"There are always clients to please, rules to subvert, difficult tasks to perform, work to shirk, and upward mobility to seek. . . . Most people with work experience have encountered at least some version of exaggerated resumes, exploitative bosses, self-interested shirking, collusion against disliked colleagues, lying to clients, and countless other variants of lies on the job. This book tells the tale of such lies in the workplace and examines their impact on ethics, administrating work, and productivity." from the IntroductionAccording to David Shulman, deception is a pervasive element of daily working life. Sometimes it is an official part of one's work-as in the case study he offers of private detectives, who lie for a living-but more often it is simply part of the fabric of life on the job. Shulman argues that workplace cultures socialize individuals into using deception as a tool in performing their everyday work. To make his point he focuses not on extreme cases but rather on less obvious forms of deception, such as pretending to show deference, shirking one's work, crafting misleading accounting reports, making false claims to customers and coworkers, and covering up business transgressions. Shulman analyzes the motives, tactics, rationalizations, and ethical ramifications of acting deceptively in the workplace. From Hire to Liar offers readers both detailed accounts of workplace lies and new ways to think about the important effects of everyday workplace deceptions."

In today's business world, competition is fierce and appears from every corner of the globe. But the key factor in success for any business entity is its people. "Business is the People & People are the Business" emphasizes the critical relationship between healthy personnel and the success of companies, industries, and society. It approaches the topics of establishing, managing, and conducting business from the human side of the equation rather than from the bottom-line alone.

Author Vahe Akay addresses the six key components of any business entity:

.Healthy personnel
.Sound management
.Smart organization
.Effective communication
.Appropriate Policies and procedures
.Successful Products

Akay explains what is considered ethical and proper etiquette and what is not, and how to apply these concepts to the six components in order to create a humanized corporation. To better explain and communicate these crucial topics, Akay uses several personal experiences from his twenty-four-year professional career. He also shares the personal tragedies that shaped his appreciation for the human component of business.

"Business is the People & People are the Business" presents a personal and professional evolution in workplace ethics that demonstrates how employees and businesses can evolve and reach new heights together.

Why Employees Fail to Meet Performance Expectations & How to Fix the Problem identifies the 20 most common reasons for performance failures and offers results-producing tips that are guaranteed to help supervisors eliminate those reasons.

If you have ever watched the stacks of papers, magazins, clippings, and projects pile up out of control, "File...Don't Pile" will provide fast, easy practical advice. More than a collection of random hints, this handy guide presents systems of organization for every conceivable type of household paper. Topics covered include:
How to cut through the clutter--the 5 step solution
Choosing the right paper-control system for your needs
10 questions to determine whether to save a piece of paper
Categorizing, tab systems, coding systems, indexing, cross-referencing
How to plan for growth and expansion
Keeping files current and useful--the 4 step maintenance plan
Creating and using a personal business file
Plus comprehensive systems for organizing mail, greeting cards, a Rolodex, newspapers, and magazines, coupons, and much more, including sample file headings for a wide variety of useful subjects. "File..Don't Pile" is the fast prescription for anyone drowning in household paper.

This practical resource gives elementary and secondary school administrators a comprehensive, ready-to-use staff development activities program that integrates in-service training, supervision, and evaluation. The program encourages professional growth through self-assessment and includes over 120 reproducible forms, charts, models and other aids that can be used "as is" in developmental activities.

For easy use, all materials are organized into nine sections and printed in a big 8-1/4" x 11" spiral-bound format that folds flat for photocopying of any form or chart as many times as needed. Here's a brief overview of the topics and activities you'll find in each section.

Professional growth in schools: Looking at the big picture-- Section 1 describes the functional relationship among in-service training, supervision, and evaluation and shows how an integrated approach provides the follow-up experiences teachers need to learn and grow. The section focuses on need assessment and includes the activity "Helping Hands," which examines various ways of acquiring new knowledge.

In service training: What is it and what it can be-- Section 2 presents in-service training as one of the three important links in overall development through activities such as "Sharing your strengths&Culture; ...Culture" "and climate inventory..." and "Values and student behavior: a needs assessment,"

Extending current concepts of in-service training-- In Section 3, you'll find an introduction to in-service activities for new teachers plus five reproducible It's your Call case studies in which teachers play a role and choose from multiple responses. Other reproducibles include" Portfolios,.".."Teacherjournals,.".and "Professional growth relationships,"

Supervision: Past and Present-- Section 4 focuses on supervision as a teacher responsibility, rather that a duty exclusive to administrators and includes" Standards of teacher performance," a reproducible that identifies 75 essential and extended standards in the areas of instruction, student relationships, and all-school responsibilities. These provide targets for teachers as well as evaluate measures for administrators.

The what how of supervision-- Section 5 is packed with intriguing activities that emphasize important aspects of effective supervision, such as "Mirrors,."."Red Pencils...Self-Analysis...Student Feedback...Collegial observation..."and others.

The process of effective supervision-- Section 6 explores other, less traditional ways teachers can receive "mirrors" of their performance in order to evaluate their own effectiveness, such as "A quick in-service: questioning techniques "and "A video Experience: A Mirror of classroom performance,"

Teacher evaluation: Past and present-- Section 7 links evaluation to supervision and in-service training through activities and reproducibles like "Teacher-directed evaluation...Feedback..."and "Role playing episode."

The Processes of effective evaluation-- Section 8 focuses on the integration of supervision with evaluation and includes reproducible aids such as "Annual Review..."
"Interviewing for Tenure...Fundamental Skills..."and "Dismissal checklist.

"Assuring the linkages among in-service training, supervision, and evaluation-- The last section of this resource reviews the three-pronged approach to professional development and examines "Who does what andwhen,"

Plus you'll find a reproducible 4-page "Observational Booklet" at the end of Unit. This is designed to help teachers gather information about their classroom performance and to promote teacher self-reflection and self-evaluation.

In short, Administrator's Staff Development Activities Kit gives you the basis for implementing an ongoing staff-development program that is embraced by teachers and administrators alike as a self-renewing process of professional growth activities.

"Maybe you think you know about time management. Unless you’ve read Kerry Gleeson’s High-Tech PEP, you don’t. This book contains a key. It unexpectedly opens up a whole world—where suddenly you can think clearly and accomplish things you never thought possible." —Duncan Maxwell Anderson Senior Editor, Success magazine "With simple, straightforward tips, [Gleeson] explains how to exploit technology as a personal information management tool.… This book offers concrete suggestions for getting our information lives in order. As Gleeson says, ‘Do it now!’" —Dr. Franklin Becker, Professor and Director International Workplace Studies Program, Cornell University and Partner, @Work Consulting Group LLC "As a result of PEP, I was able to reduce my workweek hours from 70 to 40, and still achieve the same results.… I have been very pleased." —Dr. Richard Bax, Head of Clinical Research SmithKline Beecham Pharmaceuticals "Productivity through the effective use of technology and work process improvement is the key to success in the corporate world globally. PEP is the enabler." —Ed Carr, Senior Vice President of Administration Steelcase, Inc. Make Electronic Gadgets Dance to your Tune—Do More Work in Less Time. Adapted from Kerry Gleeson’s internationally acclaimed Personal Efficiency Program (PEP), The High-Tech Personal Efficiency Program shows you how to apply the low-tech principles of PEP to your high-tech environment—e-mail, groupware, the World Wide Web, cell phones, beepers, and more. The easy-to-learn system Gleeson describes has already enabled hundreds of thousands of businesspeople worldwide to reduce job stress, increase productivity, and find more time to smell the roses. Why not you?

Mit dem digitalen Wandel verandern sich auch grundlegend das Berufsbild und die Aufgaben der Assistenz. Fachwissen und Berufserfahrung reichen nicht mehr aus, um sich erfolgreich in der Arbeitswelt 4.0 zu behaupten. Dieses Fachbuch bildet den dritten Band in der Trilogie "Geheimwaffe: Assistenz I. Kommunikation und Softskills" und "Geheimwaffe: Assistenz III. Organisation. Anschaulich und authentisch widmet sich die Autorin dieses Mal dem Thema Selbstmanagement. Der Fokus liegt dabei auf erfolgreichem Zeitmanagement, auf der richtigen Einschatzung und Setzung von Prioritaten fur gute Arbeitsergebnisse sowie auf der Moeglichkeit zu Erholung und dem Schutz der eigenen Lebensqualitat. Die Autorin gibt praktische und leicht umsetzbare Tipps anhand zahlreicher Praxisbeispiele und Einsichten von Experten.

Die konsequente Optimierung von Gemeinkosten in mittelstandischen Unternehmen kann fur ein Renditeplus im zweistelligen Prozentbereich sorgen. Dieser kompakte Leitfaden zeigt anhand vieler praktischer Beispiele, wie die Einkaufsoptimierung in den Kostenfeldern Energie, Entsorgung, Facility Management, Fuhrpark, Logistik und Telekommunikation gelingt. Diese Bereiche sind besonders relevant, weil die Kostensenkungen im Kerneinkauf weitgehend ausgereizt sind. Sie erfahren, welche Fehler Sie bei der Beschaffung vermeiden sollten, wie Sie zu klaren Vertrags- und Anbieterstrukturen kommen, Ablaufe und Prozesse optimieren, die Unterstutzung von Fachabteilungen sichern und die Anzahl an Lieferanten reduzieren. Die 2. Auflage berucksichtigt aktuelle Entwicklungen im Gemeinkostensektor, die durch eine Verschiebung von Schwerpunkten und Kostentreibern, neue technische Moeglichkeiten und zunehmende Internationalisierung gekennzeichnet sind. Ein wertvoller Ratgeber fur alle mittelstandischen Unternehmen, die ihre Kosten nachhaltig reduzieren und ihre Profitabilitat steigern wollen.

Niemand im Unternehmen arbeitet enger zusammen als Sie: Chef und Sekretarin/Assistentin. Das Zusammenspiel Ihres Teams ist ein entscheidender und wichtiger Faktor. Nur, wenn Sie mit Ihrem Vorgesetzten gut zusammenarbeiten, koennen Sie ihn auch wirklich entlasten. In dieser fordernden und hektischen Zeit ist Chefentlastung eine Voraussetzung fur den Unternehmenserfolg. Die Aussage "Hinter jedem erfolgreichen Chef steht eine erfolgreiche Sekretarin/Assistentin" gewinnt mehr und mehr an Bedeutung. Haufig sind es die Kleinigkeiten, die das Dream-Team ausmachen. In diesem Buch (nun in der 2. Auflage) erhalten Sie Hinweise und Tipps fur jeden Tag und viele Situationen, die Ihnen und Ihrem Chef die Zusammenarbeit erleichtern. Betrachten Sie diese Ausgabe als einen wertvollen Ratgeber fur Ihre tagliche Praxis der Chefentlastung.

In diesem Checklistenbuch finden Sie Arbeitshilfen fur die taglichen und bedeutenden Vorgange im Buro. Die wichtigsten Checklisten koennen zudem heruntergeladen und an Ihre persoenlichen Bedurfnisse angepasst werden. Der Verantwortungsbereich von Assistenzkraften hat sich in den letzten Jahren kontinuierlich erweitert: vom Terminmanagement uber die Organisation von Geschaftsreisen und Events bis hin zur Personalauswahl u.v.m. Gleichzeitig muss die Assistenz in einem hektischen und fremdbestimmten Arbeitsalltag den UEberblick behalten. Checklisten sind hier wirkungsvolle Organisationshilfen. Sie unterstutzen beim strukturierten Vorgehen und geben den aktuellen Stand der Bearbeitung wieder. Die zweite Auflage ist vollstandig aktualisiert und an die neuesten Anforderungen im Buro angepasst.

Sie bereiten Entscheidungen vor, sie priorisieren, leiten eigenstandig Projekte, sind Informationsschnittstelle im Unternehmen und sind erster Ansprechpartner fur Kollegen und Geschaftspartner: Assistenzkrafte sind in den letzten Jahren mehr und mehr zum Berater ihres Vorgesetzten geworden, die ihre Aufgaben auf gleichem Niveau erfullen wie das Management selbst. Das steigende Leistungsprofil, das die moderne Arbeitswelt von Sekretarinnen und Assistentinnen fordert, bedingt eine kontinuierliche Weiterbildung, vor allem in den Bereichen Betriebswirtschaft, Recht und Fuhrungswissen. Dieses Kompendium, das nun in der 2. Auflage vorliegt, bietet komprimiertes Expertenwissen aus wichtigen Themenbereichen im Management-Support. Die Autorinnen und Autoren, alles ausgewiesene Spezialisten auf ihrem Gebieten, vermitteln Grundlagenwissen und geben den Lesern umsetzbare Praxistipps fur den Office-Alltag mit an die Hand.

Das Nachschlagewerk fur alle, die in Unternehmen fur Veranstaltungen verantwortlich sind Es zeigt, wie man zeitsparend und budgetbewusst Veranstaltungen von A bis Z plant, organisiert und betreut - von der Aussendiensttagung uber den Messeauftritt, die Pressekonferenz, den Tag der offenen Tur, Workshops, Kongresse, Seminare, Weihnachtsfeiern... Schritt fur Schritt - von der ersten Idee bis zur Nachbereitung gibt das Buch praxisorientierte Arbeitshilfen, jetzt mit noch mehr Checklisten, Mustervorlagen und nutzlichen Internetlinks."

Das Buch geht zunachst auf koerpersprachliche Grundlagen ein. Zudem beschreibt der Autor die Bedeutung von Koerpersprache sowohl fur die Kommunikation als auch fur das eigene Befinden. Im Weiteren werden Unterschiede in der Koerpersprache von Mannern und Frauen aufgefuhrt, Ursachen und Wirkung erklart und Moeglichkeiten beschrieben, wie Frauen, z. B. im beruflichen Umfeld, diese Kenntnisse nutzen koennen, um sich gegen mannliches Dominanzverhalten durchzusetzen. Bei all dem werden zahlreiche Gesten und koerpersprachliche Signale mit Fotos erklart.

Immer mehr Firmen fordern von ihren MitarbeiterInnen unternehmerisches Denken. Dazu gehort, die eigenen Aufgaben im Unternehmensumfeld besser einzuordnen, Prioritaten auf Erfordernisse der Wirtschaftlichkeit zu setzen und die Sprache der Wirtschaft zu verstehen und sich darin ausdrucken zu konnen. Das Buch vermittelt in kurzer, kompakter und pragnanter Form betriebswirtschaftliches Grundlagenwissen und gibt einen Uberblick uber die verschiedenen Bausteine der Betriebswirtschaft. Nie war BWL so einfach "

Fur die vielfaltigen Arten von Beschaffungsvorgangen liefert dieses Buch in komprimierter, ubersichtlicher und verstandlicher Form die wichtigsten Eckdaten, die Mitarbeiter in der Beschaffung in ihrer konkreten Bedarfssituation beachten mussen. Das Buch folgt dem Schema des klassischen Beschaffungsprozesses - von der Bedarfsanforderung bis hin zur Lieferantenbewertung - und gibt anhand von Fallbeispielen Handlungsempfehlungen in den jeweiligen Prozessphasen.

Das erste und einzige Buch, das das Thema Projektmanagement auf die Bedurfnisse der Zielgruppe Sekretarinnen und Assistentinnen herunterbricht. Mit zahlreichen Beispielen aus dem Bereich Projektmanagement im Office.

Delivers expert guidance on balancing the inherent opportunities for growth with the risks inherent in a hybrid workplace. Remote or office? It's an ongoing debate overtaking productive conversation in many companies. The great debate of remote versus office begins with the myth of separate worlds we all live in: work-life and personal-life. For centuries, work and home were separated by physically going to and from the office. The separation was actually a myth because while we went between two different locations, each of us is one person. Our bosses may have not known anything about our or friends, and vice versa, but we did. Two worlds. One person. Multiply that reality by 6 million workplaces in the United States alone, and it becomes clear how much of a difference to employee and employer satisfaction--and GDP--a healthy hybrid model for work might represent. In this book, Julie Kantor and Felice Ekelman deliver expert guidance on balancing the inherent opportunities for growth with the risks inherent in a hybrid workplace. Given hybrid work is now the norm, leaders need to ensure that remote work is productive, and employees are engaged, both within legal guardrails. This will begin with organizations defining a flexible approach to remote work that aligns with values and business needs. Then, leaders need to be empowered to make decisions regarding how, where and when work is done. These decisions include and impact achieving success, facilitating engagement, attracting, and retaining talent, clarifying roles and responsibilities, maximizing equity, minimizing bias, and establishing a culture in which employees can thrive. Thrive provides an explanation of the various new work arrangements, with insights as to the benefits and shortcomings of each arrangement. Central to the work is a comprehensive outline of the "7-C's" which include culture and communication as a centerpiece to successful leadership. Leaders will find Thrive's practical advice useful: each section includes a host of action items which will enable leaders to implement change in their workplace. For those companies who seek to be known as a "best-in-class" employer, Thrive is a must-read for leadership. Thrive is a resource leaders will turn to again and again for encouragement and advice.

Remote working makes us happier, more productive and more profitable, but it can bring its own set of challenges. How do we manage our work-life balance; communicate and collaborate effectively as teams; and ensure our technology is efficient? In Work Remotely, Penguin Business Experts Anastasia Tohme and Martin Worner explain everything you need to know: - Set your own targets and monitor productivity - Establish boundaries between working hours and free time - Manage effective communication and decision-making at a distance Including case studies from the companies around the world who are innovating and revolutionizing the way we work, Work Remotely shares useful advice and practical tips to ensure you get the most out of working away from the office environment.

This book is the second edition of Well-being: Productivity and Happiness at Work that shows how to improve well-being in organizations. As with its predecessor, this new edition is remarkably timely. It explores the latest findings in the research on wellbeing and offers practical guidelines to the reader on how to promote well-being, productivity and happiness at work High levels of well-being at work are good for the employee and the organization. It means lower sickness-absence levels, better retention and more satisfied customers. People with higher levels of well-being live longer, pursue happier lives and are easier to work with. This updated edition provides an extensive overview of resilience at work and how this affects wellbeing. It introduces new topics such as what organizations need to consider about wellbeing in the context of an ageing workforce. It provides new case studies that have been conducted in the last few years including a case study on health and wellbeing in the Civil Service.