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Emotion in the Library Workplace (Hardcover)
Loot Price: R3,387
Discovery Miles 33 870
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Emotion in the Library Workplace (Hardcover)
Series: Advances in Library Administration and Organization
Expected to ship within 12 - 17 working days
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Emotions are prevalent in the library workplace leading to many
questions and areas of analysis worth exploring. For example, what
tools for developing emotional intelligence are used effectively in
library workplaces? How can emotional labor be managed to minimize
the negative effects of emotion work? How can library employees
express authentic emotions while still adhering to service
expectations? How does dispositional affect how one experiences
emotions - influence relationships in the workplace? What role does
emotion play in effective as well as ideal library leadership and
management? In this volume, we consider how emotions or related
concepts such as affect, mood, or discrete feelings intersect with
library administration. Offering eleven chapters ranging through
inward reflection to outward practice, fourteen authors explore how
theory has been applied in the study of emotion in the library
workplace and provide a look at future trends in the area. Library
managers will take away increased knowledge about how the library
workplace can and should operate with consideration toward emotion,
and will glean ideas for implementation with their own staff and
services.
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