'User-designer relations' concerns the sorts of working
relationships that arise between developers and end users of IT
products - the different ways designers of IT products seek to
engage with users, and the ways users seek to influence product
design. It is through the shifting patterns of these relations that
IT products are realised. Although it has generally been accepted
that achieving better user-designer relations will improve the
quality of IT products, there has been little consensus on how this
might be achieved. This book aims to deepen our understanding of
the relationships between users and designers both as they emerge
in the wild and as a consequence of our attempts to intervene.
Through a series of case studies the book juxtaposes in-depth
explorations of different perspectives and approaches to thinking
about - and doing - user-designer relations, considering important
implications for design and computer science more generally.
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