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Books > Business & Economics > Business & management > Office & workplace > Office management

Masculinities in Transition (Paperback, 1st ed. 2011): V. Robinson, J Hockey Masculinities in Transition (Paperback, 1st ed. 2011)
V. Robinson, J Hockey
R1,500 Discovery Miles 15 000 Ships in 10 - 15 working days

Contributing to feminist approaches to masculinities, this book examines men's contextual experiences of masculine identity. Drawing on new data which compares men as they move across and between public and domestic spaces, it explores the implications of this for the nature of contemporary masculinity.

When Managers Rebel (Paperback, 1st ed. 2010): David Courpasson, Jean-Claude Thoenig When Managers Rebel (Paperback, 1st ed. 2010)
David Courpasson, Jean-Claude Thoenig
R879 Discovery Miles 8 790 Ships in 10 - 15 working days

Employee and manager rebellions occur more often than you might think. This book argues how important it is to take these protests seriously. The authors demonstrate that when middle managers rebel, they aren't just letting off steam, and that their acts of creative protest can even produce benefits for their companies. Rebellion can pay off!

Defining Moments - Navigating through Business and Organisational Life (Paperback, 1st ed. 2010): P. Shaw Defining Moments - Navigating through Business and Organisational Life (Paperback, 1st ed. 2010)
P. Shaw
R1,370 Discovery Miles 13 700 Ships in 10 - 15 working days

Our lives are full of defining moments, but do we recognize them? We often fail to appreciate the significance of these moments. At work the pressure can be relentless and we can fail to enjoy these moments. The author shows how to recognize and appreciate these moments, which in turn helps us to better cope during more difficult times.

The Coaching Kaleidoscope - Insights from the Inside (Paperback, 1st ed. 2010): Manfred F.R Kets De Vries, L. Guillen, K.... The Coaching Kaleidoscope - Insights from the Inside (Paperback, 1st ed. 2010)
Manfred F.R Kets De Vries, L. Guillen, K. Korotov, E. Florent-Treacy
R1,524 Discovery Miles 15 240 Ships in 10 - 15 working days

Through sharing the research methodologies, and describing intervention and change techniques used in leadership development, this book, written by IGLC-INSEAD professors and leadership coaches, contributes to a better understanding of how organizations may go beyond coaching in order to create best places to work.

Body Language in Business - Decoding the Signals (Paperback, 1st ed. 2010): A. Furnham, E. Petrova Body Language in Business - Decoding the Signals (Paperback, 1st ed. 2010)
A. Furnham, E. Petrova
R1,521 Discovery Miles 15 210 Ships in 10 - 15 working days

This innovative new work clarifies the misconceptions around body language while providing a scientific approach to understanding non-verbal communication at work. The authors explain why it is so important to understand body language in business, combining hard research evidence with unambiguous tips and practical applications.

Building Influence in the Workplace - How to Gain and Retain Influence at Work (Paperback, 1st ed. 2010): Aryanne Oade Building Influence in the Workplace - How to Gain and Retain Influence at Work (Paperback, 1st ed. 2010)
Aryanne Oade
R1,521 Discovery Miles 15 210 Ships in 10 - 15 working days

Introduces you to a valuable set of tools enabling you to build influence, promote your interests and get buy-in to your plans and proposals. The book will enable you to identify your own workplace values and those of your key colleagues and understand how to retain the influence you have already gained and stand by your values under pressure.

The Elephant in the Boardroom - The causes of leadership derailment (Paperback, 1st ed. 2010): A. Furnham The Elephant in the Boardroom - The causes of leadership derailment (Paperback, 1st ed. 2010)
A. Furnham
R1,521 Discovery Miles 15 210 Ships in 10 - 15 working days

This book from the acclaimed management writer Adrian Furnham, explores the dark side of leadership and how and why leaders can have a negative impact upon their companies and organisations. It asks why too often people do not speak out but instead ignore the problems they are causing.

Managing Workplace Bullying - How to Identify, Respond to and Manage Bullying Behaviour in the Workplace (Paperback, 1st ed.... Managing Workplace Bullying - How to Identify, Respond to and Manage Bullying Behaviour in the Workplace (Paperback, 1st ed. 2009)
A. Oade
R1,489 Discovery Miles 14 890 Ships in 10 - 15 working days

This is a comprehensive, practical and engaging book designed to help readers to recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour.

The Future of Work (Paperback, 1st ed. 2010): R. Donkin The Future of Work (Paperback, 1st ed. 2010)
R. Donkin
R1,568 Discovery Miles 15 680 Ships in 10 - 15 working days

The forces that are shaping the future of employment are examined in this new book. The author presents a cohesive argument for a fundamental change in attitudes to work, both from policymakers and employers if we are to create a healthier society capable of meeting the expectations and concerns of a developing economy.

Ethnographies of Diagnostic Work - Dimensions of Transformative Practice (Paperback, 1st ed. 2010): M. Buscher, D Goodwin, J... Ethnographies of Diagnostic Work - Dimensions of Transformative Practice (Paperback, 1st ed. 2010)
M. Buscher, D Goodwin, J Mesman
R2,873 Discovery Miles 28 730 Ships in 10 - 15 working days

This book explores ethnographic studies of diagnostic work in diverse settings. Switching attention from product ('diagnosis') to process ('diagnosing'), it reveals the importance of collaborative, socio-material, technologically augmented practices, exploring the potential of the multi-disciplinary studies presented to inform innovation.

Transactional Lean: Vorbereitung auf das Zeitalter der Digitalisierung - Systematischer Ansatz zur Industrialisierung von... Transactional Lean: Vorbereitung auf das Zeitalter der Digitalisierung - Systematischer Ansatz zur Industrialisierung von Buroprozessen (German, Hardcover, 1. Aufl. 2022)
Bruno G. Ruttimann
R1,642 Discovery Miles 16 420 Ships in 12 - 19 working days

Dieses Buch geht uber die Suche nach Muda durch Gemba-Walk hinaus: das Ziel ist es, die Buroumgebung angesichts der neuen Herausforderung der Digitalisierung zu industrialisieren, indem dieselben Prinzipien der Lean-Industrie angewendet werden. Wahrend die grundlegende Prozesstheorie gultig bleibt, mussen die Lean-Tools angepasst und auf die Merkmale des Buros ubertragen werden, wo nicht Maschinen, sondern Mitarbeiter im Mittelpunkt der Transaktionen stehen. Hier wird ein neuer, bereits erfolgreich angewandter, integrierter, aus der Industrie stammender und systematischer Ansatz vorgestellt. Er steigert nicht nur die Effektivitat und Produktivitat im Buro und verkurzt die Durchlaufzeit von Buroablaufen weit uber die einfache Muda-Eliminierung hinaus, sondern bereitet die Prozesse auch auf das kommende Zeitalter der Digitalisierung vor.

No Fear - In Business and In Life (Paperback, 1st ed. 2009): P. Jerico No Fear - In Business and In Life (Paperback, 1st ed. 2009)
P. Jerico
R1,433 Discovery Miles 14 330 Ships in 10 - 15 working days

No Fear highlights two challenges we face in the workplace, and in our daily lives. Firstly,how to free ourselves from fear and secondly, how to avoid managing through fear. This extraordinary book is a journey through fear, and how to dispel it, that will help the reader recognize the emotion in the workplace as well as in their own lives.

The Leadership Illusion - The Importance of Context and Connections (Paperback, 1st ed. 2010): T. Hall, K. Janman The Leadership Illusion - The Importance of Context and Connections (Paperback, 1st ed. 2010)
T. Hall, K. Janman
R1,484 Discovery Miles 14 840 Ships in 10 - 15 working days

This book is about the "leadership illusion"; the habit of writers, researchers and leaders, when considering causes of success or failure, to focus mainly on the individual and often the context but rarely both. This book argues that context and individual are inextricably linked and we first must make sense of the context in which leaders operate.

Managing Politics at Work - The Essential Toolkit for Identifying and Handling Political Behaviour in the Workplace (Paperback,... Managing Politics at Work - The Essential Toolkit for Identifying and Handling Political Behaviour in the Workplace (Paperback, 1st ed. 2009)
Aryanne Oade
R1,500 Discovery Miles 15 000 Ships in 10 - 15 working days

Do you want to acquire the knowledge and skills to give you greater influence in political situations at work? Perhaps you want to make sense of the political behaviour you see around you. Or maybe you want to acquire a set of effective tools to help you work more productively in a political workplace. If so, this book is for you.

Financial Crime Investigation & Control (Hardcover): K H Pickett Financial Crime Investigation & Control (Hardcover)
K H Pickett
R2,775 Discovery Miles 27 750 Ships in 12 - 19 working days

The indispensable guide to detecting and solving financial crime in the office

Low-level financial crimes are a fact of life in the modern workplace. Individually these crimes are rarely significant enough to warrant the hiring of professional investigators, but if left unchecked, small crimes add up to big losses. In companies without dedicated fraud investigators, detecting and solving low-level crimes generally falls to managers and internal auditors. Financial Crime Investigation and Control offers tips, tools, and techniques to help professionals who lack investigative experience stem the tide of small financial crimes before it becomes a tsunami.

Inside you’ll find expert guidance on investigating and uncovering common types of fraud, including:

  • Credit card fraud
  • Consumer fraud
  • Kickbacks
  • Bid rigging
  • Inflated invoices
  • Inventory theft
  • Theft of cash
  • Travel and subsistence claims
  • Check fraud
  • ID fraud
  • Ghost employees
  • Misappropriation schemes
  • Computer-related crime
  • Financial statement fraud

A Woman's Place is in the Boardroom - The Roadmap (Paperback, 1st ed. 2008): P. Thomson, J. Graham, T Lloyd A Woman's Place is in the Boardroom - The Roadmap (Paperback, 1st ed. 2008)
P. Thomson, J. Graham, T Lloyd
R1,719 Discovery Miles 17 190 Ships in 10 - 15 working days

In the bestseller A Woman's Place is in the Boardroom the authors described the problem, gave comprehensive views of how it looked from both sides, and presented the arguments for positive change. This book is all about the 'how to'. It takes all the arguments and analysis of the first book, and focuses on how to apply it and what to do.

China Calling - A Foot in the Global Door (Paperback, 1st ed. 2008): A MacKinnon, B. Powell China Calling - A Foot in the Global Door (Paperback, 1st ed. 2008)
A MacKinnon, B. Powell
R1,498 Discovery Miles 14 980 Ships in 10 - 15 working days

The authors review Chinese values and characteristics using Western strategic thinking to understand the new perspective. This book will enable the global practitioner, Western or Eastern, to develop this new world-view and to avoid only taking leads from global standardization, especially of regulatory and legal environments.

HRM 4.0 For Human-Centered Organizations (Hardcover): Rita Bissola, Barbara Imperatori HRM 4.0 For Human-Centered Organizations (Hardcover)
Rita Bissola, Barbara Imperatori
R3,668 Discovery Miles 36 680 Ships in 10 - 15 working days

This volume of Advanced Series in Management offers cutting-edge research from Human Resource Management professionals and academics, which engages with the potential opportunities and challenges of digitization in the workplace. Contributors introduce fresh evidence and innovative ideas on the changing work environment, to help business leaders' shift to the digital mind-set. The book suggests new ways of managing, organizing, and leading a positive social change towards a human-centered organization. For example, a collaboration between HRM and IT, adoption of design thinking, using integrated analytics, and developing new competences. The book explores this new world for HRM, developing critical insights about three main issues: HRM's new role in the 4.0 era New job and organization design for the smart economy New HRM tools and practices for digital organizations. HRM 4.0 For Human-Centered Organizations provides both researchers and professionals working in Human Resources Management, Organization Design and Organizational Behaviour with practical guidelines to turn the challenging scenario of Industry 4.0 into a successful transformation for the HRM domain.

English for Personal Assistants 2007 - The Essential Handbook for Doing Business Internationally (Paperback, 2007 ed.): Annie... English for Personal Assistants 2007 - The Essential Handbook for Doing Business Internationally (Paperback, 2007 ed.)
Annie Broadhead, Ginnette Light
R1,520 Discovery Miles 15 200 Ships in 10 - 15 working days

This book is specifically aimed at German-speaking secretaries, PAs, and management assistants who need to speak English in their daily work. This book enables you to deal with a range of challenging situations in the most effective and efficient way. It provides guidelines, models, and expressions contextualised in realistic situations that you can dip into on a need-to basis.

Flow in the Office - Implementing and Sustaining Lean Improvements (Paperback): Carlos Venegas Flow in the Office - Implementing and Sustaining Lean Improvements (Paperback)
Carlos Venegas
R1,125 Discovery Miles 11 250 Ships in 12 - 19 working days

For many years, lean initiatives have generated staggering improvements on the shop floor. Currently, however, many managers and business leaders want these lean benefits incorporated into non-traditional environments such as service and transactions. This bookshows you how to efficiently translate and transition lean manufacturing principles into the office. In Flow in the Office, Carlos Venegas confirms that the competitive advantage will go to those who manage information and knowledge most effectively and efficiently. It is not enough to be a lean manufacturer - you need to be a lean business, and that includes your back office, your front office, and your corner office. The author translates the language of Lean Manufacturing into the language of Lean Office Flow, bringing bits, bytes, and conversations into the concrete world of process improvement.

The High-Tech Personal Efficiency Program - Organizing Your Electronic Resources to Maximize Your Time and Efficiency... The High-Tech Personal Efficiency Program - Organizing Your Electronic Resources to Maximize Your Time and Efficiency (Paperback)
Kerry Gleeson
R691 R573 Discovery Miles 5 730 Save R118 (17%) Ships in 12 - 19 working days

"Maybe you think you know about time management. Unless you’ve read Kerry Gleeson’s High-Tech PEP, you don’t. This book contains a key. It unexpectedly opens up a whole world—where suddenly you can think clearly and accomplish things you never thought possible." —Duncan Maxwell Anderson Senior Editor, Success magazine "With simple, straightforward tips, [Gleeson] explains how to exploit technology as a personal information management tool.… This book offers concrete suggestions for getting our information lives in order. As Gleeson says, ‘Do it now!’" —Dr. Franklin Becker, Professor and Director International Workplace Studies Program, Cornell University and Partner, @Work Consulting Group LLC "As a result of PEP, I was able to reduce my workweek hours from 70 to 40, and still achieve the same results.… I have been very pleased." —Dr. Richard Bax, Head of Clinical Research SmithKline Beecham Pharmaceuticals "Productivity through the effective use of technology and work process improvement is the key to success in the corporate world globally. PEP is the enabler." —Ed Carr, Senior Vice President of Administration Steelcase, Inc. Make Electronic Gadgets Dance to your Tune—Do More Work in Less Time. Adapted from Kerry Gleeson’s internationally acclaimed Personal Efficiency Program (PEP), The High-Tech Personal Efficiency Program shows you how to apply the low-tech principles of PEP to your high-tech environment—e-mail, groupware, the World Wide Web, cell phones, beepers, and more. The easy-to-learn system Gleeson describes has already enabled hundreds of thousands of businesspeople worldwide to reduce job stress, increase productivity, and find more time to smell the roses. Why not you?

Millennials & Management - The Essential Guide to Making it Work at Work (Hardcover): Lee Caraher Millennials & Management - The Essential Guide to Making it Work at Work (Hardcover)
Lee Caraher
R829 R761 Discovery Miles 7 610 Save R68 (8%) Ships in 10 - 15 working days

As management ages and prepares to work longer than previous generations and Millennials join companies at steady rate, companies are suffering through tension and dissonance between Millennials and Boomers, and realizing that they can't just wait for management to age out to fix it. Finding productive ways to work across the generation gap is essential, and the organizations that do this well will have significant strategic advantages over those that don't.
"Millennials & Management: The Essential Guide to Making It Work at Work" addresses a very real concern of large and small businesses nationwide: how to motivate, collaborate with, and manage the millennial generation, who now make up almost 50% of the American workforce. The key is to change Boomer attitudes from disbelief and derision to acceptance and respect without giving up work standards. Using real world examples, author Lee Caraher gives leaders data-driven steps to take to co-create a productive workplace for today and tomorrow.

Facility Services - Die operative Ebene des Facility Managements (German, Hardcover, 2013 ed.): Jens Navy, Matthias Schroeter Facility Services - Die operative Ebene des Facility Managements (German, Hardcover, 2013 ed.)
Jens Navy, Matthias Schroeter
R3,937 Discovery Miles 39 370 Ships in 12 - 19 working days

Seit der Veroeffentlichung der DIN EN 15221 in den Jahren 2007 - 2011 hat sich das Verstandnis des Facility Management im europaischen Kontext konkretisiert. Die Fokussierung auf die Durchfuhrung und Optimierung der unterstutzenden Prozesse einer Organisation hat auch die Differenzierung zwischen Managementaspekten und operativen Leistungen verdeutlicht. Operative Dienstleistungen fur die Nutzer und Eigentumer von Immobilien werden als Facility Services definiert. Das vorliegende Buch widmet sich den Facility Services sowohl in wissenschaftlicher Auseinandersetzung als auch der praktische Umsetzung. Es will ein Ratgeber fur den Gebrauch in Lehre und beruflichem Alltag der Facility Manager sein.

Why Losing Your Job Could be the Best Thing That Ever Happened to You - Five Simple Steps to Thrive after Redundancy... Why Losing Your Job Could be the Best Thing That Ever Happened to You - Five Simple Steps to Thrive after Redundancy (Paperback)
Eleanor Tweddell
R332 R301 Discovery Miles 3 010 Save R31 (9%) Ships in 9 - 17 working days

"For those whose jobs have been a victim of the economic impact of the pandemic, it is a timely reminder not only to stay determined, but hopeful." - Financial Times 'This book reminded me why an ending - especially an unexpected one - can be the best kind of beginning' Viv Groskop, author of Lift As You Climb 'This book will help you escape the valleys of rejection bound for the peaks of opportunity' Bruce Daisley, bestselling author of The Joy of Work 'So much more than a user guide to life after redundancy, it's an inspiring lesson on how to deal with the knocks of everyday life; written with humour, empathy and honesty' Debbie Hewitt MBE, Chair, Visa Europe Why Losing Your Job Could be the Best Thing That Ever Happened to You is a compassionate guide that will inform and engage anyone who is facing redundancy or job loss; with deeply inspiring case studies and clear and brilliantly accessible, practical advice for getting back on course with your life and career. Learn how to: -Navigate feelings of anger, guilt and shame -Search for new beginnings -Overcome analysis paralysis -Progress with small steps Eleanor Tweddell's five-step plan will support you through the early stages of shock, through to building up the skills, self-confidence and motivation to thrive after redundancy; whether that is in your previous sector or something new.

The Professional Secretary's Handbook (Paperback, 1980 ed.): Joan Moncrieff, Doreen Sharp The Professional Secretary's Handbook (Paperback, 1980 ed.)
Joan Moncrieff, Doreen Sharp
R637 Discovery Miles 6 370 Ships in 10 - 15 working days
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