everyone informed Budget in line with expectations Embrace conflict Forget "you" to become an effective leader This fully expanded edition includes a powerful self-assessment tool for organizations to evaluate their culture of trust and discover areas for improvement. Peterson has also added rich new case studies and chapters on the theme of betrayal, including how to manage and guard against it. With The 10 Laws of Trust Expanded Edition in hand, you'll be able to plant the seeds of trust-and reap the rewards of reputation, profits, and success.