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Consumer Optimization Problem Solving (Hardcover)
Loot Price: R2,601
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Consumer Optimization Problem Solving (Hardcover)
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What algorithms are tractable depends on the speed of the
processor. Given the speed of digital computers, polynomial
algorithms are considered tractable. But, a human can take several
seconds to make one binary comparison between two pens. Given this
slow speed, sublinear algorithms are considered tractable for an
unaided human and this defines Simon's concept of bounded
rationality.Humans make simplifications to solve the intractable
consumer optimization problem. Consumers search for goods and
services item-by-item, which greatly reduces the number of
alternatives to consider. In addition, consumers have operators
that can process a set in a single operation. Also, consumers
budget by incremental adjustment.In considering consumer
performance the question to ask is how close to optimal is consumer
performance and not whether consumers optimize as a yes/no
question. Given the ordinal nature of utility theory this creates a
basic measurement problem. The book presents a review of the
literature on consumer performance.This is an opportune time to
study consumer procedures because the Internet provides a media to
make substantial improvements in consumer performance. The book
includes a case study comparing the performance of a digital camera
selection code with the advice of sales people. A field experiment
demonstrates that the software code provides better advice.
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