Performance Contracting is a must-read for those concerned about energy and the environment. It examines state-of-the-art facts and pragmatic realities from financing to measurement and verification, and includes up-to-date "how-to's" for both end users and energy service companies. Readers will find expert advice on RFPs and RFQs, tips on making an energy project investment worthy, and guidelines for effectively negotiating and developing energy services agreements. They will also learn the key strategies for managing risks, both from a user's and a service provider's point of view, as well as ways to expand business and serve customers more effectively.

Your answer to the software project management gap The Complete Software Project Manager: From Planning to Launch and Beyond addresses an interesting problem experienced by today's project managers: they are often leading software projects, but have no background in technology. To close this gap in experience and help you improve your software project management skills, this essential text covers key topics, including: how to understand software development and why it is so difficult, how to plan a project, choose technology platforms, and develop project specifications, how to staff a project, how to develop a budget, test software development progress, and troubleshoot problems, and what to do when it all goes wrong. Real-life examples, hints, and management tools help you apply these new ideas, and lists of red flags, danger signals, and things to avoid at all costs assist in keeping your project on track. Companies have, due to the nature of the competitive environment, been somewhat forced to adopt new technologies. Oftentimes, the professionals leading the development of these technologies do not have any experience in the tech field and this can cause problems. To improve efficiency and effectiveness, this groundbreaking book offers guidance to professionals who need a crash course in software project management. * Review the basics of software project management, and dig into the more complicated topics that guide you in developing an effective management approach * Avoid common pitfalls by perusing red flags, danger signals, and things to avoid at all costs * Leverage practical roadmaps, charts, and step-by-step processes * Explore real-world examples to see effective software project management in action The Complete Software Project Manager: From Planning to Launch and Beyond is a fundamental resource for professionals who are leading software projects but do not have a background in technology.

You know you need to delegate some of your work so that you have time to focus on the things that require your expertise. But it's not easy to do. "Delegating Work" quickly walks you through the fundamentals of:
- Establishing a productive environment
- Assigning the right work to the right people
- Conducting an effective hand-off meeting
- Monitoring without micromanaging

About HBR's 20-Minute Manager Series:
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.
Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

You're now responsible for a programme, or you've got a portfolio to manage? Where do you start? Right here! Projects are not simply the bread and butter of an organisation. Form them into programmes or portfolios and they can be prioritised and integrated to deliver change to your organization in line with your strategic vision. You will be able to control costs and risks and bring together a complex series of themes effectively. This overhauled second edition now combines portfolio management as a parallel theme with programme management, and it is brought in line with the current thinking of the Association for Project Management and the Project Management Institute. It is written for managers in both the public and private sectors. This new edition includes half a dozen short case studies (from Belgium's Fortis Bank, a software company, local government, and central government), along with more on cross-functional management. Together with Project Management Demystified, also from Routledge (third edition, 2007), it provides the tools to manage your projects, your programmes and your portfolio to a very high level.

"Harvey Levine is a recognized writer and dedicated warrior of the project management profession. Aside from years of volunteer effort to the profession (and holding the presidency of the Project Management Institute), his consulting work and writings have always smacked of practicality–thus his new book featuring ‘Tips, Tactics, and Tools’. His experience, as shown clearly in this book, covers the gamut of project management. And besides all that, Harvey’s writings are fun to read!"
–Paul C. Dinsmore, PMP, PMI Fellow
Author of Winning in Business with Enterprise Project Management

"Yet another book on project management? The difference is that Harvey Levine has set down his knowledge and understanding of project management honed over some forty years of experience in the industry. His latest book, Practical Project Management, provides profound practical and pragmatic advice, not just for the project management practitioner but also for senior management seeking to leverage the best out of the discipline in today’s competitive world. His lighthearted style makes for easy reading without detracting from the value of the content. This book covers the whole spectrum from the new paradigms of project portfolio management to project communication and how to make it work. It integrates new ideas with true and trusted old ones, and the text is replete with ‘Tips and Tools’ sidebars. A very readable book, highly recommended."
–Max Wideman, FCSCE, FEIC, FICE, PMI Fellow and Past President

"Companies are putting temporary project teams onto more and more of their work, often blind to how this changes management. Practical Project Management will open a lot of eyes to the pitfalls, and in his conversational style Harvey Levine elucidates some rare and valuable guidance on everything from organizing for project management to picking tools."
–Matt Light, Research Director, Gartner Inc.

"Harvey Levine’s seasoned, sensible approach to project management is apparent in this straightforward guide to practical project management. For either the experienced professional or the novice, the sections of ‘Tips, Tactics, and Tools’ provide useful, easy-to-grasp concepts that highlight the content of his text. Those who appreciated Harvey’s practical articles on PMnetwork.com will enjoy reading his new book, and those who are not familiar with his past work are in for a treat as he leads the reader through the journey of practical project management."
–Mary Devon O’Brien, PMP, PMI Fellow, PMI Past President and Chairman

"Harvey Levine has helped shape the project management body of knowledge and our products. In this book, he shares the insights of over forty years of project management experience with great clarity, wit, and style."
–Roger Meade, CEO, Scitor Corporation

"Practical Project Management: Tips, Tactics, and Tools is another of the author’s easy-to-read but quite insightful books, containing many practical ideas and suggestions for making your projects run more smoothly while achieving their planned objectives. The book includes numerous nuggets of wisdom that have been used to good advantage on successful projects and can be applied equally well to yours. This book has something for all practitioner levels, including even the most seasoned project and program managers."
–Ken Hartley, Vice President, PB Programme Management Ltd., PMI Fellow and Past President

In order to succeed in today's increasingly competitive environment, corporations, companies, governments, and nonprofit organizations must be conversant with modern project management techniques. This is especially true for individuals looking to remain professionally competitive.
Illustrating the why, what, and how of project management, Project Management Concepts, Methods, and Techniques will help readers develop and refine the skills needed to achieve strategic objectives. It presents a balanced blend of detailed explanatory texts and more than 200 illustrations to supply readers with actionable knowledge that can be put to use immediately.
Completely aligned with the Project Management Institute Body of Knowledge (PMBOK(r) Guide), this book is the ideal platform for developing the understanding needed to plan, schedule, and deliver successful projects. Explaining how to recognize performance obstacles, it supplies time-tested strategies to help you:

• Overcome performance obstacles and produce positive results
• Master the communication and relationship management techniques required for success
• Develop and refine the core project management skills needed to manage projects in multi-disciplinary and cross-functional environments

Filled with exercises, worked-through answers, and self-assessment techniques, this book is an ideal guide for anyone who works directly or indirectly with the management of projects. It illustrates a wide range of real-world situations to help you develop the real-world knowledge needed to consistently deliver projects that meet and exceed stakeholder requirements well into the future.

Helpful to those tasked with managing complex environments, Projects and Complexity introduces a new way of looking at projects and fostering the culture needed to achieve sustainable results. It brings together experts from the academic, military, and business worlds to explore project management in the context of complexity theory and organizations. These experts explore a systemic and organic approach to projects that widens the scope of a project manager s role as well as the tools and capabilities required.
The book provides readers with an understanding of the roots of project management in complexity theory and the human sciences. It explores seven principles of complexity theory and applies them to project management; examining project needs and features in terms of success parameters, team and stakeholders perspectives, the project manager s perspective, and the perspectives of theory and practice.

• Explores a new humanistic paradigm in thinking about projects and project management
• Illustrates the culture and philosophy of projects from a range of perspectives
• Outlines an interdisciplinary approach to Project Management that integrates scientific and humanistic disciplines

The contributors examine cutting-edge organizational models from management research and military leadership and map them to project management. They integrate insights from various disciplines to introduce tools that are relatively unknown to project managers and leaders. The book describes a paradigm that is complementary to traditional project management and also provides you with the philosophical, general management, and complexity theory findings needed to lead successful projects in complex environments.

The go-to guide for getting projects done on time and on budget-revised and updated with a sophisticated image program and contemporary examples For more than 30 years, Project Planning, Scheduling and Control has been the benchmark guide for project managers seeking to increase their skills or pass the PMP exam. Providing an applications-oriented understanding of all the issues you'll face throughout your career, this new edition offers more strategies for dealing effectively with team members, clients, senior managers, and other key stakeholders-a critically important skill for project success. Written by one of today's leading experts on the topic-James P. Lewis-Project Planning, Scheduling and Control details the role of the project manager and includes the Lewis model for achieving high-performance project management using the whole-brain model of thinking. Updates include: Seven brand new chapters on popular methods and technologies for project management Thirteen fully revised chapters The technologies of project management, including the digital project office The imperative of leadership as a project management strategy Selection, evaluation, and control of projects Dealing with diverse stakeholders, such as investors, board members, and international clients Project management for managing the entire enterprise The daily practice of leading project teams Additional resources for instructors and readers available at the Lewis Institute website Lewis reinforces the Project Management Institute's recommended success strategies, from planning, implementation, and scheduling to communication, risk management, execution, and control stages. The new edition of this classic guide is a must-have for project management practitioner.

The concept of 'earned value' as a project management tool has been around since the 1960s; although recognized as an important technique and widely used on US Government contracts, it failed to excite much interest in the wider world because of its specifically American requirements and the cumbersome, prescriptive bureaucracy that seemed to accompany it. Recently however, with the advent of suitable software and used in a much more flexible way, there has been a growth in interest among project managers. Crucially it has been recognised that this technique can be helpful in a wide variety of projects of almost any size, not just government projects costing billions of pounds. In essence, earned value allows the project manager a more precise view of actual project performance in terms of both value generated and schedule progress than is possible with any other approach. Alan Webb's concise guide provides practising project managers with everything they need to: c assess the appropriateness and benefits of the earned value process for both their project(s) and their organization; c appreciate, understand and learn the techniques involved; c identify how to apply the data to manage projects with flexibility, pragmatism and rigour; c understand the different features and benefits of the various software packages available; c plan for the introduction of an earned value methodology, anticipating both the systems and people problems they may face. The book uses worked examples, cases and anecdotes from the author's own extensive experience to bring this technical subject to life. Alan's writing style is direct and economical, which means that whether you are dipping into chapters for reference or reading about the process from cover to cover, everything he has to say is pertinent and helpful.

Design Project Management is a guide to contracting and working with designers, and managing design projects proactively through to successful completion. It provides guidance for clients on simultaneously optimizing the business outcome and the creative opportunity of a design project by getting the best from a design project team through leadership, team building, mutual understanding and good communication. It also gives professional guidance to design and architecture students, and can help design consultants to ensure that they and their clients are doing everything right. Griff Boyle takes you through the whole design project from setting business objectives and design parameters, preparation of briefing documentation, shortlisting design consultants and evaluating concept design proposals and fees, to preparing forms of appointment and assembling in-house and 'external' project teams. The author explains how best to establish and meet project objectives, select works contractors and sub-contractors, and administer tenders and contracts. Advice on balancing and monitoring costs and resources, progress and financial reporting, and change control mechanisms is also given. To highlight typical problems and their solutions the author quotes case study examples from interiors, exhibition, refurbishment and multidisciplinary projects. Public and private sector managers involved in building services, retail, leisure, exhibition and office schemes will find this book saves them time and money, whether or not they have an in-house design team.

• Develops a framework and model for understanding the major causes of workplace health and safety problems in the construction • Provides practical guidance on how Building Information Modelling can be implemented and used to reduce occupational accidents in the industry

Return on Investment (ROI) remains one of the most challenging and intriguing issues facing human resource development and performance improvement professionals. Drawing on their expertise in developing and implementing ROI programs in human performance and training, Jack J. Phillips, Ph.D., Timothy W. Bothell and G. Lynn Snead demonstrate how you can effectively apply ROI to project management.

Today, almost every industry requires employees to manage multiple projects with competing priorities, critical deadlines, and unexpected interruptions-rendering everyone a project manager in some respect. Most employees feel the pressure of juggling any number of key projects simultaneously. Organizations have responded by investing large amounts of both time and money to improve project management, and most strive to justify the efforts and resources dedicated to improving this goal.
'The Project Management Scorecard' is a welcome relief for anyone managing a project or multiple projects, as well as the trainers, human resource development staff, or supervisors charged with measuring, evaluating, and managing project managers.
Project Management is one of the hottest topics in business management today, affecting nearly every individual in any organization across the globe. Let three HRD experts show you how to apply the hugely popular ROI process to the key organizational issue of successful project management including:
* Project management issues and challenges
* Measuring reaction and satisfaction
* How to calculate and interpret ROI
* Capturing business impact data
* Measuring skill and knowledge changes during the project
* Monitoring the true costs of theproject solution
* Converting business measure to monetary values
* Forecasting ROI
The authors' step-by-step approach allows you to begin the ROI process immediately. Start measuring the success of your project management results today.
Three HRD experts show how to apply the hugely popular ROI process to the key organizational issue of successful project management.
Project Management is one of the hottest topics in business management today, affecting nearly every individual in any organization across the globe.

This book takes a more integrated approach to design, assuming it is a core business process as opposed to a peripheral or specialist activity. Design in Business aims for an analogous Total Design Management making design a part of everyone's concern. It makes use of a toolbox approach, offering in each chapter exposure to some of the range of tools and techniques with which design can be managed.

The most essential component of every project manager’s job is the ability to identify potential risks before they cause unnecessary headaches and turmoil all around.

All projects are inherently risky, and complex ones can potentially be the downfall for even the most experienced project manager. From technical challenges and resource issues to unrealistic deadlines and problems with your subcontractors, any number of things can go wrong.

Fully updated, consistent with PMI® standards, and addressing “VUCA” (Volatility, Uncertainty, Complexity, and Ambiguity—the now-common business and project management acronym), this book remains the definitive resource for project managers seeking to be proactive in their efforts to guard against failure and minimize unwanted surprises.

Identifying and Managing Project Risk draws on real-world situations and hundreds of risk examples to show you how to:

• Thoroughly discover and document risks
• Use risk assessment techniques effectively
• Implement a system for monitoring and controlling projects
• Personalize proven methods for project risk management on any type of project

Complete with fresh guidance on program risk management, qualitative and quantitative risk analysis, simulation and modeling, and significant “non-project” risks, this one-stop indispensable resource is what every project manager needs to avoid chaos and keep their projects on track.

Many science, engineering, technology, and math (STEM) faculty wish to make an academic change at the course, department, college, or university level, but they lack the specific tools and training that can help them achieve the changes they desire. Making Changes in STEM Education: The Change Maker’s Toolkit is a practical guide based on academic change research and designed to equip STEM faculty and administrators with the skills necessary to accomplish their academic change goals. Each tool is categorized by a dominant theme in change work, such as opportunities for change, strategic vision, communication, teamwork, stakeholders, and partnerships, and is presented in context by the author, herself a change leader in STEM. In addition, the author provides interviews with STEM faculty and leaders who are engaged in their own change projects, offering additional insight into how the tools can be applied to a variety of educational contexts. The book is ideal for STEM faculty who are working to change their courses, curricula, departments, and campuses and STEM administrators who lead such change work to support their faculties, as well as graduate students in STEM who plan to enter an academic position upon graduation and expect to work on academic change projects.

Although there are many books of methods and tools in different areas, few books actually give detailed tips and lessons on how to effectively set up and manage projects. Most books on project management devote all their space to specific methods. Breakthrough Technology Project Management, Second Edition provides tangible guidelines through examples and suggestions to help people participate in and manage projects more effectively. The authors' techniques and guidelines have been proven over the past 15 years in courses and counseling. This book is a valuable tool for those working in information systems, engineering, computer science, operations and production, and other environments involving project management.
Key Features
* The Purpose of this book is to answer:
* How can the overall technology project management process be improved?
* Which systems projects should be given resources and approved for action?
* How can all systems and technology projects be better managed together?
* How can individual projects be better managed and more successful?
* What are specific guidelines for managing different types of projects?
The Scope of the Book Answers
* What projects should be approved?
* How do you formulate and start projects effectively?
* How do you manage single and multiple projects?
* How do you identify, analyze, and address specific project issues?
* How do you obtain results through communicating effectively with management, team members, staff, and vendors?

This book provides a clear, easy to digest overview of Quality Management Systems (QMS). Critically, it offers the reader an explanation of the International Standards Organization’s (ISO) requirement that in future all new and existing Management Systems Standards will need to have the same high-level structure, commonly referred to as Annex SL, with identical core text, as well as common terms and definitions.

In addition to explaining what Annex SL entails, this book provides the reader with a guide to the principles, requirements and interoperability of Quality Management System standards, how to complete internal and external management reviews, third-party audits and evaluations, as well as how to become an ISO Certified Organisation once your QMS is fully established.

As a simple and straightforward explanation of QMS Standards and their current requirements, this is a perfect guide for practitioners who need a comprehensive overview to put theory into practice, as well as for undergraduate and postgraduate students studying quality management as part of broader Operations and Management courses.

Table of Contents

1. What is a Quality Management System? 2. The History of Quality Standards 3. Who Produces Quality Standards? 4. What is Annex SL all about? 5. The Seven Principles of Quality Management 6. Detailed Requirements for Management Systems 7. The Interoperability of Management System Standards 8. The Importance of Data Protection 9. What about Auditing your Quality Management System? 10. What to do once the QMS is Established

Take advantage of a powerful visual management tool for teams as you work together and deliver great results. It's been used by thousands of teams for project success! 59% of U.S. workers say that communication is their team's biggest obstacle to success, followed by accountability at 29% (Atlassian). High-Impact Tools for Teams explains a simple, powerful tool that helps team leaders and members align and get clarity on exactly who is responsible for each part of the team's most important activities and projects. The tool is complemented by 4 trust add-ons that help teams build trust and increase psychological safety, so every member can be confident in sharing ideas or concerns about obstacles the team may face. It's a proven tool for project teams, based on years of research, and thousands of teams are already using the Team Alignment Map to run effective "get-to-action meetings", give projects a good start and de-silo organizations. Co-author Alex Osterwalder is the international best-selling author who co-created the Business Model Canvas, a strategic management tool used by 1 million+ industry leaders globally. Plan as a team and know who does what Uncover and proactively remove the most likely obstacles to any project Boost team member contributions Run more effective team meetings Get more successful projects With the guidance of High-Impact Tools for Teams, you can be better prepared as a team leader or team member to plan effectively, reduce risks, and collaborate with others. Your team will be accountable and ready to deliver results!

The keys to project management success delivered by one of the world's most respected experts in the field Why do some project managers achieve their project goals while others fail? Drawing on his years of experience as a recognized global expert on project management and organizational change, author Tres Roeder answers that question, and lays out a proven path to project success. Focusing on the major differences between project management and other types of management not least of them being the temporary nature of projects versus the repetitive nature of most managerial tasks Roeder describes best practices in all key areas of managing project stakeholders. * A recognized global expert on project management provides the foundational elements required for project management success * Contributes toward the fulfillment of the continuing education required every three years to maintain PMP(R) accreditation * Uses real-world scenarios and relevant case studies to present project management concepts to beginning and intermediate PMP(R)s * Contains chapters on Leadership, Buy In, and Negotiation for more advanced project managers (PMP and Project Management Professional are registered marks of the Project Management Institute, Inc.)

This book is written for all managers, in any function, who are tasked with delivering projects at work. It is of particular interest to those managers who have to deal with small- to medium-sized projects in addition to their usual responsibilities. Straightforward and user friendly, this book takes the reader through a series of steps which results in the effective delivery of a project. Managing Projects at Work breaks down into two stages. By the end of stage one the reader will know how to build a 'Defensible Plan' for successful project implementation. This process, which follows a step-by-step sequence, draws out in a unique way all the resources and support needed for an effective project delivery. The outcome is a confident project manager who can justify and secure what is needed for the stress-free implementation of the project. Stage two deals with implementing the 'Defensible Plan' under proper control, through motivated and well-led people. Gordon Webster's approach suits projects as diverse as introducing new systems or procedures, launching a new product, opening a new branch, factory or department; even organizing a conference or moving offices. Its practical methodology has been developed as a result of working over many years with managers whose projects had gone off track, usually for the same reasons. From these observations the unique and entirely effective 'Defensible Plan' and its implementation were born. By adopting this approach readers can build in success from the beginning and see consistent project delivery, along with control of their working life.

Assessment and Development Centres offer a detailed and objective way of assessing your people's potential, whether you are trying to: c establish training and development needs c identify potential for promotion c assess and select new recruits to your organization or using the centre in some other way. To make this assessment possible involves a huge investment in time, money and effort to plan, design, administer and run each centre and to effectively analyse and use all of the data it will generate. These three volumes are designed to help you set up and run your own assessment and development centres within your organization. Alternatively, if you already run centres, the manuals will allow you to evaluate and improve your administration, planning and assessment as well as to introduce new exercises. Volume 1: Planning and Administration contains important programme information such as: c a range of reproducible assessment documentation c sample programmes for an assessment and a development centre c guidance on how to introduce and publicize your centres c 'lecture notes' for briefing participants and assessors c an administrative blueprint, including flowcharts, to help you run your centres c ideas for evaluating the success of your centres. Other Volumes: Volume 2 Assessment Activities Volume 3 In-Tray Simulations Each volume is available separately or as a three volume set.

Assessment and Development Centres offer a detailed and objective way of assessing your people's potential, whether you are trying to: c establish training and development needs c identify potential for promotion c assess and select new recruits to your organization or using the centre in some other way. To make this assessment possible involves a huge investment in time, money and effort to plan, design, administer and run each centre and to effectively analyse and use all of the data it will generate. These three volumes are designed to help you set up and run your own assessment and development centres within your organization. Alternatively, if you already run centres, the manuals will allow you to evaluate and improve your administration, planning and assessment as well as to introduce new exercises. Volume 3: In-Tray Simulations contains full documentation for the participants, the assessors and the programme manager for running in-tray simulations of varying levels of complexity. Each exercise contains: c briefing papers to explain the exercise to participants c background information c items of correspondence, reports, messages and so on for participants to deal with c guidelines to help assessors evaluate the actions taken and relate these to assessment criteria. Other volumes: Volume 1 Planning and Administration Volume 2 Assessment Activities Each volume is available separately or as a three volume set.