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Digital Body Language - How To Build Trust & Connection, No Matter The Distance (Paperback) Loot Price: R393
Discovery Miles 3 930
You Save: R47 (11%)
Digital Body Language - How To Build Trust & Connection, No Matter The Distance (Paperback): Erica Dhawan

Digital Body Language - How To Build Trust & Connection, No Matter The Distance (Paperback)

Erica Dhawan

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List price R440 Loot Price R393 Discovery Miles 3 930 You Save R47 (11%)

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Email replies that show up a week later. Video chats full of ‘oops sorry no you go’ and ‘can you hear me?!’ Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?

Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible – or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.

Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges—from large conferences and video meetings to daily emails, texts, IMs, and conference calls—and offers insights and solutions to build trust and clarity to anyone in our ever changing world.

General

Imprint: HarperCollins Publishers
Country of origin: United Kingdom
Release date: June 2021
Authors: Erica Dhawan
Dimensions: 230 x 150 x 30mm (L x W x T)
Format: Paperback
Pages: 288
ISBN-13: 978-0-00-847652-6
Categories: Books > Social sciences > Psychology > Occupational & industrial psychology
Books > Business & Economics > Business & management > Business strategy
Books > Health, Home & Family > Self-help & practical interests > Advice on careers & achieving success
Books > Social sciences > Sociology, social studies > Social issues > Consumer issues
Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
Books > Business & Economics > Business & management > Business communication & presentation > General
Books > Business & Economics > Business & management > Office & workplace > Office management
Books > Health, Home & Family > Self-help & practical interests > Popular psychology > Assertiveness, motivation & self-esteem
Promotions
LSN: 0-00-847652-7
Barcode: 9780008476526

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