Project success requires a solid understanding and proper implementation of the tools, techniques, and principles of project management. A reference for both the novice and expert project manager, The Project Manager's Emergency Kit provides you with everything you will need to get your project off to a solid start and overcome any emergencies that may arise during the project life cycle. It supplies you with over 200 project management tools, techniques, and principles arranged in alphabetical order. The text provides guidance on how to complete projects on time and within budget while meeting the needs of your customers. It presents easy-to-follow project planning steps covering the responsibilities, work breakdown structures, time and cost estimating, scheduling, resource allocation, and budgeting. The Project Manager's Emergency Kit provides you with straightforward guidelines that will help you overcome any challenges that may arise and deliver a product or service that will satisfy everyone who has a stake in the outcome of your project.

Managing a software development project is a complex process. There are lots of deliverables to produce, standards and procedures to observe, plans and budgets to meet, and different people to manage. Project management doesn't just start and end with designing and building the system. Once you've specified, designed and built (or bought) the system it still needs to be properly tested, documented and settled into the live environment. This can seem like a maze to the inexperienced project manager, or even to the experienced project manager unused to a particular environment.A Hacker's Guide to Project Management acts as a guide through this maze. It's aimed specifically at those managing a project or leading a team for the first time, but it will also help more experienced managers who are either new to software development, or dealing with a new part of the software life-cycle. This book:describes the process of software development, how projects can fail and how to avoid those failuresoutlines the key skills of a good project manager, and provides practical advice on how to gain and deploy those skillstakes the reader step-by-step through the main stages of the project, explaining what must be done, and what must be avoided at each stagesuggests what to do if things start to go wrong!The book will also be useful to designers and architects, describing important design techniques, and discussing the important discipline of Software Architecture.This new edition:has been fully revised and updated to reflect current best practices in software developmentincludes a range of different life-cycle models and new design techniquesnow uses the Unified Modelling Language throughout

Getting Web projects done right and delivered on time is all about efficiency. Putting the information you need and tools you can rely on at your ready disposal Managing Web Projects is a complete guide for project managers in the Internetworking industry. Whether you are a Web developer or an Internet Service Provider, whether your project is a quick fix, a complete overhaul, or a new start-up, this resource provides you with an organized path. It will walk you through a typical project life cycle, while providing you with all the tools and definitions needed to take charge and instill confidence in your staff and your customers.

Invaluable for those seeking ISO 9001 certification, the text includes a number of detailed Work Instructions that can be used to develop a formal quality management system specific to a project management organization. They can also be leveraged in a TQM (Total Quality Management) or a Six Sigma environment. The book includes:

• Management guidelines for web hosting, data center migrations, site security, content development, application and Web site loading and testing, VPNs, VoIP, business continuity, and disaster recovery
• An Internet project management glossary, a technical Internetworking glossary, and a project management acronym table
• A tools suite with a proven record of success for project initiation, planning, execution, control, and close out

This complete resource provides the resources needed including dozens of time-tested templates, schedules, checklists, and flow charts to become fully versed in and aligned with the nine knowledge areas and five major processes codified by the Project Management Body of Knowledge (PMBOK ).

Success in business depends on two broad management skills: 'doing the right thing' (choosing the right projects) and 'doing things right' (good project management). This book examines the challenges that managers face in assessing the likely risks and benefits that need to be taken into account when choosing projects. It then explores the strategic level risks that will need to be dealt with in managing those projects and suggests risk management strategies. In so doing, it makes a rare but important link between strategic level appraisal of project opportunities and project risk management. Many projects have similar characteristics that are common to a number of projects experienced by the same or other organizations. Elaine Harris shows how the use of a project typology can guide project risk management by identifying common risks shared by projects of each type. Her cutting edge research will help advanced project practitioners and researchers in projects and risk management to develop a risk management strategy that is better suited to the context of their projects and one that is flexible enough to develop and adapt once the project decision has been taken and the real-world of project management and delivery begins.

Improve Every Retrospective! Real Solutions for Every Team Leader, Facilitator, and Participant ". . . Aino has shared a robust, curated list of antipatterns and how to avoid them. . . . And she has shared so much more than tips and techniques. You will find a gold mine--with precious nuggets, including her personal experiences, effective facilitation resources, and pointers for extracting yourself and your team when you're stuck." --From the Foreword by Diana Larsen, co-author, Agile Retrospectives: Making Good Teams Great Retrospectives are indispensable for continuous learning and improvement in Lean, Agile, DevOps, and other contexts, but most of us have suffered through at least one retrospective that was a waste of time, or worse. Now, leading agile coach Aino Vonge Corry identifies 24 reasons that retrospectives fail and shows how to overcome each of them. Using the familiar "patterns" approach, Retrospectives Antipatterns introduces antipatterns related to structure, planning, people, distributed teams, and more. Corry shares traps she's encountered and mistakes she's made over more than a decade of leading retrospectives and then presents proven solutions. With her insights and guidance, you can run enjoyable retrospectives that deliver concrete improvements and real value--or at the very least recognize when you are making the same mistake as the author! Create a common language, actionable solutions, and proven plans for solving the retrospective problems you'll encounter most often Recognize symptoms, assess tradeoffs, and refactor your current situation into something better Plan more effectively: decide who should attend and facilitate, when to schedule your retrospective, and how much time to set aside Handle "people" problems: deal with negativity, silence, distrust, disillusionment, loudmouths, and cultural differences Facilitate better "virtual" retrospectives, with tips for online retrospectives included in each antipattern Register your book for convenient access to downloads, updates, and/or corrections as they become available. See inside book for details.

People play a vital part in the success of projects, initiatives and organisations, yet traditional project management sources offer limited guidance and insights that extend beyond technical roles and prescriptions. Leading the Project Revolution delves into the dynamics of people, teams and organisations exploring their impact on leadership, strategy, success and achievement. The book offers a progressive agenda for improving project practice, enabling the dialogue to advance from the typical coverage of static toolsets towards an understanding of flexible mindsets. Flexibility, agility and resilience are addressed as the social, cultural and complexity dimensions of leadership, strategy, organisations and project execution are examined and practical insights are synthesised into pragmatic models and frameworks. The volume brings together some of the best writing by leading authorities on teams, leadership, corporate culture, human behaviour, organisational dynamics, psychology, complexity, strategy, execution, innovation, social media and decision sourcing.

It is essential for a corporation to not only survive but thrive in today's global outsourcing environment. The Insider's Guide to Outsourcing Risks and Rewards is a comprehensive and accessible resource that assists an organization in deciding whether it will benefit from pursuing-or not pursuing-such an endeavor. The author, an 18-year veteran of the IT industry, is an experienced consultant, software developer, manager, and entrepreneur. Providing an authoritative and unbiased view, he helps the reader navigate through a number of offshore outsourcing issues related to software management and international business. He examines the potential benefits derived from offshore outsourcing, as well as the possible pitfalls and how to avoid them as they apply to an organization's particular situation. Offering a unique combination of technical and political insight, The Insider's Guide to Outsourcing Risks and Rewards is the one resource to have when trying to figure out your organization's next step.

Achieving decisive, accountable, value-adding, managerial leadership is critical to effective organizations. Jaques and Clement approach this leadership question in an entirely new way.

By clarifying the meaning of leadership within the organizational structure. they show that all managers must have leadership accountability, and that there con be no such thing as an effective manager who does not effectively discharge that accountability.

It is in this analysis of what makes for effective managerial leadership that Executive Leadership is at its most radical. Jaques and Clement reject the notion that particular groups of personality qualities and traits characterize effective leaders and instead focus on the requisite organizational structure for managerial leadership to occur.

"Executive Leadership "is a refreshingly practical approach to the development of decisive managerial leaders at all levels of the organization. It is essential reading for all concerned with organization development, leadership and human resource management.

This is a practical guide to streamlined project management, designed for managers of small and medium-sized projects in any business. Unlike other more complex approaches to project management, this book provides a simple framework which can be applied in a wide variety of situations in companies of all sizes. By stripping out the bureaucracy and paring the management down to a minimum, Mike Watson has created a straightforward approach to managing projects which will save organisations both time and money. This is a complete project manager's toolkit, including checklists, sample forms and schematics.

Despite two decades of investment in project management as many as 80 per cent of business change and IT projects continue to rack up cost overruns and fail to deliver their expected benefits. Business people who must have more certainty in their project investments will find this book refreshing. It contains commonsense but groundbreaking techniques that deal with just this challenge. The authors, far from rejecting current methods, take an imaginative approach to encapsulating established best practices such as PRINCE2 (TM) within a framework of new thinking, innovative techniques and hard-nosed portfolio management. This book shows how project sponsors can radically improve the certainty of getting the benefits that they want and accelerate their projects to get them sooner rather than later (or never). Finance and portfolio managers will find techniques that provide them with the means for drilling down and tracking not only the costs, but also the cash values of project benefits, both tangible and intangible. Business people and project managers will find ideas here that enable them to create and control change in communities of stakeholders; which is the ultimate aim of the organizations that are investing time, resources and money in projects of this kind. Accelerating Business and IT Change is essential reading for anyone seeking to define the nature and value of what they expect from their projects, set realistic implementation schedules and then ensure that all the intended benefits are realized. Important: The CD version of this product requires a Java Run Time environment. If you are planning to use the CD in your office please check with your IT Department to make sure you will be able to use it.

A definitive roadmap for implementing effective supply chain management

Strategic sourcing redefines the traditional approach to buying and using materials and services. Purchasing and supplier programs are receiving substantial attention in current professional literature, but there is little information on implementing supplier strategies and techniques.

Harnessing Value in the Supply Chain offers a specific, step-by-step approach to the strategic sourcing process, developed by the author at Southern California Edison. This unique reference provides expert guidance on designing, launching, executing, evaluating, and maintaining a sourcing project. It includes illustrations, examples, and templates for immediate use. Finally, supply chain management and strategic sourcing are presented in a usable, comprehensive, and cost-effective framework.

To illustrate this approach, the book describes the experience of Southern California Edison, a utility company that achieved $150 million in annual cost reduction through a strategic sourcing program. The story is told from the perspective of the people who led the revolutionary change at SCE, as wellas the suppliers. A detailed method on how to duplicate SCE's success is included in the book.

This book is unique in that it fully traces a strategic sourcing initiative from conception to implementation—and it is the only book that documents the SCE story. Harnessing Value in the Supply Chain is a powerful tool that will help organizations optimize their resources and develop relationships to sustain effective supply chain management.

Developing and Leading Emergence Teams describes a future business landscape that seems to be complicated, complex and chaotic, in almost equal measures. The variety and diversity of the environments within which large organizations will be seeking to operate, require a similar variety of systems, process and structures if they are to respond successfully to emerging opportunities. The established models of teamworking (matrix, cross-functional or transdisciplinary) can all adapt to this new environment but will only do so if the culture, leadership and management style of the business enables this. The authors describe a model of emergence teams; high-trust teams that exhibit exceptional affinity for knowledge sharing, sense making, and consensus building. They then explore the specifics of leading such a team, how the team leader should: design the team; interact and facilitate the team's development; understand the personal nature of each of the team members and the overall emotional regime that will affect trust, commitment and motivation. Peter Smith and Tom Cockburn draw on research and detailed case examples to provide techniques your organization can adopt in order to build and support the various teams capable of addressing complexity.

Projects are hard. By definition, projects are about non-routine activities. Many of them are large and complex; they may involve many people, often from different backgrounds and increasingly with different languages and cultures. Amongst all of this, it is easy to get lost, to overlook important trends or to misunderstand each other. So projects fail. Graham Oakes' Project Reviews, Assurance and Governance is about learning from your mistakes and understanding what's really going on with your projects. In order for reviews and assurance to provide you with this information and learning, you need to perform them effectively and that is the purpose of this book. The core of the book is built around a number of models of project review processes and governance, all derived from practice and interspersed with case studies drawn from practitioners, project management literature and from practices in other industry. The result is the blend of the conceptual and the practical needed to make your project assurance process sympathetic, relevant and rigorous for your organization and the range of projects and programmes which you undertake.

Sometimes unanticipated threats or opportunities create a situation in which work is required unexpectedly. On these occasions, such urgent and unexpected work demands an instant start, in contrast to the often lengthy processes of investigation, evaluation, development, selection and planning normal in businesses and public services before the start of a project. Managing the Urgent and Unexpected explores what is different managerially if work is unexpected, its implementation is urgent and an immediate start it is required. The authors draw on twelve cases ranging from the launch of the Freeview television system in the United Kingdom to the sifting and removal of the New York World Trade Center pile of debris following the 9/11 terrorist attack. They summarise how the response to each of these events was managed, demonstrate that opportunities may sometimes be created in the face of adversity and suggest how normal organizations can prepare to manage abnormal demands. Urgent and unexpected projects have to be rare in business or government to be economically and socially tolerable. And yet organizations can and should be prepared for the unexpected. The lessons offered here will help private and public organizations plan how to authorize and support future urgent work to take advantage of immediate new business opportunities or to protect or restore systems and services.

Many science, engineering, technology, and math (STEM) faculty wish to make an academic change at the course, department, college, or university level, but they lack the specific tools and training that can help them achieve the changes they desire. Making Changes in STEM Education: The Change Maker’s Toolkit is a practical guide based on academic change research and designed to equip STEM faculty and administrators with the skills necessary to accomplish their academic change goals. Each tool is categorized by a dominant theme in change work, such as opportunities for change, strategic vision, communication, teamwork, stakeholders, and partnerships, and is presented in context by the author, herself a change leader in STEM. In addition, the author provides interviews with STEM faculty and leaders who are engaged in their own change projects, offering additional insight into how the tools can be applied to a variety of educational contexts. The book is ideal for STEM faculty who are working to change their courses, curricula, departments, and campuses and STEM administrators who lead such change work to support their faculties, as well as graduate students in STEM who plan to enter an academic position upon graduation and expect to work on academic change projects.

This book aims to provide a systemic viewpoint for enterprise to establish the warranty chain management system. This book includes warranty management practice, reverse logistics, product reliability engineering, data statistics and analysis, industry 4.0 and artificial intelligence, circular supply chain and sustainable design, and other basic theories and case descriptions. The author has many years' experience in academic and industrial management, and provides a management framework that especially takes into account (1) the implementation aspect - promotion of warranty plan and statistical analysis of data; (2) strategic aspect - digital application and sustainable development, with an overall system building point of view to describe the steps of warranty chain management step by step. There are rich industry cases in this book which has highly reference value for students, researchers and practitioners. Also this book fits to be used as teaching and training material in engineering management, which builds an overview of the product life cycle management from warranty service till the recovery stage.

Traditional project management approaches assume that project contexts are unchanging and key factors, though complicated, are reducible to unambiguous elements for management and control. Whilst this assumption has simplified the task for writers and educators, it is increasingly being recognised that these techniques do not work in projects which may be described as complex (due to their size, technical difficulties, conflicting environmental and political constraints or poorly understood or shared goals). Tools for Complex Projects draws on research in the areas of project management, complexity theory and systems thinking to provide a ready reference for understanding and managing the increasing complexity of projects and programmes. The main part of the book provides a series of fourteen project tools. Some of these tools may be used at the level of the whole project life-cycle. Others may be applied ad hoc at any time. In each case, the authors provide: detailed guidelines for using the tool, information on its purpose and the types of complexity for which it is most appropriate, the theoretical background to the tool, a practical example of its use, and any necessary words of caution. This is an example of advanced project management at work; sophisticated tools that require a level of project and management expertise and offer rigorous and highly practical methods for understanding, structuring and managing the most complex of projects.

Mistakes occur for many reasons. This book takes a hands-on approach to the reasons mistakes happen, analyzes the actual mistakes, and develops a strategy to reduce them. This book proposes error reduction strategies in human decision making and educates the reader to further reduce the likelihood of making a mistake. It provides error reduction strategies, describes various cost-effective methods for eliminating costly errors, and discusses Anthropometry, Crew Resource Management, Human Factors, Industrial Engineering, Scientific Management, and Usability and the role these topics play in the avoidance of mistakes. This book will be of interest to professionals and students in the areas of industrial engineering, human factors, logistics, quality control, manufacturing, human resources, and safety.

This volume presents all the standard practices for performing business analysis work across seven steps, five perspectives, and 74 techniques. It will help business analysts at all levels further develop their skills to master the next level of competency in business analysis needed to advance their careers. It will help readers comprehend the BA role, responsibilities, and deliverables that ensure business analysis success.

Understanding BIM presents the story of Building Information Modelling, an ever evolving and disruptive technology that has transformed the methodologies of the global construction industry. Written by the 2016 Prince Philip Gold Medal winner, Jonathan Ingram, it provides an in-depth understanding of BIM technologies, the business and organizational issues associated with its implementation, and the profound advantages its effective use can provide to a project team. Ingram, who pioneered the system heralding the BIM revolution, provides unrivalled access to case material and relevance to the current generation of BIM masters. With hundreds of colour images and illustrations showing the breadth and power of BIM, the book covers: The history of BIM What BIM is in technical and practical terms How it changes the day to day working environment Why we need BIM and what problems it can solve Where BIM is headed, particularly with regards to AI, AR, VR and voice recognition International case studies from a range of disciplines including: architecture, construction management, and retail Professionals and students in any field where the inter-disciplinary aspects of BIM are in operation will benefit from Ingram's insights. This book is an authoritative account of and reference on BIM for anyone wanting to understand its history, theory, application and potential future developments.

Project management skills are valuable for any healthcare project, not just technology projects. Non-technology activities that would benefit from project management skills include implementing a new policy housewide, updating training for use of the electronic health record (EHR), creating a new orientation program, quality assurance activities, submitting an article or presentation, writing a research proposal, or opening a new patient care unit. In addition, project management skills are not just for project managers, but they can be used by anyone leading these types of activities, such as managers, staff, educators, and researchers. Many books on healthcare project management have been focused on technology projects while non-technology projects flounder without the required knowledge or skills of the person leading the project. The purpose of this book is to discuss these skills based on the Project Management Institute (PMI) standards in a way that non-project managers would be able to understand and apply. Concepts from project initiation through project closure will be presented twice, first for novices and then for project leaders with more advanced skills. Practical, accessible, and containing numerous examples for each phase of the PMI Framework, this book will be a valuable resource for all healthcare professionals and both novice and experienced project managers.

Understanding BIM presents the story of Building Information Modelling, an ever evolving and disruptive technology that has transformed the methodologies of the global construction industry. Written by the 2016 Prince Philip Gold Medal winner, Jonathan Ingram, it provides an in-depth understanding of BIM technologies, the business and organizational issues associated with its implementation, and the profound advantages its effective use can provide to a project team. Ingram, who pioneered the system heralding the BIM revolution, provides unrivalled access to case material and relevance to the current generation of BIM masters. With hundreds of colour images and illustrations showing the breadth and power of BIM, the book covers: The history of BIM What BIM is in technical and practical terms How it changes the day to day working environment Why we need BIM and what problems it can solve Where BIM is headed, particularly with regards to AI, AR, VR and voice recognition International case studies from a range of disciplines including: architecture, construction management, and retail Professionals and students in any field where the inter-disciplinary aspects of BIM are in operation will benefit from Ingram's insights. This book is an authoritative account of and reference on BIM for anyone wanting to understand its history, theory, application and potential future developments.

Value is added to projects through the relationships surrounding the client; the focus of this book is therefore the client as project, rather than the building on the ground. It shows how to create and maintain effective relationships between the client and the project team, as well as intra-coalition relationships
Students, academics and practitioners need to understand the changing nature of reforms from successive calls for change by the industry's various clients and client groups. Project team network relationships are a function of mindsets, behaviour and competencies of individuals and The Management of Complex Projects: a relationship approach:
* Explores the relationship at the project interface: client-design team-contractor, stakeholders and supply chain relations
* Examines different concepts to the development and management of relationships; formation and maintenance issues
* Highlights some of the key issues that require development, both academically and through applied research.
Most project management books cover tools and techniques; this one covers the softer skills and shows how crucial good relationships are to the successful management of projects.

This book explores the design, communication and implementation of social change programmes aimed at solving various social problems, from reducing health-risk behaviour to 'green' consumption or financial literacy. Examining the application of social practice theory as a way of understanding social change, From Intervention to Social Change connects theoretical reflections with empirical research, sample cases and exercises, emphasising the importance of communication and community engagement in the initiation and implementation of social change programmes designed to address social problems and improve quality of life. Adopting a 'communication for social change' approach and presenting illustrative studies drawn from 'developed' and rapidly transforming countries, this handbook will appeal to project managers and communication professionals in the public and private sectors, as well as scholars of sociology, anthropology and development studies with interests in social problems and social change.

Achieve greater success by increasing the agility of analytics lifecycle management Agile by Design offers the insight you need to improve analytic lifecycle management while integrating the right analytics projects into different frameworks within your business. You will explore, in-depth, what analytics projects are and why they are set apart from traditional development initiatives. Beyond merely defining analytics projects, Agile by Design equips you with the information you need to apply agile methodologies in a way that tailors your approach to individual initiatives-and the needs of your projects and team. Lifecycle management is a complex subject area, and with the increasingly important integration of analytics into multiple facets of business models, understanding how to use agile tools while managing a product lifecycle is essential to maintaining a competitive edge in today's professional world. * Gain an understanding of the principles, processes, and practices associated with effective analytic lifecycle management * Discover techniques that will enable you to successfully initiate, plan, and execute analytic development projects with an eye for the opportunity to engage agile methodologies * Understand agile development frameworks * Identify which agile methodologies are best for different frameworks-and how to apply them throughout the analytic development lifecycle With analytics becoming increasingly important in today's business world, you need to understand and apply agile methodologies in order to meet rising standards of efficiency and effectiveness. Agile by Design is the perfect reference for project managers, CFOs, IT managers, and marketing managers who want to cultivate a relevant, forward-thinking lifecycle management style.