The widespread deployment of millions of current and emerging software applications has placed software economic studies among the most critical of any form of business analysis. Unfortunately, a lack of an integrated suite of metrics makes software economic analysis extremely difficult. The International Function Point Users Group (IFPUG), a nonprofit and member-governed organization, has become the recognized leader in promoting the effective management of application software development and maintenance activities. The IFPUG Guide to IT and Software Measurement brings together 52 leading software measurement experts from 13 different countries who share their insights and expertise. Covering measurement programs, function points in measurement, new technologies, and metrics analysis, this volume: Illustrates software measurement's role in new and emerging technologies Addresses the impact of agile development on software measurement Presents measurement as a powerful tool for auditing and accountability Includes metrics for the CIO Edited by IFPUG's Management and Reporting Committee, the text is useful for IT project managers, process improvement specialists, measurement professionals, and business professionals who need to interact with IT professionals and participate in IT decision-making. It includes coverage of cloud computing, agile development, quantitative project management, process improvement, measurement as a tool in accountability, project ROI measurement, metrics for the CIO, value stream mapping, and benchmarking.

This pioneering edited collection explores the question of how organizations manage the future. Moving away from traditional research which focuses on the past, the editors problematize the future as an inherent but under-examined part of organizing. Arguing that the future acts as both a driver of and a performative result of organizing, the book asks how organizations conceptualize and deal with the future and what processes are in place to handle things to come. With empirical research examining the practices, discourses and concepts that play key roles, organizations and their approaches are scrutinized. A timely compendium of theoretical discussion and practical implications on the relevance of the future, this book is essential reading for those interested in organization, sociology and management studies.

Project scheduling is required for good project management, and the schedule represents the project plan under a specific set of assumptions, often that it will avoid new risks or even those that have occurred on previous occasions. The typical Critical Path Method (CPM) schedule assumes that the project team knows how long the scheduled activities will take. Yet, the experienced project manager knows that duration values so precisely stated are actually only estimates based on assumptions that could be wrong. A schedule risk analysis explores the implications for the project's schedule of risk to the activity durations and also identifies the most important schedule risks. This analysis, building on and extending CPM scheduling, will result in a more accurate estimate of completion and provide an early opportunity for planning effective risk mitigation actions. Practical Schedule Risk Analysis contains a complete treatment of schedule risk analysis from basic to advanced concepts. The methods are introduced at the simplest level: * Why is the duration uncertain? * And how do we represent this uncertainty with a probability distribution? These are then progressively elaborated: * How does uncertainty of activities along a path lead to more uncertainty of the path's completion date? * How can a schedule with parallel paths be riskier than each of the paths individually? * How can we represent risks about activities that are not in the schedule at all? Culminating in a discussion of the most powerful and advanced capabilities available in current commercial software. Schedule risk analysis is a process that is industry-independent, and the methods explained in this volume have been used by the author with positive effect in such industries as construction, oil and gas, information systems, environmental restoration and aerospace/defense. The result is a book that is not only highly practical; something that people within all types of projects and in all industries can apply themselves; but that is an extraordinarily complete guide to creating and managing a rigorous project schedule.

Addressing the unique difficulties involved in day-to-day project management communication, The Project Manager's Communication Toolkit provides proven methods for creating clear and effective communications-including text-based plans, reports, messages, and presentations. It examines the many tools available and goes beyond traditional coverage to define their proper use and application. Using language that's easy to understand, the author explains how to determine the appropriate tools for specific communication needs. This time-saving resource provides the understanding to harness the power of everyday communication, such as email and PowerPoint (R) to: Gain control over project parameters Overcome conflict Create effective project plans, charters, and statements of work Considering that most projects fail due to lapses in communication, it is essential for project managers to understand how to communicate their plans and ideas clearly and effectively. Complete with numerous examples and case studies, this book provides the understanding required to select the right tools, as well as the insight to use those tools effectively in a wide range of real-world situations. Praise for: ... a 'slam dunk' in providing the reader a foundation, emphasizing various tools, techniques; and in which situations they should be applied. The case studies further challenge the day-to-day situations one may face; providing techniques that work! Anyone that has been part of a project team will benefit from this book.-Lisa Holowiak, Quality Assurance Specialist, Pfizer, in PM World Today, Vol. XII, Issue X ... a valuable resource for program and project managers at all levels and all industries. Shankar very successfully managed very large and complex projects for my organization utilizing many of these tools and

Good requirements do not come from a tool, or from a customer interview. They come from a repeatable set of processes that take a project from the early idea stage through to the creation of an agreed-upon project and product scope between the customer and the developer. From enterprise analysis and planning requirements gathering to documentation, Determining Project Requirements, Second Edition: Mastering the BABOK (R) and the CBAP (R) Exam covers the entire business analysis cycle as well as modeling techniques. Aligned with the International Institute of Business Analysis' (IIBA) Business Analysis Body of Knowledge 2.0 (R) (BABOK (R) Guide 2.0), the second edition of this popular reference provides readers with a complete and up-to-date resource for preparing to take the Certified Business Analysis Professional (CBAP (R)) examination. It also: Presents helpful techniques, tools, best practices, and templates to help readers improve the requirements gathering processes within their organization Contains exercises, sample solutions, and a case study that illustrate how to deal with the various situations that might be encountered in the requirements gathering process Supplies a broad overview of a multitude of business analysis issues Includes two sample business requirements documents-one is a comprehensive template, provided courtesy of ESI International, the second is a simpler template suitable for smaller projects The book covers all of the BABOK (R) knowledge areas and features new preparatory sections for the CBAP (R) exam that include 300 questions. It examines data modeling, requirements modeling techniques, process modeling, and hybrid techniques. With its many examples, use cases, and business requirements document templates, this book is the ideal self-study guide for pra

Helpful to those tasked with managing complex environments, Projects and Complexity introduces a new way of looking at projects and fostering the culture needed to achieve sustainable results. It brings together experts from the academic, military, and business worlds to explore project management in the context of complexity theory and organizations. These experts explore a systemic and organic approach to projects that widens the scope of a project manager's role as well as the tools and capabilities required. The book provides readers with an understanding of the roots of project management in complexity theory and the human sciences. It explores seven principles of complexity theory and applies them to project management; examining project needs and features in terms of success parameters, team and stakeholders' perspectives, the project manager's perspective, and the perspectives of theory and practice. Explores a new humanistic paradigm in thinking about projects and project management Illustrates the culture and philosophy of projects from a range of perspectives Outlines an interdisciplinary approach to Project Management that integrates scientific and humanistic disciplines The contributors examine cutting-edge organizational models from management research and military leadership and map them to project management. They integrate insights from various disciplines to introduce tools that are relatively unknown to project managers and leaders. The book describes a paradigm that is complementary to traditional project management and also provides you with the philosophical, general management, and complexity theory findings needed to lead successful projects in complex environments.

Economics and technology have dramatically re-shaped the landscape of software development. It is no longer uncommon to find a software development team dispersed across countries or continents. Geographically distributed development challenges the ability to clearly communicate, enforce standards, ensure quality levels, and coordinate tasks. Global Software Development Handbook explores techniques that can bridge distances, create cohesion, promote quality, and strengthen lines of communication. The book introduces techniques proven successful at international electronics and software giant Siemens AG. It shows how this multinational uses a high-level process framework that balances agility and discipline for globally distributed software development. The authors delineate an organizational structure that not only fosters team building, but also achieves effective collaboration among the central and satellite teams. The handbook explores the issues surrounding quality and the processes required to realize quality in a distributed environment. Communication is a tremendous challenge, especially for teams separated by several time zones, and the authors elucidate how to uncover patterns of communication among these teams to determine effective strategies for managing communication. The authors analyze successful and failed projects and apply this information to how a project can be successful with distributed teams. They also provide lightweight processes that can be dynamically adapted to the demands of any project.

Discover solutions to common obstacles faced by project managers. Written as a business novel, the book is highly interactive, allowing readers to participate and consider options at each stage of a project. The book is based on years of experience, both through the author's research projects as well as his teaching lectures at business schools. The book tells the story of Emily Reed and her colleagues who are in charge of the management of a new tennis stadium project. The CEO of the company, Jacob Mitchell, is planning to install a new data-driven project management methodology as a decision support tool for all upcoming projects. He challenges Emily and her team to start a journey in exploring project data to fight against unexpected project obstacles. Data-driven project management is known in the academic literature as "dynamic scheduling" or "integrated project management and control." It is a project management methodology to plan, monitor, and control projects in progress in order to deliver them on time and within budget to the client. Its main focus is on the integration of three crucial aspects, as follows: Baseline Scheduling: Plan the project activities to create a project timetable with time and budget restrictions. Determine start and finish times of each project activity within the activity network and resource constraints. Know the expected timing of the work to be done as well as an expected impact on the project's time and budget objectives. Schedule Risk Analysis: Analyze the risk of the baseline schedule and its impact on the project's time and budget. Use Monte Carlo simulations to assess the risk of the baseline schedule and to forecast the impact of time and budget deviations on the project objectives. Project Control: Measure and analyze the project's performance data and take actions to bring the project on track. Monitor deviations from the expected project progress and control performance in order to facilitate the decision-making process in case corrective actions are needed to bring projects back on track. Both traditional Earned Value Management (EVM) and the novel Earned Schedule (ES) methods are used. What You'll Learn Implement a data-driven project management methodology (also known as "dynamic scheduling") which allows project managers to plan, monitor, and control projects while delivering them on time and within budget Study different project management tools and techniques, such as PERT/CPM, schedule risk analysis (SRA), resource buffering, and earned value management (EVM) Understand the three aspects of dynamic scheduling: baseline scheduling, schedule risk analysis, and project control Who This Book Is For Project managers looking to learn data-driven project management (or "dynamic scheduling") via a novel, demonstrating real-time simulations of how project managers can solve common project obstacles

Bringing together over 50 years of annual fund experience, master fundraiser Kent E. Dove has joined Carolyn P. Madvig and Jeffrey A. Lindauer to bring you a complete guide to planning and managing the most fundamental fundraising strategy: the annual giving program. Conducting a Successful Annual Giving Program, the third volume in the groundbreaking Dove on Fundraising Series, features a wealth of illustrative samples of fundraising tools, many of which have never before been offered in book form. Throughout the book, the authors address the key components of an annual giving program--including telemarketing, direct mail, special events, personal solicitation and matching gifts--and reveal how to integrate each component of the annual giving program into a coherent, fluid fundraising plan.

Martin Wiener develops a model that comprises 29 critical success factors which are classified into four distinct groups: internal suitability, internal management, external suitability, and external management factors. He shows that the external management factors are particularly relevant for the successful implementation of an offshore software development project and that the perception of the individual critical success factors greatly depends on the company perspective.

Project planning is generally accepted as an important contributor to project success. However, is there research that affirms the positive impact of project planning and gives guidance on how much effort should be spent on planning? To answer these questions, this book looks at current literature and new research of this under-studied area of project management. The author presents his findings from an extensive review of project planning literature that covers more than 270 sources. He also discusses new research that analyzes data from more than 1,300 global projects. The book confirms that the time spent on planning activities reduces risk and significantly increases the chances of project success. It also concludes that there can be too much planning and shows that the optimum ratio of planning to effort is 25%. The book examines the impact of project planning on different industries. It discusses research in the construction and information technology (IT) industries, and presents a case study of how to plan and track a software development project. The book also looks at the impact of geography on project planning and success. Intended as a basic tool in the library of any project manager or general manager, this book brings to light project planning techniques and information that have never been published previously. It is an important resource on how to plan projects properly and propel your career forward.

Discusses the requirements for establishing, maintaining and revitalizing an efficient engineering documentation control system for use by technical and manufacturing personnel in private industry. The book stresses simplicity and common sense in the development and implementation of all control practices, procedures and forms. A list of effective interchangeability rules, a glossary of essential engineering documentation terms and an extensive bibliography of key literature sources are provided.;This work is intended for mechanical, computer, design, manufacturing and civil engineers; program, purchasing and documentation and production control managers; and upper-level undergraduate, graduate and continuing-education students in these fields.

Many companies and organizations are faced with a portfolio of projects that need to be managed effectively and successfully. This new book by leading practitioners introduces a framework and range of tools to enable the project portfolio to be strategically managed.

The construction industry is currently experiencing accelerating developments concerning societal demands along with project complexity, internationalization and digitalization. In an attempt to grasp the consequences of these demands on productivity and innovation, this edited book addresses how innovation is likely to take place with a more long-term perspective on the construction sector. While existing literature focuses on organizational discontinuity and fragmentation as the main reasons for the apparent lack of innovation in the industry, this book highlights the connectivity of construction actors, resources and activities as fundamental for understanding how innovation takes place.Through 15 empirically grounded chapters, the book shows how innovation is part of construction processes on various levels, including project, firm and industry, and that these innovation processes are characterized by organizational and technological connectivity over time. Written by European business management scholars, the chapters cover empirical cases and examples from both a multi-organizational and a multi-international perspective in terms of covering the viewpoints of different industry actors and the contexts of several different European countries including: Sweden, Norway, the UK, Italy, France, Hungary and Poland. By illustrating how connectivity is part of innovation processes in the creation of single-product innovations, of various innovations within and across projects, as well as a fundamental aspect of the processes in which innovations cross nations, the book provides a new angle on how to understand construction innovation and where the industry might (or needs to) be heading next. This book is essential reading for anyone interested in construction management, project management, engineering management, innovation studies, business and management studies.

A completely updated guide to engineering and construction project management strategies This up-to-date guide presents the principles and techniques of managing engineering and construction projects-from the initial conceptual stage, to design and construction, all the way to completion. The book emphasizes project management during the beginning stages of project development to influence the quality, cost, and schedule of a project as early in the process as possible. This new edition has been reorganized to mirror the chronology of a real project. Project Management for Engineering and Construction: A Life-Cycle Approach, Fourth Edition addresses all project lifecycle phases and drills down to risk assessment and project document control at each phase. You will get complete coverage of early estimate classifications, budgeting specifications, work packaging, scheduling, contract administration, progress measurement systems, and much more. Details the entirety of the lifecycle of a construction project from inception to completion Discusses the owner's team, the design engineer's team, and the construction team Written by a team of engineering and construction experts

Construction Project Management: An Integrated Approach is a management approach to leading projects and the effective choice and use of project management tools and techniques. It seeks to push the boundaries of project management to take on board future needs and user issues. Integration of the construction project, meaning closer relations between the project team, the supply chain and the client, is long overdue; however, despite some signs of growth in this area, the industry nonetheless remains fragmented in its approach. The role of the project manager is to integrate diverse interests and unify objectives to achieve a common goal. This has now broadened to include a responsibility, on the parts of both client and team, to ensure that construction addresses current and future societal needs. From an economic perspective, a great deal of waste is connected with conflict, thus a holistic approach that increases the efficiency and effectiveness of the task at hand will inject energy into project management. This third edition now takes on board the impact of technology in building information modelling and other digitised technologies such as artificial intelligence. Together, they open up avenues for more direct and incisive action to test creative design, manufacture directly and communicate spontaneously and intuitively. In time, such technologies will change the role of project managers but will never take away their responsibility to be passionate about construction and to integrate the team. A new chapter has been added that considers future societal needs. This edition is also reordered to make the project life cycle and process chapters clearer. This book combines best practice in construction with the theories underpinning project management and presents a wealth of practical case studies - many new. It focuses on all construction disciplines that may manage projects. The book is of unique value to students in the later years of undergraduate courses and those on specialist postgraduate courses in project management and also for practitioners in all disciplines and clients who have experienced the frustration caused by the fragmentation of construction projects.

This is the first book to promote project management competence on all three levels necessary for overall effectiveness. J. Davidson Frame uses the guidelines he helped develop for the renowned Project Management Institute to define the most important competencies for individuals, teams, and organizations. He then provides development strategies and diagnostic tools to build and evaluate these competencies throughout the company. Frame paints a portrait of what the competent project manager looks like, how the competent project team operates, and how their efforts are supported by the project-competent organization.

Issues surrounding business complexity plague organizations throughout the world. This situation is particularly true of the numerous complex projects and programs upon which organizations embark on a regular basis. Current project management processes and standards are based on Newtonian/Cartesian principles, such as linearity, reductionism, and single source problem causation. However, complex projects exhibit both Newtonian/Cartesian characteristics and complex systems characteristics, such as emergence, self-organization, non-linearity, non-reductionism, and multi-source problem causation. To conduct successful projects, complementary ways of approaching projects are required, and new competencies for those who manage projects and for those on project teams are required as well. There are a number of books available to help project managers and teams address the issue of systems behavior. However, there are none that approach complex projects from a neuroscience-based approach to human behavior and ambiguity. This book does exactly that in order to reduce project complexity and thereby increase the probability of project success. Cognitive Readiness in Project Teams looks to the concept of cognitive readiness (CR), first developed by the United States Department of Defense to better prepare and manage teams of individuals in complex battlefield situations. Its intent is to make project managers and teams more focused, responsive, resilient and adaptive through self-mastery and the mastering of interpersonal relationships. It introduces a CR framework for project managers and teams. This framework has neuroscience fundamentals and theorems as the foundation for the three pillars of CR: mindfulness, emotional intelligence, and social intelligence. The book is a compendium of chapters written by renowned authors in the fields of project management, neuroscience, mindfulness, and emotional and social intelligence.

Thinking: A Guide to Systems Engineering Problem-Solving focuses upon articulating ways of thinking in today's world of systems and systems engineering. It also explores how the old masters made the advances they made, hundreds of years ago. Taken together, these considerations represent new ways of problem solving and new pathways to answers for modern times. Special areas of interest include types of intelligence, attributes of superior thinkers, systems architecting, corporate standouts, barriers to thinking, and innovative companies and universities. This book provides an overview of more than a dozen ways of thinking, to include: Inductive Thinking, Deductive Thinking, Reductionist Thinking, Out-of-the-Box Thinking, Systems Thinking, Design Thinking, Disruptive Thinking, Lateral Thinking, Critical Thinking, Fast and Slow Thinking, and Breakthrough Thinking. With these thinking skills, the reader is better able to tackle and solve new and varied types of problems. Features Proposes new approaches to problem solving for the systems engineer Compares as well as contrasts various types of Systems Thinking Articulates thinking attributes of the great masters as well as selected modern systems engineers Offers chapter by chapter thinking exercises for consideration and testing Suggests a "top dozen" for today's systems engineers

All teamwork is grounded on effective communication. Project Communication enables project managers, leaders of project teams and team members to get their ideas heard, facilitate effective teamwork, create a culture of openness and creative thinking--in short, a culture of effective communication within their team. . The book opens with an orientation on what group dynamics and interpersonal communication entail, particularly in terms of management teams. It then guides the reader on a personal journey whereby different theories and concepts in group dynamics, communication and project team management are gradually introduced. Readers are encouraged to use the book to explore and improve their personal communication style, with the aim of sustaining growth and development within project teams and their respective organisations. Project Communication is an ideal companion to professionals, specialists, and project managers who are leading or working in teams within all types of organisations, businesses, NGOs and governmental and transnational institutions. The book should be of interest to all those who want to use psychological knowledge to improve their teams. It is also a practical guide that can be used as a training course in interpersonal communication in general, with a special focus on project teams.

The practical approach that Colin Dobie prescribes is as applicable to the experienced project manager as it is anyone entering the field.'Ernest J. Nielsen, Brigham Young University, USA A no-nonsense approach to project management. Essential reading for all project managers and project team members.'Peter Dechaineux, Inaugural Chairman, Australian Institute of Project Management, Australia Excellent coverage of all the material required in easy to follow steps. It places activities in logical context. Essential reading for China's many project managers.' Professor Yuan, Chairman, Asia-Pacific Federation of Project Management.' Colin Dobie has very comprehensively detailed out the intricacies needed to manage projects. Well done.'Adesh Jain, President, PM Guru Inc. and President, IPMAWhether you are creating a new product or building a power station, you need to know how to manage the myriad elements in a project to ensure it is completed on time, on budget and to a high standard. A Handbook of Project Management is a practical and comprehensive guide for project managers working on small and large projects in any field.Colin Dobie systematically maps the four phases in the project lifecycle: initiation, planning, implementation and finalisation. He outlines the processes and techniques of the nine functions of project management, and how they are applied during the project lifecycle. He also explains what a project manager is expected to deliver, and the roles of team leaders and team members. Drawing on international standards and bodies of knowledge, as well as Colin Dobie's extensive industry and training experience in several countries, A Handbook of Project Management is an indispensable guide for anyone who wants to develop their skills in project management. It is extensively illustrated with examples, templates, exercises and checklists, making it valuable resource for experienced project managers.

This book explains engineering practice, what engineers actually do in their work. The first part explains how to find paid engineering work and prepare for an engineering career. The second part explains the fundamentals of engineering practice, including how to gain access to technical knowledge, how to gain the willing collaboration of other people to make things happen, and how to work safely in hazardous environments. Other chapters explain engineering aspects of project management missed in most courses, how to create commercial value from engineering work and estimate costs, and how to navigate cultural complexities successfully. Later chapters provide guidance on sustainability, time management and avoiding the most common frustrations encountered by engineers at work. This book has been written for engineering students, graduates and novice engineers. Supervisors, mentors and human resources professionals will also find the book helpful to guide early-career engineers and assess their progress. Engineering schools will find the book helpful to help students prepare for professional internships and also for creating authentic practice and assessment exercises.

Projects are inherently risky, since they involve some level of uncertainty, doing something new in the target environment, but the percentage of projects seen as a success is still disappointingly low, especially for IT projects. The 'Iron Triangle' of time/cost/quality suggests that all three aspects are equal, but with quantitative methods for monitoring project performance, the focus is primarily on managing cost and time. This book seeks to redress the balance, explaining the rationale and benefits of focusing more on quality (fitness for purpose and conformance to requirements) before detailing a range of tools and techniques to support rebalancing the management of projects, programmes and portfolios. It shows how managing project quality actively can reduce costs through minimising wastage, and reduce delays through avoiding rework, leading to improved project success rates and customer satisfaction.

Although there have been thousands of books written on business leadership and management, including many outstanding contributions by CEOs and academics, very few have specifically addressed the unique challenge of leading and managing technical organizations. Leading Science and Technology-Based Organizations will be the first book written that presents a practical framework for leading, managing and coaching throughout one's technical career by translating fundamental leadership principles into language and examples that S&T professionals can better understand, appreciate and implement. The purpose of the book is to augment scientists' and engineers' considerable technical skills by teaching them how to sell their ideas, manage their technical projects, and lead technical teams; ultimately to create business and societal value from science. FEATURES Organized around an introduction and three parts, to best address management and leadership development in technical organizations and the crucial nontechnical skills needed by managers who come from highly technical backgrounds. Presents an innovative leadership framework in the Introduction-The Performance Trilogy (R)-that underpins the remainder of the book. Focuses on personal leadership in Part 1, showing how the best managers lead by example, and through the perspective of life-long learning. Explains the transition from individual performer to manager in Part 2, and the vitally important mindset change from "me" to "we". Emphasizes the key executive responsibility of creating economic and societal value from science in Part 3 by managing the nexus of science and business.

This book gives managers an integrative approach to project, program, and change management. It describes the differences between change in projects versus programs with case studies in both areas and the different life cycles. While the project and change comprise much of the book, it is up to date with its emphasis on agile, scrum, and benefits. The book also describes methods to both initiate and manage a change and what must be done for success and business value.