How should you write and present a business proposal? What is the best way to take minutes? When should a work email be formal and when chatty?

Communicating in a clear, concise manner with colleagues and clients is a key aspect of professionalism and good business practice. Yet many South African companies do not train their staff to do this, leading to confusion and lost hours - and it affects how people view your ability to do your job.

Now, help is at hand with plain-language experts Bittie Viljoen-Smook, Johan Geldenhuys and Wena Coetzee in this user-friendly guide to all aspects of written English in the workplace. Your journey to presenting yourself in an excellent, effective way starts here.

Benny Griessel and Vaughn C upido are languishing in Stellenbosch. Run-of-the-mill police work in the leafy university town is a far cry from their previous life in the elite HAWKS. But when a student is found dead on a mountain trail, the two detectives find themselves trying to unpick a stubbornly difficult mystery.

In the north of the country, meanwhile, a beautiful wildlife guide is recruited by a group of special forces soldiers to act as a honeytrap, part a dangerous multi-million-dollar heist that goes tragically wrong. Then back in Stellenbosch, a local businessman is found murdered in what looks like a professional hit - suffocated by fast-action filler foam sprayed down his throat. A message to keep silent - but about what?

You need a cool head to unravel it all, because sadly, the thieves and criminals are as likely to be in government - or even the police - as on the streets. You need to stay calm, focused - and sober. Benny may be sober these days, but he's not feeling calm. Solving this puzzle is turning into a deadly race against time and there's another date that's coming towards him like an express train. Alexa has fixed the date for their wedding. Big trouble, on every front.

Academic Literacy is an essential tool for people moving into the tertiary phase of education, to support the achievement of their goals. It covers all the necessary academic skills and competencies for constructive and successful study – not only reading, writing, listening and verbal communication, but also critical thinking, possibly the core skill needed at this level of study. Other skills it aims to develop are: understanding and engaging in academic study; vocabulary; reading for study purposes; argument; paraphrasing and summarising; writing paragraphs; assignment writing; and preparing for examinations.

Academic Literacy will help you cope with the reading and writing demands of further and higher education. It will also help you be more knowledgeable about yourself, your aspirations, career goals, and how to manage your time and stress more effectively.

New to the 3rd edition:

• An updated and expanded chapter on developing vocabulary and using dictionaries
• Renewed focus on critical thinking and reflective writing
• A refreshed chapter on writing paragraphs, including reflection on constructing effective paragraphs
• Supplemental text on assignment writing and referencing.

Durton. Dirt town. Dirt and hurt – that’s what others would remember about our town . . .

When twelve-year-old Esther Bianchi disappears on her way home from school in the small town of Durton in rural Australia, the local community is thrown into a state of grief and suspicion. As Detective Sergeant Sarah Michaels begins her investigation, she questions those who knew the girl, attempting to unpick the secrets which bind them together.

The girl’s mother, Constance, believes that her daughter going missing is the worst thing that can happen to her. But as the search for Esther develops, she learns that things can always get worse.

Ronnie is Esther’s best friend and is determined to bring her home. So when her classmate Lewis tells her that he saw Esther with a strange man at the creek the afternoon she went missing, Ronnie feels she is one step closer to finding her. But why is Lewis refusing to speak to the police?

And who else is keeping quiet about what happened to Esther?

The thrilling Richard & Judy Book Club Pick for 2018, The Party is a gripping story of betrayal, privilege and hypocrisy, set in the unassailable heart of the British establishment.

Martin Gilmour and Ben Fitzmaurice have been best friends for 25 years, since their days together at Burtonbury School. They are an unlikely pair: the scholarship boy with the wrong accent and clothes, and the dazzlingly popular, wealthy young aristocrat. But Martin knows no one else can understand the bond they share – and no one else could have kept Ben’s secret for over two decades.

At Ben’s 40th birthday party, the cream of the British establishment gathers in a haze of champagne, drugs and glamour. Amid the politicians, the celebrities, the old money and the newly rich, Martin once again feels that pang of not quite belonging. His wife Lucy has her reservations, too. There is something unnerving in the air. But Ben wouldn’t do anything to damage their friendship. Would he?

In 2011 the world was shocked when the news broke that Joost van der Westhuizen, known for years as the golden boy of South African rugby and a former Springbok captain, had been diagnosed with motor neuron disease (MND).

This rare condition attacks the central nervous system, causing progressive disability. There is no known cure. All who have seen Joost in action will know that he is not one to give up without a fight. His game-changing prowess as a brilliant scrum half is now focused on a battle for survival and, more importantly, on making a difference to the lives of others with the disease. In a race against time, Joost has a dream to fulfil. He says: “In the beginning you go through all the emotions and you ask, ‘Why me?’ It’s quite simple. ‘Why not me?’ If I have to go through this to help future generations, why not me?” His acceptance of his symptoms is equally pragmatic: “One day you can’t move your arm, another day you don’t have speech. Every day you are reborn and you take the day as it comes.”

Glory Game – The Joost van der Westhuizen Story is a compelling narrative of redemption set against the backdrop of an illustrious career in rugby. It is the story of a modern-day warrior forced to face his own human frailty. Joost shows us that beyond ambition, success and fame lies the true wealth of family and friends, and that within a ravaged body the spirit can remain invincible.

It is summer on Magnolia Road when Juliet moves into her late mother's house with her husband Liam and their young son, Charlie.

Preoccupied by guilt, grief and the juggle of working motherhood, she can't imagine finding time to get to know the neighbouring families, let alone fitting in with them. But for Liam, a writer, the morning coffees and after-school gatherings soon reveal the secret struggles, fears and rivalries playing out behind closed doors - all of which are going straight into his new novel.

Juliet tries to bury her unease and leave Liam to forge these new friendships. But when the rupture of a marriage sends ripples through the group, painful home truths are brought to light. And then, one sun-drenched afternoon at a party, a single moment changes everything.

The fiction debut from Sunday Times bestselling author Cathy Rentzenbrink, Everyone Is Still Alive is funny and moving, intimate and wise; a novel that explores the deeper realities of marriage and parenthood and the way life thwarts our expectations at every turn.

MISTRA's publication on Whiteness Afrikaans Afrikaners: Addressing Post-Apartheid Legacies, Privileges and Burdens consists of various thought-provoking contributions made at a roundtable held in 2015 at Constitution Hill as a continuation of MISTRA’s research on nation formation and social cohesion. The publication aims to enhance the understanding of the history of whiteness in all its socio-economic manifestations as well as the architecture of power relations and privileges in democratic South Africa.

The volume comprises of contributions by former president Kgalema Motlanthe, current Deputy Minister of Cogta, Andries Nel, Mary Burton, Christi van der Westhuizen, Lynette Steenveld, Bobby Godsell, Dirk Herman (of Solidarity), Ernst Roets (of Afriforum), Xhanti Payi, Mathatha Tsedu, Pieter Duvenage, Hein Willemse, Nico Koopman, Melissa Steyn, Achille Mbembe and Mathews Phosa.

Take the ride of your life with the Torpedo Ink motorcycle club in this thrilling erotic romance novel from #1 New York Times bestselling author Christine Feehan.

Torpedo Ink is Aleksei “Absinthe” Solokov’s whole life. They’re his brothers, his family—his everything. But that doesn’t stop him from wanting something that only belongs to him. That’s why the tough biker has spent the last six weeks at the library, reading every book he can get his hands on and watching the prim and proper librarian who makes his blood rush.

For the past six weeks, Scarlet Foley has been fantasizing about the handsome, tattooed man whose eyes follow her every move. She senses he’s dangerous. She wants him to get close enough to touch. She wishes she could let him know the real woman, not the one she pretends to be. But Scarlet has a plan to carry out, and she can’t afford any distractions.

Absinthe is well aware that Scarlet is hiding something. She’s a puzzle he intends to solve, piece by intoxicating piece….

The seventh edition of South African Human Resource Management: Theory and Practice has been thoroughly revised and updated. Our broader African context is accentuated even further, making it very clear that we need to find, craft and execute HRM strategies that suit our unique circumstances in South Africa and Africa more broadly.

Africa is at an exciting yet critical juncture. This continent boasts almost a third of the world’s mineral wealth and two-thirds of its remaining arable land, and it is estimated that by the end of the current century about half of all young people on the planet will be in Africa. Our continent’s future success is therefore locked up in this yet-to-be-realised human resource dividend, and South African managers in our local organisations as well as elsewhere in Africa and the world must lead the charge in unlocking and fully developing it. This edition expands on the holistic approach to human resource management (HRM) that has been propagated since the first edition in 1998. The emphasis throughout the book is that specialist practitioners in HRM and all other managers need to partner in managing the complex challenges faced in relation to our human resources. Also included are the contemporary HR trends in the South African environment and the emerging unifying framework of the South African Board for People Practices’ (SABPP) National HR Management System Standard, developed in 2013. HRM is shown to extend beyond staff/personnel employed by organisations to include managing all aspects related to people doing work not only as employees, but in other capacities as well. Similarly, even though the most prominent organisational context can be regarded as business or private sector organisations, this new edition makes explicit and clear connections with HRM challenges and issues in public sector organisations.

The book has a companion website that provides access to additional information, resources, case studies, and various questions and activities to facilitate active learning. The website is designed for a dual purpose: to enhance the learning experience of those who have bought the book and to assist those responsible for helping learners digest the wealth of learning material contained in this compendium on South African HRM.

’n Reeksmoordenaar maai bekendes op ’n streep af.

En Kassie en Rooi moet hom vastrek. Maar dit is makliker gesê as gedaan.

Die moordtonele is smetloos, met slegs bisarre boodskappe by die lyke. Die slagoffers se hoë profiele veroorsaak ook ’n ongekende mediaherrie, wat bykomende druk op die ondersoekspan plaas.

Die Spesiale Spookeenheid se elite-speurspan tas behoorlik in die duister rond. Het hulle dié keer hulle meerdere teëgekom?

Trust is the fuel for all of life. We are wired biologically, neurologically, emotionally, spiritually, and psychologically to trust. Trust is the currency that drives every relationship, beginning with the foundational bond between infants and their mothers, extending to the trust networks that undergird every human endeavor – art, science, commerce – and binding together every relationship we have ever had or ever will have. Nothing in our world works without trust.

It is tempting to think that trust is simple, that we should be able to spot a lack of trustworthiness relatively easily. But we all have our stories about misplaced trust. We either missed clear or subtle warning signs or there just were not any warning signs to see. Everything looked good on the surface, and maybe it was. But we got burned anyway.

And sometimes we struggle to earn and keep the trust of those around us when trust bonds fail to form or are broken. When trust breaks down, so does our ability to move forward.

In Trust, Knowing When To Give It, When To Withhold It, How To Earn It And How To Fix It When It Gets Broken, Dr. Cloud explores the five foundational aspects of trust that must be present for any relationship to function successfully and helps us to understand how to implement them. He also guides us through the difficult process of repairing trust when it has been violated and broken, even when restoring trust feels impossible.

Rich with wisdom drawn from decades of experience in clinical practice, business consulting and research, Trust is the ultimate resource for managing this most complex and fundamental of human bonds, allowing us to experience more fruitful and rewarding relationships in every area of our lives.

God se teenwoordigheid is iets wat jy doelbewus moet soek, maar te midde van ’n besige program en krisisse verloor ons so maklik perspektief.

Geliefde skrywer Nina Smit wil vroue met 366 oordenkings in ’n Lewe naby God deur praktiese riglyne help om nader aan God te kom sodat sy Teenwoordigheid vir hulle ’n werklikheid kan word. Belangrike temas wat uitstaan, is onder andere:

• gefokusde tyd met die Woord
• gebed as anker van jou geloofslewe
• betroubaarheid van God se beloftes
• dankbaarheid as uitvloeisel van geloof
• hantering van seer en mislukking in jou verlede

This paradigm shifting essay collection weaves the personal and political in an illuminating exploration of internationally acclaimed novelist Tsitsi Dangarembga’s complex relationship with race and gender. At once philosophical, intimate and urgent, Dangarmebga’s landmark essays address the profound cultural and political questions that underpin her novels for the first time.

From her experience of life with a foster family in Dover and the difficulty of finding a publisher as a young Zimbabwean novelist, to the ways in which colonialism continues to disrupt the lives and minds of those subjugated by empire, Dangarembga writes to recenter marginalised voices.

Black and Female offers a powerful vision toward re-membering – to use Toni Morrison’s word – those whose identities and experiences continue to be fractured by the intersections of history, race and gender.

For a man who loves the order and structure of institutions, Shaun ‘Fush’ Fuchs is hard to pigeonhole. A school rugby star, a soldier, a provincial powerlifter, a renowned waterpolo coach, a lifelong entrepreneur, a dynamic teacher, and a beloved headmaster.

In his memoir, Fush, Shaun tells the story of a life dedicated to changing the lives of others. From his school days at Jeppe High School for Boys and his activism heading up the SRC of the South African Student Teachers Union, to his time as an army infantry officer and his memorable teaching career, Shaun has always had an irrepressible instinct to succeed and to lead no matter what happens and no matter what the challenges. Because he has had to leap hurdles and overcome adversity almost every step of the way, Shaun has sought to leave the institutions he has been a part of as better, more diverse, more inclusive environments, where children feel safe and everyone has a space to be themselves.

Covering love and loss, pageants and coups, false accusations of terrorism, and the love of hundreds of students who have passed through schools Shaun has been part of, Fush will make you laugh, cry and reconsider what it truly means to educate and lead by example.

Revolt is a provocative challenge to the prevailing wisdom about the rise of nationalism and populism today. With a vibrant and informed voice, Nadav Eyal illustrates how modern globalization is unsustainable. He contends that the collapse of the current world order is not so much about the imbalance between technological advances and social progress, or the breakdown of liberal democracy, as it is about a passion to upend and destroy power structures that have become hollow, corrupt, or simply unresponsive to urgent needs. Eyal illuminates the forces both benign and malignant that have so rapidly transformed our economic, political, and cultural realities, shedding light not only on the globalized revolution that has come to define our time but also on the counterrevolution waged by those globalization has marginalized and exploited.

With a mixture of journalistic narrative, penetrating vignettes, and original analysis, Revolt shows that within the mainstream the left and right have much in common. Eyal shows how their stories feed our current state of unrest. More than just an analysis of the present, though, Revolt also takes a hard look at lessons from the past, from the Opium Wars in China to colonialist Haiti to the Marshall Plan. With these historical ties, Eyal shows that the roots of revolt have always been deep and strong. The current uprisings are no passing phenomenon—revolt is the new status quo.

This guide is written with love and care by a palliative nursing sister to help ease the journey for patients and their loved ones.

This book offers mindful advice for patients and their loved ones on navigating the cancer journey – from the time of diagnosis to remission or terminal stages – armed with appropriate information and emotional support. It covers the practical aspects of cancer treatment in a simple, comprehensive way – from medical aids, treatments and side effects to nutrition, complementary therapies and caring for a loved one. It also addresses questions and fears, what to say and do, and how to deal with a terminal diagnosis.

Amongst this, you will also find stories of how others experienced and managed their cancer journey.

Dié boek kry dit reg om peripheral characters en vertellers oppie voorgrond te plaas.

Die tailor-dokter met sy briefcase vol sample-lappe, maatband en pen. Die pyn vanne vrou wat haar pasgebore tweeling moet begrawe. Ennie stryd vannie pligsgetroue, prim en proper Mareldia. En dan is daar oek Ghoemeira wat tradisionele waardes mettie modern moet versoen.

Hier hoor jy die klanke vannie gemeenskap, musky en soet soes ryke uit die Jannat.

The purpose of this book is to provide Auditing students with revision and practice questions.

Solutions are available to prescribing lecturers.

Opposites attract in this steamy romantic comedy from the No.1 New York Times bestselling author of Hook, Line & Sinker.

A buttoned-up businessman and a gorgeous wild-child . . . what happens when opposites definitely attract?

By day, Aaron Clarkson suits up, shakes hands and acts the perfect gentleman. At night, behind bedroom doors, the tie comes off and the real Aaron comes out to play. But he knows that if he wants to work for the country's most powerful senator, he'll have to keep his eye on the prize. That's easier said than done, though, when he meets the senator's daughter. She's wild, gorgeous and 100 per cent trouble.

Grace Pendleton is the black sheep of her family. Yet while Aaron's presence reminds her of a past she'd rather forget, something in his eyes keeps drawing her in. Maybe it's the way his voice turns her molten. Or maybe it's because deep down inside, the ultra-smooth, polished Aaron Clarkson might be more than even Grace can handle . . .

A laugh-out-loud second-chance romantic comedy from the #1 New York Times bestselling author of Hook, Line & Sinker.

Peggy Clarkson is returning to her alma mater with one goal in mind: confront Elliott Brooks, the man who ruined her for all others, and remind him of what he’s been missing. Even after three years, seeing him again is like a punch in the gut, but Peggy’s determined to stick to her plan. Maybe then, once she has the upper hand, she’ll finally be able to move on.

In the years since Peggy left Cincinnati, Elliott has kept his focus on football. No distractions and no complications. But when Peggy walks back onto his practice field and into his life, he knows she could unravel everything in his carefully controlled world. Because the girl who was hard to forget is now a woman impossible to resist.

Following his explosive international bestseller Red Notice, Bill Browder returns with another gripping thriller chronicling how he became Vladimir Putin’s number one enemy by exposing Putin’s campaign to steal and launder hundreds of billions of dollars and kill anyone who stands in his way.

When Bill Browder’s young Russian lawyer, Sergei Magnitsky, was beaten to death in a Moscow jail, Browder made it his life’s mission to go after his killers and make sure they faced justice. The first step of that mission was to uncover who was behind the $230 million tax refund scheme that Magnitsky was killed over. As Browder and his team tracked the money as it flowed out of Russia through the Baltics and Cyprus and on to Western Europe and the Americas, they were shocked to discover that Vladimir Putin himself was a beneficiary of the crime.

As law enforcement agencies began freezing the money, Putin retaliated. He and his cronies set up honey traps, hired process servers to chase Browder through cities, murdered more of his Russian allies, and enlisted some of the top lawyers and politicians in America to bring him down. Putin will stop at nothing to protect his money. As Freezing Order reveals, it was Browder’s campaign to expose Putin’s corruption that prompted Russia’s intervention in the 2016 US presidential election.

At once a financial caper, an international adventure, and a passionate plea for justice, Freezing Order is a stirring morality tale about how one man can take on one of the most ruthless villains in the world—and win.

Pepe Marais began his entrepreneurial journey as a newspaper delivery boy at the age of twelve. After finishing high school at the end of 1986 he spent two years in the army completing what was then compulsory national service. On his way home at the end of his service he had a chance encounter with a graphic artist which completely changed the course of his life.

Pepe's latent talent for art was developed and honed at a Cape Town art school, where he finished top of his class each year, which in turn would lead him to discover his passion for advertising. After graduating, he and his partner Gareth Leck launched their enterprising Take-Away Advertising Agency and business success seemed a foregone conclusion.

But some unwise business decisions and then the global recession of 2008 took their toll and, to make matters worse, Pepe's personal life began to disintegrate. However, at the lowest point of his life, he would discover a fundamental insight which became the foundation on which he would rebuild his life. It would also inspire the development of his Purpose for Business methodology and his deep interest in unlocking both human and Joe Public United business potential.

While Growing Greatness contains many lessons for aspiring entrepreneurs, perhaps what is more important is the deep wisdom it offers. Through his growing awareness of what purpose means in both business and personal terms, Pepe points the way to growing your own greatness.

In life, nothing is certain. Just when you think you have it all figured out, something can happen to change the course of everything . . .

Liv Brooks is still in shock. Newly-divorced and facing an uncertain future, she impulsively swaps her London Life for the sweeping hills of the Yorkshire Dales, determined to make a fresh start. But fresh starts are harder than they look and feeling lost and lonely she decides to adopt Harry, an old dog from the local shelter, to keep her company.

But Liv soon discovers she isn’t the only one in need of a new beginning. On their daily walks around the village, they meet Valentine, an old man who suffers from loneliness who sits by the window and Stanley, a little boy who is scared of everyone, hides behind the garden gate and Maya, a teenager who is angry at everyone and everything. But slowly things start to change…

Utterly relatable, hilarious and heart-breakingly honest, this is a novel about friendship, finding happiness and living the life unexpected. And how when everything falls apart, all you need is one good thing to turn your life around and make it worth living again.

Corporate Finance: A South African Perspective 3e explains financial management concepts and practice in an accessible and concise way, while supporting students with plenty of practice examples and illustrations of real-life applications. The book is aimed at second- and third-year students of financial management who are enrolled in general B.Com degrees or B.Bus.Sci degrees, as well as third- and fourth-year students of financial management at universities of technology. It will also be of value to MBA and postgraduate diploma students taking courses in finance. Corporate Finance: A South African Perspective 3e explains financial management concepts and practice in an accessible and concise way, while supporting students with plenty of practice examples and illustrations of real-life applications. The book is aimed at second- and third-year students of financial management who are enrolled in general B.Com degrees or B.Bus.Sci degrees, as well as third- and fourth-year students of financial management at universities of technology. It will also be of value to MBA and postgraduate diploma students taking courses in finance.