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Books > Business & Economics > Business & management > Office & workplace > Office management
ISO 50001 - A strategic guide to establishing an energy management system provides a practical but strategic overview for leadership teams of what an EnMS (energy management system) is and how implementing one can bring added value to an organisation.
Delivers expert guidance on balancing the inherent opportunities for growth with the risks inherent in a hybrid workplace. Remote or office? It's an ongoing debate overtaking productive conversation in many companies. The great debate of remote versus office begins with the myth of separate worlds we all live in: work-life and personal-life. For centuries, work and home were separated by physically going to and from the office. The separation was actually a myth because while we went between two different locations, each of us is one person. Our bosses may have not known anything about our or friends, and vice versa, but we did. Two worlds. One person. Multiply that reality by 6 million workplaces in the United States alone, and it becomes clear how much of a difference to employee and employer satisfaction--and GDP--a healthy hybrid model for work might represent. In this book, Julie Kantor and Felice Ekelman deliver expert guidance on balancing the inherent opportunities for growth with the risks inherent in a hybrid workplace. Given hybrid work is now the norm, leaders need to ensure that remote work is productive, and employees are engaged, both within legal guardrails. This will begin with organizations defining a flexible approach to remote work that aligns with values and business needs. Then, leaders need to be empowered to make decisions regarding how, where and when work is done. These decisions include and impact achieving success, facilitating engagement, attracting, and retaining talent, clarifying roles and responsibilities, maximizing equity, minimizing bias, and establishing a culture in which employees can thrive. Thrive provides an explanation of the various new work arrangements, with insights as to the benefits and shortcomings of each arrangement. Central to the work is a comprehensive outline of the "7-C's" which include culture and communication as a centerpiece to successful leadership. Leaders will find Thrive's practical advice useful: each section includes a host of action items which will enable leaders to implement change in their workplace. For those companies who seek to be known as a "best-in-class" employer, Thrive is a must-read for leadership. Thrive is a resource leaders will turn to again and again for encouragement and advice.
This book explores how the ethically inconsistent behaviour in workplaces can be rooted in moral fibers of the decision-makers, and/or in their varying moral foci depending on the philosophical cornerstones, on which those rest. It explores further whether such decisions may be shaped or modified by contextual factors leading, possibly, to bounded ethicality. Based on a primary survey approaching the academicians, administrators, and other service-holders from India and abroad, it analyses the problem, its determinants and variations across socio-economic and demographic factors.
Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow before it breaks down. Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques presents nine time-tested guidelines for designing business process flow that enable Operational Excellence in the office. Each chapter describes one guideline by using text, illustrations, and practical examples to provide a comprehensive understanding of why creating flow in the office is essential and how to achieve it. Accounting for the reality that most office employees are required to work on many different projects throughout the day, this book details a step-by-step methodology for leveraging traditional value stream flow to establish Operational Excellence in an office environment. In addition, it describes a more advanced form of flow called "self-healing" flow-in which employees are capable of identifying and fixing problems with the flow without requiring management intervention. Explaining how to achieve Operational Excellence and self-healing flow with the nine guidelines, the book also introduces new concepts such as part-time continuous flow processing cells, workflow cycles, takt capability, integration events, pitch in the office, and ways to tell whether your office is on time. With this book, you will be able to take the knowledge provided and immediately apply it by following the step-by-step checklists included at the end of each chapter. In addition to the lists of action items for implementing each guideline, the book includes "acid tests" you can use to determine if you have implemented each guideline correctly. When finished, you will have designed an end-to-end flow for the services in your office as well as visual systems to help employees distinguish normal flow from abnormal flow so they can fix flow problems on their own, before they negatively impact your customers.
Conflicts happen, and the workplace can be a cacophony for competing interests. Consider that organizational culture is an ensemble of shared values, beliefs, assumptions, perceptions, and norms. Organizations are not solos. They are an accompaniment of individuals, departments, and divisions, and each is competing for scarce resources. Measure in a little power imbalance and organizational political posturing. Then, scale in the fact that today's managers are faced with diversity and cultural issues ranging from race and gender to individual ethnicity, principles, and philosophies, about which employees are more vocal. All this discord can strike a sharp note of dissonance. However, effective resolutions can change this discord to harmony. Consider that music is not a single note. Rather, it is the silence between the notes that makes beautiful music, and conflict is that silence. Unfortunately, conflict has a bad reputation, and it is often labeled as disagreement, fighting, or arguing that leads to stress, retaliation, and resentment. Some managers spend a disproportionate amount of their workdays dealing with conflicts. They have not learned what causes conflicts or how to productively manage them. As a result, they often avoid or force outcomes causing discord, fractured relationships, loss of productivity, and even lawsuits. Learning to fine tune inevitable conflicts will help managers orchestrate a more harmonious workplace. From Discord to Harmony: Making the Workplace Hum is largely evidence-based, and many of the chapters contain cutting-edge research by experts in their respective fields.
The mental health pandemic manifests everywhere, not least in your workplace. As organizations around the world face health and social crises, as well as economic uncertainty, acknowledging and improving wellbeing in your workplace is more critical than ever. Increasingly, leaders and managers must support mental health and cultivate resilience in employees - not just increase engagement and performance. Based on more than 100 million Gallup global interviews, Wellbeing at Work shows you how to do just that. Coauthored by Gallup's CEO and its Chief Workplace Scientist, Wellbeing at Work explores the five key elements of wellbeing - career, social, financial, physical and community - and how organizations can help employees and teams thrive in those elements. The book also gives leaders ideas and action items to help employees use their innate talents and strengths to thrive in each of the wellbeing elements. And Wellbeing at Work introduces a metric to report a person's best possible life: Gallup Net Thriving, which will become the "other stock price" for organizations. In a world where work and life are more blended than ever, maximizing employee wellbeing takes on greater urgency. Wellbeing at Work shows leaders how to create a thriving and resilient culture. If you and your leaders don't change the world, who will? Wellbeing at Work includes a unique code to take the CliftonStrengths assessment, which reveals your top five strengths.
This book provides senior managers, project- and program managers, team coaches and team leaders with thought and management tools for potentiating self-organization and creating collaborative intelligence in teams. Adapted and expanded from the 2018 Dynamic Collaboration: Strengthening Self-Organization and Collaborative Intelligence in Teams, the book aids readers in establishing team structures optimal for shared leadership, based on the longitudinal adult development of contributors, especially as team members. Drawing from theoretical and empirical research on social-emotional and cognitive development since 1975, the authors create a provocative paradigm of forming, managing, evaluating and linking teams into networks. They introduce an empirically validated team typology and workspace analysis of dialogue spaces called 'We-Spaces'. Featuring real world examples and cases of teams that have become self-organizing, this book is a valuable resource for upper and middle level managers, CEOs, Board of Directors as well as consultants, researchers and academics in human resource management, adult development, team building, leadership and organizational management.
Has COVID-19 ushered in the end of the office? Or is it the office's final triumph? For decades, futurologists have prophesied a boundaryless working world, freed from the cramped confines of the office. During the COVID-19 crisis, employees around the globe got a taste of it. Confined by lockdown to their homes, they met, mingled, collaborated, and created electronically. At length, they returned to something approaching normality. Or had they glimpsed the normal to come? In The Momentous, Uneventful Day, Gideon Haigh reflects on our ambivalent relationship to office work and office life, how we ended up with the offices we have, how they have reflected our best and worst instincts, and how these might be affected by a world in a time of contagion. Like the factory in the nineteenth century, the office was the characteristic building form of the twentieth, reshaping our cities, redirecting our lives. We all have a stake in how it will change in the twenty-first. Enlivened by copious citations from literature, film, memoir, and corporate history, and interspersed with relevant images, The Momentous, Uneventful Day is the ideal companion for a lively current debate about the role offices will play in the future.
Insider Threat: Detection, Mitigation, Deterrence and Prevention presents a set of solutions to address the increase in cases of insider threat. This includes espionage, embezzlement, sabotage, fraud, intellectual property theft, and research and development theft from current or former employees. This book outlines a step-by-step path for developing an insider threat program within any organization, focusing on management and employee engagement, as well as ethical, legal, and privacy concerns. In addition, it includes tactics on how to collect, correlate, and visualize potential risk indicators into a seamless system for protecting an organization's critical assets from malicious, complacent, and ignorant insiders. Insider Threat presents robust mitigation strategies that will interrupt the forward motion of a potential insider who intends to do harm to a company or its employees, as well as an understanding of supply chain risk and cyber security, as they relate to insider threat.
Experience the multimedia and view the links featured in the book at lawondisplay.com Visual and multimedia digital technologies are transforming the practice of law: how lawyers construct and argue their cases, present evidence to juries, and communicate with each other. They are also changing how law is disseminated throughout and used by the general public. What are these technologies, how are they used and perceived in the courtroom and in wider culture, and how do they affect legal decision making? In this comprehensive survey and analysis of how new visual technologies are transforming both the practice and culture of American law, Neal Feigenson and Christina Spiesel explain how, when, and why legal practice moved from a largely words-only environment to one more dependent on and driven by images, and how rapidly developing technologies have further accelerated this change. They discuss older visual technologies, such as videotape evidence, and then current and future uses of visual and multimedia digital technologies, including trial presentation software and interactive multimedia. They also describe how law itself is going online, in the form of virtual courts, cyberjuries, and more, and explore the implications of law's movement to computer screens. Throughout Law on Display, the authors illustrate their analysis with examples from a wide range of actual trials.
This work examines various organizational problems that contribute to the phenomenon of passive addiction, problems so entrenched and quotidian that they no longer register in the organizational consciousness as problems. Passive addiction refers to the phenomenon in which the individual is addicted to various forms of passivity (e.g., procrastination, effortless and vacuous behaviors) as refuge from work one dislikes. Xin-An Lucian Lu and Matthew C. Ramsey investigate the dichotomization between work and life, ill-designed evaluation, the divorce between purpose and action, overemphasis of extrinsic order, the crisis of credibility, and the overuse of management over leadership. Technological and economic changes in the future may lead to the emergence of active addiction, a state of work that is blended with life and is actively embraced by the worker with a spirit of creativity and innovation.
True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To become more than "the boss" people follow only because they are required to, you have to master the ability to invest in people and inspire them. To grow further in your role, you must achieve results and build a team that produces. You need to help people to develop their skills to become leaders in their own right. And if you have the skill and dedication, you can reach the pinnacle of leadership-where experience will allow you to extend your influence beyond your immediate reach and time for the benefit of others. The 5 Levels of Leadership are:
Through humor, in-depth insight, and examples, internationally recognized leadership expert John C. Maxwell describes each of these stages of leadership. He shows you how to master each level and rise up to the next to become a more influential, respected, and successful leader.
The Poetic Logic of Administration is an investigation of the most important organizational forms of our time, theoretically as well as practically. Central to the presentation are four main trends: the rational bureaucracy, the human network, the harmonious system and the strong culture. The book provides a new and challenging picture of these organizational forms. Difficult to capture in common logical terms, they appear to follow a certain pattern: a 'poetic logic'. They are, for example, enacted as various literary dramas: comedy, tragedy etc. They are also marked by different conceptions of the world - such as the metaphorical and the ironic - and by different explanatory ideals. Kaj Skoldberg's book contains a rhetorical analysis of the styles of modern administration and the changes they have undergone. This is a groundbreaking work, offering new interpretations and critical re-evaluations of the individual approaches to organization, including their 'gurus' and current importance, within the framework of a highly-original, overarching analysis. No previous book has tried to capture the major forms of organizing, and their dynamics, in terms of their rhetorical master tropes, main narrative genres, and explanatory ideals, and also uses this as an interpretive scheme for understanding individual organizational theories and practices within those main approaches. Examples are given from both the private and the public sectors and various forms of efficiency and effectiveness are also discussed.
"Office Space Planning and Management" gives managers explicit and practical guidelines and standards for use in planning and managing office space, assessing present and future needs, introducing new systems, and ordering new furniture and equipment. Donald B. Tweedy presents common-sense thinking, numerous illustrations, checklists, diagrams, and alternative routes to more effective space utilization. He shows the reader how to analyze existing space and layouts and plan for office automation and new workcenters. He cogently addresses the goals of space management and offers detailed suggestions for achieving maximum efficiency and economy from available space and workers; having sufficient space for all operations while assuring the comfort and convenience of all workers; balancing capabilities of equipment and personnel; designing workcenters and stations that permit supervision and show sensitivity to the needs of interpersonal communication; and allowing flexibility for future changes. He emphasizes the necessity of coordinating such environmental factors as ventilation, heat, safety, light, noise, security, and decor and provides industry standards for lighting, acoustics, furniture, and equipment.
This new edition takes as its focus the dynamic electronic environment in which organizations now operate and the challenges this presents for the management of records. The book offers a practical approach to developing and operating an effective programme to manage hybrid records within an organization, positioning records management as an integral business function linked to the organization's business aims and objectives. The records requirements of new and significant pieces of legislation such as data protection and freedom of information are addressed. Strategies for managing electronic records are explored. Bullet points, checklists and examples assist the reader throughout.
Mental health issues, stress and chronic illness are the biggest causes of absence from work and loss of productivity in most Western economies. Research and public awareness of this epidemic of physical and mental ill-health among working age people is growing, but our understanding of its impact on company performance and productivity and possible solutions for the future is less advanced. The Healthy Workforce: Enhancing Wellbeing and Productivity in the Workers of the Future examines current challenges and future solutions to understand issues around how we can improve the health of today's and tomorrow's workforce. This book will look at why workforce health is such an important challenge for businesses, governments and for employees today and how this will increase in the future with an ageing workforce. Closely linked to the authors' exploration of health issues in the work context is a focus on the impact of worker health on direct and indirect productivity costs. This book offers practical guidance for professionals on getting started in the delivery of an effective and evidence-based workplace health plan which can enhance and sustain productivity growth in business now and for the future.
This is the first handbook to provide an overview of the major
research perspectives in cross-cultural management and to look at
how they can be applied to real-world situations. The volume is
distinctive in bringing together perspectives previously considered
independently, placing the work of management experts alongside
contributions from leading cross-cultural psychologists,
sociologists and economists. The editors have consciously selected
cutting-edge contributors from a variety of countries. The structure of the handbook reflects a systems feedback model
of management. Beginning with the influence of national cultures on
managerial and employee behavior, the volume goes on to cover
strategy, structure, human resources, motivation, rewards and
leadership behavior, interpersonal processes, and corporate culture
and values. This allows the reader to see the issues within a
dynamic and systematic context. The relationships between the
chapters are elucidated by commentary from the editors. This authoritative volume will be welcomed by managers, researchers and students seeking insight into cross-cultural issues and problems in and across organisations.
A complete guide for turning a relocation plan into a reality
Take the sting out of your next relocation project with The
Office Relocation Sourcebook.
What do the world's top managers have in common? They've learned the secret of effective delegation and how vital it is to their own success. The successful delegator can double or triple his or her productivity. The non-delegator works frantically, grabs lunches, lugs briefcases, is subjective and generally ineffective. The delegator has time for work and personal life, works effectively and views life clearly. The advantages of delegation are quite simple - you are using other people's brains for your gains. As the axiom goes, you'll be working smarter, not harder. The tips and techniques in this book will help you to: c let go! c give advice without interfering c establish progress reports that keep you informed c manage upward and downward delegation c accomplish more through others. |
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