The provision of care has been widely referred to as facing a 'crisis'. International migrants are increasingly relied upon to provide care - as domestic workers, nannies, care assistants and nurses. This international volume examines the global construction of migrant care labour and how it manifests itself in different contexts.

Based upon interviews with individuals in high pressure positions, from business leaders to a bomb disposal expert, this book provides practical insight about how to identify, tackle and overcome any kind of stress.

Almost 400 years ago philosophers John Locke and David Hume implicitly defined communication as a tool for the transmission of pure ideas, stating that the ideas themselves are what matter, not the way in which they are expressed and exchanged. Now known as the transmission model, this form of communication is still the foundation for academic courses in communication theory and practice, and is embedded in most business literature and education that address subjects related to workplace communication, organization behavior and culture, leadership, and conflict resolution. But what if this accepted model of communication was incomplete? Re-Making Communication at Work argues that the transmission model of communication needs to be replaced by a new approach to communication. Sostrin challenges the status quo by exposing the most common myths that inaccurately define successful communication at work. These misperceptions are replaced by a set of core principles that deliver a clear mandate for re-making communication at work. Sostrin not only provides the theoretical foundation for this new approach, but he uses a straightforward model and exercises that demonstrate how managers, students, and consultants can powerfully improve relationships, decision-making, and collaboration with a few lines and circles.

From the Lens of Color identifies and delineates a methodology for effectively positioning and/or repositioning oneself in today's global job market that moves significantly beyond strategies associated with simply developing a resume, cover letter or business plan.

A unique, non-traditional, Organizational Behavioral-oriented book that is geared toward flexible leadership, and that offers a series of funny, yet thought-provoking, motivating, growth-oriented jokes and humor anecdotes that will help readers tap into their internal locus of control.

Resilient people are happier, healthier, and more productive. Psychologist and business writer Adrian Furnham takes a sideways and entertaining look at the challenges of being a leader, demonstrating how resilience can be honed, developed, and used as a personal life raft to keep afloat in the face of adversity.

This book provides an account of the international emergence of corporate manslaughter offences to criminalise deaths in the workplace during the last twenty years, identifying the limitations of health and safety regulation that have prompted this development.

The way we work is changing in the Internet age. The new majority of the workforce, women, Generation Y, the over-50s, as well as growing numbers of men share a need for greater control and choice about where, how and when they work. This is a guide to the skills you will need and the challenges you will face in the 21st century world of work.

This book explores understandings and experiences of 'dirty work' - tasks or occupations that are seen as disgusting and degrading. It complicates the 'clean/dirty' divide in the context of organizations and work and illustrates some of the complex ways in which dirty work identities are managed.

The costs of stress and ill-health to society are enormous. In recent years, there has been an increasing focus on workplace initiatives to reduce stress and improve individual resilience. This volume brings chief medical officers, leading health professionals and academics to present their views on innovations in the field of stress and health.

A highly practical and insightful book; it will help you to perform more effectively in a workplace which requires you to function effectively in predominantly adversarial relationships. Whether you work for a small, medium or large organization this book will enable you to get things done effectively in prevailingly oppositional relationships.

This book presents an accessible and fascinating account of theoretical debates around identity and work, recent empirical trends and methodological arguments concerning the role of oral testimony and its interpretation. Focusing on three occupational sectors in particular teachers, bank workers and the railway industry it also presents an argument that is both more general than this and theoretically and analytically wide-ranging. The book explores some important questions: how are workers, both in the past and the present juncture, socialised into work cultures? What are the cultural and structural differences with regard the world of work across class, gender, and generation? What are the historical conditions of which these differences play a part? How is the idea of work found in a range of representations, from artistic production to sociological discourse expressed and explored? The development of concepts such as 'structures of feeling' and affect, and the weaving in of historical and visual material, make the book important to a wide range of readers including ethnographers, cultural sociologists and narrative researchers. In turn, this book offers an authoritative and sophisticated summary and analysis of work and identity and is an important intervention into mainstream sociology concerns.

Contributing to feminist approaches to masculinities, this book examines men's contextual experiences of masculine identity. Drawing on new data which compares men as they move across and between public and domestic spaces, it explores the implications of this for the nature of contemporary masculinity.

This book explores ethnographic studies of diagnostic work in diverse settings. Switching attention from product ('diagnosis') to process ('diagnosing'), it reveals the importance of collaborative, socio-material, technologically augmented practices, exploring the potential of the multi-disciplinary studies presented to inform innovation.

This wide-ranging volume brings together the commissioned papers that are the basis of James O'Toole and Edward E. Lawler's "The New American Workplace," their follow-up to the groundbreaking 1973 "Work in America" report. Here leading scholars in the fields of business, management, and human resources offer new research and insightful analyses of existing studies, providing a definitive assessment of the state of the workplace today. Covering wage trends, worker health, education and the workforce, the effects of outsourcing, careers, human resources management, and a variety of other vital issues, this illuminating collection will prove indispensable for scholars, professionals, and policymakers.

Increased longevity and better health are changing the nature of family life. In the context of changes in the world of work, increased divorce and a declining welfare state, multi-generation or 'beanpole families' are a potential resource for family support. Focusing on four-generation families and the two central careers of the life course - employment and care - Working and Caring Over the Twentieth Century explores this question. Based upon new research that employed biographical methods, it maps in detail from 1910 to the late 1990s the lives of men and women as great-grandparents, grandparents and parents. The book provides unique insights into processes of change and continuity in family lives and the ways in which different generations of men and women make sense of their lives.

Fundamentals of office management is aimed specifically at students studying office management and business administration at higher education institutions, as well as employees in an office environment. The topics covered have been identified by researching the tasks and responsibilities of office professionals in different organisations in South Africa.

The United States has a large number of well educated, experienced professional women ready, willing and able to move into the boardrooms and executive suites of corporate America. Together they represent a great, untapped economic resource, a resource no other country in the world can claim. This is America's competitive secret, argues Judy B. Rosener in this refreshingly pragmatic new book for managers who want to improve their bottom line.

Winner of a 2012 Shingo Research and Professional Publication Award Demystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by chapters on standard work, flow, level pull, and visual management. Winner of a 2012 Shingo Prize, this book covers essential Lean tools, including 5S and mistake proofing. It breaks down Lean concepts into their elementary components, describes them in a nonmanufacturing context, and supplies readers with specific how-to methodologies. Providing detailed examples throughout, the text illustrates the functions found in most service organizations, as well as the administrative areas of manufacturing companies. Drawing on more than two decades of practical experience, the author provides implementation strategies on a function-by-function and department-by-department basis. He examines the most common obstacles that readers are likely to encounter and supplies strategies to address those obstacles. The text includes a toolbox of helpful forms, charts, checklists, templates, and worksheets to help kick-start your Lean implementation efforts. Watch Shingo Prize-winning author Drew Locher discuss how to implement Lean concepts into your office and service settings.