Conflicts happen, and the workplace can be a cacophony for competing interests. Consider that organizational culture is an ensemble of shared values, beliefs, assumptions, perceptions, and norms. Organizations are not solos. They are an accompaniment of individuals, departments, and divisions, and each is competing for scarce resources. Measure in a little power imbalance and organizational political posturing. Then, scale in the fact that today's managers are faced with diversity and cultural issues ranging from race and gender to individual ethnicity, principles, and philosophies, about which employees are more vocal. All this discord can strike a sharp note of dissonance. However, effective resolutions can change this discord to harmony. Consider that music is not a single note. Rather, it is the silence between the notes that makes beautiful music, and conflict is that silence. Unfortunately, conflict has a bad reputation, and it is often labeled as disagreement, fighting, or arguing that leads to stress, retaliation, and resentment. Some managers spend a disproportionate amount of their workdays dealing with conflicts. They have not learned what causes conflicts or how to productively manage them. As a result, they often avoid or force outcomes causing discord, fractured relationships, loss of productivity, and even lawsuits. Learning to fine tune inevitable conflicts will help managers orchestrate a more harmonious workplace. From Discord to Harmony: Making the Workplace Hum is largely evidence-based, and many of the chapters contain cutting-edge research by experts in their respective fields.

Mit dem digitalen Wandel verandern sich auch grundlegend das Berufsbild und die Aufgaben der Assistenz. Fachwissen und Berufserfahrung reichen nicht mehr aus, um sich erfolgreich in der Arbeitswelt 4.0 zu behaupten. Dieses Fachbuch bildet den dritten Band in der Trilogie "Geheimwaffe: Assistenz I. Kommunikation und Softskills" und "Geheimwaffe: Assistenz III. Organisation. Anschaulich und authentisch widmet sich die Autorin dieses Mal dem Thema Selbstmanagement. Der Fokus liegt dabei auf erfolgreichem Zeitmanagement, auf der richtigen Einschatzung und Setzung von Prioritaten fur gute Arbeitsergebnisse sowie auf der Moeglichkeit zu Erholung und dem Schutz der eigenen Lebensqualitat. Die Autorin gibt praktische und leicht umsetzbare Tipps anhand zahlreicher Praxisbeispiele und Einsichten von Experten.

The Art of Connected Leadership teaches leaders how to keep rock star employees and build a powerhouse team. Lyndsay K. R. Toensing has fifteen years of experience leading teams, mentoring, and coaching people in startups to Fortune 500 companies. In The Art of Connected Leadership, she shows leaders how to: See the most common reasons why good people leave a job Set team direction that motivates their employees Build relationships that increase employee loyalty Develop their employees in a way that benefits them Create a team culture that gets results Help employees love their jobs