Despite the myth that offshore software development could save
costs, it is complex and challenging to manage. The main aim of
this book is to enhance understanding of managing and communicating
knowledge in offshore software development using Walsham's (2004a)
ideas of communicating knowledge and two case studies of UK
software firms offshoring to India and Bangladesh. This book
explains challenges in managing and communicating knowledge and
suggests ways to overcome such challenges. Specifically, this book
discuss in depth three main challenges of managing and
communicating knowledge in offshore software development work: i)
the use of different types of communication medium as knowledge
representation, (ii) the influences of language and questioning
behaviour in sense-giving, and (iii) the significance of
imagination and prior knowledge in sense-reading. The book also
suggests ways to overcome those challenges.
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