The Handbook of Metrics for Research in Operations Management is a
compilation of multi-item scales and objective items that can be
used to construct surveys and questionnaires in Operations
Management. Such surveys can be sent to manufacturing or service
managers to collect empirical data on their operations for research
purposes. The metrics can be used to measure constructs such as
Total Quality Management, Just-In-Time manufacturing, Operations
Strategy, Technology Management, Supply Chain Management,
performance of operations and related concepts.
Key Features"Employs a systematic summary of 1803 multi-item,
measurement scales, and objective metrics": Derived from 230
published articles, comprehensive summaries for each scale are
available in one source."Cross-classifies measurement scales in two
ways": Each scale is classified by categories that are based on OM
research topics accepted by major OM journals and by first author
names."Provides a discussion of objective measures used in OM
research": Illustrative items and examples from 5 questionnaires
are given."Increases the efficiency and potential rigor of the
researcher's efforts": Discussion and selected bibliography on key
issues for careful construction of new items encourage further
development and refinement of psychometrically sound OM
metrics.
Intended Audience
This Handbook is an essential, time-saving resource for
virtually all operations, supply chain, and technology scholars and
practitioners interested in empirical research. A vital addition to
all academic libraries, it is intended to serve as a basic
reference and guide for construction of surveys and other
structured data collection on OM topics.
Periodic updates and further compilations from other journals
are available at http:
//webpages.csom.umn.edu/oms/schroeder/scalebook/index.html.
Meet author Aleda Roth! http:
//business.clemson.edu/Managemt/faculty/l3_fac_AledaRoth.html Meet
author Roger Schroeder!http:
//www.csom.umn.edu/Page2075.aspxtype=faculty&eid=21047741
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