Dementia brings many challenges, not least its ability to disrupt
effective communication. The quality of communication plays a major
role in how well people living with a dementia manage. When
communication doesn't work well, the complications of dementia are
compounded. Rather than only offering tips on what to say and how
to say it, this book explores the underlying motivations of
communication, so we can better understand why we say what we do,
why we say it the way we do, what can go wrong, and how attempts to
fix things can go awry. As well as considering why communication
goes wrong in day-to-day conversations, the chapters offer advice
on dealing with awkward moments, the question of deception, and the
things we can and can't control in dementia. Readers are asked to
reflect on their own role, and how they can manage their own
behaviours to avoid unintentionally blocking routes to productive
communication. Including clear action points for carers, bystanders
and people with a dementia diagnosis, this book shows how to
approach communication to improve outcomes.
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