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Making the Patient-Consumer - Patient Organisations and Health Consumerism in Britain (Hardcover)
Loot Price: R3,630
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Making the Patient-Consumer - Patient Organisations and Health Consumerism in Britain (Hardcover)
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Over the last fifty years, British patients have been transformed
into consumers. This book considers how and why the figure of the
patient-consumer was brought into being, paying particular
attention to the role played by patient organisations. Making the
patient-consumer explores the development of patient-consumerism
from the 1960s to 2010 in relation to seven key areas. Patient
autonomy, representation, complaint, rights, information, voice and
choice were all central to the making of the patient-consumer.
These concepts were used initially by patient organisations, but by
the 1990s the government had taken over as the main actor shaping
ideas about patient-consumerism. This volume is the first
empirical, historical account of a fundamental shift in modern
British health policy and practice. The book will be of use to
historians, public policy analysts and all those attempting to
better understand the nature of contemporary healthcare. -- .
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