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Books > Business & Economics > Business & management > Management & management techniques > Management decision making
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Solving Tough Problems - An Open Way of Talking, Listening, and Creating New Realities (Large print, Paperback, Large type / large print edition)
Loot Price: R748
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Solving Tough Problems - An Open Way of Talking, Listening, and Creating New Realities (Large print, Paperback, Large type / large print edition)
Expected to ship within 18 - 22 working days
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Tough problems usually don't get solved peacefully. They either
don't get solved at all-they get stuck-or they get solved by force.
These frustrating and frightening outcomes occur all the time.
Families replay the same argument over and over, or a parent lays
down the law. Organizations keep returning to a familiar crisis, or
a boss decrees a new strategy. Communities split over a
controversial issue, or a politician dictates the answer. Countries
negotiate to a stalemate, or they go to war. Either the people
involved in a problem can't agree on what the solution is, or the
people with power-authority, money, guns-impose their solution on
everyone else.....The way we talk and listen expresses our
relationship with the world. When we fall into the trap of telling
and of not listening, we close ourselves off from being changed by
the world and we limit ourselves to being able to change the world
only by force. But when we talk and listen with an open mind and an
open heart and an open spirit, we bring forth our better selves and
a better world. ---- From the Introduction
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