CULTURENEERING = Building a strong business culture in a diverse workforce that delivers obsessive customer service.

Are you a leader who aims to drive real growth for the people within your organisation and at the same time deliver exceptional customer service that sets you apart from your competitors?

Running a business in a racially polarised country with a melting pot of diversity, requires leaders to understand the complexity of building an inclusive culture out of a fragmented workforce. A strong culture is not only focused on chasing financial objectives, but is based on trust, equality, respect and mutual tolerance. When every employee has a true sense of belonging, despite their differences, it is possible to create a common purpose of obsessive customer service.

Cultureneering is a philosophy and framework that Ian Fuhr has spent four decades developing, and which he perfected while building the Sorbet Group, Africa’s largest beauty salon chain. This book takes the reader on a journey of personal development and unpacks the unbreakable link between culture and service. It reveals the tools required to build a company culture that is good for its people, its customers and, ultimately, for sustainable growth.

Leaders need to embrace this culture-driven approach to business leadership as it promises to play an important role in the overall transformation of our country’s workforce.

‘Those in the know claim Michael K disembarked from a diesel-smoke-spewing truck one overcast morning, looked around, and without missing a beat, chose a spot where he set down a small bucket (red, burnt and disfigured) that contained an assortment of seedlings, some fisherman’s twine and a rudimentary gardening tool – probably self-made.’

How is it that a character from literary fiction can so alter the landscapes he touches, even as he – in his self-imposed isolation – seeks to avoid them? How is it that Michael K, bewildered and bewildering, can remain so fragile yet so present, so imposing without attempting to be so? In this response to JM Coetzee’s classic masterpiece, Life & Times of Michael K, Nthikeng Mohlele dabbles in the artistic and speculative in a unique attempt to unpack the dazed and disconnected world of the title character, his solitary ways, his inventiveness, but also to show how astutely Michael K holds up a mirror to those whose paths he inadvertently crosses. Michael K explores the weight of history and of conscience, thus wrestling the character from the confines of literary creation to the frontiers of artistic timelessness.

The hilarious book from Tiktok and Insta sensation Hayley Morris.

Brain: We left the oven on!
Me: No don't say that, I've not got time for this!
Brain: The house is probably on fire!
Me: Stop it, I need to write this book description.
Brain: But the blazing fire.
Me: We didn't even use the oven today.
Brain: But what if -
Me: No. We're not doing this, I'm finishing this description.

Hello there! Hayley Morris here. Or you might know me as the Brain Girl, and don't be fooled...it's not because I'm outrageously smart. Just an avid overthinker. I'm on a mission to prove once and for all that You. Are. Normal. Running through imaginary arguments whilst showering, hiding your knickers in the nurse's office before they look directly into your vagina, or not knowing how to be a normal human when you have the plumber over. I've spent the majority of my life saying and doing embarrassing things that wake me up in a cold sweat at 3am as my Brain reminds me of every minor detail.

In this book, I've overthought absolutely everything so you don't have to. I'll be talking about everything from dating to discharge, mental health to menstrual cups. I might not be able to banish your anxiety or make you feel 100% comfortable in your skin, but I hope I can at least give you a break from the constant brain chatter and we can rejoice and laugh at how similar we actually all are.

DON'T OVERTHINK IT. ORDER NOW.

This is more than a book. This is a blazing voyage.

Growing up in apartheid-era Chatsworth, Kumi Naidoo tells how his mother’s suicide when he was just 15 years old acted as a catalyst for his journey into radical action against the apartheid regime. In this revelatory and intimate story, Kumi describes his political awakening, and his experiences as a young community organiser and underground ANC activist during the 1980s.

His grief and anger became fuel for his efforts to help liberate South Africa and to build a better world.

Best friends and sisters, the four Padvano girls are thought of as inseparable by everyone in their close-knit Chicago neighbourhood.

Julia, the eldest, is a planner. Sylvie, the dreamer, is happiest with her nose in a book and imagines a life for herself other than the expected path of wife and mother. Cecelia and Emmeline, the twins, are the artist and the caregiver. From childhood, the four sisters complete each other. But when Julia falls in love with William Walters, their lives change. As William falls into darkness, it is Sylvie, not Julie, who steps in to help.

Spanning decades and generations, Hello Beautiful captures what it means to be a family -- the joy and tragedy, the deep trust and devastating betrayals. Split apart by stubbornness and heartbreak, the Padavano family scatters across the country. Will the love and loyalty that once rooted them be strong enough to draw them back together?

The aim of this work remains to set out the basic principles of South African private law systematically, in clear unmistakable language, and as comprehensively as is possible in a single volume. Over the years, Wille's principles has appealed to judges, practitioners and students alike, and this edition is also written with the needs of these groups in mind. This edition, of which Dale Hutchison was general editor, was a notable success in this regard, and we have sought to follow its example of balancing the retention of the basic structure of the work with innovation in the treatment of its subject matter and the dissemination of original research. We have nevertheless as far as possible maintained the very useful practice in previous editions of citing the older, original authority for a proposition alongside contemporary sources. Many of the changes were necessitated or inspired by the Constitution, which has radically altered the foundations of our legal system. The impact of the Bill of Rights on private law has been significant and is growing, via both the horizontal application of fundamental rights and their legislative implementation and elaboration. This is reflected in the structure and content of the new introductory general part as well as in the text of virtually every chapter. Importantly, the constitution has given new prominence to indigenous customary law, and in this edition we have sought, where possible in and relevant for a work of this nature, to reflect its status as equal partner of the common law. This has led to major changes in almost all of the chapters on Persons and the Family. The frequency of far-reaching judicial changes to the law combined with the uncertainties of legislative timetables to necessitate several significant revisions during the final stages of preparation for publication.

The ninth studio album from acclaimed singer-songwriter Lana Del Rey, comprising 16 tracks and interludes with features including Father John Misty, Tommy Genesis, Jon Batiste, Bleachers and more.

Courageous, yet contested, Bulelani Ngcuka has always stood up for what he believes in. His decision in 2003 as National Director of Public Prosecutions not to prosecute then deputy president, Jacob Zuma, is a decision he still stands by to this day.

In this sweeping biography, based on many hours of interviews with Ngcuka, author Marion Sparg uncovers the roots of his fearless activism and tells his side of the story. She goes back in time to his modest beginnings in the Eastern Cape, to his lawyering years with the formidable Griffiths Mxenge, his various periods of detention, exile, and his homecoming.

Ngcuka played a critical role in establishing the National Prosecuting Authority, the elite crime-busting unit the Scorpions, and other mechanisms to tackle the country’s crime and corruption problems. Soon he faced one of his most difficult tasks – confronting former comrades who had become involved in illegal activities.

The Sting in the Tale is a first-hand account of our most recent legal and political history. It is also an intriguing story about political manoeuvrings, bombings and hijackings, urban-terror and “whispering” campaigns, lies, murder, alleged spies, intrigue, family, and love.

This anthology marks the 55th anniversary of the historic 1962 Makerere Conference of African Literature in Uganda bringing together post-independence African writers many of whom would go on to play major roles in defining Africa’s literary history.

One of them wrote; “we were amazed that fate had entrusted us with the task of interpreting a continent to the world.”

Those who gathered included the Nigerian Nobel Laureate Wole Soyinka, Chinua Achebe, Christopher Okigbo, JP Clark, Kofi Awoonor, Frances Ademola, Cameron Doudu, Lewis Nkosi, Dennis Brutus, Ezekiel Mphahlele, Bloke Modisane, the African American writer Langton Hughes et al. Fifty-five years on, many have joined the ancestors but there are a few survivors who attended the launch of this Anthology at SOAS in London on 28th October 2017.

It's OK to be angry about capitalism. It's OK to want something better. Bernie Sanders takes on the 1% and speaks blunt truths about a system that is fuelled by uncontrolled greed, and rigged against ordinary people. Where a handful of oligarchs have never had it so good, with more money than they could spend in a thousand lifetimes, and the vast majority struggle to survive. Where a decent standard of living for all seems like an impossible dream.

How can we accept an economic order that allows three billionaires to control more wealth than the bottom half of our society? How can we accept a political system that allows the super-rich to buy elections and politicians? How can we accept an energy system that rewards the fossil fuel corporations causing the climate crisis? How can we let it happen any longer? We must demand fundamental economic and political change. This is where the path forward begins.

It's OK To Be Angry About Capitalism presents a vision of what would be possible if the political revolution took place. If we would finally recognize that economic rights are human rights, and work to create a society that provides them. This isn't some utopian fantasy; this is democracy as we should know it. Is it really too much to ask?

Challenging Western depictions, this consideration of Moscow’s post-Cold War Africa policy takes into account both African and Russian decisionmakers.

Three decades after the Soviet Union’s collapse, Russia has transformed from a fringe player to a resurgent great power in Africa. The October 2019 Russia-Africa Summit in Sochi highlighted the appeal of Russia’s normative agenda, the ubiquity of Russian military technology, and the breadth of Moscow’s presence on the continent. Beneath the pageantry, a darker side of Russia’s African resurgence looms large. From Libya to Madagascar, Russia has used sinister tactics to expand its influence, such as private military contractors, shadowy mining and energy deals with authoritarian regimes, and election interference campaigns.

This book presents a chronological examination of Russia’s post-Cold War foreign policy towards Africa, and outlines the factors that have enabled and impeded the growth of its influence. It pays special attention to the non-material factors behind this rising power; the domestic drivers of Russian decision-making; Moscow’s relationships with fellow external powers; and African perspectives on Russia’s geopolitical role. Samuel Ramani’s analysis cites extensively both Russian-language media and academic sources, and his own interviews with Russian and African elites. His fascinating study challenges popular depictions of Russia as an opportunistic anti-Western actor, instead emphasising Moscow’s strategic commitment to Africa and the endurance of historical memory.

The new South Africa cannot be understood without a knowledge of the history of the UDF and its role in the transition to democracy. As Professor Gail Gerhart has written, "Without the UDF, the politics of the contemporary ANC would have been entirely different, its accession to power more difficult, and the character of its subsequent actions undoubtedly both different and probably much less successful. The UDF was far more than a John the Baptist to the ANC's second coming: it was actually the mechanism through which the ANC, in exile for 30 years, effected its successful return, adaptation and reintegration as South Africa's post-apartheid government."

This is a major study of an organisation that transformed South African politics in the 1980s. By co-ordinating popular struggles on the ground and promoting the standing of the African National Congress, the UDF played a central role in the demise of apartheid and paved the way for South Africa's emergence as a democracy.

Based on extensive documentary and interview sources, this title traces the UDF's birth, career and dissolution. It is a remarkable tale of strategic and tactical decision-making: of how opponents of apartheid made choices that helped to seal the fate of white domination whilst avoiding the general bloodbath that always threatened.

In June, 1954, eighteen-year-old Emmett Watson is driven home to Nebraska by the warden of the juvenile work farm where he has just served fifteen months for involuntary manslaughter.

With his mother long gone, his father recently deceased, and the family farm foreclosed upon by the bank, Emmett plans to pick up his eight-year-old brother Billy and head to California to start a new life.

But when the warden drives away, Emmett discovers that two friends from the work farm have stowed away in the trunk of the warden's car. They have a very different plan for Emmett's future, one that will take the four of them on a fateful journey in the opposite direction - to New York City.

Bursting with life, charm, richly imagined settings and unforgettable characters, The Lincoln Highway is an extraordinary journey through 1950s America from the pen of a master storyteller.

When you've got a house to die for, be careful who you let in.

Addison Square is one of the most desirable addresses in London. But behind the bright white facades, darkness lurks . . .

Colette spends a lot of her time at Addison Square. She knows the place and the people better than anyone. But the wealthy residents she works for can barely remember her name. Which is unfortunate, because Colette knows all about them.

She sees all their secrets.

Even the ones they'd kill to protect.

In Rudie se eerste Kassie Kasselman-roman, Slagyster, ontmoet ons vir Carl Bester, gevalle oudspeurder. In Vloek is Carl terug. Hy kan na SA kom – sy bannelingstatus uitgewis, teen ’n prys. “Ons vergeet jou sondes in ruil vir ’n teenprestasie,” sê sy nuwe werkgewer. Hy moet ’n lykbesaaide saak van internasionale belang help ontrafel. Nou sal hy weer soos ’n volbloedspeurder moet redeneer om dié saak saam met ’n spul rookies op te los.

When the world stopped, all hopes rested on finding a vaccine. One team answered the call and were ready to act. But how do you develop a life-saving drug when every second counts and one mistake could be catastrophic?

Married couple and decades-long research partners Ugur Sahin and Özlem Türeci did just that within weeks of the pandemic breaking out. From convincing Big Pharma to support their ambitious project, to navigating political interference from the Trump administration and the European Union, the road to producing the Pfizer/BioNTech vaccine was by no means smooth. But these cutting-edge innovators overcame every obstacle to provide more than two billion doses of the life-saving drug to countries all around the world in record time.

The Vaccine draws back the curtain on one of the most important medical breakthroughs of our age, containing contributions from the fascinating couple themselves, as well as more than 50 scientists, politicians, public health officials, and BioNTech staff.

Shedding a light on the science behind the breakthrough, The Vaccine tells the story of the trailblazers to whom we all owe a debt of gratitude. More suspenseful than a novel, this is a real-life story of an extraordinary race against time to save the world.

The purpose of this book is to provide Auditing students with revision and practice questions.

Solutions are available to prescribing lecturers.

With her signature candor and wit, New York Times bestselling author Caitlin Moran attempts to answer society’s weirdly unasked question: What About Men?

Like anyone who discusses the problems of girls and women in public, Caitlin Moran has often been confronted with the question: “But what about men?” And at first, tbh, she dgaf. Boys, and men, are fine, right? Feminism doesn’t need to worry about them.

However, around the time she heard an angry young man saying he was “boycotting” International Women’ Day because “It's easier to be a woman than a man these days,” she started to wonder: are unhappy boys, and men, also making unhappy women? The statistics on male misery are grim: boys are falling behind in school, are at greater risk of depression, greater risk of suicide, and, most pertinently, are increasingly at risk from online misogynist radicalization. Will the Sixth Wave of feminism need to fix the men, if it wants to fix the women?

Moran began to investigate—talking to her husband, close male friends, and her daughters' friends: bringing up very difficult and candid topics, and receiving vulnerable and honest responses. So: what about men? Why do they only go to the doctor if their partner makes them? Why do they never discuss their penises with each other—but make endless jokes about their balls? What is porn doing for young men? Is sexual strangling a good hobby for young people to have? Are men ever allowed to be sad? Are they ever allowed to lose? Have Men's Rights Activists confused “power” with “empowerment”? Are Mid-Life Crises actually quite cool? And what’s the deal with Jordan Peterson’s lobster?

In this thoughtful, warm, provocative book, Moran opens a genuinely new debate about how to reboot masculinity for the twenty-first century, so that “straight white man” doesn’t automatically mean bad news—but also uses the opportunity to make a lot of jokes about testicles, and trousers. Because if men have neither learned to mine their deepest anxieties about masculinity for comedy, nor answered the question “What About Men?,” then it’s up to a busy woman to do it.

Ruth's life is a journey of transformation. As you follow Ruth's life in Rise Strong: Finding your Purpose in Life's Crises, you will discover the hope available to every woman.

Although Ruth's story is full of collisions, she never lets her past define her. Instead, the most painful time in her life turns out to be her most pivotal and leads her to a destiny more wonderful than she could ever have imagined.

For many women, the struggles and disappointments they experience keep them from being their true selves and becoming who they could be.

In this wild and incredible tale, young Bella Baxter is brought back to life by a brilliant and unorthodox scientist.

Eager to learn and hungry for the worldliness she lacks, Bella runs off on an adventure that inspires in her a fantastical evolution leading to a fierce dedication to equality and liberation.

Academy Award winner for Best Actress, Production Design, Costume Design, Makeup & Hairstyling. Also nominated for:
- Best Picture
- Best Director
- Best Actor In A Supporting Role
- Best Adapted Screenplay
- Best Cinematography
- Best Editing
- Best Original Music Score

Academic Literacy is an essential tool for people moving into the tertiary phase of education, to support the achievement of their goals. It covers all the necessary academic skills and competencies for constructive and successful study – not only reading, writing, listening and verbal communication, but also critical thinking, possibly the core skill needed at this level of study. Other skills it aims to develop are: understanding and engaging in academic study; vocabulary; reading for study purposes; argument; paraphrasing and summarising; writing paragraphs; assignment writing; and preparing for examinations.

Academic Literacy will help you cope with the reading and writing demands of further and higher education. It will also help you be more knowledgeable about yourself, your aspirations, career goals, and how to manage your time and stress more effectively.

New to the 3rd edition:

• An updated and expanded chapter on developing vocabulary and using dictionaries
• Renewed focus on critical thinking and reflective writing
• A refreshed chapter on writing paragraphs, including reflection on constructing effective paragraphs
• Supplemental text on assignment writing and referencing.

Jamie Oliver is back with brilliantly easy, flavour-packed, and accessible veg recipes.

From simple suppers and family favourites, to weekend dishes for sharing with friends, this book is packed full of phenomenal food - pure and simple. Whether it's embracing a meat-free day or two each week, living a vegetarian lifestyle, or just wanting to try some brilliant new flavour combinations, this book ticks all the boxes. Sharing simple tips and tricks that will excite the taste buds, this book will also give people the confidence to up their veg intake and widen their recipe repertoire, safe in the knowledge that it'll taste utterly delicious. It'll also leave them feeling full, satisfied and happy - and not missing meat from their plate.

A book for everyone, this is the perfect moment for Jamie to inspire every kind of cook with his super-tasty, brilliantly simple, but inventive veg dishes.

It is summer on Magnolia Road when Juliet moves into her late mother's house with her husband Liam and their young son, Charlie.

Preoccupied by guilt, grief and the juggle of working motherhood, she can't imagine finding time to get to know the neighbouring families, let alone fitting in with them. But for Liam, a writer, the morning coffees and after-school gatherings soon reveal the secret struggles, fears and rivalries playing out behind closed doors - all of which are going straight into his new novel.

Juliet tries to bury her unease and leave Liam to forge these new friendships. But when the rupture of a marriage sends ripples through the group, painful home truths are brought to light. And then, one sun-drenched afternoon at a party, a single moment changes everything.

The fiction debut from Sunday Times bestselling author Cathy Rentzenbrink, Everyone Is Still Alive is funny and moving, intimate and wise; a novel that explores the deeper realities of marriage and parenthood and the way life thwarts our expectations at every turn.

In 1957 emigreer die negejarige Henk van Woerden vanaf Nederland met sy gesin na Kaapstad – leertas in die hand, mussie oor die ore, serp om die nek, glasoog in die oogkas. Eers veertig jaar later ontdek hy wat die rede was vir hierdie vertrek na Suid-Afrika: Sy pa was ’n kollaborateur in die Tweede Wêreldoorlog. Die emigrasie is die begin van ’n lewe as buitestaander en vorm later die goue draad in sy skilderye en literêre werk.

Koning Eenoog is ’n boeiende biografie van die ewig soekende emigrant Henk van Woerden (1947–2005), ’n skrywer wat nie net ’n bekroonde oeuvre agtergelaat het nie (Een mond vol glas – Alan Paton Award en die Frans Kellendonk-prys, Ultramarijn – Gouden Uil en Inktaap) maar ook die Nederlandse literatuur oor Suid-Afrika verander het.

Recipes, workouts and life hacks to change your life in just 15 minutes.

We all live busy lives, so let Joe Wicks show you how just 15 minutes a day can make all the difference. He's taken 10 years of experience helping people to get fit, strong, healthy and happy and shared it all here.

Simple, nutritious 15-minute recipes. Awesome, mood-boosting 15-minute home workouts. Quick health hacks and 15-minute small daily wins. This is the feel-good way to bring some joy, energy and happiness into your life by doing the simple things well – all you need is 15 minutes.

This book is packed full of useful advice you'll wish you'd read sooner, including:

• Yummy recipe ideas for breakfast, lunch, dinner and snacks
• Tips on how to sleep better and find focus
• Workout routines to energise you
• Ideas to help you manage your time in the way that works best for you
• Gratitude and journaling prompts to help you find the joy in everyday life

Are you ready to see some change? Let’s go!